The DoubleTree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove garners positive reviews across multiple categories, establishing itself as an appealing choice for various types of travelers. Its location is highly praised for its convenience and accessibility, situated near major highways and the Metra train station, which is complemented by a shuttle service. This provides guests easy access to attractions both locally and in Chicago, with numerous dining and shopping options nearby. Free parking and on-site amenities such as Starbucks further enhance its appeal, making it a comfortable and convenient base for visitors.
Breakfast offerings, while subject to additional charges, receive commendation for their quality, particularly the made-to-order omelette station and pancakes, served in a spacious and comfortable dining area. Guests find the cleanliness of the hotel to be exceptional, with immaculate rooms and lobby areas enhancing the welcoming atmosphere. The suite-style rooms offer ample space and amenities such as mini-fridges and microwaves, suitable for extended stays and family visits. The bedding contributes to a restful experience, often highlighted for its comfort and quality.
The staff at the DoubleTree Suites receives frequent praise for their friendliness and attentiveness, contributing significantly to guest satisfaction. Their hospitality, combined with thoughtful touches like cookies and Starbucks coffee, is often mentioned as memorable. The pool area adds an extra layer of relaxation, with well-maintained facilities and extended hours accommodating various guest schedules. Families find the hotel particularly welcoming, enjoying spacious suites and family-friendly activities like swimming lessons.
Business travelers appreciate the strategic location near corporate offices and the hotel's responsiveness to professional needs, including shuttle services and seminar facilities. Overall, with its clean environment, comfortable rooms, and exceptional staff, the DoubleTree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove consistently meets the expectations of guests, making it a favored choice for families, individuals, and business travelers alike.
The Buckingham Hotel in Chicago is a prime location for exploring the city with easy access to transit stations and popular attractions. The hotel is situated on the top floor of the Financial Building, offering breathtaking views of the city and Lake Michigan. Guests have praised the cleanliness, spaciousness and comfort of the rooms with many highlighting the beautiful views. The staff is accommodating and friendly, making guests feel welcome upon arrival. While the breakfast received mixed reviews, it is still considered a great bonus considering the price paid. The hotel boasts a well-appointed gym and beautiful pool, although limited access and early closing times have been reported. The parking situation can be challenging, but manageable. Overall, The Buckingham Hotel offers a great choice for those looking for a short stay in the city with excellent location and stunning views.
The Hilton Chicago receives acclaim primarily for its excellent location, historic charm and views of Lake Michigan, positioning it as an ideal base for exploring downtown Chicago. Guests appreciate the hotel's proximity to major attractions such as the Art Institute, Soldier Field and various dining and entertainment options, all within walking distance. Its scenic surroundings, coupled with the quiet end of Michigan Avenue, offer a tranquil retreat while remaining near city action.
Breakfast at Hilton Chicago garners mixed reviews; many find the selection and made-to-order options delicious and varied, while others criticize the high costs and occasional unavailability. Despite these issues, guests who had breakfast included in their stay appreciated the offering.
Dining experiences generally receive positive feedback with the quality of food and service at the main restaurant being particularly praised. However, the limited and expensive dining options, especially in the Herb'N Kitchen, are points of concern.
The hotel's rooms are consistently described as spacious, clean and comfortable with excellent views of Lake Michigan. Guests also commend the cleanliness and comfortable sleeping arrangements, although some note maintenance issues and inconsistent housekeeping.
The staff at Hilton Chicago are frequently praised for their friendliness and professionalism, particularly the bell and cleaning staff. However, isolated instances of rudeness and lack of concierge services slightly blemish the overall positive guest experience.
Wi-Fi and gym services present some challenges with guests noting additional fees for room internet and gym access. Despite this, the gym and pool facilities are well-received, especially by families.
Parking is a common complaint due to high fees and occasional unavailability, even though the attached garage's convenience is acknowledged.
Families find the Hilton Chicago accommodating, offering spacious rooms and kid-friendly amenities that enhance their stay. Despite a few food option concerns and minor issues, the overall experience remains positive due to the location and family-oriented features.
In summary, the Hilton Chicago shines with its prime location, historical elegance and friendly service, making it a favored choice for travelers, despite some operational inconsistencies and extra costs.