The Best Western Buffalo Inn & Suites receives positive feedback from guests, largely due to its strategic location, attentive staff, and well-maintained facilities. Visitors frequently highlight the hotel's proximity to the airport, major routes, and local dining options, making it an ideal base for both leisure and business travelers. Its location near attractions such as Niagara Falls and suitability for events like Black Friday shopping further add to its appeal.
Guests appreciate the included breakfast, which offers a satisfying range of options like sausage, bacon, eggs, and waffles, alongside attentive service and a clean dining environment. While some desire more diverse options for dietary needs and fresh brewed coffee, the breakfast is generally seen as a valuable amenity.
Rooms at the hotel are commended for their cleanliness, modern design, and amenities. Visitors consistently report a peaceful and relaxing stay, with the spacious layouts and recent renovations enhancing comfort. Though isolated issues such as stained sheets and a leaking shower were noted, these are exceptions to the overall satisfaction expressed by guests.
The hotel maintains a high standard of cleanliness, from the tidy rooms to the well-kept property. Beds are also frequently described as very comfortable, contributing to restful nights.
Staff members receive high praise for their friendliness and professionalism, with many guests describing a welcoming and supportive atmosphere throughout their stay. This dedication to customer service fosters a pleasant guest experience, which, despite occasional complaints, is generally positive.
Overall, the Best Western Buffalo Inn & Suites offers a commendable stay, balancing a convenient location, clean accommodations, and warm service, making it a favourable option for travelers.
The Hyatt Regency Buffalo is highly regarded for its prime downtown location, which offers convenient access to numerous restaurants, bars and key attractions such as the KeyBank Center, convention hall, theaters and a nearby tram stop. Guests appreciate the quiet ambiance of the area along with the spectacular views of iconic downtown buildings. The hotel's amenities, including a beautiful lobby and an on-site Starbucks, enhance the guest experience, making it a preferable choice for both business and leisure travelers.
Breakfast at the hotel receives mixed reviews. While some guests enjoyed the taste and quality of the food, especially the breakfast sandwiches, many felt that it was overpriced and lacked value compared to the offerings at other hotels. Service inconsistencies were also noted, indicating room for improvement in this area.
Dinner experiences at the hotel, particularly at the on-site restaurant Atrio, are generally positive with fantastic food and friendly staff. The presence of a Starbucks adds further convenience. However, limited dining hours and some negative interactions with the restaurant staff have been pointed out.
The rooms at Hyatt Regency Buffalo provide a mixed experience. While many guests find them spacious, comfortable and equipped with useful amenities, there are recurring complaints about outdated decor, cleanliness issues and temperature control problems. Despite these drawbacks, the soundproof atmosphere of the rooms contributes to a restful stay.
Cleanliness throughout the hotel receives varied feedback. While some guests commend the clean and comfortable rooms, others highlight inconsistencies, pointing to dirty windows, outdated decor and specific issues like running toilets and unpleasant smells.
The staff at the Hyatt Regency Buffalo are frequently praised for their friendliness, helpfulness and professionalism. The front desk and housekeeping teams, in particular, receive high marks for their service, enhancing the overall guest experience.
One area needing improvement is the hotel's free wifi, which guests describe as average with performance issues during peak hours.
The beds generally receive positive feedback for their comfort and cleanliness. However, some guests note issues with bed size options and occasional discomfort due to mattress and pillow quality.
For business travelers, the hotel's proximity to the convention center and seamless access to shuttle services are significant advantages. However, the closure of the business center may pose some inconvenience.
In summary, the Hyatt Regency Buffalo excels in location, staff service and some comfort features but could benefit from improvements in its breakfast offerings, room updates, dining hours, wifi service and overall cleanliness.
Comfort Inn University enjoys an outstanding reputation for delivering a comfortable and convenient stay, particularly highlighted by its prime location near the University at Buffalo's North Campus and close proximity to attractions like Niagara Falls. This makes it an ideal choice for families visiting students, tourists exploring local sites, or those indulging in shopping sprees. The pet-friendly policy and availability of an EV charger add to the property's appeal.
Guests appreciate the varied breakfast offerings, which include options like eggs, sausage, waffles, and gluten-free items. The dining experience is enhanced by a clean environment and attentive staff, making meals a pleasant part of the stay. Although some desire more variety, the complimentary breakfast is valued for its convenience and quality.
The hotel rooms are consistently praised for their cleanliness, comfort, and adequate size, with many guests highlighting the comfortable beds and pillows that ensure restful sleep. Amenities like a small fridge and microwave make them suitable for longer stays. While there are occasional remarks about room size variability and bathroom updates, the overall guest experience remains positive due to friendly service and value for money.
Cleanliness is a standout feature throughout the property, with well-maintained premises and spotless rooms contributing to its inviting atmosphere. Even amidst renovations, guests commend the staff for their friendly, helpful demeanor, which enhances their visit. The staff’s attentiveness extends from efficient check-in and check-out processes to resolving issues such as EV charger repairs promptly, making guests feel at home.
Overall, Comfort Inn University provides a restful and affordable experience with exceptional service, making it a top choice for travelers seeking a reliable and comfortable stay in the area.
The Red Roof Inn Buffalo - Niagara Airport earns high marks from guests for its accessibility and strategic location. Situated just off a major expressway, it is a short drive from both Niagara Falls and the airport, making it an ideal spot for travelers interested in sightseeing and dining. Its proximity to sports events, such as Buffalo football games, offers added convenience without the noise and hustle, providing a peaceful retreat after events. The affordability of this inn, combined with its excellent location, particularly appeals to budget-conscious travelers, especially during NFL game nights.
Guests have generally positive experiences with the inn's accommodations, finding the rooms clean and spacious. The comfortable beds, useful amenities, and pet-friendly policies cater well to families and pet owners. The sizable parking facilities are convenient, and the inn offers good value for its price.
However, there are some areas for improvement. While some guests report clean rooms, others note inconsistencies in housekeeping, with issues such as dust, lingering odors, and outdated towels. Exterior lighting could also be improved to enhance security and visibility. Despite these concerns, the friendly and accommodating staff receive consistent praise for their helpfulness and efficient service.
Overall, the Red Roof Inn Buffalo - Niagara Airport delivers a positive experience through its strategic location, value for price, and comfortable accommodations, with room for improvement in cleanliness standards. The commendable staff further enhance the overall experience, making it a favorable choice for travelers seeking convenience and comfort near Buffalo and Niagara Falls.
When you visit the Staybridge Suites, you'll feel your stress melt away in the ease of a large, apartment-style suite. Located near Cheektowaga, the hotel's central location provides easy and quick access to the Buffalo, New York airport.
Summary of reviews
Staybridge Suites Williamsville Buffalo by IHG receives high praise for its convenient and strategic location, ideal for travelers needing proximity to family, dining, shopping and the airport. Its setting on quiet streets near major road junctions appeals to guests seeking a blend of tranquility and accessibility. Visitors appreciate the value for money, clean rooms, friendly staff and ample amenities, making it a favorite among many.
The breakfast offerings receive generally positive feedback with a variety of good options, including sausages, scrambled eggs, muffins, cereals and yogurt. However, some guests mention the need for more diverse selections and prompt restocking. Despite a few critiques, most guests find the breakfast satisfactory and a great start to their day.
The spacious rooms at Hawthorn Suites, often described as huge and well laid out, are a standout feature. Guests enjoy the clean and comfortable accommodations, noting the homely feel with kitchenettes and ample amenities. Although there are mentions of dated furniture and minor maintenance issues, the overall consensus is that the rooms provide excellent value for money.
Cleanliness at the hotel receives mixed reviews. Many guests commend the cleanliness of the rooms and public areas, while others note issues with maintenance, moldy smells and dated facilities. Despite these concerns, the cleanliness level is generally deemed satisfactory by most.
The hotel staff is mostly praised for their friendliness and professionalism. Guests highlight the accommodating nature and attentiveness of the staff, although some reviews note inconsistencies in service and the need for better training.
The pool area is appreciated for its cleanliness and size, though some guests mention issues like inadequate lighting, humidity and occasional closures. Despite these drawbacks, the pool contributes positively to the overall guest experience.
Hawthorn Suites is also well-suited for families, offering kid-friendly outdoor areas and spacious rooms with kitchen facilities. The complimentary breakfast and the quiet setting add to the convenience for family stays, although some facilities could benefit from better maintenance.
Opinions on the beds are divided. Some guests find the beds exceptionally comfortable, while others describe them as hard and uncomfortable, impacting their sleep quality. There are also reports of issues with the sleeper sofas and cleanliness of the bedding.
Overall, Staybridge Suites Williamsville Buffalo by IHG is favored for its location, spacious rooms and friendly staff, although there are areas for improvement, particularly in maintenance and breakfast variety.
Comfort Inn & Suites Hamburg - Buffalo South offers an exceptional stay experience, with numerous positive reviews emphasizing its strategic location, satisfying amenities, and welcoming atmosphere. The hotel is conveniently situated near the NY Thruway (I-90) and Niagara Falls, making it an ideal choice for travelers interested in local attractions, family venues, and sports events like Buffalo Bills games. Guests appreciate the serene environment and the ease of access to various destinations, along with the safe and secure well-lit parking facilities. The establishment is praised for being clean and well-maintained, complemented by its hospitable staff and affordable pricing, making it a great option for both short stops and longer visits.
The breakfast provided at Comfort Inn & Suites Hamburg - Buffalo South is generally well-received, noted for its quality and variety, including cooked items like waffles. A clean breakfast area and friendly staff contribute to a positive start to the day, although there could be improvements in extending serving hours and enhancing the selection.
Comfortable and spacious rooms are a highlight, equipped with modern conveniences such as USB ports, WiFi, and in-room fridges and microwaves. Guests appreciate the large space, fresh linens, and effective air conditioning, which ensure relaxation and comfort. Despite minor issues with outdated fixtures, the overall cleanliness and comfort meet guests' expectations, bolstered by the hotel's advantageous location.
The hotel earns praise for its cleanliness, offering a quiet, pristine environment with spotless rooms and updated, comfortable beds. Although there are occasional mentions of odors or outdated decor in certain areas, the general impression remains positive, supported by excellent service.
Outstanding staff play a crucial role in the positive experiences at Comfort Inn & Suites Hamburg - Buffalo South, known for their friendliness and helpfulness. Dedicated employees like Holly and attentive front desk personnel create a welcoming and supportive atmosphere, enhancing guest satisfaction through accommodating and courteous service.
While some guests encounter challenges with wifi connectivity, the presence of additional amenities such as a TV, fridge, microwave, and a popular indoor heated pool contributes to a comfortable and enjoyable stay. The pool, when accessible, provides a warm and fun atmosphere, especially appreciated by families, though occasional closures are noted.
The beds receive favorable reviews, with many guests enjoying their comfort and softness. Despite some initial concerns about small-sized full beds, most guests find them comfortable, contributing to a pleasant overall stay experience alongside spacious rooms, good service, and enjoyable amenities.