H10 Atlantic Sunset Horizons Collection

Callao Salvaje, Avenida Adeje 300 s/n - Playa Paraiso28.118685,-16.7756(Show on Map)

8.8

Excellent

+5 Photos

+ 3 Photos3

Checkin - Checkout dates‌

Info

Summary of reviews

Overall, H10 Atlantic Sunset Horizons Collection is a wonderful hotel with stunning ocean views and spacious rooms. While some guests found the location a bit isolated, others appreciated the peaceful atmosphere. The hotel's cleanliness and hospitable staff received high praise from guests. The infinity pools, including a rooftop pool exclusively for privileged clients, were a highlight, as were the family-friendly activities and well-organized facilities. While the breakfast and dinner experiences received mixed reviews, most guests enjoyed the wide variety of food options available. The hotel offers a fantastic spa and free onsite parking, making it a great choice for those seeking luxury. Despite some minor shortcomings, H10 Atlantic Sunset Horizons Collection is an excellent 5-star hotel with helpful staff and exceptional facilities.

Categories

Health & Safety

As part of the H10 chain, this hotel likely adheres to H10's Safety Program, which includes enhanced cleaning and disinfection protocols in guest rooms and common areas, social distancing measures, and staff training on hygiene and safety practices. Expect visible signage and hand sanitizing stations throughout the hotel.

Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?No

Do you perform temperature checks upon guests' arrivals?No

Can guests access their room entrance directly from outside the hotel without entering the lobby?Yes, all rooms

Cleaning

Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?Yes

Does the cleaning crew wear appropriate personal protective equipment?Yes

Do you sanitize the common areas?Yes, multiple times per day

Are luggage trolleys sanitized after each use?Yes

Do you sanitize guests' keys/cards?Yes

Do you provide thorough cleaning of the rooms?Yes

Are all employees trained and monitored to follow a cleaning protocol?Yes

Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?Yes

Do you disinfect high touch areas in guest rooms including light switches and door handles?Yes

Limitations

Are elevator rides limited?Yes, to one guest/family per car.

Is furniture in public areas arranged to allow more space for distancing?Yes

Do you allow people who don't stay or work at the hotel to enter its premises?No

Do you allow people who don't stay at the hotel to enter the rooms?No

Accessories

Do you provide medical kits (masks, gloves and sanitizer) to the staff?Yes

Do you provide medical kits (masks, gloves and sanitizer) to the guests?Yes

Do you provide disinfecting wipes in each room?Yes

Are there hand sanitizing stations throughout the hotel?Yes

Is there a sanitizing sprayer for shoes outside each room?No

Do you use physical distancing markers?No

Do you use delivery robots to get stuff to guests' rooms?No

Are rugs removed from guest rooms?Yes

Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?Yes

Are linens, towels and laundry washed in accordance with the official guidelines?Yes

Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?Yes

Food & Beverage Service

Do you offer pre-made boxed meals to guests?No

Do you offer single-serve options instead of buffets for breakfast?No

Do you offer contactless delivery for in-room dining?Yes

Protocols & Certifications

Do you follow any of these protocols or have you obtained any of these certifications?

Safety Program by H10 Hotels

Has there been a person appointed to supervise the correct implementation of the measures?Yes

Do your staff practice social distancing guidelines?Yes

Are there dedicated isolation zones on property?Yes

Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?Yes

Is there a doctor available either on-site or on-call?Yes

Has the hotel closed during the pandemic?Yes
Reopening Date: Unknown

Pool

This hotel offers multiple pools, including options for adults and children, and provides a luxurious experience with stunning sunset views. The Horizon Collection aspect suggests enhanced amenities and services, making it a prime choice for pool enthusiasts.

Infinity Pool

Heated Pool

Rooftop Pool

Children's Pool

Panoramic View Pool

Pool Water Slide

Outdoor Pool

Number of pools5

Pool 1 information

Location of the pool:Outdoor pool

Is it a pool of special type?

Sea / Salt water pool

Pool minimum depth:1,20 m

Pool maximum depth:1,40 m

When is the pool open?All year

Opening hours:10:00 - 18:00

The pool also has:

Pool bar

Lifeguard supervision

Around the pool, there are also available:

Showers

Towels

Sunbeds

Umbrellas

Are there written rules guests should follow before entering the pool?Yes

Is the pool accessible to persons with disabilities?No

Pool 2 information

Location of the pool:Outdoor pool

Is it a pool of special type?

Heated pool

In the pool there is also:

an area designated for children

Pool minimum depth:1,40 m

Pool maximum depth:1,40 m

When is the pool open?All year

Opening hours:10:00 - 18:00

Pool heating period:From 1 November to 30 April

The pool also has:

Lifeguard supervision

Around the pool, there are also available:

Sunbeds

Umbrellas

Are there written rules guests should follow before entering the pool?Yes

Pool 3 information

Location of the pool:Outdoor pool

Is it a pool of special type?

Heated pool

In the pool there is also:

an area designated for children

Pool minimum depth:0,25 m

Pool maximum depth:0,25 m

When is the pool open?All year

Opening hours:10:00 - 18:00

The pool also has:

Lifeguard supervision

Around the pool, there are also available:

Sunbeds

Umbrellas

Are there written rules guests should follow before entering the pool?Yes

Pool 4 information

Location of the pool:Outdoor pool

Is it a pool of special type?

Sea / Salt water pool

Heated pool

Infinity pool

Pool minimum depth:1,13 m

Pool maximum depth:1,13 m

When is the pool open?All year

Opening hours:10:00 - 18:00

Pool heating period:From 1 November to 30 April

The pool also has:

Lifeguard supervision

Around the pool, there are also available:

Sunbeds

Umbrellas

Are there written rules guests should follow before entering the pool?Yes

Pool 5 information

Location of the pool:Outdoor pool

Infinity Pool

This hotel features awe-inspiring infinity pools strategically positioned to provide panoramic views of the ocean and the island of La Gomera, creating a stunning visual effect.

Heated Pool

This hotel is among the best hotels with heated pool in Callao Salvaje. It offers spacious accommodation.

Rooftop Pool

Offers a rooftop pool with panoramic views. It is a modern hotel with stylish design and a relaxing atmosphere, perfect for enjoying the sunset.

Sustainability Journey

This H10 hotel is part of the 'Stay Green' sustainability plan, aiming to reduce greenhouse gas emissions by 75% and water consumption by 20%. All H10 hotels in Spain have consumed green electricity since 2016, and the chain has significantly reduced single-use plastics.

Panoramic View Pool

This hotel offers multiple infinity pools with panoramic views of the ocean, especially breathtaking during sunset. The rooftop pool and bar provide a luxurious and relaxing atmosphere.

Pool Water Slide

Immerse yourself in the ultimate seaside getaway at H10 Atlantic Sunset, a magnificent five-star resort located in Playa Paraíso. This recently opened resort is a haven of serenity and opulence, boasting modern rooms and stunning terraces that provide panoramic vistas of the majestic ocean.

However, the star attraction of the resort lies in its sprawling swimming pools, offering a delightful retreat for guests of all generations to soak up the sun and revel in the revitalizing waters. Whether you seek relaxation or exhilaration, the expansive pools provide the perfect setting to unwind and create lasting memories. For the little ones, a special water games area awaits, complete with not just one, but three thrilling water slides. This dedicated space ensures that children can have the time of their lives, sliding down the twists and turns, and splashing into the sparkling pool. It's the perfect recipe for endless laughter and unforgettable moments during their stay at H10 Atlantic Sunset.

Children's Pool

This hotel features a heated freshwater family swimming pool with a water games area and a playground. It also has multiple pools that include waterslides for children.

Outdoor Pool

This hotel features 4 outdoor pools, comprising both saltwater and freshwater options, along with a children's pool and an aqua park. Guests in Privilege service rooms benefit from exclusive access to a rooftop infinity pool.

EV charging stations

This hotel is included as it features EV charging stations, providing a convenient amenity for electric vehicle owners.

Accessible

This hotel offers 16 accessible rooms equipped with walk-in showers, grab rails, and sliding bathroom doors. The Beach Club Lagoon features ramped pool access, and there is level access throughout the hotel. Accessible rooms include grab rails on both sides of the toilet, a drop-down shower chair, and both overhead and handheld shower heads. Balconies in accessible rooms can be accessed with approximately a one-inch step.

Parking

Provides free parking with a spacious parking garage conveniently located both underground and overground, eliminating the need to search for a spot. The parking lot is noted for its large size.

EV charging stations

Business

This hotel offers amenities for business travellers such as room service, a restaurant, and a fitness center.

Family

This hotel offers family-friendly amenities and activities suitable for children of all ages. There are spacious family rooms and a variety of dining options, making it a convenient choice for families.

Luxury

Beach

Spa

Answers last updated by H10 Atlantic Sunset Horizons Collection

5 Star

All-Inclusive Packages

Golf

Honeymoon

Romantic

Gym

Room Types

Double Room - 2 AdultsThe spacious twin/double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. This wheelchair accessible twin/double room features a minibar, a seating area with a flat-screen TV and a toilet with grab rails.

Double Room (1 Adult)The spacious twin/double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. This wheelchair accessible twin/double room has a minibar, a seating area with a flat-screen TV and a toilet with grab rails.

Double or Twin Room with Side Sea View (2 Adults)The spacious twin/double room offers air conditioning, soundproof walls, a balcony with sea views as well as a private bathroom boasting a walk-in shower.

Double or Twin Room with Side Sea View (1 Adult)The spacious twin/double room features air conditioning, soundproof walls, a balcony with sea views as well as a private bathroom boasting a walk-in shower.

Double Room (3 Adults)The spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer.

Double Room with Side Sea View (3 adults)The spacious double room provides air conditioning, soundproof walls, a balcony with sea views as well as a private bathroom featuring a walk-in shower.

Family Room (2 Adults + 1 Child)The spacious family room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. This wheelchair accessible family room features a minibar, a seating area with a flat-screen TV and a toilet with grab rails.

Family Room (2 Adults + 2 Children)The spacious family room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer.

Family Room (2 Adults + 3 Children)The spacious family room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer.

Family Room (3 Adults + 1 Child)The spacious family room offers air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. This wheelchair accessible family room features a minibar, a seating area with a flat-screen TV and a toilet with grab rails.

Privilege Double Room (1 Adult)The spacious twin/double room offers air conditioning, soundproof walls, a balcony with sea views as well as a private bathroom boasting a walk-in shower.

Privilege Double Room (2 Adults)The spacious twin/double room offers air conditioning, soundproof walls, a balcony with sea views as well as a private bathroom boasting a walk-in shower.

Privilege Double Room (2 Adults + 1 Child)The spacious double room offers air conditioning, soundproof walls, a balcony with sea views as well as a private bathroom boasting a walk-in shower.

Privilege Double Room (3 Adults)The spacious double room offers air conditioning, soundproof walls, a balcony with sea views as well as a private bathroom boasting a walk-in shower.

Privilège Room (2 adults + 2 children)The spacious double room features air conditioning, soundproof walls, a balcony with sea views as well as a private bathroom boasting a walk-in shower.

Junior Suite (2 Adults)This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite is air-conditioned and features a flat-screen TV with satellite channels, soundproof walls, a minibar and a tea and coffee maker. The unit offers 2 beds.

Junior Suite (2 Adults + 1 Child)This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite offers air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with satellite channels. The unit offers 2 beds.

Junior Suite (2 Adults + 2 Children)This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite provides air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.

Junior Suite (2 Adults + 3 Children)This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite offers air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with satellite channels. The unit offers 3 beds.

Junior Suite (3 Adults + 1 Child)This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite provides air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with satellite channels. The unit offers 3 beds.

Suite Rooftop (2 Adults)This suite features a hot tub. This spacious suite features 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit has 1 bed.

Suite Rooftop (2 Adults + 1 Child)This suite offers a hot tub. This spacious suite comprises 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit offers 2 beds.

Suite Rooftop (2 Adults + 2 Children)This suite features a hot tub. This spacious suite comprises 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit offers 2 beds.

Suite Rooftop (2 Adults + 3 Children)This suite's standout feature is the hot tub. This spacious suite is comprised of 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit offers 3 beds.

Suite Rooftop (3 Adults)Guests will have a special experience as the suite features a hot tub. This spacious suite consists of 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit offers 2 beds.

Swim Up (2 Adults)The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. Boasting a terrace with pool views, this suite also features soundproof walls and a flat-screen TV with satellite channels. The unit has 1 bed.

Swim Up (3 Adults)The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. Boasting a terrace with pool views, this suite also features soundproof walls and a flat-screen TV with satellite channels. The unit has 2 beds.

Junior Suite Privilege (2 Adults)This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit offers 1 bed.

Junior Suite Privilege (2 Adults + 1 Child)This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit has 2 beds.

Junior Suite Privilege (2 Adults + 2 Children)This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit has 2 beds.

Junior Suite Privilege (2 Adults + 3 Children)This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit offers 3 beds.

Junior Suite Privilege (3 Adults)This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit has 2 beds.

Family Room with Side Sea View (2 adults + 1 child)The spacious family room features air conditioning, soundproof walls, a balcony with sea views as well as a private bathroom boasting a walk-in shower.

Family Room with Side Sea View (2 Adults + 2 Children)The spacious family room provides air conditioning, soundproof walls, a balcony with sea views as well as a private bathroom featuring a walk-in shower.

Family Room with Side Sea View (2 Adults + 3 Children)The spacious family room provides air conditioning, soundproof walls, a balcony with sea views as well as a private bathroom featuring a walk-in shower.

Family Room with Side Sea View (3 Adults + 1 Child)The spacious family room features air conditioning, soundproof walls, a balcony with sea views as well as a private bathroom boasting a walk-in shower.

Privilege Double Room (1 Adult + 1 Child)The spacious double room features air conditioning, soundproof walls, a balcony with sea views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

Privilege Room (1 Adult + 2 Children)The spacious double room provides air conditioning, soundproof walls, a balcony with sea views as well as a private bathroom featuring a walk-in shower.

Family Room (1 Adult + 3 Children)The spacious family room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. This wheelchair accessible family room features a minibar, a seating area with a flat-screen TV and a toilet with grab rails.

Family Room (1 Adult + 2 Children)The spacious family room offers air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. This wheelchair accessible family room features a minibar, a seating area with a flat-screen TV and a toilet with grab rails.

Suite Rooftop (1 Adult + 2 Children)Guests will have a special experience as the suite features a hot tub. Boasting 1 bedroom, this spacious suite has 1 bathroom with a bath, a seating area and terrace where you can relax. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit offers 3 beds.

Suite Rooftop (3 Adults + 1 Child)The hot tub is the standout feature of this suite. Boasting 1 bedroom, this spacious suite has 1 bathroom with a bath, a seating area and terrace where you can relax. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit offers 4 beds.

Suite Rooftop (1 Adult + 3 Children)This double room features a hot tub. The spacious double room features air conditioning, soundproof walls, a terrace with sea views as well as a private bathroom boasting a bath.

Junior Suite (1 Adult + 2 Children)Providing free toiletries and bathrobes, this suite includes a private bathroom with a shower, a hairdryer and slippers. The spacious suite provides air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with satellite channels.

Junior SuiteProviding free toiletries and bathrobes, this suite includes a private bathroom with a shower, a hairdryer and slippers. The spacious suite provides air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with satellite channels.

Junior Suite (1 Adult + 3 Children)The spacious suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The suite provides air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with satellite channels. The unit offers 3 beds.

Junior Suite Privilege (1 Adult + 2 Children)The spacious suite features 1 bedroom and 3 bathrooms with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit offers 3 beds.

Junior Suite Privilege (3 Adults + 1 Child)The spacious suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit offers 4 beds.

Junior Suite Privilege (1 Adult + 3 Children)The spacious suite features 1 bedroom and 3 bathrooms with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit offers 3 beds.

Family Room with Side Sea View (1 Adult + 2 Children)The spacious family room offers air conditioning, soundproof walls, a balcony with sea views as well as a private bathroom featuring a walk-in shower.

Double or Twin Room with Sea ViewProviding free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned twin/double room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views.

Double or Twin Room with Sea ViewThe spacious twin/double room offers air conditioning, soundproof walls, a balcony with sea views as well as a private bathroom boasting a walk-in shower.

Double or Twin Room with Sea ViewThe spacious twin/double room provides air conditioning, soundproof walls, a balcony with sea views as well as a private bathroom featuring a walk-in shower.

Family Room with Sea ViewProviding free toiletries and bathrobes, this family room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned family room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views.

Family Room with Sea ViewOffering free toiletries and bathrobes, this family room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned family room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views.

Guest Reviews

8.8

Excellent

Review Summaries

Location

H10 Atlantic Sunset Horizons Collection is a beautiful hotel with a great location, right across from the ocean. The hotel offers stunning views and the infinity pools make for an amazing sunset experience. Although there may not be much to do within walking distance, it's easy to rent a car on-site for exploring further afield. The hotel itself is clean and well-designed with plenty of green space and underground parking available. While some guests found the hotel to be a bit isolated or lacking in amenities nearby, others enjoyed the peacefulness of the location away from some of the more crowded areas. It's worth noting that the hotel's beach is not quite what you might expect and guests need to go through a less-than-ideal route to reach it. However, overall the location of the hotel is praised by many guests for its proximity to the ocean and stunning views.

Breakfast

The breakfast at H10 Atlantic Sunset Horizons Collection has received mixed reviews, but mostly positive. Guests appreciate the good quality and varied selection of food available at the buffet. Some guests have noted that there could be more vegetarian, vegan and fresh fruit options. Some guests have also pointed out that the breakfast could be better for a 5-star hotel. However, many guests have raved about the amazing breakfast choices, which include champagne and a huge selection of food. Some guests have also praised the polite and friendly staff. The hotel requires guests to reserve tables for breakfast and dinner in advance, which some guests find inconvenient. Overall, the breakfast at H10 Atlantic Sunset Horizons Collection seems to be a good start to the day with a varied and high-quality selection of food available.

Dinner

The dinner experience at H10 Atlantic Sunset Horizons Collection received mixed reviews from guests. Some found the buffet to be rich and varied with good options and excellent staff service, while others found the quality of the food to be poor with dry or overcooked dishes. Fresh fish was a highlight, as were some of the themed dinner nights, such as Italian and sushi. Vegetarian/vegan options were available. A common issue was a shortage of cutlery, which guests had to repeatedly request and often found to be dirty. Breakfast received more negative feedback with burnt croissants, poorly cooked hot food and overcrowding. However, there were also positive comments about the variety and daily twist to the food. Room service had limited availability and the pool bar menu could be expanded. Overall, the quality of the dinner experience was a mixed bag with some excellent food and service, but room for improvement in several areas.

Rooms

The H10 Atlantic Sunset Horizons Collection hotel boasts modern and spacious rooms with amazing views of the sea. Guests loved the comfortable beds and shower and the clean facilities. The hotel has great design and is well-organized with an infinity pool on the ground floor, nice relax areas and lovely terraces with sofas. Some guests noted issues with their rooms such as noise in the morning or from neighboring hotels, ants, or insects in the bathroom. However, the majority of guests left positive feedback about their rooms, praising their spaciousness and decor and the great service provided by the friendly staff.

Beds

Guests of H10 Atlantic Sunset Horizons Collection have shared their opinions on the hotel's beds. Despite some negative comments about unstable beds, urine stains and requests for double beds not being met, the majority of reviews have been positive. Many guests have praised the comfortable beds, large selection of pillows and overall quality of sleep. The hotel also offers a pillow menu for guests to choose their preferred type. Additionally, the hotel has a great pool and is well run. While there have been some issues, overall the beds at H10 Atlantic Sunset Horizons Collection are comfortable and provide an excellent snooze-worthy experience.

Cleanliness

The H10 Atlantic Sunset Horizons Collection hotel has received numerous positive reviews regarding the cleanliness of the hotel. Guests have stated that everything is very clean and well-organized with spotlessly clean rooms and facilities. The hotel's modern architecture and nice location are complimented by its cleanliness. The staff is friendly and takes excellent care of the hotel's cleanliness with guests describing the cleaning as perfect and the hygiene in other areas as very good. The quality of cleaning corresponds to the hotel's category and guests are impressed with the spacious, clean rooms. While a few reports of insects and neglected cleaning have been reported, the hotel quickly addressed the issues. Overall, the hotel's excellent cleanliness is highlighted in guest reviews and is a definite plus for anyone considering a stay at the H10 Atlantic Sunset Horizons Collection.

Staff

H10 Atlantic Sunset Horizons Collection is a great choice for travelers who want a luxurious stay with exceptional service. The smiling and welcoming staff create a warm and hospitable environment. Personnel are described as très agréable, very friendly, super friendly and helpful. Many guests appreciate that employees are always available to ensure high comfort, especially those working in the lobby or buffet. The hotel also offers services, such as organizing excursions, supervised children's activities and live music. The cleanliness is praised and some guests highlight the friendly staff in the buffet area. However, a few drawbacks mentioned are waiting times at check-in and some inconsistencies with drinks orders. Nevertheless, the bellboy, housekeeping staff and client relations team are praised for their professionalism, attitude and helpfulness.

Spa

The H10 Atlantic Sunset Horizons Collection hotel has a fantastic spa with professional and affordable massages. Guests have enjoyed the pleasant spa and massages during their stay. However, there were a few negative experiences reported, including a language barrier with the spa staff and inflexibility with booking procedures. One guest also had an unfortunate encounter with a manager regarding entry to the spa with a young child. Despite these incidents, the hotel offers gym and spa facilities for guests to enjoy.

Pool

The H10 Atlantic Sunset Horizons Collection boasts a variety of pools to cater to all preferences, including heated pools, children's pools, infinity pools with stunning ocean views and even a rooftop pool exclusively for privileged guests. The pool areas are well maintained and spacious with comfortable sun loungers and hammocks. Despite some comments of cold water in some pools, guests generally enjoyed their time in the pools and appreciated the availability of poolside bars and kids' menus. Families with children will appreciate the hotel's mini club, mini disco and water slide pool. The hotel is ideal for those who seek a relaxing atmosphere and excellent facilities. However, some guests mentioned limited service by the pool and below-average drink quality. Overall, the hotel spaces, restaurants and common areas were clean and well-maintained, making for an ideal holiday experience.

Beach

The H10 Atlantic Sunset Horizons Collection is located right across from the ocean, making it the perfect spot for nature lovers who want to enjoy the beauty of the promenade. While there isn't a beach right beside the hotel, there are many different beaches in the vicinity which offer stunning views of the ocean. You can easilyaccess a nearby beach and local shops within minutes of walking from the hotel. For guests who prefer a quieter atmosphere, there's a local cafe that overlooks the crashing waves of the ocean. Although the hotel advertises itself as beachfront, access to the beach is a bit inconvenient and the small beach lacks amenities like sunshades or sunbeds. Nevertheless, there are many other options to enjoy the sunset from in the area, including the fantastic sea views from the hotel itself.

Parking

If you're planning a trip to H10 Atlantic Sunset Horizons Collection and have a car, you'll be pleased to know that the hotel offers free parking. The parking garage is spacious and conveniently located both underground and overground, so there's no need to search for a spot. Some guests have even praised the large size of the parking lot. The garage is easy to access with a system for opening the door. While one guest had an unfortunate experience where the system stopped working for a day, the hotel staff addressed the issue promptly and there were no further problems. Overall, guests appreciate having the option of free parking on site, particularly in a convenient underground garage.

Family

If you're travelling with little ones and looking for a family-friendly hotel, H10 Atlantic Sunset Horizons Collection is an ideal choice. The hotel offers many activities for kids, from pools, mini club, mini disco, to shows. There is even a Daisy Club with daily activities and a team around kids entertainment who are very nice. The rooms are clean, large and airy, either with stunning sea views or easy access to the water park and playground. Young guests can enjoy the heated family pool with water games and slides, while older ones can have fun at the game room or the park with slides and swings. Additionally, the hotel is close to other parks for kids and attractions. The staff are friendly and helpful and there is a theatre in the hotel with an animation team for kids every day and night. It makes it one of the most suitable hotels for families with children. However, some guests complained about the Italian and the lack of atmosphere by the pool, which makes it not so enjoyable for couples. Also, some mentioned that the hotel was heavily occupied by families with small children, leading to some noise and commotion during mealtimes. Overall, the H10 Atlantic Sunset Horizons Collection is a great option for families and the Daisy Club team were amazing with their daughter.

5 Star

The H10 Atlantic Sunset Horizons Collection is a recommended 5-star hotel with great facilities and superb staff. The rooms are large, clean and comfortable with excellent beds. Although breakfast quality was not up to 5-star standard for some guests, overall, the hotel does not disappoint and the experience is exceptional. However, some guests felt that the hotel was not a true 5-star, especially for those who did not have access to the privilege level facilities and services. The hotel's evening entertainment was also poor for some guests. Despite these minor shortcomings, the H10 Atlantic Sunset Horizons Collection is a modern and stylish hotel with helpful staff and excellent facilities, making it a great choice for a luxury getaway.

Infinity Pool

H10 Atlantic Sunset Horizons Collection boasts of its awe-inspiring infinity pools, located strategically to provide you with panoramic views of the ocean while enjoying a refreshing swim. Most of the guests absolutely loved the experience and couldn't stop raving about the stunning sunset views from the infinity pools. Not only do these pools offer a relaxing swim, but they were also perfect for morning yoga sessions. The hotel spaces are kept sparkling clean and the spacious rooms and the infinity pool make for a perfect relaxing stay. Only to note, the rooftop infinity pool is exclusive to some customers. Whether you're looking to soak up some sun or take a refreshing dip while gazing at the ocean, the infinity pool at H10 Atlantic Sunset Horizons Collection is a must-visit spot for any traveler.

Outdoor Pool

The H10 Atlantic Sunset Horizons Collection hotel is a must-visit destination for those looking for a great outdoor space to relax in. Guests have praised the hotel for its beautiful infinity pools, where they can enjoy a stunning sunset view. The hotel's well-run and spacious environment impressed guests with the rooftop pool being a particular highlight for privileged clients. The outdoor swimming pool was also a hit with travelers with some describing it as "amazing" and "fantastic." Overall, guests found the hotel spaces to be clean, tidy and enjoyable. While some reviews did not mention the outdoor pool specifically, it was clear that the hotel's swimming experiences left a positive impression on guests.

Luxury

The H10 Atlantic Sunset Horizons Collection hotel gives guests a luxurious experience with its original and stylish design. While some amenities may only be for those at the "privilege level," the hotel itself feels like a 5-star stay. Guests loved the large and clean rooms with comfortable beds. Despite some negative reviews on breakfast quality and entertainment, most visitors agree it is one of the best hotels they've stayed in. The modern and sleek vibe adds to the overall feeling of newness and luxury.

FAQ

Yes, H10 Atlantic Sunset Horizons Collection has pool(s) that belong to one or more of the following categories: Infinity Pool, Heated Pool, Children's Pool, Rooftop Pool, Panoramic View Pool, Pool Water Slide, Outdoor Pool. For more information, read the answers to the Poolquestionnaire

Yes, a spa is available at H10 Atlantic Sunset Horizons Collection. For more information, read the answers to the Spa questionnaire

No, H10 Atlantic Sunset Horizons Collection doesn't allow dogs.

Yes, parking facilities are available at H10 Atlantic Sunset Horizons Collection.

Yes, H10 Atlantic Sunset Horizons Collection has a gym.

Location

More Options