The Hilton Garden Inn Troy receives a wealth of positive reviews, particularly highlighting its strategic location, breakfast offerings, room quality, cleanliness, and staff service. Situated conveniently for those visiting Rensselaer Polytechnic Institute (RPI) and other local attractions, the hotel's central location is ideal for exploring Troy and nearby areas. Guests appreciate its proximity to essential amenities and ease of access to downtown Troy.
The hotel's breakfast is frequently praised for its delicious taste and high-quality ingredients, offering a satisfying range of options from buffet to made-to-order meals. Even though it is not complimentary, many guests find the breakfast well worth the price. The rooms at the hotel are lauded for their cleanliness, spaciousness, and comfort, with the beds particularly noted for a restful sleep. Despite some suggestions for updates, most guests are satisfied with the pleasant aesthetic of the rooms.
Cleanliness is a notable aspect of the hotel, with many visitors appreciating the tidy environment and comfortable beds. While there are minor areas for improvement—such as room freshness and certain common areas—a majority of guests find the hotel inviting. The staff at Hilton Garden Inn Troy are consistently recognized for their friendliness and helpfulness. From the dining area to check-out, the staff’s accommodating nature enhances the overall guest experience, contributing to a welcoming atmosphere.
Overall, the Hilton Garden Inn Troy is a recommended choice for travelers seeking convenience, a hearty breakfast, comfortable accommodations, and excellent service, with minor improvements in certain areas potentially elevating the guest experience further.
The Best Western PLUS Franklin Square Inn in Troy earns high praise from guests for its exceptional location, outstanding breakfast, well-appointed rooms, meticulous cleanliness, and remarkable staff service. Ideally situated in the heart of Troy near the river, the hotel provides easy access to the vibrant downtown area, local attractions, and event venues, making it a perfect choice for travelers looking to explore or attend events.
Guests frequently commend the hotel’s breakfast, noting a wide variety of high-quality dishes, including pancakes, eggs, and sausages, with options to suit different dietary needs. This impressive breakfast experience is further enhanced by the hotel's proximity to local restaurants.
The rooms are consistently described as clean, spacious, and comfortable, featuring cozy beds and amenities that ensure a restful stay. Recent renovations contribute to a modern and inviting atmosphere throughout the hotel, from the rooms to the communal spaces like the lobby. While a few minor issues were noted, they do not detract from the overall positive experience.
Cleanliness remains a standout feature, with guests repeatedly mentioning the pristine condition of the hotel, complementing its convenient location and secure environment. The staff, particularly those at the front desk, are recognized for their exceptional service, friendliness, and willingness to assist guests with any needs or inquiries. The team’s attentiveness significantly enhances the overall guest experience.
In summary, the Best Western PLUS Franklin Square Inn offers a combination of a prime location, exceptional service, and high-quality accommodations, making it a highly recommended choice for visitors seeking comfort and convenience in Troy.
The Holiday Inn Express & Suites Albany Airport Area - Latham by IHG stands out as a highly recommended accommodation choice for travelers visiting the Albany area, thanks to its strategic location and exceptional service offerings. Situated conveniently near the airport with a shuttle service, and in close proximity to major highways, the hotel provides easy access to local attractions, restaurants, and shopping centers, including the Colonie Center mall. These factors make it ideal for both road trippers and those exploring nearby areas, such as Saratoga Springs.
Guests consistently praise the hotel for its cleanliness, comfort, and modern amenities. The rooms are noted for their spaciousness, cleanliness, and contemporary facilities, including small fridges and microwaves, which all contribute to a comfortable stay. The recent renovations have enhanced the hotel's fresh appeal, with comfortable beds highlighted as a particular delight by many, ensuring a restful night's sleep.
A standout feature in guest reviews is the breakfast service, offering a wide variety of tasty selections from the early morning hours. The generous breakfast spread includes popular items like cheese omelets and cinnamon buns, served with attentive service in a spacious dining area. Families find the hotel particularly accommodating, with spacious rooms and an indoor heated pool that is a favorite for children.
The staff at the hotel receive commendable reviews for their professionalism and friendliness, contributing to a welcoming atmosphere from check-in to breakfast service. The team is noted for being helpful and attentive, often going the extra mile to ensure guests have a pleasant stay. Names such as Michael and Alexandria at the front desk are frequently mentioned for their exceptional service.
The pool and hot tub facilities add to the hotel's allure, providing a clean and relaxing space for both kids and adults to enjoy, with the heated pool being a notable advantage during cooler days. Although there are occasional reports of maintenance issues, the amenities are generally appreciated for enhancing the overall guest experience.
Overall, the Holiday Inn Express & Suites Albany Airport Area - Latham by IHG is highly esteemed for its combination of strategic location, cleanliness, comfort, and excellent service, making it an attractive choice for those visiting the Albany area for both short and extended stays.
La Quinta by Wyndham Latham Albany Airport is favorably reviewed for its prime location, making it exceptionally convenient for travelers due to its proximity to the airport and major highways such as I-87. Guests appreciate the easy access to restaurants, shopping centers and essential stores, as well as its strategic position for visiting local universities and attractions. Pet owners find the hotel particularly accommodating with its pet-friendly policies.
The breakfast offerings receive mixed reviews with some guests appreciating the variety and inclusion in the room price, while others find it basic and limited. Breakfast includes hot and cold items like breads, pastries, cereals and waffles, but lacks options like scrambled eggs and real proteins.
Rooms are generally praised for their cleanliness, spaciousness and modern conveniences, including refrigerators, microwaves, coffee makers and Smart TVs. Guests value the comfortable beds and pillows, contributing to a restful night's sleep. Occasional issues, such as wet carpets or smoke odors, are addressed by responsive staff.
Cleanliness standards are mostly upheld with many reviews applauding the clean and well-maintained facilities. However, some guests report issues with dirty carpets, hair in bathrooms and unpleasant odors in certain areas, indicating some inconsistencies in cleanliness.
The staff earns high praise for their friendliness and helpfulness. Front desk personnel and housekeeping are frequently commended for their professional and accommodating nature, significantly enhancing the guest experience.
The indoor swimming pool is viewed as a noteworthy feature, particularly for families. It is generally well-maintained, though there are occasional comments about murky water and overcrowding. The absence of a hot tub remains a minor drawback for some guests.
Beds receive mixed reviews with many guests finding them very comfortable, while a few find them too soft or lacking in comfort.
Overall, La Quinta by Wyndham Latham Albany Airport provides a decent and dependable lodging experience. While it may not offer luxury, it maintains a satisfactory level of cleanliness, comfort and service, making it a reliable choice for travelers seeking basic accommodations at a reasonable price.
The Century House, Ascend Hotel Collection, is a charming, historic hotel offering a tranquil and accessible location just off the main highway, providing easy access to NYC, Saratoga, and the Capital District. Guests appreciate the serene ambiance, beautiful grounds, and the quaint building, finding it both affordable and high-quality. The hotel exceeds expectations with friendly staff and well-maintained rooms, making it a prime choice for exploring the region.
The breakfast experience is a highlight, with guests praising the variety and quality of freshly made offerings such as scrambled eggs, sausages, pancakes, and homemade delicacies. The ambiance in the breakfast room and attentive staff enhance the dining experience, leaving guests with memorable impressions.
Dining at the attached restaurant is frequently praised, particularly for the prime rib and lobster rolls, with guests appreciating the convenience of a high-quality meal onsite. Despite being pricier, the dining experience justifies the cost, contributing to the overall charm of the hotel's offering.
The rooms are clean, spacious, and stylishly decorated, combining modern amenities with classic charm. Recent remodels have modernized the interiors with fixtures like walk-in showers and updated flooring. Comfort is assured with plush bedding, adding to a restful stay.
Cleanliness stands out across the property, with guests commending the immaculate conditions of both rooms and common areas. Friendly service further complements the welcoming ambiance, establishing a safe and tranquil environment.
The staff earns accolades for their exceptional hospitality and friendliness, always ready to assist with any needs, enhancing guests' overall experience. They provide helpful tips for local exploration, ensuring guests feel well cared for, contributing to a pet-friendly atmosphere with ease.
Additional amenities such as free WiFi, a well-equipped gym, and a delightful outdoor pool further bolster the appeal of The Century House. While WiFi issues occasionally arise, the hotel's overall value and service offset minor setbacks.
The Century House welcomes families and pets, offering spacious accommodations and thoughtful touches that create lasting memories for family gatherings. The comfortable beds, combined with varied amenities, support a restful and refreshing stay.
Overall, The Century House is a charming destination, perfect for those seeking a cozy and inviting retreat. Its combination of charm, excellent service, and great value for money makes it a popular choice among travelers looking for a delightful getaway.
Microtel Inn by Wyndham - Albany Airport enjoys a convenient location close to Albany Airport and major highways like Interstate 87, making it an excellent choice for travelers with early flights or those on the road. The surrounding area offers easy access to shopping centers, restaurants and a gas station, enhancing the overall convenience despite the hotel being somewhat tucked away.
Guests consistently commend the cleanliness and comfort of the rooms, which, although small, are well-maintained and soundproof. The beds with their soft sheets and good-quality pillows, contribute to a comfortable sleeping experience. The hotel receives praise for its clean facilities, although there have been occasional remarks about specific areas needing more attention.
Breakfast offerings are simple with a limited selection mostly consisting of basic continental items. While some guests appreciated the effort under COVID restrictions and the option for a quick bite, many felt the breakfast could be improved with more variety and fresher options.
The friendliness and helpfulness of the staff are significant highlights in many reviews. The front desk clerks, in particular, contribute to a positive experience with their accommodating and welcoming attitudes, making the check-in process smooth and pleasant. Although a few reviews mention less favorable interactions, the overall impression of the staff remains positive.
In summary, Microtel Inn by Wyndham - Albany Airport is a convenient and affordable option for short-term stays. Its prime location, clean and comfortable rooms and friendly staff make it an appealing choice, especially for travelers.
Homewood Suites by Hilton Albany stands out as an exceptional accommodation choice for travelers visiting the Albany area, thanks to its ideal location, outstanding amenities, and attentive staff. Situated conveniently near major highways, the airport, dining options, shopping centers, and entertainment venues, the hotel offers a perfect base for exploring the local scene.
Guests consistently praise the hotel's cleanliness, with rooms described as super clean, spacious, and inviting. The family-friendly accommodations, complete with room dividers for privacy, modern comfort amenities, and a homey feel, are particularly appealing to families and groups. Guests appreciate the attentive housekeeping and maintenance of the hotel’s public areas, including the well-kept pool and hot tub.
The dining experience at Homewood Suites is a highlight for many visitors. The breakfast is universally acclaimed for its variety, quality, and service, featuring a wide array of options catering to different dietary preferences. People also enjoy the complimentary evening meals and themed dinner socials, which are seen as both enjoyable and cost-effective.
Staff members at Homewood Suites by Hilton Albany receive high praise for their friendly and professional demeanor. The team is noted for making guests feel welcome and for efficiently addressing any inquiries or concerns. This warm service extends to all staff, from the front desk team to the shuttle drivers and breakfast servers, enhancing the overall guest experience.
Recreational amenities, such as the fitness center, indoor pool, and hot tub, add extra value to a guest’s stay by providing pleasant spaces for relaxation and activity. The cleanliness and maintenance of these facilities are frequently acknowledged positively, further enhancing the hotel’s reputation.
Overall, Homewood Suites by Hilton Albany offers a comfortable, family-friendly environment with exceptional service, making it a favored choice among travelers. Whether for business or leisure, guests appreciate the combination of spacious accommodations, quality dining, friendly staff, and convenient location.
The Crowne Plaza Albany - The Desmond Hotel is highly regarded for its exceptional location, strategic positioning, and easy access to various points of interest in the Albany area. With its close proximity to Albany International Airport and major interstates, the hotel offers convenience for both leisure and business travelers, enhanced further by a reliable shuttle service. The location balances accessibility to downtown attractions while providing a tranquil atmosphere with ample parking facilities, making it ideal for exploring the Albany area.
Guests frequently commend the hotel's dining experiences, particularly highlighting the exceptional breakfast served in Mr. D's Restaurant, known for its delicious and fresh options. The dinner menu also receives praise for its affordability and variety, with the quality of food and service enhancing the overall stay. The hotel’s restaurant is well-noted for accommodating different dietary needs, adding to the positive impression.
The rooms at the Crowne Plaza Albany - The Desmond Hotel are consistently described as spacious, modern, and exceptionally clean, with comfortable beds and well-maintained bathrooms contributing to a restful experience. The welcoming and efficient hotel staff further enhance guest satisfaction, known for their professionalism and friendliness.
Cleanliness is a hallmark of the hotel, with both rooms and common areas maintained to high standards. The beautiful grounds, including a well-kept courtyard, add to the inviting ambience, enhancing the overall guest experience.
The hotel staff are highlighted as a major strength, known for their friendliness, professionalism, and willingness to accommodate guest needs. Specific staff members are often mentioned for their exemplary service, contributing to a seamless check-in process and a comfortable stay.
The gym facilities receive positive reviews for their extensive offerings and spaciousness, while the pool, despite some mixed feedback, is appreciated for its location within the hotel’s appealing indoor area.
Parking is another positive aspect, with ample space and convenience appreciated, although it can become cramped when busy.
The hotel is also an attractive option for business travelers, thanks to its convenient amenities, such as the 24-hour shuttle service and well-equipped conference facilities. Guests appreciate the elegant ambiance and practical dining options, which complement their business needs.
Overall, the Crowne Plaza Albany - The Desmond Hotel delivers a welcoming, comfortable, and high-quality experience, making it a preferred choice for travelers seeking excellent service and accommodation in the Albany area.
Hampton Inn & Suites Albany-Downtown garners generally positive reviews across multiple categories, making it a highly recommended choice for various types of travelers. Located in the heart of downtown Albany, the hotel is praised for its proximity to major attractions, including entertainment venues like MVP Arena and Palace Theater. Guests appreciate the convenience of being within walking distance to numerous dining and nightlife options, as well as easy access to transportation hubs.
Breakfast offerings are well-received with a diverse and fresh selection frequently highlighted as a major perk. The on-site dining options, including the highly-rated dp Brasserie and Yono's, add a fine dining experience with the convenience of discounted meals for guests.
Rooms are a strong point, noted for their spaciousness, cleanliness and comfort, particularly the very comfortable beds. However, some guests mention the decor is a bit outdated and suggest that updates and renovations could further enhance guest satisfaction.
Cleanliness is consistently praised with very clean and well-maintained facilities and a friendly, accommodating cleaning staff. The hotel’s cleanliness significantly contributes to the positive ambiance and overall comfort.
The staff at Hampton Inn & Suites Albany-Downtown receive high marks for their exceptional friendliness and helpfulness, enhancing the guest experience across the board. From the front desk to housekeeping, the professional and courteous service is frequently mentioned as a standout feature.
Family travelers find the hotel to be welcoming and accommodating with spacious family rooms and convenient options like early check-in. For those interested in Albany's vibrant nightlife, the hotel's central location offers easy access to various bars and restaurants, adding to the overall experience.
The beds receive high praise for their comfort, contributing to restful nights for guests. Overall, while the hotel is not brand new and has some decor and furnishings that reflect its age, it offers a clean, functional and convenient stay. The added security of valet parking, the convenience for business travelers and the hotel’s accessibility features further bolster its appeal for a diverse range of guests.
However, there are areas for improvement, particularly with the Wi-Fi service, which has received mixed reviews and the valet parking fee, which some guests feel is too high. Despite these minor issues, the Hampton Inn & Suites Albany-Downtown stands out for providing a comfortable, convenient and pleasant stay in the heart of Albany.
Albany Airport Inn is notably appreciated for its advantageous location near the Albany International Airport, offering convenience for travelers with early flights or tight schedules. The complimentary shuttle service enhances this accessibility, and the hotel's proximity to major highways, dining options, and shopping centers offers guests a seamless experience whether for leisure or business. The peaceful environment and accommodating staff contribute to a welcoming atmosphere, making it a favored stop for budget-conscious travelers without sacrificing quality.
While the breakfast experience is mixed, the complimentary aspect and variety of options, including continental favorites like waffles and toast, are recognized as valuable perks. Positive encounters with attentive staff in a spacious eating area often mitigate occasional food quality concerns or minor service inconveniences.
Room experiences vary, with cleanliness and spaciousness often praised alongside comfortable beds and useful amenities like microwaves and refrigerators. Some rooms offer easy pool access, enhancing the relaxation aspect of their stay. However, guests should be aware of reports regarding outdated facilities, unpleasant odors, and occasional cleanliness concerns.
Staff interactions are overwhelmingly positive, with personnel commended for their friendliness and professionalism, contributing to a warm and accommodating guest experience. The dedication to service is a key reason many guests return, ensuring a welcoming environment throughout.
The hotel offers free Wi-Fi, though reviews indicate varied functionality, with some highlighting satisfactory connectivity while others note performance issues, especially during peak times. Despite this, the location, staff friendliness, and fair pricing offer a compensating value for most visitors.
The indoor pool is a well-received feature, praised for its cleanliness and suitability for families, making it a popular spot despite occasional minor issues. The pet-friendly policy adds to its appeal for travelers with dogs, accenting the overall inclusive environment.
Although some maintenance concerns exist, Albany Airport Inn generally meets basic traveler needs and is often chosen for its affordability and welcoming staff, crucial for families seeking a convenient and enjoyable temporary stop.
The Hilton Albany enjoys a prime central location in Albany, attracting guests for various events and attractions. Visitors appreciate its convenience for attending concerts at MVP Arena, the Palace Theater and exploring the state's Capitol with a vibrant array of nearby restaurants and sights enhancing the travel experience. The hotel is commended for its friendly and helpful staff, bolstering praise for cleanliness and comfort despite its age. Guests also value the onsite restaurant for its well-received breakfast options, contributing to an overall positive stay.
The breakfast experience, however, receives mixed feedback. While convenient and varied items such as croissants are praised, the high cost and inconsistent quality detract from the experience for some guests. The dinner offerings also reflect a similar sentiment, being serviceable but limited with elevated prices not always matching the quality.
Room reviews are varied with positive comments focusing on spaciousness, comfort of the large beds and city views. Nevertheless, issues with cleanliness, maintenance, outdated decor and small bathroom sizes are noted by several guests, highlighting a need for improvement in these areas.
Cleanliness issues extend beyond the rooms to the hotel's general maintenance with reports of dirty common areas, peeling paint and inadequate housekeeping. Some guests found their rooms very clean and comfortable due to the hardworking staff, but overall, significant improvements in maintenance and cleaning routines are necessary.
The staff typically receive high marks for being friendly, helpful and accommodating. Notable mentions include specific staff members like Angelo for exemplary service. However, inconsistency among staff behavior with some being described as rude or uncommunicative, suggests a need for better uniformity in customer service.
Parking at the Hilton Albany is found to be convenient and well-located, but the additional cost and difficulties with accessing the garage are occasional issues. Clearer instructions and better signage could enhance guest satisfaction in this area.
Despite some negative points, the hotel's beds receive consistent praise for their comfort, providing guests with a restful night's sleep. Overall, the Hilton Albany stands out for its unbeatable location, excellent service and comfortable accommodations, though it requires attention to cleanliness and maintenance to fully meet guest expectations.