Cairo29.99108200,
31.42782400,
201 Gamal Abdel Nasser, 5th Settlement(Show on Map)
8.2
Very Good
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Summary of reviewsArabella Residence in New Cairo garners numerous positive reviews for its strategic location, cleanliness, staff service, room comfort and internet connectivity. Situated conveniently near main attractions and amenities, such as Cairo International Airport and the Egyptian International Exhibition Center, this hotel stands out as an excellent choice for both business travelers and tourists. Guests appreciate the relaxing, tranquil atmosphere of the surrounding upscale neighborhood, despite occasional difficulties in initially locating the hotel due to minimal signage. The nearby Arabella Plaza Mall provides easy access to restaurants, cafes, shops and entertainment, further enhancing its convenience.
The hotel delivers a mixed yet generally favorable breakfast experience with many guests praising the convenience of in-room delivery and the quality of the continental options. However, there are suggestions for improving variety, freshness and service consistency, as well as addressing the lack of a designated dining area.
Room comfort features prominently in positive reviews with guests highlighting the spaciousness, cleanliness and modern furnishings of the accommodations. The bathrooms are notably well-designed and the bedding is frequently described as cozy and conducive to restful sleep. Some minor drawbacks include calls for additional furnishings and specific amenities, but overall, the room experience is rated highly.
Cleanliness is a standout characteristic, as many visitors commend the meticulous housekeeping and tidy environment. The staff's dedication to maintaining high standards of cleanliness and polite interactions is consistently noted, adding to the guests' favorable impressions.
The staff at Arabella Residence distinguish themselves with exceptional hospitality, often mentioned by name for their attentive and courteous service. Whether it is the quick check-ins, helpful reception team or accommodating night staff, the quality of service significantly enhances the guest experience, reflecting the hotel's commitment to excellent customer care.
The free WiFi at Arabella Residence is highly praised for its speed and reliability, further enhancing the convenience for guests, particularly those needing a dependable internet connection for work.
While reviews about the beds vary, the majority are positive with guests appreciating the comfort of the mattresses and clean sheets, contributing to a restful night's sleep. Overall, Arabella Residence provides a highly satisfying stay through its combination of strategic location, comfort, cleanliness, excellent service and reliable internet connectivity. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
3-Star Hotel
Room Types
Three-Bedroom Deluxe ApartmentThis apartment offers a hot tub. Featuring a private entrance, this air-conditioned apartment comprises 1 living room, 3 separate bedrooms and 3 bathrooms with a bath and a shower. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious apartment provides a flat-screen TV with streaming services, a washing machine, soundproof walls, a minibar as well as city views. The unit offers 4 beds.
Deluxe Single RoomThe single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned single room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views. The unit has 1 bed.
Deluxe King RoomGuests will have a special experience as the double room offers a hot tub. The double room includes a private bathroom, well-fitted with a walk-in shower, a bath, a bidet, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as garden views. The unit offers 1 bed.
Executive SuiteThis suite's special feature is the hot tub. The suite includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. Meals can be prepared in the kitchen, which is equipped with a stovetop, a refrigerator, kitchenware and an oven. The spacious air-conditioned suite provides a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as city views. The unit offers 1 bed.
Deluxe Twin RoomGuests will have a special experience as this twin room features a hot tub. The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room's kitchenette, which features kitchenware and a tea and coffee maker, is available for cooking and storing food. The spacious air-conditioned twin room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views. The unit offers 2 beds.
Family SuiteThe family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned family room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as a quiet street view. The unit has 3 beds.
Superior King RoomThis double room's standout feature is the hot tub. The spacious double room offers a private entrance, soundproof walls, as well as a private bathroom boasting a bath and a shower. The double room is furnished with a desk and a seating area and features a tea and coffee maker, a safe deposit box and garden views. The unit has 1 bed.
Superior Twin RoomThis twin room's standout feature is the hot tub. The spacious twin room offers a private entrance, soundproof walls, as well as a private bathroom featuring a bath and a shower. The twin room is furnished with a desk and a seating area and provides a tea and coffee maker, a safe deposit box and a quiet street view. The unit offers 2 beds.
Superior Queen RoomThis double room's special feature is the hot tub. The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room's kitchenette, which features a microwave and a tea and coffee maker, is available for cooking and storing food. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as garden views. The unit offers 1 bed.
Presidential SuiteThe hot tub is a top feature of this suite. Boasting a private entrance, this air-conditioned suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. In the well-fitted kitchenette, guests will find a stovetop, kitchenware, an oven and a microwave. The spacious suite features soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with streaming services, as well as garden views. The unit has 1 bed.
Junior SuiteThis spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The unit has 1 bed.
Two-Bedroom Deluxe ApartmentThis spacious apartment comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. Guests can make meals in the kitchen that features kitchenware, an oven, a microwave and an electric kettle. This apartment has a washing machine, a minibar, flat-screen TV with streaming services, as well as fruit for guests. The unit has 4 beds.
Deluxe One-Bedroom ApartmentThis spacious apartment features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchen that has kitchenware, an oven, a microwave and an electric kettle. This apartment has a minibar, a dining area, flat-screen TV with streaming services, as well as fruit for guests. The unit has 2 beds.
Guest Reviews
8.2
Very Good
Location
Arabella Residence boasts an excellent geographical location in New Cairo, offering proximity to main attractions and key amenities. The hotel is strategically placed between Cairo International Airport (CAI) and the Egyptian International Exhibition Center, making it an ideal choice for business travelers and conference attendees.
Guests frequently praised the hotel for its relaxing and tranquil atmosphere, nestled in a safe, upscale neighborhood. This area is conveniently located near Arabella Plaza Mall and other shopping centers, providing easy access to restaurants, cafes, shops and even a cinema. Visitors have highlighted the convenience of being within walking distance of these facilities.
The hotel's surroundings are noted for their cleanliness and peace, contributing to a restful stay. Despite some guests finding the address initially difficult to locate due to a lack of signage, the overall consensus is that Arabella Residence's location significantly enhances the guest experience, combining comfort, convenience and high-quality service in a serene environment.
Breakfast
At Arabella Residence, breakfast offers a mixed experience according to guest reviews. Positively, many guests appreciated the convenience of having breakfast delivered promptly to their rooms with some noting the quality as good and delicious. There are mentions of a continental spread, including fresh fruits, pastries, eggs to order and a variety of cheeses and warm dishes, adding a touch of local flavor to the morning meal. Some guests found the breakfast to be a great value for the price and an enjoyable start to the day.
On the downside, there were several criticisms. Guests reported limited options and a lack of diversity in the breakfast offerings. Additionally, consistency seemed to be an issue with some experiencing breakfast served on broken trays or noting that it arrived late despite scheduling. Freshness of the products was also a concern for some visitors. The absence of a designated dining area was noted, as breakfast is only available in-room, which occasionally lacked sufficient space.
Overall, while some guests found the breakfast at Arabella Residence to be a highlight of their stay, others felt it could be significantly improved in terms of variety, freshness and service consistency.
Rooms
Arabella Residence is a commendable choice for travelers seeking spacious and comfortable accommodations. Guests repeatedly highlight the cleanliness and comfort of the rooms, noting the well-maintained and modern furnishings that contribute to a pleasant stay. The rooms offer ample space, clean facilities and thoughtful amenities, creating a home-like atmosphere that many find appealing.
The bathrooms are frequently praised for their design, featuring bidets and a modern layout that exceeds typical hotel standards. Comfort extends to the bedding as well with many guests mentioning the cozy mattresses and pillows.
Arabella Residence also benefits from its tranquil environment and polite, courteous staff, who are noted for their warm hospitality. The proximity to a nearby mall adds convenience for guests who appreciate easy access to shopping and dining options.
Overall, while some minimal furnishing and lack of certain amenities were pointed out, the overwhelmingly positive feedback focuses on the spacious, clean and comfortable nature of the rooms, making Arabella Residence a solid choice for a pleasant stay.
Beds
Arabella Residence receives varied feedback about their beds, though the majority of reviews highlight positive experiences. Many guests found the beds to be incredibly comfortable, noting the comfort of the mattresses and pillows, which contributed to a restful night’s sleep. The bedsheets were often praised for being clear and clean with several reviewers identifying them as a standout feature. Positive mentions also extend to the overall comfort of the bedding, enhancing the sleep quality.
However, there were occasional negative remarks with some guests finding the mattresses uncomfortable and one review mentioning a broken bed. Despite these isolated issues, the prevailing sentiment is that Arabella Residence offers a comfortable sleep experience, supported by a generally high standard of room cleanliness and comfort.
Cleanliness
Arabella Residence is widely praised for its exceptional cleanliness. Guests consistently highlight that the rooms are clean, well-maintained and comfortably furnished with modern decor. The overall facility is described as extremely clean with meticulous attention to detail from the housekeeping staff who take great pride in their work. Many guests appreciate the clean towels, neat and tidy environment and commend the excellent cleanliness and service. The reception staff's interaction is also noted as a positive aspect.
In addition to the cleanliness, the location of Arabella Residence is described as a relaxing area, close to the Arabella Plaza Mall. The tranquil setting and beautiful surroundings add to the guests' overall satisfaction. The value for money is considered very good, especially for the area.
Although a few guests pointed out some minor issues such as blown light bulbs and the need for deeper cleaning in some bathrooms, these instances are relatively rare. Generally, guests felt very comfortable and satisfied with the level of cleanliness and the friendly, polite staff. Overall, Arabella Residence stands out for its clean, safe and affordable accommodations, exceeding the expectations of many visitors.
Staff
At Arabella Residence, the standout feature is undeniably the exceptional staff. Guests frequently commend the warm and friendly welcome they receive upon arrival, indicating a consistently high level of hospitality. Staff members like Mr. Usama, Hamed, Abdurahman and Professor Mohamed Osama are particularly noted for their outstanding service and dedication to guest satisfaction.
The reception team, including Mohamed the Yemeni, is highlighted for their respectfulness and helpful nature, always ready to assist with any needs or inquiries. The night staff also garners praise for their friendly and accommodating manner. The personnel go above and beyond to ensure comfort and happiness, demonstrating remarkable kindness and professionalism.
Whether it’s quick check-ins and check-outs or just being generally cooperative and supportive, the staff's attentive and courteous service enhances the overall experience. Even small gestures of friendliness and willingness to help make a significant impact on guests. Descriptions of the staff as "very nice" and "full of hospitality" are common, reinforcing the sentiment that Arabella Residence values and prioritizes excellent customer service. The responsiveness and congeniality of the team, from the reception to the evening shift, stand as a testament to the hotel's commitment to outstanding hospitality.
Wi-Fi
Arabella Residence offers guests an exceptional WiFi experience. Reviews highlight that the WiFi is not only free but also very fast and reliable. Many guests reported that the internet worked flawlessly, supporting their work needs without any issues. The hotel's internet connectivity is also praised for being smoothly integrated with the in-room screens. Additionally, guests consistently mention the dependability of the network, which enhances the overall experience at the hotel.
No, Arabella Residence doesn't have any pool.
No, a spa isn't available at Arabella Residence.
No, Arabella Residence doesn't allow dogs.
No, parking facilities aren't available at Arabella Residence.