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Summary of reviewsCairns Gateway Resort is renowned for its advantageous location that caters to diverse travelers seeking convenience and accessibility. Situated near shopping centers, the city center, and the airport, it is a practical choice for visitors. The calm surroundings and ease of parking, along with nearby amenities like shops, bus stops, and the Cairns Racecourse, make it a user-friendly spot for exploring the area.
The resort's rooms are spacious and well-equipped, offering excellent value for travelers. Guests appreciate the comfortable beds, effective air conditioning, and amenities such as a mini fridge, microwave, and kitchenette. Cleanliness is a strong point, with well-maintained rooms contributing to a satisfying stay.
Exceptional service is delivered by the resort's welcoming staff, consistently praised for their friendliness and willingness to assist guests. The management team is especially commended for enhancing the overall experience with their attentive approach to customer service.
A standout feature of Cairns Gateway Resort is its stunning pool area, described as a highlight for families seeking a relaxing retreat. The resort-style pool, surrounded by lush tropical gardens and a well-maintained BBQ area, provides an ideal environment to unwind. Guests find the setting inviting and refreshing, with ample space for lounging.
Convenient parking arrangements further enhance guest experience, ensuring easy access to accommodations without additional costs. With an abundance of parking spaces available, visitors have no trouble finding spots close to their rooms.
While the resort offers free WiFi, connectivity presents some challenges, with guests reporting inconsistent and slow service. For those requiring reliable internet access, alternate arrangements might be necessary.
Overall, Cairns Gateway Resort is a highly recommended destination for travelers seeking a welcoming, comfortable, and enjoyable stay in Cairns, with its combination of clean rooms, friendly staff, and a fantastic pool setting setting the stage for a memorable visit. Show more
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Categories
Resort near Golf Courses
Listed as a popular golf resort in the region and located near Cairns Golf Club, providing access to golfing facilities.
Resort with Parking
Cairns Gateway Resort provides free on-site parking. There is plenty of off-street parking available within the resort grounds.
EV charging stations
Resort with EV Charging Stations
Resort with Swimming Pool
Outdoor Pool
Cheap Resort
4-Star Resort
Resort with Outdoor Pool
Room Types
Studio with Pool ViewThis Studio features a Queen bed, full kitchen, full size fridge, cooking utensils, private bathroom,air-conditioning, a flat screen TV, microwave, kettle, toaster, tea/coffee and a pool view. Free parking and free WiFi (limited devices) is available.
Please note that housekeeping service is only offered for stays of more than 8 nights in the middle of your stay. If staying 14 days or more, you will receive a weekly housekeeping service.
Please note that breakfast is not included in this room type.
Standard King RoomThis Standard King Room features a King bed, private bathroom, air-conditioning, flat-screen TV, microwave, kettle, toaster, mini-fridge, tea/coffee and balcony or patio. Free parking and free WiFi (limited devices) is available.
Please note that housekeeping service is only offered for stays of more than 8 nights in the middle of your stay. If staying 14 days or more, you will receive a weekly housekeeping service.
Please note that breakfast is not included in this room type.
Standard Triple RoomThis Standard Triple Room features 1 King bed and 1 Single bed, a private bathroom, air-conditioning, flat-screen TV, microwave, kettle, toaster, mini-fridge, tea/coffee and a balcony or patio. Free parking and free WiFi (limited devices) is available.
Please note that housekeeping service is only offered for stays of more than 8 nights in the middle of your stay. If staying 14 days or more, you will receive a weekly housekeeping service.
Please note that breakfast is not included in this room type.
Guest Reviews
7.8
Good
Location
Cairns Gateway Resort enjoys a favorable location that appeals to a variety of travelers. Its proximity to shopping centers, the city center, and the airport makes it an appealing choice for those looking for convenience. Although not centrally located, it offers easy access to major roads, ensuring a smooth drive into town. Guests appreciate the calm and quiet surroundings, highlighting the ease of parking and simplicity of access. The resort's location is described as being close to essential amenities, including shops, bus stops, and local attractions like the Cairns Racecourse. While some find it a bit far from the heart of the city, it's still easily accessible via a short bus ride. The value for money is often mentioned, with guests enjoying seamless check-ins and friendly staff. Overall, the location is deemed practical and user-friendly, meeting diverse travel needs.
Rooms
Cairns Gateway Resort offers rooms that are generally spacious and well-equipped, providing excellent value for money. Most guests appreciate the comfort of the beds and the effective air conditioning, which contributes to a comfortable stay. Cleanliness is frequently highlighted, with many reviews noting the tidy and well-kept nature of the rooms.
The rooms come furnished with practical amenities such as a desk, luggage rack, mini fridge, microwave, and a small kitchenette, ensuring guests feel at home with the convenience of preparing light meals. The shower receives commendation for being powerful and hot, adding to the comfort.
Despite the overall positive feedback, some guests mention that the rooms could benefit from some upgrades, describing them as somewhat outdated and in need of tender loving care. Additionally, a few guests note issues with noise due to insufficient soundproofing and minor inconveniences such as the kettle not fitting under the tap easily.
Guests appreciate the layout that allows straightforward access from the car park to their rooms without passing through the main reception. Overall, the rooms at Cairns Gateway Resort are seen as a practical, comfortable, and affordable choice for travelers looking to explore the area without staying in the heart of the city.
Beds
Cairns Gateway Resort has earned praise for its beds, which are frequently highlighted as comfortable and creating an enjoyable sleeping experience. Many reviewers have commended the beds for their comfort, describing them as very comfortable, super comfy, and praising the overall sleeping quality offered. Additionally, the variety, including king-sized beds, provides an added bonus for guests seeking spacious sleeping arrangements. The resort also maintains decent-sized rooms to complement the comfort of the beds. However, there were occasional comments suggesting that some beds might be on the firmer side or revealing the feel of springs, indicating inconsistency. Despite these few remarks, the overall sentiment reflects a positive experience regarding the bedding at Cairns Gateway Resort.
Cleanliness
Cairns Gateway Resort is frequently praised for its cleanliness, with many guests noting the well-maintained rooms and overall tidy environment. The accommodation is described as clean and well-priced, providing a comfortable stay with necessary amenities such as a fridge and microwave. Guests appreciate the friendly and helpful staff that contribute to the pleasant atmosphere and quality service. However, there are a few mentions of areas needing improvement, particularly in the bathroom where some guests found the cleanliness lacking, noticing mould and insufficient upkeep. Despite these occasional setbacks, the resort's rooms often receive high marks for their cleanliness, being meticulously cared for and offering a quiet and peaceful space. Visitors generally find the resort to be a satisfying stay with a commitment to keeping the accommodations tidy, though a few touches here and there might enhance the experience further.
Staff
Cairns Gateway Resort is distinguished by its exceptionally friendly and accommodating staff, who consistently earn high praise from guests. From the moment of check-in, visitors are greeted with a warm welcome, often highlighted by outstanding service from staff members like Vicki at reception. The team is noted for being not only pleasant and courteous but also for going out of their way to assist guests, ensuring that their needs and inquiries are attended to promptly and effectively. The management also stands out, with the manager and reception staff being particularly highlighted for their helpfulness and top-tier customer service. Whether it's arranging activities or providing valuable information, the staff's kindness and willingness to help set a memorable tone for a peaceful stay not far from the city. The combination of clean rooms, an amazing pool, and fantastic service makes a stay at Cairns Gateway Resort highly recommended for those seeking a welcoming and comforting travel experience.
Wi-Fi
Cairns Gateway Resort offers travelers a blend of convenience and comfort, however, connectivity can prove to be a challenge. Guests often experience varying quality with the WiFi service, which may not meet expectations for those needing reliable and uninterrupted internet access during their stay. While there are mentions of fast WiFi, many visitors express concerns about weak signals and limited access contributing to an often slow and at times unusable connection. The availability of free WiFi is noted, yet the service appears to be inconsistent, with frequent dropouts reported. Some guests find the WiFi policy stringent, allowing limited devices to connect for free before incurring additional charges. This may be particularly frustrating for travelers relying on steady internet in their rooms, where the signal tends to falter. For those seeking efficient online access, planning to utilize alternative sources may be advisable.
Pool
Cairns Gateway Resort is a delightful destination for those seeking a relaxing retreat with standout amenities. The highlight of many guests' stays is undoubtedly the exceptional pool area. With glowing remarks, the stunning resort-style pool impresses with its inviting atmosphere, often described as amazing, brilliant, and a hit for families. The pool area is thoughtfully designed, complete with a well-maintained BBQ space that adds to the leisurely charm of the setting. Visitors appreciate the ample space for lounging, creating an ideal environment for unwinding. The lush tropical gardens surrounding the pool contribute to the serene ambiance, even though the weather can occasionally be unpredictable. The resort's strategic location offers the convenience of nearby amenities, making it an excellent base for exploring Cairns, especially for those with a rental car. Overall, with its outstanding pool facilities and comfortable setting, Cairns Gateway Resort promises a refreshing getaway.
Parking
Cairns Gateway Resort offers convenient and accessible parking options for guests, making it easy for travelers to find a spot close to their accommodations. The abundance of parking spaces ensures ample availability, even for those with rental vehicles planning a trip to the Great Barrier Reef. With parking available 24 hours and the benefit of being free, guests can enjoy the added convenience without any concern for additional costs. Although parking is not specifically allocated, reviews mentioned no issues with finding a spot near their rooms, emphasizing the ease and sufficiency of the parking arrangements. The resort effectively caters to visitor needs with a variety of parking spaces, providing good access throughout the premises.
Yes, Cairns Gateway Resort has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Cairns Gateway Resort.
No, Cairns Gateway Resort doesn't allow dogs.
Yes, parking facilities are available at Cairns Gateway Resort.