Estrada Real Palace Hotel
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Summary of reviewsEstrada Real Palace Hotel enjoys an excellent location, particularly for those visiting the renowned Inhotim Institute, which is easily accessible within a 10-minute drive. Its strategic position at the entrance of Brumadinho city provides good connectivity for drivers and proximity to essential amenities like supermarkets and restaurants. However, the hotel is situated on a busy highway, leading to noise disturbances, especially during the night.
Guests largely praise the breakfast offerings for their quality, variety and presentation, featuring fresh ingredients and a pleasant dining environment. The service is commendable, contributing positively to the breakfast experience. Nonetheless, a few guests have noted issues with variety, freshness and occasional lapses in the quality of food items.
The hotel lacks a full-fledged restaurant and guests often need to rely on external services for lunch and dinner, a significant downside. Wi-Fi service also has mixed reviews with common complaints about unstable connections and weak signals.
Room reviews are mixed with positive comments highlighting the spaciousness, modern amenities and cleanliness. However, some rooms suffer from noise issues, inadequate lighting and maintenance problems like mold, humidity and substandard daily cleaning routines. Complaints about a lack of key amenities, such as blackout curtains and reading lights, are also noted.
Despite these shortcomings, the hotel excels in its staff service. The staff is consistently praised for their attentiveness, friendliness and professionalism, significantly enhancing the guest experience. Specific employees, such as Jardel, Lucimar and Giovana, receive mentions for their exceptional service.
The pool area is another highlight, frequently noted for its cleanliness and well-maintained facilities. The area offers a cozy and inviting atmosphere, although its limited accessibility and minor maintenance issues are noted.
Parking facilities at the hotel are ample and secure, adding to the convenience for guests. Families find the hotel a good option for short stays with suitable accommodations and a child-friendly environment, although it tends to attract more adult guests.
The beds receive mixed reviews; while many guests find them comfortable and well-sized, others report issues with broken beds, old springs and inconsistent mattress quality.
Overall, Estrada Real Palace Hotel offers a good stay with certain areas of improvement. Its proximity to local attractions, excellent breakfast, outstanding staff service and appealing pool area make it a favorable choice despite some drawbacks in dining options, room maintenance and noise levels.
Categories
Guests largely praise the breakfast offerings for their quality, variety and presentation, featuring fresh ingredients and a pleasant dining environment. The service is commendable, contributing positively to the breakfast experience. Nonetheless, a few guests have noted issues with variety, freshness and occasional lapses in the quality of food items.
The hotel lacks a full-fledged restaurant and guests often need to rely on external services for lunch and dinner, a significant downside. Wi-Fi service also has mixed reviews with common complaints about unstable connections and weak signals.
Room reviews are mixed with positive comments highlighting the spaciousness, modern amenities and cleanliness. However, some rooms suffer from noise issues, inadequate lighting and maintenance problems like mold, humidity and substandard daily cleaning routines. Complaints about a lack of key amenities, such as blackout curtains and reading lights, are also noted.
Despite these shortcomings, the hotel excels in its staff service. The staff is consistently praised for their attentiveness, friendliness and professionalism, significantly enhancing the guest experience. Specific employees, such as Jardel, Lucimar and Giovana, receive mentions for their exceptional service.
The pool area is another highlight, frequently noted for its cleanliness and well-maintained facilities. The area offers a cozy and inviting atmosphere, although its limited accessibility and minor maintenance issues are noted.
Parking facilities at the hotel are ample and secure, adding to the convenience for guests. Families find the hotel a good option for short stays with suitable accommodations and a child-friendly environment, although it tends to attract more adult guests.
The beds receive mixed reviews; while many guests find them comfortable and well-sized, others report issues with broken beds, old springs and inconsistent mattress quality.
Overall, Estrada Real Palace Hotel offers a good stay with certain areas of improvement. Its proximity to local attractions, excellent breakfast, outstanding staff service and appealing pool area make it a favorable choice despite some drawbacks in dining options, room maintenance and noise levels.
Hotel with Swimming Pool
This hotel offers 2 outdoor swimming pools for guests to enjoy. It also includes a sauna, offering relaxation and recreational opportunities.
Children's Pool Outdoor Pool
Hotel with Parking
This hotel offers ample and secure parking for all guests traveling with a vehicle. The parking is also available free of charge, providing convenience and peace of mind.
Hotel with Outdoor Pool
This hotel features two outdoor pools, including a children's pool, offering ample space for swimming and relaxation. The pool area provides sun loungers and umbrellas, and some pools offer views.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Accessible Hotel
3-Star Hotel
Hotel with Children's Pool
Guest Reviews
Estrada Real Palace Hotel boasts an excellent location, especially for those planning to visit the renowned Inhotim Institute, as it is situated less than 10 minutes away by car. The hotel's proximity to this major attraction makes it a highly convenient choice for tourists, as it saves time and effort, allowing guests to maximize their visit.
The hotel is easy to find, located right at the entrance of Brumadinho city, which facilitates access for travelers. It provides good connectivity for those driving in the region and is also close to the city center, ensuring that essential amenities like supermarkets and restaurants are within reach. Guests have praised the hotel's accessibility and consider it well-situated for sightseeing in the surrounding area.
Despite its strategic positioning for visiting local attractions, the hotel is located on a busy highway, which leads to some noise concerns, particularly from heavy truck traffic, which can be bothersome at night. Some rooms close to the road may experience more noise, which might affect light sleepers.
Overall, while the hotel offers great convenience and excellent proximity to Inhotim, the noise from the adjacent highway is a notable downside. However, for those prioritizing the ease of access to Inhotim and other local attractions, Estrada Real Palace Hotel remains a favorable option.
The breakfast at Estrada Real Palace Hotel has generally received high praise from guests with many highlighting its delicious and varied options. Commonly described as tasty, hearty and thoughtful in its presentation, the breakfast features fresh, high-quality ingredients, including fruits, yogurt and ground coffee that guests appreciate. Several guests mentioned that the breakfast is served in a pleasant and tidy environment, adding to the overall positive experience.
Despite the largely positive feedback, some guests noted areas for improvement. A minority found the breakfast to be lacking in variety and quality with occasional mentions of cold or insufficiently replenished food items, such as eggs and juices. A few reviews pointed to the need for better vegetarian options and criticized the limited selection given the room rates. Complaints also included reports of expired products, greasy food and hard bread.
Nevertheless, the excellent service and attentiveness of the staff were frequently mentioned as enhancing the breakfast experience. While there were instances of disappointment, especially related to the variety and freshness, the majority of guests found the breakfast to meet or exceed their expectations, making it a notable aspect of their stay.
Estrada Real Palace Hotel, a simple yet comfortable lodging option, faces significant challenges in its dining services. The hotel does not operate a full-fledged restaurant with no lunch or dinner available and guests often have to rely on external services like Ifood for their meals. The available options for dinner are largely limited to snacks, which lack variety and can be expensive for what is offered.
Although the hotel bar serves some snacks, it doesn't make up for the absence of a proper dining facility, meaning guests must venture out to find more substantial food options. Additionally, the restaurant service is inconsistent with reports of it being closed entirely on Sundays and not functioning at other times. Frozen items are available for purchase at night, but these offerings do little to meet the need for a proper meal.
This lack of meal options, coupled with poor Wi-Fi and an empty minibar, leaves much to be desired for guests looking for a holistic hotel experience. The consistent feedback highlights the need for more dining options and better meal services to improve the overall guest experience at the hotel.
The guest reviews of Estrada Real Palace Hotel paint a mixed picture of the room accommodations. Many reviews highlight the spaciousness of the rooms, providing ample space to comfortably open two suitcases and enjoy good room layouts. Rooms are often described as modern, well-equipped, clean and comfortable with cozy bedding and good facilities. However, there are notable issues that may detract from the overall experience.
While some guests enjoyed airy, well-ventilated and very clean rooms, others encountered problems such as dark decor, insufficient lighting and a general sense of dimness. A recurring complaint includes noise disturbances from the adjacent busy street or road-facing windows, as well as the sound from neighboring rooms due to poor acoustics.
A few reviewers mentioned that room cleanliness and maintenance left much to be desired with reports of dirty walls, mold on ceilings, humidity and unsatisfactory daily cleaning routines. Rooms often lacked key amenities like reading lights, blackout curtains and minibars and some guests experienced unpleasant smells and old, uncomfortable furnishings.
The hotel’s location near a busy intersection and highway contributes to external noise, which can be problematic, especially for light sleepers. Additionally, some rooms lack windows or proper ventilation, making them feel tight and less comfortable.
In conclusion, while Estrada Real Palace Hotel offers large and comfortable rooms with good beds and some modern facilities, potential guests should be aware of issues related to room maintenance, cleanliness, noise and inadequate lighting, which can impact their stay.
Visitors to Estrada Real Palace Hotel generally report a mixed experience regarding the beds. Many guests highlight the comfort of the beds as a positive aspect, describing them as comfortable, good-sized and complemented by good pillows. Phrases like excellent bed and very comfortable bed frequently appear, suggesting a level of satisfaction for a significant number of guests.
However, there are notable criticisms. Some guests pointed out issues like broken beds, old and noisy springs and poor quality bed linen. The quality of the mattresses received mixed reviews; some visitors found them very good and comfortable, while others mentioned problems like excessive softness, discomfort and issues such as a hole in the middle of the mattress. There are also mentions of beds being large but slightly outdated and not very new.
In conclusion, while many guests enjoyed a comfortable sleeping experience at Estrada Real Palace Hotel, there's clear room for improvement in the consistency and maintenance of the beds and mattresses.
Estrada Real Palace Hotel has garnered mixed reviews regarding cleanliness with many guests appreciating certain aspects while others expressing notable concerns. Positive feedback highlights comfortable and fragrant rooms, clean and cozy accommodations and well-maintained leisure areas, including clean pool and sauna facilities. Several guests emphasized that rooms are cleaned daily, ensuring an overall adequate level of cleanliness that meets expectations for many visitors. The hotel also benefits from spacious and well-kept rooms and the excellent breakfast's cleanliness has not gone unnoticed.
However, there are areas where the hotel falls short. Numerous guests mentioned that some rooms and bathrooms were not adequately cleaned with specific issues such as dirty grout, mold in shower stalls and musty smells. Concerns about a generally insufficient cleaning standard in certain areas, including the pool, hot tub and public spaces, were also raised. Maintenance issues, such as dirty tiles and insufficient upkeep of facilities, further detracted from the overall experience for some guests. Despite these shortcomings, the hotel remains a satisfactory choice for many, offering a balance of comfort and cleanliness, albeit with room for improvement.
The 'Estrada Real Palace Hotel' is renowned for its exceptional staff service, consistently praised for their attentiveness and readiness to assist guests. The reception team receives high commendation, noted for being courteous, friendly and helpful, ensuring a warm welcome even for late arrivals. Guests frequently highlight the politeness and diligence of the employees with several staff members, like Jardel, Lucimar and Giovana, being specifically mentioned for their exceptional service.
The overall demeanor of the staff is described as kind, friendly and approachable, contributing significantly to the guests' comfort during their stay. Employees are praised for their professionalism and dedication, ensuring that customer needs are met promptly and efficiently. The cafeteria staff also stands out for their attentiveness, adding to the positive dining experience.
Despite a few comments about the need for some staff training, the majority of reviews reflect a highly positive impression of the hotel's service team. The staff's consistent willingness to help and their courteous nature greatly enhance the overall guest experience at the 'Estrada Real Palace Hotel'.
Guests of the Estrada Real Palace Hotel have left mixed reviews regarding the hotel's Wi-Fi services. On the positive side, some guests noted that the Wi-Fi worked well for work purposes and described the connection as good and stable. However, many reviews indicated that the overall internet service needs significant improvement. Common complaints included unstable connections, weak signals and the Wi-Fi not reaching the bedrooms. In several instances, Wi-Fi was described as unreliable, fluctuating frequently or altogether unavailable. While a few found the Wi-Fi acceptable, the majority pointed out that it was insufficient and required enhancement.
Estrada Real Palace Hotel offers an impressive pool experience, drawing consistently positive remarks in guest reviews. The outdoor pool is highlighted for its excellence and beauty, offering a clean and comfortable area for relaxation. The hotel's pool facilities include both adult and children pools, often noted for their pleasant and well-maintained condition. Guests enjoy the cozy atmosphere and beachy vibe of the pool area, which is meticulously cleaned daily.
While the pool and sauna combination adds to the allure, some guests mentioned limited accessibility until 8:00 PM and a need for better heating efficiency. Despite some remarks about its small size, the pool's temperature and aesthetic appeal receive high praise. Additionally, rooms with whirlpools and access to outdoor pools provide further comfort and enjoyment.
Overall, the pool area at Estrada Real Palace Hotel stands out as a beautiful and inviting space, enhancing the stay for many guests. Though there are minor points like maintenance and operational hours, the pool's attractiveness and cleanliness make it a significant highlight of the hotel.
Estrada Real Palace Hotel offers an impressive parking experience for its guests. The hotel provides ample and spacious parking facilities, ensuring that visitors never feel cramped. Guests appreciate the free access to the on-site parking, which is both convenient and secure. The inn also features a covered reception area, adding an extra level of comfort upon arrival and departure. The availability of a large parking area specifically for guests is frequently highlighted, making the overall parking experience stress-free and satisfactory.
Estrada Real Palace Hotel caters well to families seeking a child-friendly environment. It offers a pleasant and welcoming atmosphere with rooms that are suitable for family stays, including quadruple rooms that can comfortably accommodate four people. The hotel features a children's pool that is appropriate for young guests, adding to its family-friendly appeal. The cafe provides hospitality that is considerate towards families, enhancing the overall experience. While the environment is undoubtedly suitable for families, it primarily attracts adults. Nevertheless, it remains an excellent choice for a family group, particularly for a one-night stay. The setup is intimate and cozy, making it a good destination for families visiting nearby attractions like the Inhotim Museum.
Estrada Real Palace Hotel has garnered mixed feedback regarding its three-star rating. Some reviews suggest that the accommodation and services are standard for hotels in this category, providing reasonable rates for the service provided. Guests have mentioned that the hotel is suitable for its three-star classification, offering a good cost-benefit and meeting expectations for the price paid. However, several reviews highlight concerns about the value for money, noting that the price of the daily rate seems higher than what is typically offered in this category. Some guests felt that the room quality aligns more closely with a two-star rating and found the accommodation, especially for rooms with three beds, to be very tight. Comparing it to other establishments, one guest pointed out that they paid a similar rate for a four-star hotel in Belo Horizonte. Overall, the feedback emphasizes an adequate experience for the cost, but some guests believe the pricing should better reflect the three-star standard.
The Estrada Real Palace Hotel presents certain challenges for guests with disabilities due to its numerous stairs and lack of an elevator for room access. While there are some sorted rooms that cater to guests with disabilities, overall accessibility remains a significant area for improvement. The hotel’s layout, featuring many stairs, poses difficulties for elderly guests and those with mobility issues, indicating that accessibility enhancements are necessary to better accommodate all visitors.
Estrada Real Palace Hotel boasts an excellent outdoor pool that guests consistently describe as beautiful and clean. The large pool area creates a pleasant atmosphere, perfect for outdoor activities and is complemented by an appealing garden and convenient on-site bar and restaurant. Despite the pool's temperature being on the colder side, visitors find the pool area very good, comfortable and well-maintained. However, potential guests should note that the pool closes at 8:00 p.m. Overall, the outdoor pool stands out as a highlight of the hotel experience.
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Location
The hotel is easy to find, located right at the entrance of Brumadinho city, which facilitates access for travelers. It provides good connectivity for those driving in the region and is also close to the city center, ensuring that essential amenities like supermarkets and restaurants are within reach. Guests have praised the hotel's accessibility and consider it well-situated for sightseeing in the surrounding area.
Despite its strategic positioning for visiting local attractions, the hotel is located on a busy highway, which leads to some noise concerns, particularly from heavy truck traffic, which can be bothersome at night. Some rooms close to the road may experience more noise, which might affect light sleepers.
Overall, while the hotel offers great convenience and excellent proximity to Inhotim, the noise from the adjacent highway is a notable downside. However, for those prioritizing the ease of access to Inhotim and other local attractions, Estrada Real Palace Hotel remains a favorable option.
Breakfast
Despite the largely positive feedback, some guests noted areas for improvement. A minority found the breakfast to be lacking in variety and quality with occasional mentions of cold or insufficiently replenished food items, such as eggs and juices. A few reviews pointed to the need for better vegetarian options and criticized the limited selection given the room rates. Complaints also included reports of expired products, greasy food and hard bread.
Nevertheless, the excellent service and attentiveness of the staff were frequently mentioned as enhancing the breakfast experience. While there were instances of disappointment, especially related to the variety and freshness, the majority of guests found the breakfast to meet or exceed their expectations, making it a notable aspect of their stay.
Dinner
Although the hotel bar serves some snacks, it doesn't make up for the absence of a proper dining facility, meaning guests must venture out to find more substantial food options. Additionally, the restaurant service is inconsistent with reports of it being closed entirely on Sundays and not functioning at other times. Frozen items are available for purchase at night, but these offerings do little to meet the need for a proper meal.
This lack of meal options, coupled with poor Wi-Fi and an empty minibar, leaves much to be desired for guests looking for a holistic hotel experience. The consistent feedback highlights the need for more dining options and better meal services to improve the overall guest experience at the hotel.
Rooms
While some guests enjoyed airy, well-ventilated and very clean rooms, others encountered problems such as dark decor, insufficient lighting and a general sense of dimness. A recurring complaint includes noise disturbances from the adjacent busy street or road-facing windows, as well as the sound from neighboring rooms due to poor acoustics.
A few reviewers mentioned that room cleanliness and maintenance left much to be desired with reports of dirty walls, mold on ceilings, humidity and unsatisfactory daily cleaning routines. Rooms often lacked key amenities like reading lights, blackout curtains and minibars and some guests experienced unpleasant smells and old, uncomfortable furnishings.
The hotel’s location near a busy intersection and highway contributes to external noise, which can be problematic, especially for light sleepers. Additionally, some rooms lack windows or proper ventilation, making them feel tight and less comfortable.
In conclusion, while Estrada Real Palace Hotel offers large and comfortable rooms with good beds and some modern facilities, potential guests should be aware of issues related to room maintenance, cleanliness, noise and inadequate lighting, which can impact their stay.
Beds
However, there are notable criticisms. Some guests pointed out issues like broken beds, old and noisy springs and poor quality bed linen. The quality of the mattresses received mixed reviews; some visitors found them very good and comfortable, while others mentioned problems like excessive softness, discomfort and issues such as a hole in the middle of the mattress. There are also mentions of beds being large but slightly outdated and not very new.
In conclusion, while many guests enjoyed a comfortable sleeping experience at Estrada Real Palace Hotel, there's clear room for improvement in the consistency and maintenance of the beds and mattresses.
Cleanliness
However, there are areas where the hotel falls short. Numerous guests mentioned that some rooms and bathrooms were not adequately cleaned with specific issues such as dirty grout, mold in shower stalls and musty smells. Concerns about a generally insufficient cleaning standard in certain areas, including the pool, hot tub and public spaces, were also raised. Maintenance issues, such as dirty tiles and insufficient upkeep of facilities, further detracted from the overall experience for some guests. Despite these shortcomings, the hotel remains a satisfactory choice for many, offering a balance of comfort and cleanliness, albeit with room for improvement.
Staff
The overall demeanor of the staff is described as kind, friendly and approachable, contributing significantly to the guests' comfort during their stay. Employees are praised for their professionalism and dedication, ensuring that customer needs are met promptly and efficiently. The cafeteria staff also stands out for their attentiveness, adding to the positive dining experience.
Despite a few comments about the need for some staff training, the majority of reviews reflect a highly positive impression of the hotel's service team. The staff's consistent willingness to help and their courteous nature greatly enhance the overall guest experience at the 'Estrada Real Palace Hotel'.
Wi-Fi
Pool
While the pool and sauna combination adds to the allure, some guests mentioned limited accessibility until 8:00 PM and a need for better heating efficiency. Despite some remarks about its small size, the pool's temperature and aesthetic appeal receive high praise. Additionally, rooms with whirlpools and access to outdoor pools provide further comfort and enjoyment.
Overall, the pool area at Estrada Real Palace Hotel stands out as a beautiful and inviting space, enhancing the stay for many guests. Though there are minor points like maintenance and operational hours, the pool's attractiveness and cleanliness make it a significant highlight of the hotel.
Parking
Family
3 Star
Accessible
Outdoor Pool
Yes, Estrada Real Palace Hotel has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at Estrada Real Palace Hotel.
No, Estrada Real Palace Hotel doesn't allow dogs.
Yes, parking facilities are available at Estrada Real Palace Hotel.
No, Estrada Real Palace Hotel doesn't have a gym.
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