ibis Cambridge Central Station

Cambridge 52.19476600, 0.13750700 , 2 Station Square (Show on Map)
8.2
Very Good


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Summary of reviewsThe 'ibis Cambridge Central Station' garners positive feedback across a variety of aspects, significantly enhancing its appeal among travelers. A standout feature is the hotel's exceptional location adjacent to Cambridge’s central railway station, which offers unparalleled convenience for guests, particularly those arriving by train. The quiet environment, despite its proximity to busy transportation links and proximity to amenities such as supermarkets, cafés and restaurants, further underscore its practicality. The cleanliness and swift check-in process are also frequently praised, making it a comfortable and convenient base for exploring Cambridge.

The breakfast experience receives commendation for its variety and quality, featuring a buffet-style selection with options catering to diverse dietary needs, including vegan and gluten-free items. Guests appreciate the pleasant breakfast area and the early hours, though there are occasional remarks about lukewarm food and repetitive selections. Despite these, the overall quality and service at breakfast leave a favorable impression.

Dinner offerings, particularly the pizzas available until 3am, delight many guests. The Chill #2 bar is lauded for its delicious pizzas and relaxed atmosphere, although some guests express a desire for a more varied menu. The hotel's prime location offers easy access to a plethora of dining options nearby, mitigating concerns over the limited dinner menu.

The rooms at ibis Cambridge Central Station are frequently described as clean, comfortable and modern with thoughtful amenities such as USB ports and tea and coffee supplies. Despite their compact size, the efficient layout and good soundproofing are appreciated. A few guests report minor maintenance issues and difficulties with air conditioning, but overall, the rooms provide a pleasant stay.

Cleanliness is a strong point for the hotel with both rooms and communal areas generally perceived as well-maintained. Occasional lapses are mentioned, but the overall standard of cleanliness is high.

The staff receive consistent and high praise for their friendliness, helpfulness and efficiency. Their dedication to guest comfort and the seamless check-in and check-out experiences significantly enhance the overall stay. The staff's professionalism and warmth, even during busy times, stand out as a key strength of the hotel.

The free Wi-Fi, while mostly reliable, garners mixed reviews with some guests citing issues with speed and connectivity. Nonetheless, the staff’s assistance with IT issues is appreciated.

Family-friendly features such as baby cots, a welcoming atmosphere for children and accommodating staff make the hotel a good choice for those traveling with kids. However, room size can be a constraint for families, sometimes requiring separate bookings for adequate space.

The beds receive mixed feedback; while many find them comfortable and clean, others describe the mattresses and pillows as too firm. This variability in comfort may affect the sleeping experience for some guests.

Overall, ibis Cambridge Central Station provides a reliable three-star hotel experience. It proves to be a sensible choice for both tourists and business travelers seeking functional and affordable accommodation, supported by its excellent location, clean and comfortable rooms, dedicated staff and satisfactory dining options. While there are areas for improvement, particularly in Wi-Fi connectivity and menu variety, the hotel remains a strong contender for both short and extended stays in Cambridge.
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Hotel Taking Steps Towards Sustainability
An eco-certified hotel, this property implements recycling programs and utilizes LED light bulbs and eco-friendly cleaning products. It also offers eco-friendly toiletries and provides bike rentals for guests.

Family Friendly Hotel
Ibis hotels are known for being family-friendly. The Ibis Cambridge Central Station is located close to the train station, making it easy to access family-friendly activities in Cambridge.

Dog Friendly Hotel
This hotel offers pet-friendly accommodations with all the essential amenities. Guests with pets can expect a fuss-free stay with easy access to nearby parks and open spaces for walks and playtime. There is an additional fee of £10 per pet, per night.

Business Hotel
Ibis hotels typically offer essential business amenities such as Wi-Fi, catering to budget-conscious business travelers.

Accessible Hotel
Provides accessible rooms and facilities close to the central station, making it a convenient option for travelers. The hotel's accessibility features ensure a comfortable stay for all guests.

3-Star Hotel
This hotel is conveniently located near the Cambridge Central Station, making it ideal for travelers. It receives consistently high ratings for cleanliness and helpful staff, ensuring a comfortable stay. The presence of on-site bar offers convenience.

Room Types
Double SweetRoom Providing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The air-conditioned triple room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 1 bed.

Twin SweetRoom Providing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The triple room features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.

Sweet room - Accessibility friendly Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 1 bed.

Guest Reviews
8.2
Very Good
Location
The 'ibis Cambridge Central Station' consistently receives high praise for its exceptional location. Situated directly adjacent to Cambridge’s central railway station, the hotel's convenience is frequently highlighted by guests, especially those arriving by train or laden with luggage. This strategic positioning makes it an ideal choice for travelers looking for easy access to transportation links, including buses and taxis.

Despite being close to the railway and bustling station square, the hotel is noted for its quiet environment, providing a peaceful stay. Various amenities, such as supermarkets, cafes and restaurants, are within a short walking distance, adding to the location's practicality. Guests also appreciate the quick and fuss-free check-in process and the hotel's cleanliness.

Overall, the 'ibis Cambridge Central Station' offers a comfortable and convenient base for exploring Cambridge with many attractions and the city center within walking distance. The combination of an excellent location and friendly, helpful staff ensures a pleasant stay for all its visitors.

Breakfast
The breakfast experience at ibis Cambridge Central Station generally garners positive feedback from guests with many highlighting the variety and quality of the offerings. The buffet-style breakfast includes typical English breakfast items, a good selection of hot and cold foods, fresh breads, pastries, cereals and even coconut milk. Many reviews praise the breakfast as very good, excellent or fantastic with plenty of options to cater to diverse tastes, including vegan and gluten-free items.

Guests found the breakfast area pleasant and well-laid-out with some enjoying views over Station Square. Service during breakfast is often described as helpful and friendly, enhancing the overall experience. The value for money is commonly noted with some particularly appreciating the early breakfast hours, convenient for catching early trains.

However, not all feedback is positive. Some guests criticize the breakfast as being below expectations with issues such as lukewarm food, overcooked or undercooked items and depleted supplies during busy times. A few mentioned that the selection could become repetitive after a few days. There were occasional comments about the breakfast area being a bit chilly and the coffee quality needing improvement.

Overall, while there are areas for improvement, the diverse options and good quality of the breakfast at ibis Cambridge Central Station make it a notable part of the stay for many guests.

Dinner
The dinner experience at ibis Cambridge Central Station is centered primarily around their impressive pizza offerings, available until 3am, which many guests found delicious and satisfying. The Chill #2 bar serves exceptional and tasty pizzas, complemented by a relaxed and pleasant atmosphere. Guests particularly enjoyed the option of ordering pizza as room service and appreciated the efficient and friendly bar staff.

Despite the praise for the pizzas, some guests expressed a desire for a more diverse evening menu, noting that the options were limited primarily to pizza and a few snacks. The lack of a full dinner menu was a disappointment for some, who would have liked to see a wider variety of dishes, including more vegetarian options.

The hotel’s location is advantageous with numerous restaurants and cafes within walking distance, providing alternative dining choices for those looking for more variety. The in-house cafe and bar area also received positive feedback for its great ambiance and live music, adding to the overall dining experience.

In summary, while the ibis Cambridge Central Station excels in serving delightful pizzas and maintaining a cozy, relaxed dining environment, expanding the dinner menu would enhance the overall guest experience even further.

Rooms
The rooms at ibis Cambridge Central Station receive predominantly positive feedback from guests with cleanliness and comfort frequently highlighted. Many reviewers emphasize how very clean the rooms are, describing them as spotless, tidy and well-maintained. Comfort is another recurring theme with guests appreciating the cozy beds and modern amenities. Despite being compact, many rooms are praised for their efficient layout and modern design, making good use of the available space.

However, some guests do find the rooms on the smaller side, noting that space can be tight, especially for families or those with a lot of luggage. The soundproofing is generally well-regarded with minimal noise disturbance from the train station or surrounding areas.

Several reviews mention practical features such as good heating control, plentiful hot water and useful in-room facilities like USB charging ports, hairdryers and tea and coffee supplies. On the downside, some guests were disappointed by the inability to open windows, relying solely on air conditioning, which was sometimes deemed insufficient or noisy.

Room design is commended for being modern and well-thought-out, though a few guests found the bathrooms to be quite compact, likening them to train compartments. Some also noted occasional maintenance issues, like malfunctioning TVs or heating systems and a few instances of initial dustiness.

Overall, the rooms at ibis Cambridge Central Station are characterized as clean, comfortable and functional, making them a solid choice for a stay near the city center, though the modest size and occasional maintenance glitches might be a consideration for some.

Beds
The beds at ibis Cambridge Central Station have garnered mixed reviews from guests, diving into both ends of the comfort spectrum. A significant number of guests praised the beds as being very comfortable with some even describing their sleeping experience as incredibly soft and comfy. Many found the beds to be of a nice size and commended their cleanliness, adding to the overall satisfaction.

However, not all feedback was positive. A recurring issue for other guests was the hardness of the mattresses and pillows, describing them as rock-like or too firm for a good night's sleep. Some guests also found the pillows to be either too thick, lumpy or uncomfortable, contributing to a less than ideal resting experience. A few comments also mentioned the beds being narrow, particularly the twin beds. Despite these mixed reviews, the beds are generally considered clean and well-maintained by many visitors.

Cleanliness
The cleanliness standards at ibis Cambridge Central Station have generally been well-received by guests. Many reviewers frequently described the rooms as very clean, tidy and well-maintained, emphasizing that the hotel environment felt clean and comfortable. The modern design of the rooms, coupled with their cleanliness, made a positive impression. Housekeeping was noted to be particularly diligent with several mentions of spotlessly clean spaces and scrupulously cleaned rooms.

However, some guests pointed out isolated issues, such as occasions where rooms were not thoroughly cleaned, the presence of dust, dirty carpets or poorly cleaned bathrooms. Despite these few negative remarks, the overall sentiment leaned heavily towards positive experiences with many guests appreciating the hotel's clean atmosphere.

The cleanliness of communal areas like corridors and bathrooms was also highlighted, though there were some concerns about dirty carpets and grubby corridors. Amenities like showers received praise for being clean and the friendly staff helped enhance the overall cleanliness experience.

In summary, ibis Cambridge Central Station largely succeeds in maintaining a high standard of cleanliness, though occasional lapses were reported. Guests can generally expect a clean, comfortable and modern environment during their stay.

Staff
A stay at ibis Cambridge Central Station appears to be greatly enhanced by its outstanding staff. Reviews consistently highlight the friendliness, helpfulness and politeness of the team. Guests frequently mention the warm and welcoming atmosphere created by the courteous and attentive staff members, whether at the reception, café or bar. The check-in and check-out processes are noted for being swift and efficient, adding to a seamless experience.

The staff go out of their way to ensure guest comfort and satisfaction, often exceeding expectations. Many guests specifically appreciated the quick and accommodating responses from the staff, which left a lasting positive impression. This dedication to customer service was evident in several instances where specific requests were met promptly.

A noteworthy aspect is the consistent mention of the staff’s ability to remain friendly and professional even during busy times. There were a few isolated mentions of less positive interactions, but the overwhelming majority of comments reflect a high level of satisfaction with the staff's service.

Overall, the staff at ibis Cambridge Central Station stand out for their exceptional commitment to making every guest’s stay enjoyable. Whether through warm welcomes, efficient service or a consistently friendly demeanor, the team's efforts have clearly resonated with guests and contributed significantly to their positive experiences at the hotel.

Wi-Fi
At ibis Cambridge Central Station, the wifi experience is a mixed bag. Many guests note the presence of strong, well-working wifi that supports a large number of users, including students studying on-site. WiFi is available for free and several reviews highlight its good performance with some guests describing it as excellent and very good. However, there are reports of the internet speed being insufficient for business purposes and not fast enough for today's digital demands. Some rooms had no Wi-Fi or mobile connection and issues such as the wifi being on and off and requiring an email address for access have been mentioned. Despite occasional connectivity problems in specific areas of the hotel, the staff receives praise for their helpfulness with IT access and directions. Overall, while the wifi is mostly reliable and effective, it could benefit from improvements to meet the expectations of all guests.

Family
Ibis Cambridge Central Station stands out as a family-friendly hotel, ideal for those traveling with kids. Many guests appreciated the baby cots and travel cots provided upon request, which were a huge convenience. The hotel’s atmosphere is notably oriented towards families, ensuring children are cared for and entertained. The kids' key card feature was particularly popular.

The on-site bar was comfortable, even accommodating families with babies. Many guests highlighted the hotel's readiness to cater to child-specific needs with a warm family welcome always on hand.

However, some reviewers noted that the room sizes might be a bit cramped for families with space constraints sometimes necessitating the booking of separate rooms. Despite this, the hotel is praised for its helpful staff and overall suitability for family getaways.

In summary, Ibis Cambridge Central Station is an excellent choice for families looking to enjoy a pleasant stay in Cambridge, boasting a range of child-friendly features and a welcoming atmosphere.

3 Star
The ibis Cambridge Central Station provides a functional three-star hotel experience, appealing particularly to budget-conscious travelers. Guests appreciated the hotel's location, commending its convenience and completeness. The rooms were noted for their cleanliness and brightness with basic amenities that proved adequate for short stays, especially for business purposes. Although the hotel is described as no-frills, it was considered a good value-for-money option, offering comforts commensurate with its price point.

However, several reviews indicated that the hotel felt expensive for the level of service and accommodation provided, suggesting that the pricing is somewhat inflated for a three-star establishment. Despite this, the professional staff and overall clean environment contributed positively to the guest experience. While some felt that the service did not quite meet the expected standards of a three-star hotel, the general consensus remained that ibis Cambridge Central Station is a suitable choice for basic, functional accommodation in Cambridge.

Business
The ibis Cambridge Central Station is a sensible choice for business travelers, offering a practical and comfortable stay without breaking the bank. Guests appreciate its strategic location, especially its proximity to Deloitte and the nearby station with frequent trains, making it highly convenient for business trips. The hotel provides good-sized work spaces and essential business services, such as meeting facilities and dependable Wi-Fi, although some guests would prefer faster internet for their specific needs.

The atmosphere is consistently vibrant, creating a pleasant environment for getting work done, supported by helpful staff who go above and beyond to accommodate requests promptly. Additionally, the hotel offers a quiet ambiance ideal for focused work and productive stays.

While the basic nature of the hotel meets expectations for those seeking affordable business accommodation, some minor issues like the handling of loyalty information at check-in and the need for faster Wi-Fi were noted. Despite these small setbacks, the hotel consistently maintains good standards and offers practical amenities for a smooth business trip.

With a cafe serving good food and a 24-hour front desk, the ibis Cambridge Central Station provides all essentials for a business traveler. The convenience of nearby taxis and parking garage spaces further adds to the ease of travel, making it an ideal choice for corporate stays in Cambridge.

Accessible
The accessibility of ibis Cambridge Central Station has garnered positive feedback from guests with disabilities. The hotel is strategically located near the train station, making it convenient for guests who rely on public transportation. The proximity to the city center and local businesses also adds to its appeal, offering easy access to various amenities.

The hotel features accessible rooms with disabled facilities, updated public bathrooms and general accessibility throughout, including wheelchair access and easy entry. Guests appreciated the availability of accessible ground floor rooms and the accommodating nature of the staff, who were responsive to specific needs such as providing shower stools upon request.

Despite some minor inconveniences like the absence of bottled water, occasional difficulties with room heating and a confusing lift card system, the overall experience remained positive. The most frequently highlighted aspects were the helpfulness and friendliness of the staff, as well as the modern, clean and dog-friendly environment.

In summary, ibis Cambridge Central Station stands out for its accessible location, thoughtful facilities and exceptional customer service, making it a reliable choice for travelers with mobility issues.

Dog Friendly
The ibis Cambridge Central Station is recognized for its dog-friendly policies, accommodating pets and making pet lovers feel at home. Guests consistently describe the hotel as welcoming to their canine companions with warm receptions for their dogs. Despite some mentioning an extra fee for pets, the overall sentiment is positive, highlighting an environment where dogs are happy and comfortable. The welcoming atmosphere makes it a favored spot for guests traveling with their furry friends.


No, ibis Cambridge Central Station doesn't have any pool.

No, a spa isn't available at ibis Cambridge Central Station.

Yes, ibis Cambridge Central Station welcomes dogs.

No, parking facilities aren't available at ibis Cambridge Central Station.

No, ibis Cambridge Central Station doesn't have a gym.

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