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Summary of reviewsHotel Castilla in Cáceres receives predominantly positive reviews across several key categories. Its unbeatable location in the heart of the city, just a minute's walk from Plaza Mayor, is a standout feature, offering convenience for visitors keen to explore the historic town while providing a quiet and peaceful environment despite its central position. The hotel's cleanliness and comfort are frequently praised with guests appreciating the immaculate state of both rooms and common areas.
The staff at Hotel Castilla consistently receive high marks for their friendly and attentive service. Many reviewers note the family-like atmosphere, often highlighting the kindness and helpfulness of the owners, making guests feel welcomed and well-cared for.
The rooms, although sometimes noted as small, are generally appreciated for their cleanliness, comfort and functional furnishings. Recent renovations and the addition of air conditioning have been well-received, contributing to a generally pleasant stay. Comfortable beds are often mentioned, although there are occasional complaints about the firmness of some mattresses and the quality of pillows.
Breakfast at the hotel receives mixed reviews. While many guests find the breakfast adequate and appreciate that it is included in the stay, some feel it could benefit from more variety. However, the simplicity of the offerings suits many and the breakfast service's timing flexibility has been positively noted.
Overall, Hotel Castilla combines an excellent location, attentive staff, cleanliness and comfort, making it a compelling choice for visitors to Cáceres. Its value for money and welcoming environment ensure a pleasant stay, although some areas like breakfast variety and bed comfort could see minor improvements. Show more
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Categories
Hotel near Nightlife Spots
Located on Rios Verdes, this hotel offers a central location with convenient access to the city's bars and restaurants. Guests can easily explore the nearby nightlife options.
Hotel with Free Wi-Fi
This hotel offers free Wi-Fi, enabling guests to stay connected. High-speed internet access is available throughout the premises.
Cheap Hotel
Listed as a popular and affordable hotel in the 2 stars and under category, situated very near the city center and offering free Wi-Fi.
Hotel for Adults Only
Small Hotel
Room Types
Double or Twin RoomThis simple, air-conditioned room includes a TV, telephone, WiFi and a private bathroom with free toiletries.
Single RoomThis simple, air-conditioned room includes a TV, telephone, WiFi and a private bathroom with free toiletries.
About Hotel Castilla
License: H-CC-18
Guest Reviews
8.2
Very Good
Location
Located in the heart of Cáceres, Hotel Castilla impresses with its exceptional proximity to the city's main attractions. The hotel boasts a superb location just a minute's walk from the iconic Plaza Mayor, making it perfect for visitors keen to explore the historic city. Guests frequently appreciate how optimal and central the location is, describing it as ideal for strolling around and soaking up the sights of the medieval town. The convenience of being close to everything while still enjoying peaceful surroundings due to its position just one street back from the main square adds to its charm.
Besides its unbeatable location, the hotel is noted for its cleanliness, comfort and friendly, family-like treatment by the staff. This combination of prime location and excellent service offers a compelling value for money, making it an ideal choice for a weekend getaway or an extended stay. Although some guests suggest skipping breakfast, the overall feedback highlights that Hotel Castilla's location and the attentive, personal treatment provided by the staff make it a standout choice for anyone visiting Cáceres.
Breakfast
At Hotel Castilla, the breakfast experience garners a mixed array of feedback but leans predominantly towards the positive. Guests frequently note that breakfast is included in the stay, which many find advantageous given the hotel's category and price point. Descriptions of the breakfast often highlight it as good, decent or very good with a few even calling it exceptional or excellent.
The breakfast is praised for its basic but adequate spread, offering items like cereals, toast, ham pâté, tomato, York ham, juice, tea, coffee with milk and muffins. It's described as buffet-style, providing a variety of items and is considered homemade and rich by some.
However, there are consistent remarks regarding its limited variety. While the simplicity suits many guests, others feel that the breakfast options are too basic and could be improved with additional choices. A few reviews emphasize dissatisfaction, labeling the offering as poor, weak or even pathetic, highlighting a need for more robust and diverse selections.
Service-wise, the breakfast timing is from early morning until 9:30 AM on weekdays and 10 AM on weekends, though some guests appreciated the flexibility when they were allowed to eat past the scheduled end time. Despite occasional criticism, many guests find the included breakfast fitting for the hotel's price and category, making it a convenient and valued part of their stay.
Rooms
Hotel Castilla offers a mix of room types that cater to different expectations. Guests frequently praise the cleanliness and comfort of the rooms, which are often described as lovely, very clean and functionally furnished. The recent renovations have added a fresh touch to the accommodations with air conditioning being a notable upgrade.
Many rooms are commended for their spaciousness and quiet atmosphere, making them ideal for a relaxing stay. The simple, no-frills decor meets the needs of travelers looking for functionality over luxury. Comfortable beds and adequate amenities contribute to a generally pleasant experience for most guests.
However, some guests have noted that the rooms can be on the smaller side and there are occasional issues with outdated bathrooms and limited amenities. While some rooms offer ample space, others might feel cramped, though they stay true to their representation in photos. The quality-price ratio is well-regarded, suggesting good value for the cost.
Overall, Hotel Castilla’s rooms are clean, comfortable and well-maintained, making it a dependable choice for travelers.
Beds
Guests at Hotel Castilla have shared mixed feedback regarding the beds with a predominant trend towards positive remarks. Many reviewers found the beds to be very comfortable, emphasizing that they provided a good night's sleep. Descriptions such as comfortable beds, very comfortable beds and the comfort of the bed appear frequently, highlighting a general satisfaction.
However, there are notable mentions of discomfort, particularly regarding the firmness of some mattresses which were described as hard or even too hard. A few guests specifically pointed out issues with the pillows, citing poor quality. Opinions on the mattress varied with some guests mentioning they were a bit hard or even terrible, indicating that bed comfort might slightly vary from room to room.
Overall, while most guests experienced restful and pleasant sleep due to the comfort of the beds, a segment of visitors did encounter issues with mattress firmness and pillow quality.
Cleanliness
Hotel Castilla has garnered positive feedback for its impressive cleanliness standards. Guests have consistently highlighted the cleanliness of both the rooms and common areas, noting immaculate and well-maintained facilities. The functional yet comfortable furnishings have also been praised for contributing to an overall clean and welcoming environment. Many reviewers appreciated the attention to detail with everything from bathrooms to bedrooms being spotless upon arrival.
The staff have been described as pleasant and helpful, adding to the overall positive experience. For the most part, cleanliness has been impeccable, enhancing the guest experience significantly. However, one review did note that there was room for improvement in the frequency of changing towels and sheets.
Despite this minor critique, Hotel Castilla excels in providing tidy and sanitary accommodations, which, combined with its good location, offers great value for money.
Staff
Reviewers of 'Hotel Castilla' frequently highlight the impressively friendly and attentive staff, contributing to a family-run atmosphere. Guests consistently mention the kindness and helpfulness of the staff with many noting the particularly attentive and caring nature of the owners. The service provided is often described as excellent and impressive with numerous mentions of exceptional treatment received during their stay. The hotel's family-driven approach is corroborated by references to the warmth and cordiality of the hosts, identified as a mother and son duo by some reviewers. Overall, the consistent emphasis on the friendliness and attentiveness of both the staff and owners underscores a welcoming and accommodating environment at 'Hotel Castilla'.
No, Hotel Castilla doesn't have any pool.
No, a spa isn't available at Hotel Castilla.
No, Hotel Castilla doesn't allow dogs.
No, parking facilities aren't available at Hotel Castilla.