Cambridge, 7 Regent Terrace52.200088,0.127475(Show on Map)
7.6
Good
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Regency House in Cambridge emerges as a well-regarded accommodation, praised for its strategic location, cleanliness and cozy rooms. The property is conveniently nestled between the train station and the city center, facilitating hassle-free commutes and easy access to parks, restaurants, shops and main attractions. Guests appreciate the serene yet centrally located environment, offering both tranquility and accessibility.
The rooms at Regency House are described as clean, well-maintained and decorated with a modern touch. Despite some comments about room size and occasional minor issues like stained areas, the overall comfort and coziness, including comfortable beds and functional kitchen facilities, stand out. Many found the kitchen amenities particularly useful, enhancing the homely feel of their stay. The accommodation's cleanliness extends to the shared spaces as well with the diligent housekeeping team ensuring a fresh and inviting atmosphere.
While the breakfast service at Regency House left much to be desired with reports of unclear arrangements and unsatisfactory delivery, this seems to be one of the few notable drawbacks in an otherwise positive guest experience.
Guests often commend the staff for their helpfulness and friendliness, although some have noted the inconvenience of no staff onsite, relying on a self-check-in process. Communication through various channels like WhatsApp is highlighted as a positive aspect of the service.
The WiFi service needs improvement, as many guests reported issues with connectivity and speed. However, this does not significantly diminish the overall favorable perception of the property.
Beds receive mixed but generally favorable feedback with main beds described as very comfortable by many. Some criticisms about additional or single beds being less comfortable and instances of cleanliness issues were noted but did not overshadow the overall positive bedding experience.
In summary, Regency House is highly recommended for its prime location, cleanliness, courteous staff and overall comfort. It's particularly suited for those looking for a convenient and pleasant short to extended stay in Cambridge, despite some areas needing improvement such as WiFi and breakfast services.
Categories
Nightlife
Regency House is centrally located in Cambridge, offering convenient access to the city's nightlife. Its location near Regent Terrace places it within reach of various bars and entertainment venues.
3 Star
This guesthouse offers a convenient and affordable stay in Cambridge. It provides basic amenities and a comfortable environment. Guests appreciate its central location and easy access to attractions.
Sustainability Journey
Small
Room Types
Standard Double RoomFeatures include a flat-screen TV, DAB radio and tea and coffee making facilities. This room has an ensuite bathroom. We have four rooms of this type, two on the first floor, one on the second floor and one on our top floor. The room on the top floor is room 10 and this has a little balcony.
Single Room with Shared BathroomFeatures include a flat-screen TV, DAB radio and tea and coffee making facilities. We have four rooms of this type, one on the first floor, two on the second floor and one on our top floor. The room on the top floor is room 9 and this has a little balcony. There are 5 bedrooms sharing two bathrooms.
Please note that for the shared bathrooms, if all rooms with access to shared bathrooms became booked the hotel would operate a booking system for the shower in order to clean it between use.
Double Room with Shared BathroomFeatures include a flat-screen TV, DAB radio and tea and coffee making facilities. This room in on our first floor. There are 5 bedrooms sharing two bathrooms.
Please note that for the shared bathrooms, if all rooms with access to shared bathrooms became booked the hotel would operate a booking system for the shower in order to clean it between use.
One-Bedroom ApartmentThis first-floor apartment features a part view from the bedroom and living room. It also benefits from a double bed with duck and down feather duvets and pillows. The private bathroom is located next door to the room and contains a shower, sink and toilet. The apartment has a sofa, desk, flat-screen TV, DAB radio, hairdryer and free Wi-Fi access. Laundry and cooking facilities are available to use in the fully equipped kitchen. This room is on our first floor.
Please note that sofa beds are smaller than a single bed and are best suited to a child or small adult.
Double Room with Private BathroomWith park views, this room features a double bed with duck and down feather duvets and pillows. The private bathroom is located next door to the room and contains a shower, sink and toilet. Each room has a flat-screen TV, DAB radio, hairdryer and free Wi-Fi. Laundry and cooking facilities are available to use in the fully equipped shared kitchen.
We have two rooms of this type, room 15 is on our second floor, is the largest of the two and has high ceilings. room 16 is on our third floor and in the loft space. This room has restricted ceiling height., some people find this room really cosy but other feel it is too small. This room has a small room off it with a desk and arm chair. Ideal for those that need to work while with us.
Please note that sofa beds are smaller than a single bed and are best suited to a child or small adult.
Please note that as of October 2020 the shared kitchen will be closed when more than 1 household books the 2 or 3 rooms that would normally shared the kitchen. This may change in time in line with guidance.
Standard Double Room with Shared BathroomThis room has direct access to the enclosed courtyard garden, a double bed with duck and down feather duvets and pillows. A flat-screen TV, DAB radio, hairdryer and free Wi-Fi. There is also access to a shower room located next door and shared with one other room. Laundry and cooking facilities are available to use in the fully equipped shared kitchen. We have two rooms of this type, one is on our ground floor and the other in our basement. There are three rooms sharing two bathrooms.
Please note that as of October 2020 the shared kitchen will be closed when more than 1 household books the 2 or 3 rooms that would normally shared the kitchen. This may change in time in line with guidance. With regards to the shared bathroom, if all rooms became booked the hotel would operate a booking system for the shower in order to clean it between use.
Twin Room with Shared BathroomThis twin room has a double bed with duck and down feather duvets and pillows. Additional benefits include a flat-screen TV, DAB radio, hairdryer and free Wi-Fi. There is access to a shower room located next door and shared with one other room. Laundry and cooking facilities are available to use in the new and fully equipped shared kitchen. This room is in our basement. There are three rooms sharing two bathrooms.
Please note that sofa beds are smaller than a single bed and are best suited to a child or small adult.
Please note that as of October 2020 the shared kitchen will be closed when more than 1 household books the 2 or 3 rooms that would normally shared the kitchen. This may change in time in line with guidance. With regards to the shared bathroom, if all rooms became booked the hotel would operate a booking system for the shower in order to clean it between use.
Economy Double RoomThe double room features a tea and coffee maker, a carpeted floor, as well as a shared bathroom boasting a shower and a hairdryer. The unit has 1 bed and 1 futon.
Double Room with Private BathroomMeals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The double room provides a washing machine, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed and 1 futon.
The bedroom is located in the attic.
Guest Reviews
7.6
Good
Review Summaries
Location
Regency House boasts an excellent location in Cambridge, making it a superb choice for travelers who wish to explore the city conveniently. Nestled between the train station and the city center, it offers easy access to both, ensuring a hassle-free commute. This central location provides close proximity to parks, restaurants, shops and main attractions, all within walking distance.
The property is appreciated for its serene surroundings, while still being near the vibrant city essentials, perfect for those who prefer a quieter stay without compromising on accessibility. Guests found the nearby park delightful and the overall environment welcoming.
The accommodation itself is clean and well-maintained with spacious and modern rooms, providing a homely feel. The kitchen facilities were particularly noted for their functionality, enhancing the overall convenience. Additionally, the thoughtful amenities like the left luggage facility and early check-in options add to the positive experience.
In summary, Regency House’s prime location, combined with its clean and comfortable facilities, makes it a highly recommended option for both short and extended stays in Cambridge.
Breakfast
Guests at Regency House have expressed dissatisfaction with the breakfast arrangements at the establishment. Many reviewers pointed out that breakfast options were either unclear or entirely unavailable during their stays. The concept of a breakfast room seemed misleading, as guests encountered minimal activity or amenities there, often finding only basic tables, chairs, utensils and a fridge. Some reviews suggested the possibility of breakfast being delivered to rooms, but this service was described negatively with one patron finding it particularly humiliating and unsatisfactory. Overall, the experience of breakfast at Regency House has left many visitors disappointed, noting the inconsistency and lack of provision.
Rooms
Regency House in Cambridge offers a blend of smart, clean and cozy rooms that generally satisfy the needs of travelers. Guests appreciate the cleanliness with rooms and shared bathrooms frequently noted for being tidy and well-maintained. The décor is often described as pleasant and modern and some rooms even feature gorgeous en suite bathrooms.
Despite these positive aspects, many reviewers mention the small size of the rooms, which can feel quite cramped especially when accommodating more than two people. However, this seems to be a minor issue for many, given the overall comfort and coziness, including comfy beds and well-equipped kitchens. The convenient location near central Cambridge and walking distance to several great pubs is repeatedly praised, making it easier for guests to explore the area.
Although some rooms can be a bit dark, noisy or have minor issues like awkward furniture arrangements, these concerns are outweighed by the advantages of the good location and the attentive, friendly staff. Regency House manages to provide a satisfactory stay with basic yet effective amenities, making it a reasonable choice for those looking for a short and comfortable visit to Cambridge.
Beds
Regency House's beds have garnered mixed feedback from guests with many emphasizing comfort and quality. Numerous comments highlight the comfort levels, calling their beds "comfy," "comfortable," and "very comfy." Guests frequently mentioned having a great night's sleep and appreciated the soft and luxurious linens and duvets. Descriptions such as "the bed was literally one of the comfiest I've slept in" and "very comfortable bed" resonate throughout the reviews.
However, the guest experiences weren't universally positive. A few indicated issues with the softness or support with remarks about beds being "too soft" or lacking sufficient comfort. Some reviews noted that single bed mattresses felt worn out and extra beds were particularly uncomfortable with one even described as a board of wood that caused soreness. There were isolated comments about hard beds and insufficiently sized mattresses. Additionally, one guest raised concerns about cleanliness, mentioning a mattress liner that appeared to have signs similar to bed bugs.
Despite these varied experiences, many guests seemed to leave feeling that the comfortable beds contributed positively to their stay, particularly for the main beds, which were frequently praised.
Cleanliness
Nestled in a prime location, Regency House has garnered notable praise for its cleanliness and comfortable accommodations. Guests frequently highlight the spotless condition of both private and shared spaces, such as bathrooms and kitchens, which are consistently maintained to high standards. The rooms are not only clean but also well-decorated, cozy and equipped with essential amenities that ensure a hassle-free stay. Many reviewers appreciate the seamless check-in and check-out process, which adds to the overall convenience of the experience.
The attention to cleanliness extends to every corner of the property, from neat rooms to clean shared utensils in the kitchen. The property’s housekeeping team receives accolades for their diligent work, keeping the environment fresh and inviting. The location, combined with the modern and tidy decor, makes it an attractive option for travelers seeking both comfort and value for money.
However, there are occasional remarks about minor issues such as stains or the need for better attention to detail in some areas. Despite these few criticisms, the overwhelming majority of guests commend the high level of cleanliness and the excellent condition of the property. Overall, Regency House stands out as a clean, comfortable and well-situated choice for a pleasant stay.
Staff
The guest reviews for Regency House highlight a mixed yet generally positive impression of the hotel staff. The majority of guests found the staff to be very helpful, friendly and accommodating. Notably, the host and other staff members were praised for their responsiveness, whether through quick replies to inquiries or being easily reachable via WhatsApp. The housekeeper's joyful and helpful demeanor was specifically mentioned, reflecting a genuine interest in guest satisfaction.
However, some reviews also pointed out issues related to staff availability. Several guests mentioned that there was no staff onsite to assist with check-ins or other immediate needs, relying instead on a self-check-in process, which was appreciated by some but inconvenient for others. Instances of poor staff demeanor and accusations of unauthorized room use added to the negative feedback.
Despite these challenges, the overall tone towards the staff is positive with many guests highlighting effective communication and satisfactory assistance when needed.
Wi-Fi
Regency House has received mixed feedback regarding its WiFi service, leaning heavily towards the negative. Many guests found the WiFi connection to be unstable and unreliable with several reporting issues such as limited connectivity and very slow internet speeds. Some also mentioned the inadequate setup of ad-hoc boosters, which did not seem to provide an effective solution. While there were a few mentions of good and free WiFi, these were overshadowed by frequent complaints about poor and inconsistent signals, particularly in certain rooms. Overall, the hotel's WiFi service appears to need significant improvement to meet guest expectations.
3 Star
Regency House offers clean and comfortable accommodation with good facilities, meeting the purpose for many travelers. Its location is highly praised, being conveniently close to the city center, shops, restaurants and attractions, yet maintaining a peaceful environment. Guests appreciated the good price-performance ratio, although some found the rooms to be on the smaller side and, in some cases, overpriced for the space and amenities offered.
Despite the generally positive feedback on cleanliness and comfort, there are areas needing improvement. Some guests reported issues with climate control, room size and the comfort of additional bedding like futons, which were deemed barely usable. Additionally, the lack of an onsite reception and breakfast service were noted drawbacks, along with some concerns over the security of street-level rooms.
While the hotel provides a satisfactory experience for a short stay, addressing these concerns could significantly enhance guest satisfaction.
FAQ
No, Regency House doesn't have any pool.
No, a spa isn't available at Regency House.
No, Regency House doesn't allow dogs.
No, parking facilities aren't available at Regency House.
