Holiday Inn Express & Suites Boston - Cambridge by IHG

Cambridge 42.37331000, -71.08161500 , 250 Monsignor O'brien Highway (Show on Map)
7.9
Good


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Summary of reviewsThe Holiday Inn Express & Suites Boston - Cambridge by IHG receives high marks from guests, particularly for its strategic location and value. Nestled in a lively part of Cambridge, the hotel offers easy access to public transport, making both Cambridge and Boston conveniently reachable. Its proximity to attractions like MIT, Harvard, and downtown Boston, along with nearby amenities such as restaurants and shops, adds to its appeal. The hotel provides a peaceful retreat in a quiet neighborhood, appreciated for being close to city buzz yet serene for relaxation.

Guests consistently praise the hotel's breakfast, with a varied, plentiful spread that includes hot items rotated daily for diversity. The breakfast adds valuable convenience to stays, complemented by efficient service from friendly staff. The rooms are notable for their spaciousness and cleanliness, complete with modern amenities like a coffee machine, microwave, and fridge. Comfortable beds enhance guests' experiences, providing a restful night's sleep.

Cleanliness is a standout feature, with the hotel and its facilities described as well-maintained. The cleaning staff contributes significantly to the welcoming atmosphere, supported by an accommodating team known for exceptional hospitality. Though Wi-Fi service poses challenges, with reports of slow and unreliable connectivity, the hospitality of staff members like Edith and Daniel is frequently highlighted for enhancing guest experiences.

Parking presents mixed reviews; while convenient, some guests find the fee of $50 per day high. However, options to park larger vehicles are appreciated. Families find the hotel welcoming, with accommodations and amenities catering well to their needs. Comfortable beds and a family-friendly breakfast are noted, alongside staff attentiveness that makes the hotel appealing to families and solo travelers alike.

Overall, the Holiday Inn Express & Suites Boston - Cambridge by IHG delivers a reliable, clean, and welcoming experience. It stands out for its convenience, cleanliness, and friendly service, making it a favorable choice for visitors to the Boston-Cambridge area seeking comfort and value.
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Categories
Hotel with Parking
This hotel offers parking facilities for its guests.

3-Star Hotel
This hotel provides easy access to public transportation, making it convenient to reach downtown Boston. It includes amenities suitable for both short and extended stays.

Hotel for Honeymoon

Family Friendly Hotel

Business Hotel

Accessible Hotel

Room Types
Standard Room This room contain one queen bed.

Standard King Room This room features a microwave, refrigerator, cable TV, and a work desk. A sofa bed is also included.

Standard Queen Room This room features a microwave, refrigerator, cable TV, and a work desk.

Standard King Room with Accessible Tub - Mobility Access This accessible room features a microwave, refrigerator, cable TV, and a work desk.

Standard Queen Room with Two Queen Beds This room features a microwave, refrigerator, cable TV, and a work desk.

Standard King Room with City View Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with cable channels. The unit offers 2 beds.

Standard Double Room with Two Double Beds and Accessible Tub - Mobility Access Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

King Suite with Sofa Bed - Non-Smoking This air-conditioned suite includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Guest Reviews
7.9
Good
Location
Nestled in a vibrant part of Cambridge, the Holiday Inn Express & Suites Boston - Cambridge boasts a fantastic location that many guests appreciate. Its proximity to public transport makes navigating both Cambridge and Boston convenient, with the Lechmere T stop just a short walk away. Visitors find themselves within easy reach of major attractions, including MIT, Harvard, and downtown Boston, making it a strategic choice for those looking to explore both cities without the need to drive into Boston's busy streets.

Not only is the hotel well-connected by the metro system, but it's also surrounded by various amenities like restaurants, shops, and even a local supermarket. For those aiming to enjoy Cambridge's offerings, the nearby Green Line offers seamless access to local bars and eateries. Furthermore, the neighborhood is praised for being quiet and yet so close to the city buzz, providing a peaceful retreat after a day of exploration.

Guests also value the cost-effectiveness of staying outside the central hustle while still remaining accessible to key sites like the Freedom Trail and Fenway Park. The location is undeniably a highlight for runners attending events like the Boston Marathon, with early breakfast options catering to their needs. Overall, the hotel’s location strikes a balance between convenience, connectivity, and a welcoming neighborhood atmosphere, making it a favored choice for many visitors.

Breakfast
The breakfast experience at the Holiday Inn Express & Suites Boston - Cambridge presents an overall positive impression. Frequent mentions of a varied and plentiful breakfast spread indicate that guests have a broad selection of options available each morning. The hot breakfast is particularly acclaimed, with praises for its delicious quality and the substantial variety offered day after day. The buffet style is generally well-received, with trays being refilled promptly, ensuring a plentiful supply throughout serving hours.

Guests commend the thoughtful rotation of hot items to maintain an interesting and diverse selection. The inclusion of breakfast with room stay is noted as a beneficial convenience, contributing to the overall value of the stay. While occasional feedback suggests room for improvement, particularly with international or vegetarian selections, most reviews highlight the delightful nature of the breakfast experience, complemented by the efficient and friendly service from the staff. The breakfast, coupled with a comfortable location near key attractions like MIT and Fenway, rounds out the appeal and hospitality of this Cambridge-based hotel.

Rooms
Holiday Inn Express & Suites Boston - Cambridge by IHG offers rooms that consistently impress with their spaciousness and cleanliness. Many reviews highlight the ample room size, often described as large and comfortable, and some even remark on the unexpected spaciousness. Guests appreciate the array of amenities available in the rooms, including a microwave, fridge, coffee machine, and large TV, contributing to a modern and comfortable stay.

The cleanliness of the hotel and its rooms is frequently praised, with comments noting how tidy and well-maintained the spaces are, and many guests emphasize the recent renovations that contribute to the fresh feel of the accommodations. Comfort extends to the beds, which are often described as very comfortable with a choice of pillows, allowing for a restful night’s sleep.

While some guests experienced minor maintenance issues or found certain rooms to be noisy due to their location, these instances seem to be the exception rather than the norm. The bathrooms receive special mention for being nicely remodeled, adding to the overall positive impressions.

The overall experience is complemented by the hotel's ideal location and excellent breakfast offerings, making it a well-rounded choice for those visiting the area. Despite some mixed feedback on room décor and occasional noise, the consensus is that the hotel delivers on expectations for a pleasant and comfortable stay.

Beds
When planning a stay at the Holiday Inn Express & Suites Boston - Cambridge by IHG, guests can look forward to a consistently comfortable sleeping experience, as the beds and bedding often receive high praise. Many guests have described the beds as super comfy, heavenly, and even fantastic. The pillows also earn high marks for their comfort, and the spacious rooms offer a large area for relaxation and privacy, enhancing the overall comfort of the stay.

Though most reviews highlight the comfort and appeal of the beds, expressing sentiments like incredibly comfortable and cozy, there are some comments about the sofa bed, noting it can be too soft with insufficient support.

Overall, the beds are a standout feature, ensuring guests have restful and enjoyable nights, complemented by clean surroundings and supportive amenities. The added perk of tasty breakfasts and friendly staff seems to make for a well-rounded and satisfying experience at this hotel.

Cleanliness
The Holiday Inn Express & Suites Boston - Cambridge by IHG is consistently praised for its high standards of cleanliness. Guests commonly describe the rooms as clean, spacious, and comfortably appointed, ensuring a pleasant stay. Many reviews highlight the pristine condition of the bathrooms and overall hotel facilities, with several guests noting that the cleanliness meets their expectations for the price point. The cleaning staff is also recognized for maintaining the rooms well, with cleanliness consistently mentioned as a strong attribute of the hotel.

Moreover, guests appreciate the friendly and helpful staff, who contribute to a welcoming atmosphere. The hotel's organization and upkeep are frequently commended, with visitors emphasizing the clean and quiet environment. Offering convenience and good value, the hotel also receives positive comments on its solid breakfast offerings, complementing the tidy and comfortable accommodations.

Despite instances where room cleanliness appears to fluctuate, the general consensus portrays the property as very clean and well-maintained, providing an inviting setting close to local amenities such as subway stations. Overall, the cleanliness of Holiday Inn Express & Suites Boston - Cambridge plays a pivotal role in ensuring guests have a satisfying visit.

Staff
Holiday Inn Express & Suites Boston - Cambridge by IHG receives considerable praise for its staff's exceptional hospitality. The team is consistently described as friendly, helpful, and accommodating. Guests appreciate the warmth and enthusiasm of the employees, with repeated mentions of their welcoming nature and willingness to go above and beyond. Notable individuals such as Edith and Daniel receive specific accolades for their helpfulness and professionalism. The hotel's staff is recognized for excellent service, creating a positive and pleasant experience for guests. While there are occasional mentions of less approachable staff members, the overwhelming sentiment highlights the staff's courteous and attentive service, contributing significantly to a satisfying stay.

Wi-Fi
The Holiday Inn Express & Suites Boston - Cambridge by IHG appears to face significant challenges with its Wi-Fi service, as highlighted by guest reviews. Many visitors encountered difficulties with the network, noting that accessing the internet required an access code and was often unreliable, with frequent disconnects and weak signals. The internet speed was reported to be quite slow, and the coverage within rooms, such as room 306, was inadequate. Some guests found the Wi-Fi to be nearly non-functional, creating frustration for those who needed consistent connectivity. Despite these drawbacks, it is worth mentioning that internet is included in the room package. However, improvements in the Wi-Fi service could greatly enhance the overall guest experience at this hotel.

Parking
Holiday Inn Express & Suites Boston - Cambridge offers on-site parking, which is generally convenient and easy to access. While some guests find the parking availability adequate, others have noted it's limited in size, particularly at the back of the building. Additionally, the hotel accommodates larger vehicles, such as trucks, in its parking lot overnight when possible, which some guests find helpful. Despite the convenience of on-site parking, the cost is often mentioned as a significant drawback, with a fee of $50 per day. Many guests perceive this rate to be high, especially when considering the overall expense of the room. Some guests indicate that parking costs are included in their room pricing, while others find themselves having to pay separately. When on-site parking is full, guests are sometimes directed to a nearby lot, which can be less convenient. Although some guests found the rates excessive compared to other options in the area, others acknowledge that the pricing might align with typical Boston rates. Ultimately, the cost of parking remains a notable concern for guests, impacting their overall satisfaction with their stay.

Family
The Holiday Inn Express & Suites Boston - Cambridge by IHG stands out as a welcoming destination for families with children. Travelers appreciate the hotel's pleasant and family-friendly atmosphere, along with its commitment to cleanliness. The rooms are designed to comfortably accommodate families, with thoughtful amenities such as a pull-out bed, which many guests find convenient for kids. The location is praised for its accessibility to family-friendly attractions in Boston, being close enough to the city's public transit system, yet distant enough from the hustle and bustle.

Visitors are particularly impressed with the breakfast offerings, finding them a great start for a busy day of exploration. The staff is highlighted for their exceptional service, adding to the overall satisfaction of family travelers. The hotel has successfully catered to families of various sizes, including those with teenagers or even a baby, proving to be accommodating for different needs. Consistently receiving positive remarks, the hotel creates an enjoyable experience that has led families to return for another stay.

3 Star
The Holiday Inn Express & Suites Boston - Cambridge by IHG offers a reliable and comfortable experience for travelers seeking accommodation near downtown Boston. Notably, the hotel impresses with its cleanliness and well-maintained facilities, which contribute to a pleasant stay. Guests commend the very good breakfast that adds value to their visit. Although the property is somewhat aged with smaller rooms, it maintains a good cost-performance ratio, making it a sensible choice for those mindful of their budget. It is a decent option for a short stay, providing a functional and reasonably priced atmosphere, especially given its proximity to central Boston and Cambridge. While parking may be considered overpriced by some, the overall experience at this hotel tends to meet or exceed expectations, presenting a solid choice for those visiting the area.


No, Holiday Inn Express & Suites Boston - Cambridge by IHG doesn't have any pool.

No, a spa isn't available at Holiday Inn Express & Suites Boston - Cambridge by IHG.

No, Holiday Inn Express & Suites Boston - Cambridge by IHG doesn't allow dogs.

Yes, parking facilities are available at Holiday Inn Express & Suites Boston - Cambridge by IHG.

No, Holiday Inn Express & Suites Boston - Cambridge by IHG doesn't have a gym.

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