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Summary of reviewsColony Inn in Anaheim offers an exceptional location, being situated directly across from Knott's Berry Farm and in close proximity to other attractions like Disneyland and Huntington Beach. This makes it an ideal choice for theme park enthusiasts and shopping aficionados who seek convenience without the hassle of parking fees. Guests appreciate the hotel's affordability, providing good value for those traveling on a budget.
The rooms are notably spacious and equipped with essentials such as refrigerators, microwaves, and flat-screen TVs, catering well to families and those planning extended stays. Although comfort is noted, the overall condition of the rooms leaves room for improvement, with frequent reports of cleanliness issues, including unpleasant odors, bedbugs, and dated furniture. Noise from thin walls and disturbances can affect sleep quality, and the cleanliness issues extend to communal areas, where maintenance concerns are prominent.
Staff interactions generally lean toward positive experiences, with many guests highlighting the friendly and helpful demeanor of the team, especially during check-in and check-out processes. However, some guests report inconsistencies in professionalism and attentiveness among staff members. Guests also benefit from free WiFi, although connectivity can be unpredictable, affecting online activities.
The pool offers a pleasant spot for relaxation, with some guests noting the clear water and calm atmosphere. However, reports of cleanliness issues, early closure times, and exposure to street noise detract from the experience. The parking situation is convenient due to free availability, especially for Knott's Berry Farm visitors, although congestion and a lack of organization sometimes lead to frustrations.
The beds at Colony Inn receive mixed reviews, with some guests finding them comfortable and clean, while others note issues with mattress firmness and pillow discomfort. Despite these challenges surrounding cleanliness and amenities, Colony Inn remains a popular choice due to its unbeatable location and affordability. Improvements in maintenance and cleanliness could significantly enhance the overall guest experience. Show more
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Categories
Motel with Swimming Pool
Outdoor Pool
Motel with Parking
Cheap Motel
Motel with Outdoor Pool
Room Types
Standard King RoomCable TV, tea and coffee-making facilities and an en suite bathroom are provided in this room.
Standard Queen Room with Two Queen BedsCable TV, tea and coffee-making facilities and an en suite bathroom are provided in this room.
Standard Family RoomCable TV, tea and coffee-making facilities and an en suite bathroom are provided in this spacious suite.
Budget Double RoomThe spacious double room features air conditioning, a carpeted floor, as well as a private bathroom boasting a bath and a shower. This double room offers heating and a flat-screen TV with cable channels. The unit has 2 beds.
King RoomThe spacious double room features air conditioning, a carpeted floor, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.
Queen Room with Two Queen BedsThis air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Family RoomThis air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 3 beds.
King Suite with Spa BathThe unit has 1 bed.
Guest Reviews
6.2
Rated
Location
Colony Inn boasts an exceptional location that consistently charms its visitors. Directly across the street from Knott's Berry Farm, this hotel offers unparalleled convenience for theme park enthusiasts seeking easy access without the hassle of parking fees. For those interested in shopping or dining, the area is teeming with stores and restaurants, making it a great choice for leisurely strolls and exploration just footsteps away from the hotel. Guests also appreciate the hotel for its affordability, suggesting a well-balanced option for budget-conscious travelers looking for good value in the bustling Anaheim area. Additionally, the hotel is conveniently positioned not far from other major attractions like Disneyland and Huntington Beach, making it suitable for broader exploration. While the hotel excels in proximity, other aspects like cleanliness garnered mixed reviews, indicating room for improvement in areas beyond location. Overall, Colony Inn stands out primarily for its strategic placement, offering guests a great base for visiting Knott's Berry Farm and other nearby attractions.
Breakfast
Visitors to Colony Inn provide mixed feedback regarding the breakfast offerings. While guests appreciate the hotel's location and overall value, many express disappointment about the absence of the advertised continental breakfast. There is a sense of unmet expectations, as past visitors recall a time when breakfast was included with their stay. Currently, there are no breakfast or coffee options available, and guests miss the convenience of a morning meal. Despite these drawbacks, the hotel remains a popular choice due to its appealing amenities and deals, although some features, like the jacuzzi, have had maintenance issues impacting guest experiences.
Rooms
Colony Inn offers spacious rooms equipped with essentials such as a refrigerator, microwave, and flatscreen TV, making them well-suited for families and those planning extended stays. Its prime location is appealing for guests visiting nearby attractions like Knott's Berry Farm and Disney, presenting a convenient base with ample parking. Guests appreciate the affordability of the rooms, which cater well to budget-conscious travelers.
However, the overall condition of the hotel leaves much to be desired. Reports of cleanliness issues are frequent, with rooms and bathrooms often noted as dirty, sometimes even harboring unpleasant smells. Concerns about bedbugs and roaches have been raised, adding to discomfort for some guests. The furniture is dated, and there's inconsistency in room maintenance, affecting guest experiences significantly.
Noise and privacy can be problematic, with thin walls and disturbances from other guests impacting sleep quality. Additionally, the staff's approach and payment policies, such as cash-only deposits, have been met with frustration. While the hotel has potential due to its size and location, a thorough upgrade in cleanliness and amenities could greatly enhance the overall guest experience at Colony Inn.
Beds
Colony Inn offers a mixed experience when it comes to bed quality, according to guest reviews. Many guests praised the beds for being clean and comfortable, providing a decent sleep experience. Some found the beds spacious and appreciated the convenient location near Knott’s Berry Farm, adding to the overall value for money. However, a substantial number of guests expressed dissatisfaction with the comfort level, describing the mattresses as hard, lumpy, and firm. Pillow discomfort also proved to be a common concern, with several reviews highlighting their flatness. Furthermore, cleanliness issues were noted with instances of stained bedding and cigarette burns, raising concerns about maintenance and room conditions. While some reviewers felt the beds were good for the price paid, others faced discomfort and cleanliness issues that detracted from their stay.
Cleanliness
Colony Inn presents a challenging choice if cleanliness is a top priority for travelers. Many guests have reported a pervasive lack of hygiene throughout the property, with a focus on the rooms. Issues range from dirty floors, stained walls, and dusty surfaces to unpleasant smells permeating the environment, often attributed to cigarette smoke and mold. While there is an apparent need for comprehensive cleaning and repairs, the presence of roaches and bed bugs has been particularly distressing for visitors, alongside run-down furnishings and outdated fixtures.
Unfortunately, the experience is marred by poor attention to detail, such as insufficient linens and instances of previous guests' remnants, including hair, debris, and even dried blood. While the location offers convenient access to nearby attractions like Knott's Berry Farm, this advantage overshadows the lack of parking and facilities, which hinder an overall pleasant stay. Overall, Colony Inn may require substantial improvements in cleanliness and maintenance before offering a comfortable and satisfactory experience for travelers.
Staff
At Colony Inn, guest experiences with the staff seem to vary widely, but there are numerous positive remarks highlighting the friendly and helpful nature of the team. Many guests have noted that the staff is attentive, accommodating, and polite, with smooth check-in and check-out processes adding to the convenience of the stay. The front desk, in particular, received praise for its professionalism and willingness to assist guests with their needs.
The general atmosphere fostered by the staff is described as welcoming, with a family-type approach that encourages guests to return. The staff's knowledge and quick problem-solving capabilities are frequently commended, as is their warmth and kindness.
However, not all experiences are positive. Some guests mentioned issues with unprofessional behavior, rudeness, and inattentiveness from certain staff members. A few guests pointed out situations where they felt ignored or not supported adequately, and others encountered problems with deposits and room cleanliness. Despite these challenges, there remains a significant portion of guests who appreciated the friendliness and helpfulness of the staff, suggesting a generally positive experience at Colony Inn.
Wi-Fi
The Colony Inn offers complimentary WiFi to its guests, but the connectivity seems to be inconsistent based on various reviews. While some guests appreciated having free WiFi, others noted difficulties with maintaining a stable connection, with frequent disconnections and spotty service. The internet speed varied, with some experiences characterized as slow or having a weak signal. Positive feedback highlighted instances where the WiFi worked well and was considered good, contributing to a convenient stay. Overall, while there are moments of reliable internet service at Colony Inn, many guests encountered challenges that affected their online experience.
Pool
Colony Inn offers a swimming pool experience that sparks mixed reactions from its guests. Positively, many have enjoyed the calm and quiet atmosphere that surrounds the pool area, providing a spot for relaxation and unwinding. The pool’s cleanliness has been highlighted in a couple of reviews, with some guests appreciating the crystal-clear water. Notably, the pool features an interesting depth of 8 feet, which excites some visitors.
However, there are recurring concerns regarding cleanliness, with reports mentioning dirty water, floating hair, and even more severe issues. The lack of a functioning hot tub disappoints guests who were expecting one based on prior advertisements. Some find the pool temperature too cold, which impacts their swimming experience. The exposure of the pool area to the street and the early closure time at 8 p.m. are also mentioned as drawbacks, as guests would prefer a bit more privacy and extended hours, especially on weekends. Despite these issues, several visitors managed to have a fun time at the pool, though improvements in maintenance and accessibility could significantly enhance the guest experience.
Parking
Colony Inn offers a mix of convenience and challenges when it comes to parking. Among the positives, guests appreciate the availability of free parking, which eliminates the hassle of additional fees. Many guests find parking to be easy and straightforward, especially noting its proximity to Knott's Berry Farm, which adds to its appeal for those visiting the attraction. The property provides a plentiful and spacious parking area on certain occasions, benefiting those who arrive early or during less busy times.
However, the parking experience is not always ideal, as guests frequently encounter an overpacked lot, which can make it challenging to find a spot or exit gracefully. The presence of oversized rental vans and vehicles adds to the congestion, and there is notable frustration from guests trying to navigate around randomly parked cars. A lack of control over noise disturbances and inappropriate behavior in the parking lot also detracts from the overall experience, creating an atmosphere of chaos and insecurity at times.
Moreover, for guests with specific needs, such as handicap parking, the limited availability of designated spots is highlighted as a drawback. While the hotel ensures that parking is free, the availability of slots does not always meet the demand, and the situation may lead to alternative parking arrangements further away from the hotel. Despite its prime location and the advantage of free parking, improvements in organization and monitoring could greatly enhance guests' overall satisfaction with the parking situation at Colony Inn.
Yes, Colony Inn has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Colony Inn.
No, Colony Inn doesn't allow dogs.
Yes, parking facilities are available at Colony Inn.