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Hotel Dona Leonor

Caldas da Rainha , Hemiciclo João Paulo Ii, N.º 9 (Show on Map)

7.4

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Dona Leonor, set in the heart of Caldas da Rainha, offers an advantageous location that facilitates easy access to the city's amenities, including shops, cafes and main tourist attractions. Guests appreciate the strategic central position, the tranquil environment and the convenience of nearby parking and public transport, making it an excellent base for city exploration.

The breakfast at Hotel Dona Leonor receives positive feedback for its simplicity, quality and consistency. The breakfast buffet features staples such as cheese, ham, yogurt and fruit with special touches like homemade cakes earning particular praise. While some guests desire a bit more variety, the overall dining experience is satisfying, supported by the friendly and accommodating breakfast staff.

For dinner, guests have favorable experiences with both the on-site bar and the nearby restaurant. The restaurant is highly recommended for its excellent food and wine, while the bar serves simple yet tasty meals. The consistent quality of food and the friendly service contribute to a pleasant dining experience at the hotel.

Guest rooms present a mixed picture; they are appreciated for their cleanliness, comfort and charm. However, the decor and furnishings are noticeably aged and some rooms are described as cramped. Despite issues like outdated furniture and noise insulation, the rooms meet basic needs with amenities such as comfy beds, air conditioning and clean bathrooms.

Hotel Dona Leonor excels in cleanliness with guests frequently praising the spotless rooms and well-maintained facilities. Regular and thorough cleaning routines, including the sanitization of bathrooms and fresh linens, contribute to a comfortable and hygienic stay.

The staff at Hotel Dona Leonor is highly regarded for their friendliness, helpfulness and attentiveness. Guests consistently praise the cordial and professional attitude of the employees, who go out of their way to make stays enjoyable. The reception team and the owner are particularly noted for their welcoming and personal attention.

The wifi at Hotel Dona Leonor receives mixed reviews. While generally good in some areas of the hotel, there are significant issues with connection stability and signal strength, particularly in guest rooms.

Parking options at the hotel are appreciated for their convenience and security. While some guests mention limited availability, the various nearby public and private parking options provide practical alternatives.

The hotel is family-friendly, offering amenities suited for children and ensuring a welcoming environment for families. The friendly staff and clean, cozy family rooms enhance the experience for guests traveling with children.

The quality of the beds at Hotel Dona Leonor varies with many guests finding them comfortable while others note issues with mattress firmness and size. However, the bed linens are consistently clean, contributing to a generally positive sleeping experience.

Overall, Hotel Dona Leonor meets the expectations of a typical three-star hotel, balancing comfort and cleanliness with some areas for improvement. It provides a pleasant and adequate stay, particularly for those prioritizing location, charm and friendly service.
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Hotel with Parking

Hotel Dona Leonor offers private parking facilities located nearby, which are free for guests. A notable feature is the availability of a closed and covered garage.

Accessible Hotel

Hotel Dona Leonor is listed as being accessible to people with limited mobility, providing a level of access for guests with mobility challenges.

3-Star Hotel

Hotel Dona Leonor is highly regarded for its central location, offering easy access to local attractions, and provides great value for money. Guests consistently highlight the friendly and helpful staff. The rooms are clean, comfortable, and air-conditioned, with free WiFi available in public areas.

Hotel for Honeymoon

Family Friendly Hotel

Business Hotel

Cheap Hotel

Room Types

Single Room This air-conditioned room features a rustic décor. It has a seating area, a desk and cable TV. It comes with 2 single beds.

Double or Twin Room This air-conditioned room features a rustic décor and large windows. It has a seating area, a desk and cable TV. It comes with 1 double bed or 2 single beds, depending on availability.

Junior Suite This spacious and air-conditioned room features a rustic décor and large windows. It has a seating area with an arm chair, a desk and cable TV. It comes with 2 single beds and 1 sofa bed.

Double or Twin Room with 1 Extra Bed This spacious and air-conditioned room features a rustic décor and large windows. It has a seating area with an arm chair, a desk and cable TV. It comes with 2 single beds and 1 sofa bed.

About Hotel Dona Leonor

License: 216

Guest Reviews

7.4

Good

Location

Hotel Dona Leonor is praised for its unbeatable location, right in the heart of Caldas da Rainha. Visitors appreciate the hotel's central position, which allows easy access to the city's amenities, including shops, cafes, restaurants and main tourist attractions. It provides a strategic base whether you plan to explore the old town, visit the nearby cathedral and square or enjoy the beautiful local parks and museums. The proximity to both the bus and train stations makes it highly convenient for travelers relying on public transport. Despite being in the city center, many guests highlight the hotel's tranquil environment and availability of nearby parking. Overall, Hotel Dona Leonor offers an excellent geographical setting combined with friendly service, contributing to a pleasant and comfortable stay.

Breakfast

Hotel Dona Leonor offers a breakfast experience that has generally been well-received by its guests with many highlighting the appealing simplicity and consistency. Guests have praised the breakfast for being very good, tasty and of decent quality with some even describing it as delicious and satisfying. The breakfast buffet provides a reliable option each morning and includes staples like cheese, ham, yogurt and fruit.

While the breakfast is often described as simple, it is appreciated for its quality and value for money. Some guests noted the presence of special touches from the host, such as homemade cakes and mini custard tarts with these items receiving particular praise. The presence of a small outdoor patio and the friendly, accommodating service from staff also enhance the breakfast experience.

Variety is a recurring theme; many guests enjoyed the diverse and plentiful options available, though some mentioned that there could be more variety, particularly in items like cheese and bread. Despite occasional comments about limited options and areas for improvement, the overall sentiment indicates that the breakfast is more than sufficient for starting the day.

The combination of a good selection, fair quality and attentive service from the breakfast staff contributes positively to the dining experience at Hotel Dona Leonor, making it a well-regarded aspect of the stay.

Dinner

Guests at Hotel Dona Leonor have had largely positive experiences with the dining options available. The hotel features an on-site bar and a nearby restaurant, both of which have garnered favorable comments. Many reviews highlight the amazing food and wine at the restaurant next door, which comes highly recommended for its great culinary offerings.

The hotel's bar also serves dinner with guests reporting pleasant and satisfactory meals. Dinners at the bar are noted for being simple yet tasty and the service is consistently friendly and pleasant. Although the food at the bar is not very elaborate and the menu offers a small amount of choice, the quality of the meals remains high with fresh ingredients being a notable highlight.

Overall, both the bar and the nearby restaurant provide well-served, enjoyable dining experiences, making them favorable options for guests staying at Hotel Dona Leonor.

Rooms

Hotel Dona Leonor presents a mixed picture regarding its rooms, balancing charm with noticeable signs of aging. Many guests appreciated the cleanliness, noting that rooms were tidied daily and described as clean and pleasant. The comfort levels were also highlighted with mentions of comfy beds and adequate heating or air conditioning making stays generally cozy.

However, the hotel's age is apparent in the decor and furnishings, which several guests found outdated or worn out. The furniture seems old with some describing it as giving the room a Count Dracula Transylvania vibe. Many rooms felt cramped and were described as very small, often accompanied by tiny, cramped bathrooms. In contrast, sporadic mentions of spacious rooms suggest that room sizes vary significantly across the hotel.

Noise insulation was another concern with guests reporting hearing noises from neighboring rooms and corridors. Occasional musty or peculiar smells were noted, as well as issues with humidity and ventilation. Some rooms were criticized for poor lighting and insufficient window locks, adding to the aged feel of the accommodation.

Despite the outdated aspects, the hotel still manages to meet basic needs effectively, offering amenities like foreign TV channels, comfortable beds and clean bathrooms. The rustic Portuguese interior adds a touch of local charm, although an upgrade in decor and facilities would greatly enhance the overall guest experience.

In summary, while Hotel Dona Leonor delivers on cleanliness and basic comfort, its aged and sometimes cramped rooms might not meet all modern expectations. For those who prioritize charm and are mindful of budget, it offers a satisfactory stay, but those seeking more updated facilities might find it falls short.

Beds

The beds at Hotel Dona Leonor receive mixed reviews with a variety of experiences reported by guests. While many praise the beds as being comfortable or even extremely comfortable, there are also notable mentions of discomfort related to mattresses and bed sizes. Specifically, some guests find the mattresses to be too soft, while others criticize them for being too hard or old and lumpy. Some beds are described as small and a few guests wish for larger bedding. The pillows also draw mixed feedback with some individuals noting they could be improved. Cleanliness is positively highlighted, as the bed linens are noted to be clean despite being worn in some cases. Overall, while there are numerous instances of comfortable sleeping experiences, the quality and condition of the beds at Hotel Dona Leonor appear inconsistent.

Cleanliness

Hotel Dona Leonor stands out prominently for its impressive cleanliness, consistently leaving a lasting positive impression on its guests. The accommodation is described as impeccably clean with meticulous daily room cleaning ensuring that rooms remain spotless. Guests frequently highlighted the hotel's very clean and tidy rooms with many noting the exceptional cleanliness and regular sanitization.

Daily cleaning routines include the changing of towels and fresh bed linens, contributing to a sense of comfort and hygiene. The entire hotel is well-maintained with both rooms and communal spaces receiving high marks for cleanliness. Guests have appreciated the hotel's adherence to thorough cleaning practices, which include sanitizing the bathrooms and ensuring that sheets smell freshly washed.

While some occasional mentions indicate minor lapses, the overall feedback leans heavily towards the positive. The hotel's commitment to cleanliness pairs well with its friendly and accommodating staff, making it a pleasant and welcoming place to stay. The rooms are not only clean but also comfortable, providing excellent value for money.

In summary, Hotel Dona Leonor excels in maintaining a clean and comfortable environment with extensive praise for its spotless rooms and well-kept facilities, making it a reliable choice for travelers prioritizing hygiene and comfort.

Staff

Hotel Dona Leonor consistently impresses guests with its exceptional staff, receiving praise for their friendliness, helpfulness and attentiveness. Review after review highlights the cordial and professional attitude of the employees, who are described as very friendly, accommodating and always ready to assist. Guests have noted the exemplary hospitality with staff going out of their way to ensure a pleasant stay. Whether it's the reception team, who are particularly welcoming or the evening staff, who are noted for their helpfulness, the hotel's personnel stand out for their kindness and proactive service.

Guests repeatedly mention that the staff is polite, considerate and efficient with a noticeable effort to make communication easy, despite occasional language barriers. From the front office employees to the bar and breakfast room staff, the warmth and charm of the team contribute significantly to the hotel's positive atmosphere. The owner's friendliness and personal attention also leave a lasting impression, enhancing the overall guest experience.

While some isolated reviews mention less cheerful encounters with certain staff members, the overwhelming majority of feedback is highly favorable. The consistency in the praise for the staff’s hospitality suggests that Hotel Dona Leonor prioritizes training and maintaining a high standard of guest service. Visitors have frequently highlighted that interactions with the staff were a significant factor in their enjoyable stay, showcasing the team's central role in creating a welcoming and pleasant environment.

Wi-Fi

The wifi experience at Hotel Dona Leonor presents a mix of feedback from guests. Many guests noted that the wifi was present and generally good with comments pointing out that it worked well throughout the hotel, providing quick and decent connections. For some, the internet worked perfectly and was reliable, offering free access that covered all areas of the hotel.

However, not all feedback was positive. A significant number of reviews mentioned unreliable and weak wifi signals, particularly in the rooms. Complaints included slow connections, difficulties in connecting, frequent drops in signal and poor overall performance in certain areas. Some guests experienced very poor or practically non-existent internet in their rooms with connections that fluctuated frequently or failed entirely.

In summary, while the wifi at Hotel Dona Leonor received praise for its presence and performance in some areas of the hotel, there were notable issues with connection stability and signal strength, especially within the guest rooms.

Parking

Hotel Dona Leonor offers various parking options for its guests with a notable focus on convenience and security. Many reviews highlight the availability of free parking nearby, including free underground parking and spots on the street. Some guests mentioned the hotel's provision of restricted yet secure and reserved parking spaces, which are particularly appealing.

However, parking availability appears limited at times with some reviews noting a scarcity of spots directly at the hotel, necessitating the use of nearby public or private parking areas. Despite this, many guests found the parking process straightforward, thanks to the accessible nearby options and additional parking facilities just a short walk away. A helpful aspect of the hotel is the thorough explanation provided about parking locations, which contributes significantly to a hassle-free experience.

Guests have appreciated the mix of free and paid parking options with free parking often available at specific times or by arranging with the reception. For those who find the on-site parking insufficient, alternatives like nearby underground garages, secured parking locations and public parking spaces offer practical solutions. Despite occasional difficulties in finding a spot right at the hotel, the overall feedback indicates that parking at Hotel Dona Leonor is reasonably manageable with multiple options to suit various needs.

Family

Hotel Dona Leonor offers a family-centered ambiance, making it an ideal destination for families seeking a cozy and pleasant stay. The family-friendly atmosphere is highly praised with guests highlighting the welcoming environment for children. The hotel features family rooms equipped with bunk beds, connecting doors and even refrigerators, ensuring comfort and convenience for all family members.

The friendly and accommodating staff play a crucial role in creating a homely experience, often going out of their way to ensure that families feel right at home. Clean and tidy family rooms further contribute to the hotel's appeal. Children seem to particularly enjoy their stay, making it a good choice for a family vacation.

Despite some minor inconveniences, such as limited toiletries and occasional parking challenges, the overall experience is positive. The hotel’s ability to handle large groups with care, combined with its cozy atmosphere and high-quality services tailored for families, makes Hotel Dona Leonor a recommended option for those traveling with children.

3 Star

Hotel Dona Leonor is generally considered a typical three-star hotel, meeting most expectations associated with that rating. Guests noted it provides a comfortable and adequate stay with a clean, albeit slightly outdated, environment. Some felt it exceeded expectations for a three-star hotel, citing its appropriateness in terms of facilities and services.

However, reviews frequently mentioned that certain aspects of the hotel fell short of what one might expect from a three-star establishment. Comments indicated that the hotel atmosphere and amenities are average and borderline between two and three stars. Numerous reviews expressed dissatisfaction with the breakfast, which consisted of cheese, ham and jam each day, suggesting that it lacked variety and quality.

Overall, while the location and price-quality ratio were in line with a three-star hotel, some guests felt the hotel did not justify its rating, likening it more to a one-star or a cheap inn than a proper three-star hotel.

Business

Hotel Dona Leonor is recognized as a practical choice for business travelers. The hotel offers a range of business-specific facilities, including a well-equipped conference room and meeting rooms of decent size. Guests have noted the comfortable business chairs and a good business center, which enhances the corporate experience. The location is ideal for commuting via train and bus, making it convenient for professionals on the go.

Additionally, the hotel provides good value for money and has been described as exceeding expectations for its price point. The facility is older but well-maintained, reflecting a strong value-for-money ratio appropriate for business travel. Catering services for meetings and a good selection of newspapers further add to the business-friendly environment. Overall, Hotel Dona Leonor effectively meets the needs of business travelers, offering a corporate-friendly atmosphere and essential amenities.

Accessible

Hotel Dona Leonor generally offers accessible facilities for guests with disabilities. The hotel's location is particularly praised for its accessibility with routes and parking options designed for ease of access. The availability of ramps and wheelchair-accessible paths enhances the experience for mobility-restricted guests. The elevator, which is cited as working well and being secure, is another key feature facilitating movement for those with reduced mobility.

Further improvements are being made, including enhancements for visually impaired visitors. While there are some steps at the reception area and a limited number of accessible parking spots, overall, the facilities are considered clean, well-maintained and suitable for guests with various accessibility needs. However, the limited breakfast options may pose a slight inconvenience for some.

Overall, Hotel Dona Leonor receives positive feedback for making concerted efforts to accommodate guests with disabilities with only a few areas for potential improvement noted.

Honeymoon

Hotel Dona Leonor offers an ideal setting for honeymooners, featuring a peaceful and romantic atmosphere perfect for couples seeking a memorable getaway. Guests appreciate the quiet rooms and decorated suites, which enhance the romantic experience. The hotel's romantic package includes thoughtful touches such as a bottle of wine, a honeymoon cake and personalized greetings to make the stay even more special. The staff provides customized service and honeymooners receive special attention, ensuring a great honeymoon experience. A romantic dinner in this idyllic spot complements the overall experience, making it an excellent choice for a romantic retreat.

No, Hotel Dona Leonor doesn't have any pool.

No, a spa isn't available at Hotel Dona Leonor.

No, Hotel Dona Leonor doesn't allow dogs.

Yes, parking facilities are available at Hotel Dona Leonor.

No, Hotel Dona Leonor doesn't have a gym.

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