Cairns Plaza Hotel
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Summary of reviewsCairns Plaza Hotel is highly praised for its strategic and picturesque location on the Esplanade, offering stunning views of the ocean and mountains. This central positioning allows easy access to the waterfront promenade, restaurants, shops and key attractions like the harbor and night markets. The serene environment, ideal for leisurely walks and family activities, is complemented by the hotel's proximity to the airport and main roads, enhancing its appeal.
Although the hotel does not offer an on-site breakfast option, its partnership with Muddy’s Cafe across the street compensates well with excellent breakfast offerings and a 10% discount for hotel guests. Rooms come equipped with the necessary cutlery for those who prefer to prepare light meals themselves, which many find a satisfactory solution.
The rooms at Cairns Plaza Hotel are particularly well-regarded for their spaciousness, cleanliness and tasteful renovations. Comfortable beds, air conditioning and kitchenettes in some rooms enhance the convenience, making it a great value for money. Daily room service ensures cleanliness and the balconies with pleasant views add to the relaxing atmosphere. Minor critiques on some unrenovated areas do not detract from the overall positive experience.
Cleanliness is a standout aspect with guests frequently noting the spotless and well-maintained rooms and communal areas. The attentive cleaning service upholds high standards despite occasional minor issues.
The staff receives consistent acclaim for their friendliness, helpfulness and professionalism. Exceptional customer service, highlighted by a welcoming atmosphere and responsive assistance, significantly enhances the overall guest experience.
The pool, while appreciated for being refreshing, is noted as small and in need of maintenance. Despite this, it remains a potentially pleasant feature with some upgrades.
Parking is convenient with private, free and secure options, though guests occasionally face limited space, necessitating street parking.
Families find Cairns Plaza Hotel particularly suitable due to its spacious rooms, nearby playground and café and family-oriented amenities like kitchenettes. The overall setup ensures comfort and convenience for family stays.
Beds are a notable highlight, commonly described as comfortable, clean and cozy, contributing to restful sleep. Though preferences for firmness may vary, most guests are satisfied.
Overall, Cairns Plaza Hotel provides excellent value for a three-star accommodation. Despite minor signs of aging, the hotel's spacious rooms, strategic location and friendly staff make it an attractive choice for budget-conscious travelers seeking comfort and convenience.
Categories
Although the hotel does not offer an on-site breakfast option, its partnership with Muddy’s Cafe across the street compensates well with excellent breakfast offerings and a 10% discount for hotel guests. Rooms come equipped with the necessary cutlery for those who prefer to prepare light meals themselves, which many find a satisfactory solution.
The rooms at Cairns Plaza Hotel are particularly well-regarded for their spaciousness, cleanliness and tasteful renovations. Comfortable beds, air conditioning and kitchenettes in some rooms enhance the convenience, making it a great value for money. Daily room service ensures cleanliness and the balconies with pleasant views add to the relaxing atmosphere. Minor critiques on some unrenovated areas do not detract from the overall positive experience.
Cleanliness is a standout aspect with guests frequently noting the spotless and well-maintained rooms and communal areas. The attentive cleaning service upholds high standards despite occasional minor issues.
The staff receives consistent acclaim for their friendliness, helpfulness and professionalism. Exceptional customer service, highlighted by a welcoming atmosphere and responsive assistance, significantly enhances the overall guest experience.
The pool, while appreciated for being refreshing, is noted as small and in need of maintenance. Despite this, it remains a potentially pleasant feature with some upgrades.
Parking is convenient with private, free and secure options, though guests occasionally face limited space, necessitating street parking.
Families find Cairns Plaza Hotel particularly suitable due to its spacious rooms, nearby playground and café and family-oriented amenities like kitchenettes. The overall setup ensures comfort and convenience for family stays.
Beds are a notable highlight, commonly described as comfortable, clean and cozy, contributing to restful sleep. Though preferences for firmness may vary, most guests are satisfied.
Overall, Cairns Plaza Hotel provides excellent value for a three-star accommodation. Despite minor signs of aging, the hotel's spacious rooms, strategic location and friendly staff make it an attractive choice for budget-conscious travelers seeking comfort and convenience.
Hotel with Parking
Cairns Plaza Hotel offers parking for its guests. It is located on The Esplanade, providing easy access to the waterfront and city attractions.
4-Star Hotel
This hotel provides comfortable accommodations and is well-located. It offers easy access to the city's attractions.
Hotel with Outdoor Pool
Cairns Plaza Hotel features an outdoor pool. The pool provides a refreshing escape with comfortable seating.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
Guest Reviews
The location of Cairns Plaza Hotel consistently garners high praise for its strategic and scenic positioning. Situated right on the Esplanade, the hotel offers phenomenal views of both the ocean and mountains, providing a picturesque backdrop for guests. The hotel's proximity to the waterfront promenade makes it ideal for leisurely walks with Muddy's Café and playground just across the road, perfect for families traveling with children. The central location allows guests easy access to a myriad of restaurants, shops and the main tourist area, while still being sufficiently distanced from the hubbub to ensure peace and quiet.
Travelers appreciate the ease of reaching key attractions such as the harbor, night markets and various entertainment and dining options, all within walking distance. The proximity to public spaces like the Esplanade lagoon, boardwalk and marina further enhances its allure. The hotel's convenience extends to practical aspects as well with a short drive to the airport and straightforward access to the city's main roads.
The blend of beautiful views, accessibility to essential amenities and a serene environment makes Cairns Plaza Hotel's location a standout feature for a comfortable and enjoyable stay in Cairns.
Guests at Cairns Plaza Hotel frequently highlight the absence of an on-site breakfast option. However, the hotel has arranged a thoughtful alternative through a partnership with Muddy’s Cafe, located just across the street. Many reviewers praise Muddy's Cafe for its excellent breakfast offerings and appreciate the 10% discount provided to hotel guests. Despite the disappointment from some guests about the lack of in-house breakfast facilities, the nearby café appears to more than compensate with its well-regarded menu and convenience. Additionally, rooms at the hotel are equipped with enough cutlery and crockery for those wishing to prepare a light breakfast themselves. While the lack of an on-site restaurant and breakfast does present a minor inconvenience, the close proximity and quality of Muddy’s Cafe offer a satisfactory solution for most visitors.
The Cairns Plaza Hotel receives high marks for its spacious and comfortable rooms which feature modern and tasteful renovations, making them ideal for families and solo travelers alike. The accommodations are consistently noted for their cleanliness and well-maintained conditions. Guests appreciate the ample room sizes, some of which include kitchenettes, making extended stays convenient. The balconies offer pleasant views, contributing to a relaxing atmosphere. The comfortable beds and air conditioning ensure a restful experience, while the attentive room service keeps the rooms fresh and spotless daily. Overall, the hotel offers excellent value for money with its generous room sizes, modern furnishings and convenient location close to the city center and restaurants. Some minor points of critique were directed at certain unrenovated areas, but these did not overshadow the positive overall experience.
Cairns Plaza Hotel has earned a reputation for providing guests with a restful night's sleep, owing to its consistently comfortable beds. Many guests have described the beds as comfortable with some highlighting features like the large and super comfy mattresses that accommodate various sleeping preferences. The hotel seems to prioritize comfort, as evidenced by the frequent mentions of clean and cozy bedding. However, while most reviews are overwhelmingly positive about the bedding, a few guests noted that the beds were either a bit firm or a bit soft, suggesting that individual comfort preferences may vary. Overall, the consensus indicates that Cairns Plaza Hotel provides a comfortable and pleasant sleeping experience, making it a reliable choice for a good night's rest.
Cairns Plaza Hotel receives high praise for its cleanliness, capturing guests' appreciation with terms like very clean, spotless rooms and exceptionally clean. Visitors consistently remark on clean and comfortable accommodations with many highlighting the fresh and well-maintained facilities. The rooms are noted not just for their cleanliness but also for being spacious, modern-looking and newly decorated. The cleaning service is lauded for its thoroughness with comments on the rooms being well-serviced and kept clean daily. Notably, the hotel’s communal areas also maintain a commendable level of hygiene, ensuring a pleasant stay throughout the premises. Despite some minor concerns, including occasional building works, minor issues in the bathroom and superficial cleaning noted by a few guests, the overall feedback highlights Cairns Plaza Hotel as a clean and pleasant place to stay, making it a reliable choice for travelers seeking a well-maintained accommodation option.
Guests at Cairns Plaza Hotel have consistently praised the staff for their friendliness and helpfulness. Visitors frequently mention that the team, especially the receptionists, go out of their way to ensure a welcoming experience. Multiple reviews highlight how staff members are proactive, professional and always ready to assist with any needs, creating a warm atmosphere. The hotel staff's responsiveness and willingness to provide extra assistance, such as offering a snack room before the official check-in, are particularly appreciated. Overall, interactions with both frontline and housekeeping staff are described as exemplary. This consistent acclaim underscores the team’s dedication to excellent customer service, making the guest experience notably pleasant and stress-free.
Cairns Plaza Hotel offers a range of opinions regarding its swimming pool. While several guests appreciated the pool, describing it as beautiful, refreshing and nice, there were also comments highlighting areas for improvement. The pool area was noted as small and in need of maintenance with some guests mentioning that it appeared dated and a bit shabby. There were also instances where the pool wasn't always accessible and it was occasionally described as freezing cold or murky. On a positive note, the outdoor pool was appreciated, although some felt it could benefit from more love and landscaping. Despite the mixed feedback, the pool remains a feature of the hotel that has the potential to provide a pleasant experience with some upgrades and improvements.
The Cairns Plaza Hotel offers various parking amenities to its guests. There is private and free parking available, ensuring convenience for those traveling by car. Guests generally find the on-site parking easy to use with some appreciating the direct access to the elevator from the car park area. The parking area is monitored under surveillance, adding an extra layer of security. Additionally, there are good parking options, including off-street parking on Abbott Street. However, there are comments about limited parking spaces at times, which may require guests to park on the street. Overall, the parking facilities are considered beneficial, albeit with occasional constraints on space.
Cairns Plaza Hotel is an excellent choice for families, offering a variety of amenities and features that cater specifically to those traveling with children. The hotel is strategically located right across from a playground and Muddy's Cafe, making it an ideal spot for parents looking to keep their young ones entertained. The family rooms are spacious and well-suited for large groups, providing ample space and comfort. The rooms are also fresh and clean, ensuring a pleasant stay for all guests.
Families will appreciate the good kitchenette facilities, allowing for convenient meal preparations and the hotel's overall setup is commendably family-friendly. The balcony rooms also add an extra touch, providing a safe and enjoyable outdoor space for families to relax. With excellent service and a suitable location, Cairns Plaza Hotel delivers a fabulous experience for family holidays and group stays.
Cairns Plaza Hotel presents a good value for a three-star accommodation, often exceeding expectations despite showing signs of being a little run down. Guests appreciate the spacious rooms and the overall value for money, making it an attractive choice for budget-conscious travelers. While some elements may appear dated, the hotel remains adequately priced for its service offerings, prompting many to consider repeat visits.
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Location
Travelers appreciate the ease of reaching key attractions such as the harbor, night markets and various entertainment and dining options, all within walking distance. The proximity to public spaces like the Esplanade lagoon, boardwalk and marina further enhances its allure. The hotel's convenience extends to practical aspects as well with a short drive to the airport and straightforward access to the city's main roads.
The blend of beautiful views, accessibility to essential amenities and a serene environment makes Cairns Plaza Hotel's location a standout feature for a comfortable and enjoyable stay in Cairns.
Breakfast
Rooms
Beds
Cleanliness
Staff
Pool
Parking
Family
Families will appreciate the good kitchenette facilities, allowing for convenient meal preparations and the hotel's overall setup is commendably family-friendly. The balcony rooms also add an extra touch, providing a safe and enjoyable outdoor space for families to relax. With excellent service and a suitable location, Cairns Plaza Hotel delivers a fabulous experience for family holidays and group stays.
3 Star
Yes, Cairns Plaza Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Cairns Plaza Hotel.
No, Cairns Plaza Hotel doesn't allow dogs.
Yes, parking facilities are available at Cairns Plaza Hotel.
No, Cairns Plaza Hotel doesn't have a gym.
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