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Summary of reviewsDe' Garden Hotel, Butterworth, receives notable praise for its strategic location, balancing convenience with a peaceful environment. Its proximity to main city areas, ample parking and diverse dining options make it an appealing choice for both business and leisure travelers. The breakfast offerings, although simple and somewhat lacking in variety, receive appreciation for taste, particularly the local cuisine. Despite some reservations regarding cost and variety, the breakfast service is generally deemed satisfactory.
The hotel rooms are highlighted for their cleanliness, spaciousness and comfort. Guests appreciate the well-equipped rooms with ample plug points and essential appliances, including microwaves in some rooms. The quiet environment facilitates relaxation and work, making it an excellent value for money considering the reasonable rates and ample parking.
Cleanliness stands out as a key virtue at De' Garden Hotel with reviewers frequently commenting on the immaculate state of the rooms and the overall pleasant environment. Good housekeeping, clean towels and adherence to pandemic safety measures earn the hotel high marks. Although some find the bathrooms slightly cramped and showers needing improvement, these issues do not significantly detract from the overall positive assessment.
The hotel staff are consistently lauded for their friendliness, professionalism and willingness to assist, particularly the front office team. Despite a few isolated incidents involving billing disagreements and a less courteous staff member, the general sentiment towards the staff remains overwhelmingly positive. Their exceptional service significantly enhances the guest experience.
Parking facilities at De' Garden Hotel are highly rated with guests appreciating the spacious and secure parking areas. The presence of attentive security guards and the availability of private and free parking add to the stress-free experience for those traveling by car.
Overall, De' Garden Hotel, Butterworth, is characterized by its convenient location, clean and comfortable rooms, commendable staff and excellent parking facilities, making it a reliable choice for travelers. Show more
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Categories
Hotel with Parking
De' Garden Hotel is listed as one of the best hotels with parking in Butterworth. It is also well-reviewed, ensuring a comfortable stay.
3-Star Hotel
De' Garden Hotel features a fitness center and a restaurant, providing guests with opportunities for recreation and dining. The hotel offers free Wi-Fi and parking. It is also conveniently located near convenience stores and food places.
Business Hotel
Hotel with Gym
Room Types
Superior RoomAir-conditioned room features a laptop safe and flat-screen satellite TV. Also includes an en suite bathroom, fridge and electric kettle.
King StudioA spacious studio featuring a private balcony and a seating area.
Executive Double RoomThis room features a private garage, an attached bathroom.
Superior King RoomThis air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit has 1 bed.
Guest Reviews
7.6
Good
Location
De' Garden Hotel in Butterworth boasts a favorable location that has received positive feedback from its guests. With convenient access to main city areas and easy navigation even without a personal vehicle, the hotel stands out as a practical choice for business and leisure travelers alike. Multiple reviews highlight the availability of ample parking space, which adds to its convenience. Its proximity to numerous Muslim dining options makes it a suitable option for diverse culinary preferences. Despite being slightly hidden and situated a bit far from commercial areas, the hotel offers a quiet environment, contributing to a peaceful stay. The locality, combined with friendly staff and clean rooms, ensures a comfortable and efficient stay for those visiting Butterworth.
Breakfast
Despite some mixed opinions, several guests found the breakfast at De' Garden Hotel, Butterworth to be delicious and acceptable for the price paid. While choices were limited and not buffet-style, the local cuisine offerings such as noodles, rice and curried chicken, along with toast and fresh cooked eggs, were appreciated. The breakfast service was also praised for being friendly and providing a decent start to the day. However, some guests felt that the breakfast was too simple and lacked variety, particularly in cakes and pastries. Though a few found the cost of RM38 per person to be expensive for what was provided, others considered the overall breakfast experience modest but satisfactory, especially when factoring in the hotel’s clean and affordable environment.
Rooms
De' Garden Hotel in Butterworth offers rooms that are consistently praised for their cleanliness and comfort. Guests frequently highlight the spaciousness and brightness of the accommodations, which come well-equipped with numerous plug points and essential electrical appliances. The rooms also feature comfortable beds and ample working tables, making them suitable for both relaxation and work purposes. The environment is generally quiet, providing a peaceful stay and the presence of a microwave in some rooms adds to the convenience. Overall, the hotel offers excellent value for money with reasonable room rates and ample parking space.
Cleanliness
De' Garden Hotel in Butterworth is frequently praised for its cleanliness and overall comfort. Many guests note that the rooms are exceptionally clean and provide all necessary amenities for a pleasant stay. The hotel is described as clean, comfortable and situated in a convenient location, making it a suitable choice for travelers. Good housekeeping practices and friendly staff contribute to the positive experience. Despite a few comments regarding the size of the bathrooms and the condition of the shower heads, guests generally find the bathrooms acceptable for short stays. Towels receive specific praise for their cleanliness and pleasant scent. The hotel has successfully maintained a clean environment, even amidst the challenges posed by the pandemic, meeting guests' expectations for cleanliness and comfort.
Staff
Visitors to 'De' Garden Hotel in Butterworth consistently praise the staff for their exceptional service and hospitality. Descriptors such as friendly, welcoming and helpful are frequently used to characterize the demeanor of the hotel’s employees. The front office staff, in particular, receives commendation for being very good and polite. Many guests highlight the staff's willingness to go the extra mile, including helping with onward travel arrangements like ordering taxis.
On the whole, the staff at 'De' Garden Hotel display superb hospitality skills, proving to be well trained and accommodating. However, there are occasional discrepancies; one reviewer mentions an issue with being charged the full amount despite lower confirmation prices on the app and another recounts an experience with an arrogant staff member during checkout. Despite these isolated incidents, the predominant impression is one of excellent service and well-mannered personnel, contributing to a positive and welcoming atmosphere.
Parking
Situated in Butterworth, De' Garden Hotel offers a highly satisfactory parking experience for guests. The hotel boasts ample and spacious parking areas that provide plenty of room for vehicles. Guests commend the easy access to the car park and appreciate the additional convenience of private and free parking options. The parking lot is fenced, ensuring security, further enhanced by the presence of vigilant security guards. This attention to parking provision significantly contributes to a stress-free stay for those traveling by car.
No, De' Garden Hotel, Butterworth doesn't have any pool.
No, a spa isn't available at De' Garden Hotel, Butterworth.
No, De' Garden Hotel, Butterworth doesn't allow dogs.
Yes, parking facilities are available at De' Garden Hotel, Butterworth.