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Summary of reviewsCevahir Hotel Istanbul Asia in the peaceful Maltepe district offers a blend of tranquility and convenience. Situated by the sea, guests enjoy stunning views of the Marmara Sea and the Princes' Islands and it's a prime location for peaceful morning walks along the waterfront promenade. Its proximity to Sabiha Gökçen Airport and public transportation makes it ideal for travelers, despite its distance from Istanbul's main tourist attractions. The surrounding area boasts parks, dining options, shopping malls and local markets, contributing to a tranquil yet connected stay.
Guests frequently commend the breakfast at Cevahir Hotel Istanbul Asia, often describing it as delicious, rich and plentiful. The buffet includes a diverse range of high-quality products, particularly noteworthy is the omelet station. While some find the breakfast pricey or lacking in variety, most guests express high satisfaction with the morning offerings. Similarly, the dinner experience is widely praised for delicious and high-quality food, particularly the Italian cuisine and room service offerings, although a few guests call attention to limited menu diversity and higher prices.
The hotel rooms are spacious, well-equipped and frequently appreciated for their cleanliness and stunning sea views. While many commend the comfort and amenities, several reviews highlight maintenance issues such as worn-out furniture, malfunctioning fixtures and occasional unpleasant odors. Yet, daily cleaning and helpful housekeeping are often positively acknowledged, reflecting a generally satisfactory experience with room standards, albeit with room for improvement.
Cleanliness is a standout feature with guests appreciating the hotel's high hygiene standards. From rooms to shared spaces like the reception and spa, the property is well-maintained and fresh, suggesting a commitment to a clean and inviting environment. The housekeeping staff receives specific praise for their friendliness and diligence in ensuring a tidy stay.
The staff at the hotel earn mixed reviews; many describe them as friendly, helpful and professional across various services, including the front desk and spa. However, there are occasional reports of unprofessional behavior, inefficiency and isolated incidents of rude conduct. Despite these, the overall sentiment remains positive with substantial recognition for their efforts in guest satisfaction.
The wifi service receives mixed feedback with some guests praising its stability and speed, while others report issues with slow and unstable connections. This suggests variability in the internet experience among guests.
The spa facilities are impressive, featuring a clean and well-maintained sauna, hammam and swimming pool, all contributing to a relaxing experience. Guests enjoy the massages and overall wellness offerings, though some mention occasional service issues and maintenance concerns. Nonetheless, the spa is generally considered a high point of the hotel.
The gym is well-regarded for its modern equipment, spaciousness and cleanliness, making it a favored amenity among fitness enthusiasts. Guests appreciate the accommodating staff and extended hours, although some equipment could benefit from updates.
Swimming pool facilities are also well-received, particularly the indoor heated pool. Guests find the pools clean and relaxing, although the outdoor pool's seasonal closure and occasional non-functionality are noted. Despite this, the pool areas remain popular, especially among families.
Parking at the hotel is highly praised for its convenience and security, including ample and free underground parking options.
Overall, Cevahir Hotel Istanbul Asia provides a tranquil, scenic stay with excellent amenities and generally positive guest experiences, especially notable for cleanliness, quality food and friendly service. Some areas, particularly room maintenance and internet reliability, show room for improvement.
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