Hotel Tropiq
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Summary of reviewsHotel Tropiq in Cairns stands out primarily for its highly favorable location, offering easy access to key attractions such as the city center, Esplanade and the airport. Nestled in a quiet and pleasant area with lush greenery, the hotel's proximity to shops, restaurants and amenities makes it an optimal base for exploring the city.
Guests appreciate the cleanliness and spaciousness of the rooms with comfortable beds, ample storage and functional amenities like microwaves, fridges and kettles. The newer and deluxe rooms near the pool area are particularly praised for their modernity. Although some rooms require refurbishing and better pest control, the overall value for money remains positive.
Family travelers will find Hotel Tropiq particularly appealing due to its spacious family rooms, child-friendly amenities and engaging activities such as beach toys, cartoons, books and a playground. The standout feature is certainly the large, well-maintained swimming pool and spa, which families find both enjoyable and safe.
The hotel’s swimming pool garners exceptional praise for its cleanliness and pleasant atmosphere, making it a favored spot for relaxation. The pool area with its beautiful design and surrounding amenities like BBQ facilities, is a hit among families and other guests alike.
The staff at Hotel Tropiq are frequently commended for their friendliness, helpfulness and accommodating nature, significantly enhancing the guest experience. Although some inconsistencies in customer service have been noted, the majority of reviews reflect a positive impression of the team's efforts.
Business travelers also benefit from the hotel's peaceful environment, modern facilities and supportive staff. The hotel offers plenty of space for meetings and its proximity to business areas coupled with affordable rates make it a reliable choice for professionals.
On the downside, the absence of breakfast options and a functional in-house restaurant are noted drawbacks. While nearby cafes provide convenient alternatives, in-house dining facilities could elevate the experience significantly. Moreover, the Wi-Fi service has mixed reviews with some guests experiencing connectivity issues.
Overall, Hotel Tropiq offers a comfortable, clean and well-located stay with excellent amenities for families and business travelers. Despite some areas needing improvement, such as dining options and Wi-Fi reliability, the positive attributes like the friendly staff, spacious rooms and a delightful pool area make it a commendable choice for visitors to Cairns.
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Guests appreciate the cleanliness and spaciousness of the rooms with comfortable beds, ample storage and functional amenities like microwaves, fridges and kettles. The newer and deluxe rooms near the pool area are particularly praised for their modernity. Although some rooms require refurbishing and better pest control, the overall value for money remains positive.
Family travelers will find Hotel Tropiq particularly appealing due to its spacious family rooms, child-friendly amenities and engaging activities such as beach toys, cartoons, books and a playground. The standout feature is certainly the large, well-maintained swimming pool and spa, which families find both enjoyable and safe.
The hotel’s swimming pool garners exceptional praise for its cleanliness and pleasant atmosphere, making it a favored spot for relaxation. The pool area with its beautiful design and surrounding amenities like BBQ facilities, is a hit among families and other guests alike.
The staff at Hotel Tropiq are frequently commended for their friendliness, helpfulness and accommodating nature, significantly enhancing the guest experience. Although some inconsistencies in customer service have been noted, the majority of reviews reflect a positive impression of the team's efforts.
Business travelers also benefit from the hotel's peaceful environment, modern facilities and supportive staff. The hotel offers plenty of space for meetings and its proximity to business areas coupled with affordable rates make it a reliable choice for professionals.
On the downside, the absence of breakfast options and a functional in-house restaurant are noted drawbacks. While nearby cafes provide convenient alternatives, in-house dining facilities could elevate the experience significantly. Moreover, the Wi-Fi service has mixed reviews with some guests experiencing connectivity issues.
Overall, Hotel Tropiq offers a comfortable, clean and well-located stay with excellent amenities for families and business travelers. Despite some areas needing improvement, such as dining options and Wi-Fi reliability, the positive attributes like the friendly staff, spacious rooms and a delightful pool area make it a commendable choice for visitors to Cairns.
Hotel with Swimming Pool
This hotel is listed among the best hotels with pools in Cairns.
Outdoor Pool
Cheap Hotel
Hotel Tropiq provides affordable accommodation with essential amenities. It's a practical choice for budget-conscious travelers seeking a straightforward stay.
Hotel with Outdoor Pool
Hotel Tropiq offers a pool area with tropical landscaping. It provides a relaxing and enjoyable swimming experience.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
4-Star Hotel
Guest Reviews
Hotel Tropiq in Cairns enjoys a highly favorable location with guests frequently highlighting its convenience and proximity to key attractions. Centrally situated, it offers easy access to the city center, Esplanade and airport with many amenities, shops and restaurants within walking distance. The hotel is particularly praised for being in a practical spot, allowing visitors to reach downtown in about 15-20 minutes on foot. The surrounding area is described as pleasant and quiet with greenery, making it an ideal base for exploring the city. Despite being located on a main road, which some guests note, the location remains a significant benefit for those wanting to explore Cairns. Most guests found the location both convenient and practical for their travel plans, reinforcing its reputation as a well-situated hotel.
Hotel Tropiq guests consistently express disappointment over the absence of breakfast options and a functioning restaurant within the hotel premises. The lack of a breakfast buffet and the restaurant being closed seem to be significant drawbacks for visitors with some wishing for the hotel to improve these amenities to enhance the overall experience. In a positive light, the hotel does provide a coffee pod machine in the room and some guests were delighted by the hotel’s gesture of providing a toaster for in-room breakfast preparation. Additionally, a nearby cafe, just a block away, has been highlighted for offering delicious breakfast options, acting as a convenient alternative for guests. Despite these external solutions, the consensus is that the hotel could significantly benefit from establishing in-house breakfast facilities to match its potential.
Hotel Tropiq offers a variety of alternatives for dining, although the in-house restaurant is currently not operational. Guests can enjoy the convenience of a small microwave in the room, making it easy to eat in. For those who enjoy outdoor cooking, the hotel provides excellent barbecue facilities, which have been praised as especially good.
Although the absence of an on-site restaurant is noted, the hotel's location compensates for this with several nearby dining options. Just a short walk away, guests can find an array of restaurants, cafes and even takeaways within a 5-10 minute range. Additionally, there is a delightful cafe just one block away, perfect for a delicious breakfast.
The accommodation itself is older, lacking air conditioning in the lounge/dining area and having tight parking spots. Dining within the rooms might be a bit cramped for larger groups, as the small square tables provided can be a tight fit for four people. Despite these downsides with a slight improvement in its dining facilities, Hotel Tropiq holds great potential to enhance the guest experience significantly.
The guest reviews for Hotel Tropiq present a mixed but insightful picture of the hotel rooms. On the positive side, numerous guests appreciated the cleanliness and spaciousness of many rooms, describing them as comfortable, neat and well-presented. Details such as comfortable beds, ample storage, large bathrooms and functional amenities like microwaves, fridges and kettles received favorable mentions. The newer and deluxe rooms garnered praise for their modernity and proximity to the pool area, enhancing the overall stay experience.
However, several areas for improvement were highlighted. Some rooms were described as small, outdated and in need of refurbishment with issues like dirty air conditioning, mould and general run-down conditions. Recurring problems with ants, cockroaches and faulty appliances surfaced in the feedback, detracting from the potential comfort and convenience. Inconsistencies between the website photos and the actual rooms left some guests disappointed, as did the occasional lack of essential items like blankets and proper room servicing.
Overall, while Hotel Tropiq offers good value for money with clean, spacious and adequately equipped rooms, attention to maintenance and pest control, along with consistency in service and representation, would enhance guest satisfaction.
Hotel Tropiq's beds have received mixed reviews from guests. Many guests praised the beds, highlighting their comfort with descriptors such as comfy, very comfortable and spacious. Some found the mattresses to be very comfortable, noting they felt at ease while sleeping. Cleanliness was also positively mentioned with some pointing out that the linens and beds were clean. However, there were significant criticisms, including complaints about beds being old, sagging or having broken springs. Some beds were described as uncomfortable, hard, soft and bowed in the middle and even lumpy. A few guests reported issues with bed infestations like bed bugs and insects. Additionally, the beds on wheels, which moved when leaned against the wall and deficiencies such as lack of blankets, added to the discomfort for some guests. Overall, while a segment of visitors enjoyed restful sleep, others found the bedding to require substantial improvements.
Hotel Tropiq has garnered consistent praise for its overall cleanliness, often noted by guests as a highlight of their stay. Reviews frequently mention that rooms are clean and well-presented with clean and comfortable bedding and spotless bathrooms. Despite being an older establishment, many visitors appreciated the clean and tidy rooms, maintaining a comfortable and pleasant ambiance.
However, it is impossible to ignore some critiques highlighting areas needing improvement in cleanliness. While some rooms are reported as super clean and even spotless, others have been flagged for issues such as dusty furniture, smudgy windows and stained bedding. Common areas and elements like the air conditioning units, fan blades and floors have occasionally been described as dirty. Additionally, there's been mention of unpleasant odors, mold and pest issues, specifically ants and cockroaches, indicating that maintenance and pest control efforts may require bolstering.
Yet, the responsiveness and dedication of the cleaning staff did not go unnoticed. Many reviews praised the efforts of the housekeeping team and their hard work in maintaining cleanliness in the rooms. The pool area was often commended for its cleanliness, contributing positively to the guests' experience.
Overall, while Hotel Tropiq has some areas needing attention, particularly in maintenance and pest control, its strong points in room cleanliness and the efforts of the housekeeping staff contribute to a generally positive impression among visitors.
Hotel Tropiq boasts a generally favorable impression among its guests when it comes to the staff, who are frequently described as friendly, helpful and accommodating. Reviews highlight the team, particularly the management, for being approachable, kind and extremely responsive. Many guests praised individual staff members for their professionalism and courteous customer service. The check-in experience is often noted as excellent and guests appreciated the assistance they received with travel plans and room arrangements, including prompt responses to their needs like extra towels and room changes.
However, some inconsistencies were observed. A number of reviews mentioned rude and unapproachable staff, alongside instances of poor or inattentive customer service. There were also reports of no staff being available to deal with issues and some dissatisfaction with the staff's attentiveness at the front desk.
Despite these negative points, the overarching sentiment remains positive with multiple guests expressing gratitude and acknowledging the exceptional efforts of certain staff members. The hotel staff's friendliness and their willingness to go above and beyond left a lasting impression on many visitors, contributing significantly to their overall experience.
Hotel Tropiq has mixed reviews regarding its Wi-Fi service. Some guests enjoyed great Wi-Fi both in their rooms and by the pool, noting that it was always free and featured fast, reliable connectivity. This suggests that certain areas of the hotel may offer a more dependable internet experience.
However, several guests reported issues such as weak or nonexistent Wi-Fi in their rooms, lagging connections and the inconvenience of having to move rooms to find a better signal. Others faced difficulties accessing the internet due to incorrect Wi-Fi passwords provided in advance and poor connectivity at check-in.
While the common areas like hallways may serve as a better spot for Wi-Fi access, the mixed feedback indicates that the hotel's internet service could certainly use some improvement, especially in individual rooms.
Hotel Tropiq boasts a swimming pool that has garnered overwhelmingly positive feedback from its guests. Visitors frequently describe the pool as great, fantastic and very nice, marking it as one of the hotel's standout features. Families especially appreciate the large pool and family area, which are perfect for kids. The pool area is also noted to be well-maintained, clean and beautifully designed, offering a pleasant atmosphere for relaxation.
Guests highlight the saltwater pool and various amenities, including a kiddie pool and an outdoor area with a BBQ, which contribute to a delightful poolside experience. The pool's cleanliness stands out prominently in the reviews with many guests remarking on how nice and well-kept it is. Although a few reviews mentioned that the pool wasn't cleaned often enough or was smaller than expected, these comments are in the minority.
The pool has been described as a perfect place to chill and a hit with families. The friendly and helpful staff enhance the overall experience, making it a welcoming environment for all visitors. Overall, the pool at Hotel Tropiq appears to be a major draw for guests, who find it both a serene retreat and an enjoyable place for the whole family.
Hotel Tropiq is an ideal destination for families, offering a range of amenities and activities designed to keep children entertained and parents at ease. The standout feature is undoubtedly the swimming pool and spa, which are both popular with kids. Parents appreciate the ability to watch their kids enjoy the pool, ensuring a worry-free experience.
The hotel offers spacious family rooms that are clean and come with comfortable bedding, providing a restful night’s sleep. Reviewers noted that the rooms have ample bench and hanging space, accommodating the needs of large families. Additionally, there are provisions for children's entertainment, including beach toys, cartoons, books and board games. A new playground adds yet another option for outdoor fun.
Beyond the accommodations, the hotel's environment is described as child-friendly and a safe place where kids can make friends and enjoy various activities. Families also appreciate the availability of large family areas and on-site staff who are evidently attentive to children's needs.
While the property provides good value for its price, some reviewers felt it’s more suitable for short stays rather than longer vacations. Nonetheless, for those traveling with tired children, the hotel offers a much-needed respite. Overall, Hotel Tropiq's blend of affordability, comfort and child-centric amenities make it a solid choice for family travelers.
Hotel Tropiq offers a favorable environment for business travelers with its modern and spacious facilities. Despite the limited parking options, the hotel excels in many other areas crucial for professionals. The late check-in option accommodates those working late shifts and the quiet and peaceful location ensures that work from the room remains undisturbed. The hotel provides ports for computer usage and boasts clean bathrooms and comfortable beds, making it convenient for both short and extended stays.
The supportive and friendly staff receive frequent praise, enhancing the overall experience, which many guests describe as good and meeting their needs. The conference rooms are well-organized and the corporate suites cater efficiently to business meetings and sessions. With plenty of space for meetings and proximity to business areas, Hotel Tropiq is ideal for visiting professionals. Additionally, the reasonable pricing and easy accommodation add to the appeal.
Though it lacks drink vending machines, the professional and affordable nature of the facilities, along with the helpful staff who assist with tasks such as printing receipts, make the hotel a reliable choice for business travelers. The comfortable privacy offered ensures a relaxing atmosphere amidst the busy corporate environment.
Hotel Tropiq boasts a delightful outdoor pool area frequently praised by its guests. The pool is consistently described as great, nice and even amazing, making it a notable highlight of many stays. Its beautiful surroundings, including tropical trees, seating, umbrellas and sunbeds, contribute to a relaxing ambiance. The clean and lovely pool is a hit, especially with families whose children enjoy splashing about.
Guests appreciate the addition of security provided by staff and the convenience of easily accessible towels. The pool's central location within the hotel premises adds to its appeal, offering ample space around for guests to unwind. Some reviews noted specific compliments about the pool being just perfect, really cool and a standout feature viewed from guest windows.
However, there are occasional mentions of areas for improvement, such as the need for more pool lounges, furniture and better maintenance of pool toys and tiles. Despite these minor drawbacks, the pool remains a favorable aspect of the Hotel Tropiq experience, ensuring guests have a pleasant and memorable time.
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Location
Breakfast
Dinner
Although the absence of an on-site restaurant is noted, the hotel's location compensates for this with several nearby dining options. Just a short walk away, guests can find an array of restaurants, cafes and even takeaways within a 5-10 minute range. Additionally, there is a delightful cafe just one block away, perfect for a delicious breakfast.
The accommodation itself is older, lacking air conditioning in the lounge/dining area and having tight parking spots. Dining within the rooms might be a bit cramped for larger groups, as the small square tables provided can be a tight fit for four people. Despite these downsides with a slight improvement in its dining facilities, Hotel Tropiq holds great potential to enhance the guest experience significantly.
Rooms
However, several areas for improvement were highlighted. Some rooms were described as small, outdated and in need of refurbishment with issues like dirty air conditioning, mould and general run-down conditions. Recurring problems with ants, cockroaches and faulty appliances surfaced in the feedback, detracting from the potential comfort and convenience. Inconsistencies between the website photos and the actual rooms left some guests disappointed, as did the occasional lack of essential items like blankets and proper room servicing.
Overall, while Hotel Tropiq offers good value for money with clean, spacious and adequately equipped rooms, attention to maintenance and pest control, along with consistency in service and representation, would enhance guest satisfaction.
Beds
Cleanliness
However, it is impossible to ignore some critiques highlighting areas needing improvement in cleanliness. While some rooms are reported as super clean and even spotless, others have been flagged for issues such as dusty furniture, smudgy windows and stained bedding. Common areas and elements like the air conditioning units, fan blades and floors have occasionally been described as dirty. Additionally, there's been mention of unpleasant odors, mold and pest issues, specifically ants and cockroaches, indicating that maintenance and pest control efforts may require bolstering.
Yet, the responsiveness and dedication of the cleaning staff did not go unnoticed. Many reviews praised the efforts of the housekeeping team and their hard work in maintaining cleanliness in the rooms. The pool area was often commended for its cleanliness, contributing positively to the guests' experience.
Overall, while Hotel Tropiq has some areas needing attention, particularly in maintenance and pest control, its strong points in room cleanliness and the efforts of the housekeeping staff contribute to a generally positive impression among visitors.
Staff
However, some inconsistencies were observed. A number of reviews mentioned rude and unapproachable staff, alongside instances of poor or inattentive customer service. There were also reports of no staff being available to deal with issues and some dissatisfaction with the staff's attentiveness at the front desk.
Despite these negative points, the overarching sentiment remains positive with multiple guests expressing gratitude and acknowledging the exceptional efforts of certain staff members. The hotel staff's friendliness and their willingness to go above and beyond left a lasting impression on many visitors, contributing significantly to their overall experience.
Wi-Fi
However, several guests reported issues such as weak or nonexistent Wi-Fi in their rooms, lagging connections and the inconvenience of having to move rooms to find a better signal. Others faced difficulties accessing the internet due to incorrect Wi-Fi passwords provided in advance and poor connectivity at check-in.
While the common areas like hallways may serve as a better spot for Wi-Fi access, the mixed feedback indicates that the hotel's internet service could certainly use some improvement, especially in individual rooms.
Pool
Guests highlight the saltwater pool and various amenities, including a kiddie pool and an outdoor area with a BBQ, which contribute to a delightful poolside experience. The pool's cleanliness stands out prominently in the reviews with many guests remarking on how nice and well-kept it is. Although a few reviews mentioned that the pool wasn't cleaned often enough or was smaller than expected, these comments are in the minority.
The pool has been described as a perfect place to chill and a hit with families. The friendly and helpful staff enhance the overall experience, making it a welcoming environment for all visitors. Overall, the pool at Hotel Tropiq appears to be a major draw for guests, who find it both a serene retreat and an enjoyable place for the whole family.
Family
The hotel offers spacious family rooms that are clean and come with comfortable bedding, providing a restful night’s sleep. Reviewers noted that the rooms have ample bench and hanging space, accommodating the needs of large families. Additionally, there are provisions for children's entertainment, including beach toys, cartoons, books and board games. A new playground adds yet another option for outdoor fun.
Beyond the accommodations, the hotel's environment is described as child-friendly and a safe place where kids can make friends and enjoy various activities. Families also appreciate the availability of large family areas and on-site staff who are evidently attentive to children's needs.
While the property provides good value for its price, some reviewers felt it’s more suitable for short stays rather than longer vacations. Nonetheless, for those traveling with tired children, the hotel offers a much-needed respite. Overall, Hotel Tropiq's blend of affordability, comfort and child-centric amenities make it a solid choice for family travelers.
Business
The supportive and friendly staff receive frequent praise, enhancing the overall experience, which many guests describe as good and meeting their needs. The conference rooms are well-organized and the corporate suites cater efficiently to business meetings and sessions. With plenty of space for meetings and proximity to business areas, Hotel Tropiq is ideal for visiting professionals. Additionally, the reasonable pricing and easy accommodation add to the appeal.
Though it lacks drink vending machines, the professional and affordable nature of the facilities, along with the helpful staff who assist with tasks such as printing receipts, make the hotel a reliable choice for business travelers. The comfortable privacy offered ensures a relaxing atmosphere amidst the busy corporate environment.
Outdoor Pool
Guests appreciate the addition of security provided by staff and the convenience of easily accessible towels. The pool's central location within the hotel premises adds to its appeal, offering ample space around for guests to unwind. Some reviews noted specific compliments about the pool being just perfect, really cool and a standout feature viewed from guest windows.
However, there are occasional mentions of areas for improvement, such as the need for more pool lounges, furniture and better maintenance of pool toys and tiles. Despite these minor drawbacks, the pool remains a favorable aspect of the Hotel Tropiq experience, ensuring guests have a pleasant and memorable time.
Yes, Hotel Tropiq has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Tropiq.
No, Hotel Tropiq doesn't allow dogs.
No, parking facilities aren't available at Hotel Tropiq.
No, Hotel Tropiq doesn't have a gym.
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