The Priory Hotel, nested in the historic town of Caerleon, enjoys high praise for its exceptional location, which provides easy access to Roman sites and local amenities. Guests are charmed by its beautiful grounds, lovely gardens and the hotel's well-preserved décor.
The dining experience, particularly dinner, is a highlight for many visitors. Guests rave about the high-quality, delicious food and excellent service, often comparing it to Michelin-starred dining. While breakfast receives mixed reviews, many enjoy the fresh, cooked-to-order meals and the generous portions, despite some desiring more traditional offerings.
Accommodations at The Priory Hotel are highly regarded for their comfort and cleanliness. Rooms are described as spacious, tastefully decorated and equipped with modern amenities like Bluetooth radio/speaker sets and high-quality bedding. The hotel’s dedication to cleanliness extends throughout the property with public areas and gardens maintained to high standards.
The staff at The Priory Hotel are frequently lauded for their friendliness, helpfulness and warm hospitality. Guests feel well-cared-for with many mentioning individual staff members who went above and beyond to enhance their stay.
The hotel’s parking facilities also receive positive feedback, appreciated for their ample space, convenience and security. Despite some minor noise issues, the parking experience is generally stress-free and adds to the overall convenience of staying at the hotel.
While the WiFi service and bedding experience receive mixed reviews with some guests pointing out intermittent reception and hard or small beds, the overall guest experience remains positive. The hotel's commitment to providing a welcoming and relaxing environment shines through, despite a few areas needing improvement.
As a three-star establishment, The Priory Hotel exceeds expectations with its historical charm, stylish décor and superior service that rivals higher-rated accommodations. Overall, The Priory Hotel impresses with its superb location, delicious dining, comfortable and clean rooms and attentive staff, making it a memorable and desirable destination for travelers.
The Manor House at Celtic Manor is a great choice for a family break or business stay with fantastic spa facilities, a beautiful golf court and swimming pool available to guests. The hotel's buffet style breakfast options offer a varied and tasty selection with loads of choice, although some guests experienced issues with breakfast freshness. The dinner options at The Manor House were generally enjoyed by guests with some finding The Pad restaurant to be delicious and friendly, while others had negative experiences at the golf club restaurant due to rude staff and freezing temperatures. Guests enjoy the convenience of The Manor House's location, ideal for visiting the ICC Wales or attending concerts; however, there is a lack of disabled access to the Manor House itself. The cleanliness of the hotel also had mixed reviews with some describing it as grand, modern and immaculately clean, while others felt the decor was tired and in need of updates. Guests had a mixed bag of comments regarding the rooms with cleanliness and size being common positive comments, but many finding them to be subpar and in need of renovation. Despite a few negative reviews regarding staff members and pricing, most guests expressed high levels of satisfaction with the level of service offered by the staff. Finally, The Manor House At Celtic Manor is a stunning location for a golfing break with great views and plenty of options for avid golfers.
The Holiday Inn Newport by IHG, is highly regarded for its excellent location, especially for guests attending events at the ICC Wales or exploring Newport. Its proximity to major road networks and the M4 ensures easy access, making it particularly convenient for travelers and event attendees. The hotel’s serene surroundings and ample parking facilities further enhance its accessibility and appeal.
Guests consistently praise the clean, comfortable rooms that offer modern amenities, including air conditioning, large TVs and walk-in showers. While some furnishings are in need of updating, the overall comfort and cleanliness of the rooms receive high marks. The common areas, recently refurbished, are stylish and welcoming, creating a pleasant atmosphere throughout.
The hotel's dining experiences, including both breakfast and dinner, are well-received. Breakfast is celebrated for its variety and quality with freshly cooked meals catering to various dietary needs in a clean, comfortable setting. Although there are minor critiques, the overall sentiment remains positive. Dinner offerings are similarly praised with guests enjoying the great value, friendly service and pleasant restaurant environment, despite occasional inconsistencies in certain dishes.
Holiday Inn Newport's exceptional staff consistently enhance the guest experience with their professionalism, friendliness and helpfulness. Numerous reviews highlight specific instances where staff members went above and beyond to accommodate guests’ needs, solidifying a positive impression.
The hotel also caters well to families, offering a family-friendly atmosphere, attentive service and value-adding policies like kids eating free. While some found the rooms a bit cramped for larger families, the general feedback underscores a welcoming and enjoyable stay for both adults and children.
The cleanliness of the hotel is often commended, from the spotless rooms to the well-maintained common areas. Despite occasional issues, such as dated furniture or specific cleaning lapses, the overall perception of cleanliness remains favorable.
The pool receives mixed reviews with some guests appreciating its quiet and relaxing environment, while others note that it could benefit from modernization and more consistent maintenance.
In summary, the Holiday Inn Newport provides a comfortable, convenient and welcoming environment, particularly for guests with specific agendas tied to the ICC Wales and the surrounding areas. The hotel offers good value for money, supported by its commendable service, dining options, cleanliness and family-friendly amenities.
The New Inn by Greene King Inns offers a well-regarded and convenient location, praised for its accessibility to major roadways and key destinations like the ICC, Celtic Manor and Cardiff. Its quiet, peaceful setting despite its motorway proximity is frequently highlighted, making it a restful retreat for both business and leisure travelers. Ample parking and pet-friendly big fields further enhance the guest experience.
Breakfast at the New Inn receives mixed reviews. When well-executed, it is hearty, delicious and great value with a wide array of options, including freshly cooked items. However, inconsistent service and occasional shortages or delays can detract from the overall experience. Still, positive interactions with the staff during breakfast are often noted.
Dinner offerings at the Hungry Horse restaurant are generally praised for their taste, value and variety. Guests enjoy the meal selections and the welcoming atmosphere of the pub. However, some have found the food quality inconsistent with occasional issues related to meal preparation and presentation. Despite this, the overall dining experience is positively received, particularly when the staff's friendly service is taken into account.
The rooms at New Inn are clean, spacious and comfortable, often praised for their modern furnishings, cleanliness and good value. While many guests appreciate the comfortable beds and beautifully cleaned rooms, issues like poor ventilation during summer and occasional signs of wear and tear are noted. Nevertheless, the positives tend to outweigh the negatives, ensuring a pleasant stay.
Cleanliness throughout the hotel is a strong point with numerous guests commending the immaculate rooms and common areas. Staff attentiveness to maintaining a clean environment is frequently acknowledged.
The staff at New Inn are consistently described as friendly, helpful and professional, contributing significantly to guest satisfaction. Specific staff members are often praised for their exceptional service, enhancing the overall experience.
Free WiFi is available throughout the property and is generally reliable, though some guests experience occasional connectivity issues. Despite this, it is a welcome amenity that most guests appreciate.
Parking is another aspect where the New Inn excels, offering free and ample spaces, including EV charging bays. The convenience of parking near the rooms is regularly mentioned, contributing to a hassle-free experience.
Guests have mixed experiences with the beds; many praise them for their comfort, while a few find them overly firm or uncomfortable. Nonetheless, a significant number of reviews highlight restful and cozy stays.
Regarding accessibility, the hotel provides practical features like ramps, lifts and accessible rooms, making it convenient for guests with disabilities. However, the absence of a lift to the upper floors and the occasional unavailability of staff during check-in can pose minor challenges.
Dog-friendly policies at the New Inn are highly appreciated with guests enjoying the accommodating environment for their pets. The high standard of cleanliness is maintained despite the open policy for dogs, making it a popular choice for pet owners.
Overall, the New Inn by Greene King Inns offers a pleasant, comfortable and accessible stay with numerous positive aspects, particularly in terms of location, cleanliness and staff hospitality. The few areas needing improvement do not significantly detract from the overall favorable impressions of this hotel.
Tŷ Magor provides electric vehicle charging points that are complimentary for hotel guests and visitors. The free charging is a significant benefit for EV owners.
Summary of reviews related to the 'EV charging stations' category
Tŷ Magor offers convenient EV charging facilities, including fast chargers located near the hotel, which many guests find handy and consider a bonus. The hotel's setting provides easy access to charging, with plenty of points available in the adjacent car park. However, there are occasional issues with the chargers not working, resulting in some guests needing to find alternatives. Although the free electric car charging points are appreciated, the placement of skips in the only EV parking spaces has been noted as a drawback. Overall, the availability and accessibility of fast charging facilities enhance the stay for those traveling with electric vehicles.
The Holiday Inn Express Newport by IHG is a well-regarded hotel that offers excellent convenience and comfort to its guests. Situated in a prime location near major routes such as the M4, it provides easy access to Newport, Cardiff, and surrounding areas while maintaining a peaceful ambiance. Guests benefit from its proximity to attractions like Tredegar House and necessities like ample parking and nearby dining options, making it a favored stopover for families, business travelers, and solo adventurers alike.
The hotel consistently impresses with its breakfast offerings, which are praised for their variety and quality. The self-service buffet style, coupled with friendly and efficient staff, ensures a delightful start to the day. While dinner options receive mixed reviews, with a menu largely consisting of classic bar items, guests appreciate the convenience, especially family travelers. The clean, spacious, and comfortable rooms—with modern bathrooms and ample amenities—are another highlight of the stay, supporting both relaxation and functionality.
Guests commend the exceptional cleanliness and upkeep of the hotel, attributing it to a dedicated staff renowned for their hospitality. The team consistently goes above and beyond to ensure a positive experience, contributing significantly to guest satisfaction and enhancing the warm and welcoming atmosphere. In addition, the hotel provides reliable free WiFi and exceptional parking facilities, with provisions for electric vehicles, which add to its appeal.
Family units and business professionals find their needs addressed comprehensively. Families appreciate the spacious and well-designed rooms, alongside the pet-friendly policy, while business travelers benefit from good transport connections and professional-grade services. Additional amenities, including comfortable beds, childcare provisions, and overall good value for money, reinforce the hotel’s reputation as a dependable choice for travelers looking for a practical and pleasant stay.
The Best Western Pontypool Metro Hotel garners positive feedback for its convenient and accessible location, which is beneficial for travelers exploring Wales or visiting Cardiff. Its proximity to major roads, local amenities and essential services like fast food outlets, a supermarket and a petrol station adds to its appeal. Despite its busy surroundings, the hotel maintains a quiet and pleasant environment with ample free parking near the entrance, making it a practical choice for both short and extended stays.
Cleanliness and comfort are standout features across reviews. The hotel is consistently praised for its spotless rooms and communal areas with clean and comfortable beds contributing to a modern and welcoming environment. Efficient housekeeping ensures rooms are well-maintained and promptly cleaned upon request.
Breakfast at the hotel receives mixed reviews. While many guests appreciate the variety, freshness and quality of the offerings, some express dissatisfaction with the temperature and selection of certain items. Space constraints in the breakfast area are also mentioned but the overall dining experience is positively influenced by the welcoming and responsive staff.
Dinner options are limited on-site, but the availability of a bar and nearby dining establishments provide convenient alternatives. Guests appreciate the quality of limited dishes like room service pizzas and the attentive, friendly service. The hotel's proximity to various takeaways and the helpfulness of the staff enhance the dining experience despite the menu's limitations.
The rooms are favorably reviewed for being spacious enough, clean and well-equipped. Modern amenities such as smart TVs and USB ports add to the conveniences. Some guests mention the rooms can be warm with limited cooling options and occasional noise from the main road is noted. However, requesting rooms facing the parking lot can mitigate this issue.
Staff at the hotel are consistently praised for their friendliness, professionalism and exceptional service. From the reception to the cleaners, the team’s welcoming and helpful nature significantly enhances the guest experience, ensuring an enjoyable stay.
The WiFi service receives mixed reviews. While some find it acceptable and functional, others experience connectivity issues and slow speeds. The presence of smart TVs helps offset this as guests can access streaming services directly.
Parking facilities are well-reviewed with guests appreciating the secure, well-lit and free parking areas. The ease of access and ample space are frequently noted, though the absence of dedicated disabled parking spaces is a minor drawback.
The hotel’s family-friendly atmosphere is another highlight with clean, spacious rooms accommodating larger groups comfortably. The friendly staff and good breakfast options further contribute to a positive family stay, despite minor inconveniences such as needing to set up sofa beds upon arrival.
The beds at the hotel receive mixed but largely positive feedback for their comfort and cleanliness. While some guests find them too hard or the pillows inadequate, the overall impression is one of a good night's sleep in a clean, comfortable room.
In conclusion, the Best Western Pontypool Metro Hotel offers good value for money with clean, comfortable accommodations, excellent service and a convenient location, making it a solid choice for a wide range of travelers.
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EV charging stations
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*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-11 out of 11 hotels in and around Caerleon