Red Lion Inn & Suites Butte
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Summary of reviewsRed Lion Inn & Suites Butte offers a convenient location for travelers, situated right off the interstate with easy access and ample parking. Dog owners will appreciate the spacious areas for walking pets. The quiet surroundings make it a practical rest stop, despite some critiques about the nearby areas.
The hotel provides a complimentary breakfast, featuring popular items like waffles and bagels. Guests appreciate the taste but note a need for greater variety, particularly in protein options. Issues with restocking and cleanliness in the breakfast area have been pointed out, although the meal remains a valued inclusion for starting the day.
Rooms at the hotel receive mixed reviews. Many guests commend the cleanliness and comfortable beds, alongside the modern touch in some recently remodeled rooms. The dog-friendly policy is a definite plus for those traveling with pets. However, some rooms lack refrigerators and microwaves, and issues such as maintenance problems and the smell of cigarette smoke have been reported. Despite these concerns, the staff is frequently praised for their helpfulness and efforts to resolve issues, showcasing a dedication to guest satisfaction.
Cleanliness is another area where experiences vary. While guest rooms are often found clean with commendable bathroom conditions, communal areas suffer from unpleasant odors and stained carpets. These concerns affect the overall atmosphere, detracting from the generally positive feedback on room cleanliness.
Staff interactions tend to be positive, with many guests highlighting the friendliness and helpfulness of the team, particularly at the front desk. Nonetheless, there are mentions of inconsistency, with some staff members lacking customer service skills, indicating a need for more uniform training.
Lastly, the beds receive mixed feedback. Although some guests find them satisfactory, others report discomfort due to issues like squeakiness, worn-out springs, and structural weaknesses. The bed conditions, combined with cleanliness concerns, remain a common source of dissatisfaction.
Overall, Red Lion Inn & Suites Butte offers several appealing aspects, such as its prime location and supportive staff, but faces challenges in maintaining consistent cleanliness and bed comfort.
Categories
The hotel provides a complimentary breakfast, featuring popular items like waffles and bagels. Guests appreciate the taste but note a need for greater variety, particularly in protein options. Issues with restocking and cleanliness in the breakfast area have been pointed out, although the meal remains a valued inclusion for starting the day.
Rooms at the hotel receive mixed reviews. Many guests commend the cleanliness and comfortable beds, alongside the modern touch in some recently remodeled rooms. The dog-friendly policy is a definite plus for those traveling with pets. However, some rooms lack refrigerators and microwaves, and issues such as maintenance problems and the smell of cigarette smoke have been reported. Despite these concerns, the staff is frequently praised for their helpfulness and efforts to resolve issues, showcasing a dedication to guest satisfaction.
Cleanliness is another area where experiences vary. While guest rooms are often found clean with commendable bathroom conditions, communal areas suffer from unpleasant odors and stained carpets. These concerns affect the overall atmosphere, detracting from the generally positive feedback on room cleanliness.
Staff interactions tend to be positive, with many guests highlighting the friendliness and helpfulness of the team, particularly at the front desk. Nonetheless, there are mentions of inconsistency, with some staff members lacking customer service skills, indicating a need for more uniform training.
Lastly, the beds receive mixed feedback. Although some guests find them satisfactory, others report discomfort due to issues like squeakiness, worn-out springs, and structural weaknesses. The bed conditions, combined with cleanliness concerns, remain a common source of dissatisfaction.
Overall, Red Lion Inn & Suites Butte offers several appealing aspects, such as its prime location and supportive staff, but faces challenges in maintaining consistent cleanliness and bed comfort.
Hotel with Parking
Features parking facilities for guests. Hotels generally offer more consistent and managed parking options.
Accessible Hotel
Red Lion Inn & Suites Butte offers a room with one queen bed and disabled-friendly features.
Hotel near Golf Courses
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Guest Reviews
Located conveniently just off the interstate, Red Lion Inn & Suites Butte boasts a prime position for travelers seeking ease of access and nearby amenities. Its proximity to the highway makes it an ideal rest stop on long journeys, offering straightforward entry from multiple directions. Guests appreciate the location for its ample parking and seamless loading and unloading capabilities. Dog owners will find the expansive areas around the hotel perfect for walking their pets. The location provides essential accessibility without immersing visitors into the busier parts of Butte, with nearby options like a truck stop and McDonald's. While some may note issues with the surroundings, the hotel remains a practical choice for a quiet and uncomplicated stay.
Red Lion Inn & Suites Butte offers complimentary breakfast to guests, which generally aligns with expectations for a convenient morning meal. There have been positive mentions of the breakfast being tasty, with options like waffles and bagels included. However, feedback from guests indicates room for improvement, particularly in enhancing variety by adding proteins to the menu. The breakfast area has been noted for not consistently being restocked, with items like milk and bread sometimes running out early. Attention to cleanliness and monitoring of supplies could be improved, as there have been issues with sticky floors and food items not being refreshed during breakfast hours. Despite these challenges, breakfast remains a featured inclusion in the stay, providing guests with a fundamental meal to start their day.
The Red Lion Inn & Suites Butte offers a mixed experience when it comes to the quality of its rooms. On the positive side, many guests appreciated the overall cleanliness of the rooms, highlighting their spotlessness, especially in the bathrooms. A number of reviews mentioned comfortable beds and friendly, helpful staff, which contributed positively to their stay. Some rooms appeared to have been recently remodeled, adding a modern touch to the accommodations. The dog-friendly policy of the hotel was also a plus for guests traveling with pets.
However, there were several criticisms that potential visitors might want to consider. The absence of refrigerators and microwaves in some rooms was noted, and a few guests encountered maintenance issues such as leaks from the ceiling during rain. The presence of cigarette smoke smells was a recurring issue, detracting from the overall experience. Inconsistencies in bed comfort and room upkeep were mentioned, with some rooms being described as small and basic. While guests were sometimes reassured that new beds had been ordered, the current state did cause discomfort for some. Despite these concerns, the hotel staff were often cited for their willingness to address issues, indicating a level of dedication to guest satisfaction.
The bedding at Red Lion Inn & Suites Butte receives mixed reviews from guests. On the positive side, some guests found the beds and bedding to be good. However, there are several consistent concerns. Many guests describe the beds as uncomfortable, citing issues like noise, squeakiness, and discomfort from worn-out springs. Structural problems with some beds, such as collapsing to the floor, are also mentioned. Additionally, there seems to be feedback about room cleanliness, with some guests encountering outdated and less-than-clean conditions. Overall, while there are some positive remarks, there is a notable presence of dissatisfaction regarding the state and comfort of the beds and rooms.
Red Lion Inn & Suites Butte has earned praise for some aspects of cleanliness, particularly in individual guest rooms with several reviews noting clean sheets and simple room arrangements. A notable highlight includes a satisfactory bathroom condition in specific instances, with some guests appreciating an amazing bathtub. However, the overall cleanliness of the hotel seems to be inconsistent.
Guests widely reported issues in communal areas, with recurring complaints about unpleasant odors like cigarette smoke, pet urine, and other strong smells permeating the building, including hallways and specific floors. The condition of the carpets is a significant concern, reported as being dirty or stained, contributing to the hotel's less than favorable aroma. Some areas appeared not to have been vacuumed frequently, further contributing to the unkempt environment.
The dissatisfaction extended into some guest rooms, where dirt and sticky floors detracted from the experience, and amenities such as towels and ice buckets were found lacking. Furthermore, interruptions to cleaning and preparation processes were noted, with cleanliness not meeting expected standards, and various complaints about a general air of untidiness throughout the hotel. Overall, while there are positive remarks about certain clean aspects of the rooms, the widespread noted issues with cleanliness and odor could overshadow these for many potential visitors.
At the Red Lion Inn & Suites Butte, experiences with the staff appear to be mixed, with many guests noting positive interactions while others encountered challenges. A significant number of reviews highlight the friendliness and helpfulness of the staff, describing them as engaging and amazing. The front desk team, in particular, often receives praise for their courteous and kind demeanor, with certain individuals leaving a lasting impression. Despite these positive comments, some guests reported struggles, citing issues such as unavailability at the front desk, incompetence, and occasional rudeness. Inconsistencies seem to arise, as a portion of the staff, including management, has been described as lacking customer service skills. Overall, while there are commendable moments, there's a clear need for more consistent training to ensure a uniformly positive guest experience.
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Location
Breakfast
Rooms
However, there were several criticisms that potential visitors might want to consider. The absence of refrigerators and microwaves in some rooms was noted, and a few guests encountered maintenance issues such as leaks from the ceiling during rain. The presence of cigarette smoke smells was a recurring issue, detracting from the overall experience. Inconsistencies in bed comfort and room upkeep were mentioned, with some rooms being described as small and basic. While guests were sometimes reassured that new beds had been ordered, the current state did cause discomfort for some. Despite these concerns, the hotel staff were often cited for their willingness to address issues, indicating a level of dedication to guest satisfaction.
Beds
Cleanliness
Guests widely reported issues in communal areas, with recurring complaints about unpleasant odors like cigarette smoke, pet urine, and other strong smells permeating the building, including hallways and specific floors. The condition of the carpets is a significant concern, reported as being dirty or stained, contributing to the hotel's less than favorable aroma. Some areas appeared not to have been vacuumed frequently, further contributing to the unkempt environment.
The dissatisfaction extended into some guest rooms, where dirt and sticky floors detracted from the experience, and amenities such as towels and ice buckets were found lacking. Furthermore, interruptions to cleaning and preparation processes were noted, with cleanliness not meeting expected standards, and various complaints about a general air of untidiness throughout the hotel. Overall, while there are positive remarks about certain clean aspects of the rooms, the widespread noted issues with cleanliness and odor could overshadow these for many potential visitors.
Staff
No, Red Lion Inn & Suites Butte doesn't have any pool.
No, a spa isn't available at Red Lion Inn & Suites Butte.
Yes, Red Lion Inn & Suites Butte welcomes dogs.
Yes, parking facilities are available at Red Lion Inn & Suites Butte.
No, Red Lion Inn & Suites Butte doesn't have a gym.
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