Holiday Inn Express Vancouver-Metrotown (Burnaby)
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Summary of reviewsHoliday Inn Express Vancouver-Metrotown (Burnaby) receives an abundance of positive reviews, especially for its prime location, cleanliness and exceptional staff service. The hotel is situated in the vibrant heart of Burnaby, close to a major mall, diverse restaurants and the Metrotown SkyTrain station, ensuring easy access to Vancouver’s key attractions, including downtown and Stanley Park. This central yet tranquil setting allows guests to enjoy both local amenities and a peaceful retreat.
The breakfast offerings at the hotel are well-regarded with guests appreciating the variety and quality of the daily buffet-style options, along with the friendly and efficient breakfast staff. Despite occasional comments about limited variety over extended stays or crowded seating areas during peak times, the overall breakfast experience is viewed positively for its convenience and satisfying start to the day.
Rooms at the hotel are praised for their cleanliness, spaciousness and comfort. Guests find the rooms bright and well-maintained with comfortable beds being a standout feature. While some noise from the street is occasionally noted, the general consensus is that the atmosphere remains quiet. The proximity of the hotel to transit options, shops and restaurants further enhances the room experience. Additional amenities such as free breakfast, an outdoor pool and free parking add to the overall appeal.
Cleanliness across the hotel, from rooms to common areas, is frequently highlighted with guests noting the immaculate conditions maintained by the diligent cleaning staff. This attention to detail significantly contributes to a comfortable and pleasant stay.
The staff at Holiday Inn Express Vancouver-Metrotown (Burnaby) are consistently commended for their kindness and helpfulness. From the front desk to housekeeping, team members create a welcoming and professional environment, often remembering return visitors and ensuring any inquiries or issues are promptly addressed.
While the pool has received mixed feedback, being appreciated for its presence but noted for needing updates, it still remains a valued amenity. The parking facilities, featuring both on-site and extensive underground options, are viewed positively for their convenience and security, despite occasional mentions of needing clearer directions.
In summary, Holiday Inn Express Vancouver-Metrotown (Burnaby) stands out for its advantageous location, cleanliness, comfortable rooms and exceptional service, making it a favored choice for travelers to the area.
Categories
The breakfast offerings at the hotel are well-regarded with guests appreciating the variety and quality of the daily buffet-style options, along with the friendly and efficient breakfast staff. Despite occasional comments about limited variety over extended stays or crowded seating areas during peak times, the overall breakfast experience is viewed positively for its convenience and satisfying start to the day.
Rooms at the hotel are praised for their cleanliness, spaciousness and comfort. Guests find the rooms bright and well-maintained with comfortable beds being a standout feature. While some noise from the street is occasionally noted, the general consensus is that the atmosphere remains quiet. The proximity of the hotel to transit options, shops and restaurants further enhances the room experience. Additional amenities such as free breakfast, an outdoor pool and free parking add to the overall appeal.
Cleanliness across the hotel, from rooms to common areas, is frequently highlighted with guests noting the immaculate conditions maintained by the diligent cleaning staff. This attention to detail significantly contributes to a comfortable and pleasant stay.
The staff at Holiday Inn Express Vancouver-Metrotown (Burnaby) are consistently commended for their kindness and helpfulness. From the front desk to housekeeping, team members create a welcoming and professional environment, often remembering return visitors and ensuring any inquiries or issues are promptly addressed.
While the pool has received mixed feedback, being appreciated for its presence but noted for needing updates, it still remains a valued amenity. The parking facilities, featuring both on-site and extensive underground options, are viewed positively for their convenience and security, despite occasional mentions of needing clearer directions.
In summary, Holiday Inn Express Vancouver-Metrotown (Burnaby) stands out for its advantageous location, cleanliness, comfortable rooms and exceptional service, making it a favored choice for travelers to the area.
Hotel with Parking
Guests benefit from free on-site parking at this hotel, including a free gated underground parking area. The availability of EV charging stations adds further convenience for travelers with electric vehicles.
EV charging stations
Hotel with Outdoor Pool
This hotel is listed as having an outdoor pool.
Hotel with EV Charging Stations
Hotel near Golf Courses
Hotel for Honeymoon
Hotel with Swimming Pool
Heated Pool Rooftop Pool Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Rooftop Pool
Hotel with Heated Pool
Guest Reviews
Nestled in the heart of Burnaby, the Holiday Inn Express Vancouver-Metrotown boasts an enviable location that guests consistently rave about. Situated near a bustling mall and a variety of restaurants, the hotel provides convenient access to both shopping and dining. The proximity to the Metrotown SkyTrain station is a highlight, making it easy to explore Vancouver's top attractions, including downtown and Stanley Park. This central position places visitors within walking distance of shops, fantastic eateries and essential amenities.
Guests appreciate the seamless connection to public transportation, allowing for an easy commute around the city. The neighborhood itself is described as quiet yet central, providing a tranquil retreat while still being close to the action. On-site parking and a higher-floor option with city views add to the convenience and appeal. Overall, this location receives high marks for making Vancouver trips smooth and enjoyable, thanks to its blend of accessibility, surrounding facilities and vibrant local scene.
The breakfast experience at Holiday Inn Express Vancouver-Metrotown (Burnaby) receives a generally positive appraisal from guests. Many reviewers highlight the excellent, varied and delicious breakfast options, featuring a good variety of continental items such as eggs, sausage, bacon, cereal and toast. Guests appreciate the convenience of the daily buffet-style breakfast and mention the addition of grab-and-go options as a nice touch. The breakfast staff are often described as friendly, efficient and welcoming, enhancing the overall experience.
However, some guests note that the breakfast offerings can become monotonous over an extended stay and suggest more variety. There are occasional mentions of the breakfast area being crowded with limited seating available at peak times. While most reviews praise the breakfast quality, a few guests were dissatisfied with certain cooked items or felt the selection was lacking.
Overall, the included breakfast is a significant plus for many visitors, providing a satisfying start to the day complemented by attentive service.
The rooms at Holiday Inn Express Vancouver-Metrotown (Burnaby) are noted for being clean, spacious and comfortable, making them a popular choice for travelers. Many guests appreciated the bright, modern and functional spaces. The beds were frequently mentioned as large and exceptionally comfortable, contributing to a pleasant stay. The facilities within the rooms were well-received with ample space for working and relaxation provided by comfortable chairs, tables and sofas.
Though some guests noted occasional noise from the street, the overall quiet atmosphere was praised by others. The room interiors are typical of what one would expect from a chain hotel, delivering on the promise of consistency and reliability. While a few visitors mentioned that parts of the room felt old-dated or lacked a view, the hotel staff's responsiveness, such as providing heaters when required, added to the positive experience.
The location of the hotel was another highlight with its proximity to buses and the SkyTrain, enabling easy access to stores and restaurants. Additionally, features like the free breakfast, outdoor pool, free parking and the convenient connection to a mall were appreciated by guests. In summary, the rooms at this hotel meet expectations for cleanliness, comfort and functionality, making it a solid choice for a stay in Burnaby.
The beds at the Holiday Inn Express Vancouver-Metrotown in Burnaby receive high praise for their comfort and quality. Many guests describe their beds as super comfortable or extremely comfortable with some even calling them excellent. The king beds, in particular, stand out as exceptionally comfortable with pillows that add to the comfort. Guests often mention the comfort of the comforters as well. A few reviews note that although some beds might sag slightly or feel too high, most guests still report sleeping excellently. Overall, the beds are consistently highlighted as a strong positive aspect of the stay.
Holiday Inn Express Vancouver-Metrotown (Burnaby) consistently garners praise for its exceptional cleanliness. Guests frequently highlight the immaculate condition of the rooms and common areas, mentioning that the hotel is very clean and everything is neat and secure. The rooms are not only spotless but also spacious, comfortable and well-maintained. Beds are noted to be extremely comfortable, further enhancing the stay.
The breakfast area, though sometimes commented on for its size, is exceptionally clean with attentive staff who are helpful, particularly during breakfast time. Cleanliness extends to the hotel’s facilities, including the modern and well-equipped kitchen area.
Despite a few isolated incidents, such as a dirty bathroom or a swimming pool that didn’t seem very clean, the overall feedback points to a high standard of hygiene throughout the property. Additionally, guests appreciate the new and inviting appearance of the hotel, contributing to a comfortable and pleasant experience. The positive reviews underscore the effectiveness of the cleaning staff in maintaining these high standards, making it a desirable place to stay.
The staff at Holiday Inn Express Vancouver-Metrotown (Burnaby) receive consistent praise for their exceptional service and friendliness. Guests highlight the kindness and helpfulness of the entire team, from the front desk to the breakfast servers, dining room and housekeeping staff. Specific employees are recognized for their exceptional assistance, indicating a strong commitment to hospitality. Visitors appreciate the warm, welcoming environment, noting that the staff are efficient, professional and courteous in addressing any inquiries or issues. Frequent travelers mention that the staff remember returning guests, adding a personal touch to their stay. Overall, the service provided by the hotel staff enhances the experience, making the location even more appealing for visitors.
The Holiday Inn Express Vancouver-Metrotown (Burnaby) features a pool that has received mixed feedback from guests. The pool has been described as nice, enjoyable and a great addition to the hotel experience. Some guests found it amazing and appreciated having the swimming pool available. On the other hand, a few reviews mentioned that the pool needs some updates and could use an upgrade, although it remains functional. There were also concerns about the pool being located outside and lacking proper maintenance. Additionally, the pool area does not have a designated changing space, which could inconvenience some visitors. Nonetheless, the presence of the pool is generally considered a positive aspect of the hotel.
The Holiday Inn Express Vancouver-Metrotown (Burnaby) offers the convenience of free parking for its guests. The parking options include both on-site parking and extensive underground parking shared with a nearby mall. Guests appreciate the easy and secure access to the underground garage, which adds to the convenience. The availability of free parking not only saves money but also time, making the location even more attractive for travelers. Although a few guests mentioned a need for better directions to the parking lot and noted concerns about security in certain areas, overall, the parking experience is highlighted positively and is considered a significant benefit of staying at the hotel.
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Location
Guests appreciate the seamless connection to public transportation, allowing for an easy commute around the city. The neighborhood itself is described as quiet yet central, providing a tranquil retreat while still being close to the action. On-site parking and a higher-floor option with city views add to the convenience and appeal. Overall, this location receives high marks for making Vancouver trips smooth and enjoyable, thanks to its blend of accessibility, surrounding facilities and vibrant local scene.
Breakfast
However, some guests note that the breakfast offerings can become monotonous over an extended stay and suggest more variety. There are occasional mentions of the breakfast area being crowded with limited seating available at peak times. While most reviews praise the breakfast quality, a few guests were dissatisfied with certain cooked items or felt the selection was lacking.
Overall, the included breakfast is a significant plus for many visitors, providing a satisfying start to the day complemented by attentive service.
Rooms
Though some guests noted occasional noise from the street, the overall quiet atmosphere was praised by others. The room interiors are typical of what one would expect from a chain hotel, delivering on the promise of consistency and reliability. While a few visitors mentioned that parts of the room felt old-dated or lacked a view, the hotel staff's responsiveness, such as providing heaters when required, added to the positive experience.
The location of the hotel was another highlight with its proximity to buses and the SkyTrain, enabling easy access to stores and restaurants. Additionally, features like the free breakfast, outdoor pool, free parking and the convenient connection to a mall were appreciated by guests. In summary, the rooms at this hotel meet expectations for cleanliness, comfort and functionality, making it a solid choice for a stay in Burnaby.
Beds
Cleanliness
The breakfast area, though sometimes commented on for its size, is exceptionally clean with attentive staff who are helpful, particularly during breakfast time. Cleanliness extends to the hotel’s facilities, including the modern and well-equipped kitchen area.
Despite a few isolated incidents, such as a dirty bathroom or a swimming pool that didn’t seem very clean, the overall feedback points to a high standard of hygiene throughout the property. Additionally, guests appreciate the new and inviting appearance of the hotel, contributing to a comfortable and pleasant experience. The positive reviews underscore the effectiveness of the cleaning staff in maintaining these high standards, making it a desirable place to stay.
Staff
Pool
Parking
Yes, Holiday Inn Express Vancouver-Metrotown (Burnaby) has pool(s) that belong to one or more of the following categories: Heated Pool, Rooftop Pool, Outdoor Pool.
No, a spa isn't available at Holiday Inn Express Vancouver-Metrotown (Burnaby).
No, Holiday Inn Express Vancouver-Metrotown (Burnaby) doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express Vancouver-Metrotown (Burnaby).
Yes, Holiday Inn Express Vancouver-Metrotown (Burnaby) has a gym.
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