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Summary of reviewsThe Hilton San Francisco Airport Bayfront - No Resort Fee is an ideal choice for travelers seeking convenience, beautiful surroundings and a comfortable stay near San Francisco International Airport (SFO). Benefiting from a superb location, the hotel is just a short 10-minute drive from the airport, enhanced by a free shuttle service. Guests delight in the stunning views of the San Francisco Bay and enjoy the picturesque walking path right outside the hotel. The quiet, clean and spacious environment, combined with easy access to local restaurants and stores, make it a perfect spot for both overnight stays and longer visits.
The breakfast offerings receive mixed feedback. While many guests commend the hearty and varied selection, including gluten-free options, the high cost and occasional logistical issues sometimes detract from the experience. Those willing to splurge on breakfast generally find it satisfying and delicious.
Dinner options at the hotel's restaurant also elicit mixed reviews. The beautiful presentation and quality of certain dishes, such as the king salmon, are appreciated, as well as the friendly service at the bar. However, the limited menu, high prices and varying food quality, coupled with early closing times, suggest room for improvement.
Guests typically find the rooms to be spacious, clean and comfortable with beautiful bay views enhancing their stays. However, some aspects of the rooms, including outdated interiors and fixtures, indicate that refurbishments are needed. Basic amenities, such as fridges or microwaves, are sometimes lacking, but overall, the hotel generally provides a comfortable and welcoming stay.
Cleanliness is a consistent strength with the hotel maintaining well-kept and tidy facilities. Even though there are occasional issues like dirty bathrooms or carpets, the general consensus is of a clean and modern environment. The friendly, helpful and professional staff play a significant role in enhancing the guest experience, despite some isolated reports of unprofessional behavior.
WiFi connectivity is another area of mixed reviews with the free service appreciated but sometimes criticized for being slow or confusing to access. The gym and indoor pool receive positive remarks for meeting guest expectations, although minor inconveniences like non-functional equipment or reservation requirements for the pool are noted.
Parking is generally considered adequate and safe, though the $20 per day fee is a common point of contention. Family-friendly amenities and services, including the fun pool area, make the hotel a popular choice for families. The beds receive mixed feedback with many guests finding them comfortable and clean, but some noting issues with size and firmness.
The hotel’s four-star attributes, such as luxurious rooms and stunning views, align well with guest expectations, though views on value for money vary. Business travelers find the hotel particularly accommodating with facilities like the business center, ballroom and convenient shuttle service enhancing the overall experience.
In summary, Hilton San Francisco Airport Bayfront - No Resort Fee combines convenience and picturesque settings, making it a reliable and scenic option for travelers seeking comfort and accessibility near SFO. The hotel’s strengths in cleanliness, staff service and location outweigh the occasional criticisms regarding dining options, room amenities and bed quality. Show more
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Hotel near Golf Courses
Located in Burlingame, offers access to Crystal Springs Golf Course. Provides comfortable accommodation and amenities.
Family Friendly Hotel
This Hilton location is near the airport and offers family-friendly amenities. The absence of a resort fee adds value, and Hilton hotels often have pools and other conveniences suitable for families.
Dog Friendly Hotel
This hotel is listed as pet-friendly.
Hotel with Swimming Pool
The Hilton offers a large, well-maintained pool with comfortable lounging areas. Guests appreciate the convenience and quality of the poolside amenities.
Heated Pool Indoor Pool
Business Hotel
This hotel is located near the airport and offers bayfront views. Hilton hotels provide business centers and meeting rooms.
Accessible Hotel
This hotel offers accessible room types such as the 1 Queen Deluxe Accessible with Roll in Shower and the 1 Queen Deluxe Mobility Accessible With Bathtub. An accessible guest room is shown in the hotel's gallery.
Hotel with Gym
Includes a well-equipped fitness center with modern cardio and strength-training equipment. Guests can enjoy a full workout and take advantage of the hotel's other amenities for a relaxing stay.
Hotel with EV Charging Stations
Located near the airport, this Hilton provides EV charging stations for guests. The availability of charging, along with its bayfront location, adds to its appeal.
4-Star Hotel
The Hilton San Francisco Airport Bayfront offers bayfront views and convenient amenities. It provides a comfortable and relaxing stay for guests, with no resort fees.
Hotel with Indoor Pool
This hotel offers a heated indoor pool and a hot tub, providing a convenient option for relaxation and swimming.
Hotel with Heated Pool
This hotel features an indoor heated saltwater pool, offering a refreshing escape. The pool provides a comfortable environment for relaxation or exercise regardless of outdoor weather conditions.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Hotel with Parking
EV charging stations
Room Types
Deluxe King RoomRoom offers a desk, a satellite TV and tea/coffee-making facilities.
Deluxe Double RoomThis room features a 42-inch HDTV with premium channels. A desk with an ergonomic chair, black out curtains and a coffee machine are provided as well.
Deluxe King Room with Bay ViewOffering a bay view, this deluxe room offers a 42-inch HDTV with premium channels and a GuestLink system, allowing you to plug in and view digital devices on the monitor. Room includes a desk with an ergonomic chair, black out curtains and a coffee machine.
Deluxe Double Room with Bay ViewOffering a bay view, this deluxe room offers a 42-inch HDTV with premium channels and a GuestLink system, allowing you to plug in and view digital devices on the monitor. Room includes a desk with an ergonomic chair, black out curtains and a coffee machine.
Deluxe Queen Room - Disability AccessThis deluxe disability access room offers a 42-inch HDTV with premium channels and a GuestLink system, allowing you to plug in and view digital devices on the monitor. Room includes a desk with an ergonomic chair, black out curtains and a coffee machine.
King Suite with Bay ViewThis well equipped air-conditioned suite boasts a satellite cable TV with pay-per-view channels, a DVD player, video games, free toiletries and tea and coffee-making facilities.
Deluxe Queen room with Roll-In ShowerOffering free Wi-Fi, this room provides satellite TV and free toiletries in the en suite bathroom.
Parlor SuiteThe spacious suite provides air conditioning, a tea and coffee maker, a safe deposit box, heating, as well as a flat-screen TV with cable channels.
Guest Reviews
7.5
Good
Location
Hilton San Francisco Airport Bayfront boasts an excellent location, making it an ideal choice for travelers seeking close proximity to San Francisco International Airport (SFO). The hotel is just a short 10-minute drive from the airport with the added convenience of a free shuttle service running between the hotel and the terminals. This is particularly advantageous for those needing a quick overnight stay or catching early flights.
Guests consistently praise the beautiful setting by the bay, offering stunning views of the San Francisco Bay and a scenic walking path right outside the hotel. The location also provides easy access to a variety of restaurants, stores and paved walking trails, making it a pleasant place for leisure strolls and exploration.
The hotel's quiet and clean environment, away from freeway noise, adds to its appeal, ensuring a comfortable stay despite its proximity to the bustling airport. Rooms are noted for being spacious, clean and comfortable with guests appreciating the beautiful bay views available from their windows.
Overall, Hilton San Francisco Airport Bayfront effectively combines convenience with a picturesque setting, making it a top choice for travelers looking for a reliable and scenic lodging option near SFO.
Breakfast
The breakfast at Hilton San Francisco Airport Bayfront receives a variety of responses from guests. Many guests commend the breakfast for its complete and hearty selection with phrases such as "fabulous," "great," and "very good" frequently mentioned. Several guests appreciated the continental breakfast, noting the quality and variety of options available. Egg dishes and gluten-free alternatives were available, adding to the diverse selection.
On the other hand, not all feedback is positive. The vegetarian options for the cooked breakfast were noted as limited and some guests found the breakfast repetitive over longer stays. Another common critique is the high cost with multiple mentions of the breakfast being overpriced with charges like $28 for items like coffee or a strip of bacon. Some guests felt that the breakfast selection was not worth the steep prices.
There are also some logistical issues mentioned; for instance, breakfast service without plates and instances of breakfast being denied unless additional payment was made. Despite the tasty offerings, some guests found that the overall experience did not live up to expectations, particularly given the cost. The service received mixed reviews with specific mentions of helpful and professional staff, but also reports of poor service and rude behavior in certain circumstances.
In summary, while the breakfast at Hilton San Francisco Airport Bayfront generally impresses with its selection and quality, it does not always justify its high price tag and it appears more suited to those who don’t mind splurging for a hearty morning feast.
Dinner
Hilton San Francisco Airport Bayfront's dinner options have garnered mixed reviews. Guests have praised the beautifully presented and delicious sandwiches at the bar, as well as the quality of the dinner with some mentioning excellent dishes like the king salmon. The bartenders received particular commendation for their friendly service and the restaurant remained conveniently open even on busy nights, such as December 31st.
However, several aspects left guests less satisfied. The restaurant has limited operating hours, often closing at 10 PM, leaving late arrivals with few options. Issues like limited menu choices, high prices and inconsistent food quality were noted. Furthermore, experiences with the pizza varied significantly, from decent to the worst ever encountered, suggesting inconsistency. There were also instances of food poisoning reported, particularly from hamburgers.
Overall, while some meals were enjoyable and the staff helpful, the restaurant’s restrictive hours and mixed food quality indicate room for improvement at this otherwise conveniently located hotel.
Rooms
The Hilton San Francisco Airport Bayfront hotel offers visitors a mixed experience with its rooms. Guests frequently appreciate the spaciousness of the rooms, which are often described as large, clean and comfortable. Many rooms offer beautiful views of the bay, adding an extra touch of serenity to the stay. Cleanliness generally meets expectations with several reviews highlighting the cleanliness and comfort of both the rooms and overall facilities.
However, the hotel shows signs of aging with multiple guests noting that the room interiors and fixtures are dated and in need of refurbishing. Issues such as dim lighting, loud AC units and slow hot water are recurring themes. Some specific complaints included older, stained carpets and occasional difficulties with cleanliness, such as dusty rooms and dirty windows.
The basic level of room amenities is another common point of critique with many rooms lacking a fridge or microwave. Bathrooms, while generally clean and spacious, sometimes exhibit signs of wear and tear. Despite these issues, the hotel generally provides a comfortable stay with a dedicated and pleasant staff, making it a viable option for visitors needing convenient access to the San Francisco Airport.
Beds
The beds at the Hilton San Francisco Airport Bayfront received a mix of feedback from guests. Many reviewers appreciated the comfort and cleanliness of the beds with phrases such as comfy, very comfortable and pristine linen frequently mentioned. Guests also noted that the rooms were comfortable overall with some highlighting the large and clean nature of the accommodations.
However, not all experiences were positive. Several guests found the beds too small, narrow and old, which detracted from their comfort. Some beds were described as lumpy and worn out, leading to an uncomfortable night's sleep for a few visitors. Additionally, a portion of reviews mentioned issues with the pillows, including unpleasant smells and lack of comfort.
In summary, while many guests enjoyed a comfortable and clean sleeping experience at the Hilton San Francisco Airport Bayfront, inconsistent bed quality and size were noted concerns for others.
Cleanliness
Hilton San Francisco Airport Bayfront consistently receives praise for its cleanliness. Many guests describe the rooms as clean, spacious and spotless with phrases such as "very clean," "well maintained," and "always clean" frequently appearing. Housekeeping and service are often highlighted as being good, contributing to the overall positive experience regarding cleanliness.
However, there are occasional mentions of issues, like dirty bathrooms and carpets and some dated aspects of the rooms. Despite these isolated remarks, the general consensus emphasizes a clean and tidy environment with the property being described as well-kept and neat. The hotel also impressed guests with its clean and modern facilities, making it a reliable choice for those prioritizing cleanliness during their stay.
Staff
The Hilton San Francisco Airport Bayfront garners praise for its friendly and courteous staff, who are consistently described as welcoming, helpful and efficient. Guests often mention the front desk's professionalism and the overall positive demeanor of the hotel personnel. Specific staff members, including shuttle drivers and restaurant servers, are recognized for their timely and pleasant service.
However, experiences with the staff can be mixed. While many highlight the superb customer service and kind attitudes, others report encounters with unfriendly or unprofessional behavior, particularly during the breakfast service and at check-in. Despite these occasional lapses, the generally hospitable and helpful nature of most of the staff contributes to a positive guest experience. The staff's responsiveness and their effort to make the stay enjoyable are frequently commended, indicating that even amidst inconsistencies, the staff play a significant role in the hotel’s appeal.
Wi-Fi
Guests have highlighted both positive and negative aspects of the WiFi at Hilton San Francisco Airport Bayfront. Many guests have appreciated that the WiFi is available for free. However, the connectivity has its drawbacks, as some reviewers found the WiFi to be slow, confusing or even unusable at times. There were mentions of the internet connection being nonfunctioning or intermittent, particularly when room service was involved. Additionally, some guests felt that the instructions for accessing the WiFi were rushed and could be clearer. Despite these issues, the availability of free WiFi remains a beneficial feature for many.
Gym
The Hilton San Francisco Airport Bayfront - No Resort Fee features a commendable gym that has received positive feedback from guests. Described as nice and well-appointed, the gym provides a pleasant environment for workouts. While an occasional mention noted non-functional TVs, the overall impression highlights a fitness room that meets guest expectations. Additionally, the hotel offers access to an indoor pool and a spa, enhancing the fitness and relaxation options available.
Pool
The Hilton San Francisco Airport Bayfront offers a heated indoor pool that guests generally found to be pleasant and enjoyable. Many noted the pool as being warm, clean and fun for children with several reviews describing it as nice and lovely. However, there were some mentions of inconsistencies, such as the pool being unheated or too small and hot at times. Additionally, the lack of a hot tub and the requirement for reservations to use the pool were highlighted as minor inconveniences. Some guests also mentioned the need for better communication regarding pool reservations. Despite these issues, the pool and accompanying fitness room were commonly seen as positive amenities at the hotel.
Parking
Hilton San Francisco Airport Bayfront offers several parking options, including an underground garage and valet service that has been praised for being prompt and helpful. Despite some challenges, such as complexity and occasional difficulty finding a spot, many guests found the parking facilities to be adequate and safe. However, a consistent point of contention is the $20 per day fee for parking with some guests considering it pricey. Others found the cost to be reasonable, appreciating the available amenities like EV chargers and the overall usefulness of the parking lot.
Family
The Hilton San Francisco Airport Bayfront is well-regarded for its family-friendly atmosphere and accommodations, making it an excellent choice for family vacations and reunions. Family and friends traveling together find the hotel particularly convenient with some opting for multiple rooms to suit their needs. The hotel provides a welcoming environment for family travelers with a prompt and helpful shuttle service adding to the ease of transport. Children can enjoy the fun pool area, a feature that stands out among the amenities. The hotel meets a range of family needs, making it a go-to spot for those traveling with grandchildren or in larger family groups.
4 Star
The Hilton San Francisco Airport Bayfront offers many appealing attributes that align with its four-star rating. Guests frequently describe the hotel as impressive and romantic with luxurious rooms and stunning water views adding to its charm. The staff receive high praise, noted for providing four-star service and contributing to an overall four-star experience. While some guests indicate the hotel meets four-star expectations, opinions on value for money are mixed. Some express satisfaction with the price and express willingness to return, whereas others feel it doesn't quite meet typical Hilton standards. On balance, the hotel has many redeeming qualities that make it a viable option for those seeking a comfortable and enjoyable stay near the airport.
Business
Hilton San Francisco Airport Bayfront provides exceptional value and is highly recommended for business travelers. The business center, frequently mentioned as useful and good, stands out as a valuable resource. The ballroom received positive remarks for its quality, making it suitable for large business events. Professional check-in adds to the seamless experience, while super clean rooms ensure comfort after a busy day.
Guests repeatedly note the convenience of the location for business travel with easy access to meetings and the added benefit of a shuttle bus service to the airport, ideal for printing travel documents on the go. Quiet and efficient stays characterize the experience, underscoring the hotel's commitment to excellent hospitality for business clients. The banquet room and training facilities are well-suited for professional events, making Hilton San Francisco Airport Bayfront a top choice for any business trip.
Luxury
The Hilton San Francisco Airport Bayfront delivers an experience of luxury in several aspects. Guests repeatedly highlight the luxurious rooms, adorned with high-quality linens that enhance their stay. The property boasts breathtaking luxurious views, adding a touch of opulence to the overall ambiance. Reviewers commend the staff for their luxurious service, contributing significantly to a feeling of exclusivity and comfort. While there is an occasional mention that some aspects fall short of the brand's usual standards, the overarching sentiment is that this hotel encapsulates a luxury feeling throughout.
Dog Friendly
The Hilton San Francisco Airport Bayfront provides a welcoming environment for guests traveling with their canine companions. The hotel features designated dog rooms that are fresh and clean, ensuring a comfortable stay. Pet-friendly amenities include providing dog bowls at the pool and the unique ability to bring dogs to the hotel restaurant, making it convenient for guests to dine without leaving their pets behind. The hotel's dog-friendly standards are evident, though it is noted that not many dogs are present, allowing for a tranquil atmosphere. Additionally, the ease of walking dogs in and around the hotel premises contributes to a positive experience for pet owners.
Yes, Hilton San Francisco Airport Bayfront - No Resort Fee has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Hilton San Francisco Airport Bayfront - No Resort Fee.
Yes, Hilton San Francisco Airport Bayfront - No Resort Fee welcomes dogs.
Yes, parking facilities are available at Hilton San Francisco Airport Bayfront - No Resort Fee.
Yes, Hilton San Francisco Airport Bayfront - No Resort Fee has a gym.