Copthorne Cameron Highlands
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Summary of reviewsCopthorne Cameron Highlands is lauded for its prime location at one of the highest points in Cameron Highlands, providing easy access to attractions such as Kea Farm market, Butterfly Farm and BOH Tea Plantation. Visitors enjoy convenient proximity to local eateries, markets and scenic mountain views, enhancing their leisure experience with minimal travel effort. This strategic location also helps guests avoid the traffic congestion typically associated with Brinchang’s main road.
The breakfast offerings receive mixed reviews but are mostly positive. Many guests commend the breakfast buffet for its variety, taste and value for money with traditional and modern dishes including vegetarian options. Specific dishes like nasi lemak are well-received and the helpfulness of dining staff adds to a pleasant experience. However, there are suggestions for improvement in food variety, taste and service efficiency, particularly during peak times.
Dinner at the hotel also garners varied feedback. Many appreciate the tasty buffet and steamboat options, which add a unique touch to the dining experience. Guests enjoy the Western meals and find the food to be a strong reason to stay at the hotel. Despite this, there are concerns about slow service and certain dishes not meeting expectations.
Rooms at Copthorne Cameron Highlands are generally spacious and offer great views, often featuring balconies. Cleanliness and comfort of the beds are highlighted positively with some rooms recently renovated. However, issues like outdated furniture, maintenance problems and inconsistent housekeeping are noted, pointing to a need for refurbishment and better upkeep.
Cleanliness remains a critical area for improvement, as numerous reviews mention dirty carpets, moldy and stained bathrooms and inadequate housekeeping services. Despite these concerns, guests do find some rooms clean and comfortable.
The staff at Copthorne Cameron Highlands receive high praise for their friendliness, professionalism and helpfulness, significantly enhancing the overall guest experience. Specific staff members, like receptionist Sharifa, are frequently commended for their excellent service. Nevertheless, there are occasional mentions of unprofessional behavior and slow service.
The complimentary WiFi service is appreciated when it works well, but many guests face issues with signal strength and internet speeds, indicating a need for better connectivity.
The indoor pool is a valued amenity, although its small size and inconsistent heating can be disappointing. Guests appreciate the heated option, though maintenance and operational inconsistencies need addressing.
Parking at the hotel is often praised for its availability and convenience, including free and ample spaces and electric vehicle chargers. However, there are reports of limited spaces during peak times and maintenance issues like poor lighting and damp areas.
Families find the hotel suitable due to its spacious rooms and family-friendly amenities, such as arcade games and a welcoming atmosphere. While there are a few concerns regarding cleanliness and room amenities like baby cots, the overall experience for families remains positive.
Overall, Copthorne Cameron Highlands offers a strategic location, beautiful views and a friendly atmosphere, making it a desirable choice for visitors. Improvements in cleanliness, maintenance, food variety, WiFi connectivity and pool amenities could enhance the guest experience further.
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The breakfast offerings receive mixed reviews but are mostly positive. Many guests commend the breakfast buffet for its variety, taste and value for money with traditional and modern dishes including vegetarian options. Specific dishes like nasi lemak are well-received and the helpfulness of dining staff adds to a pleasant experience. However, there are suggestions for improvement in food variety, taste and service efficiency, particularly during peak times.
Dinner at the hotel also garners varied feedback. Many appreciate the tasty buffet and steamboat options, which add a unique touch to the dining experience. Guests enjoy the Western meals and find the food to be a strong reason to stay at the hotel. Despite this, there are concerns about slow service and certain dishes not meeting expectations.
Rooms at Copthorne Cameron Highlands are generally spacious and offer great views, often featuring balconies. Cleanliness and comfort of the beds are highlighted positively with some rooms recently renovated. However, issues like outdated furniture, maintenance problems and inconsistent housekeeping are noted, pointing to a need for refurbishment and better upkeep.
Cleanliness remains a critical area for improvement, as numerous reviews mention dirty carpets, moldy and stained bathrooms and inadequate housekeeping services. Despite these concerns, guests do find some rooms clean and comfortable.
The staff at Copthorne Cameron Highlands receive high praise for their friendliness, professionalism and helpfulness, significantly enhancing the overall guest experience. Specific staff members, like receptionist Sharifa, are frequently commended for their excellent service. Nevertheless, there are occasional mentions of unprofessional behavior and slow service.
The complimentary WiFi service is appreciated when it works well, but many guests face issues with signal strength and internet speeds, indicating a need for better connectivity.
The indoor pool is a valued amenity, although its small size and inconsistent heating can be disappointing. Guests appreciate the heated option, though maintenance and operational inconsistencies need addressing.
Parking at the hotel is often praised for its availability and convenience, including free and ample spaces and electric vehicle chargers. However, there are reports of limited spaces during peak times and maintenance issues like poor lighting and damp areas.
Families find the hotel suitable due to its spacious rooms and family-friendly amenities, such as arcade games and a welcoming atmosphere. While there are a few concerns regarding cleanliness and room amenities like baby cots, the overall experience for families remains positive.
Overall, Copthorne Cameron Highlands offers a strategic location, beautiful views and a friendly atmosphere, making it a desirable choice for visitors. Improvements in cleanliness, maintenance, food variety, WiFi connectivity and pool amenities could enhance the guest experience further.
Resort for Honeymoon
Located in Kea Farm, Brinchang, this resort offers cool weather and access to tea plantations and butterfly farms. The scenic views and activities make it a pleasant stay for couples.
Family Friendly Resort
Offers stunning views and spacious rooms, ideal for families. Its location in Kea Farm provides easy access to local attractions. On-site amenities and dining options make it a convenient choice for a family vacation.
Romantic Resort
Offering good scenery and a great location in Cameron Highlands, this hotel is considered a romantic option. The surrounding views contribute to a pleasant atmosphere for couples.
Resort with Swimming Pool
This hotel is known for its swimming pool and is a popular option. It also features basement parking, a heated pool, gym facilities and water dispensers.
Heated Pool Indoor Pool
Business Resort
With a Cameron Ballroom that can seat up to 800 guests and eight function rooms for smaller meetings, this hotel is well-equipped for business events. It offers 298 full-service guest rooms and apartments with modern amenities and also features a business center.
Resort with Gym
Located high above sea level, this hotel provides a fitness centre and an indoor pool. The gym is well-maintained, allowing guests to enjoy a good workout during their stay.
Resort with EV Charging Stations
This hotel features the largest EV charging facility in Cameron Highlands with 6 charging bays, including 2 x 22kW AC and 3 x 7kW AC Type 2 cabled chargers, offering various charging options for guests.
4-Star Resort
This 4-star hotel is near the Raju Hill Strawberry Farm and Kea Farm. It has recreational amenities, including an indoor pool and a fitness center. The hotel offers complimentary wireless Internet access and concierge services.
Resort with Indoor Pool
This resort features a heated indoor pool, which is a significant advantage in the cool climate of Cameron Highlands. The pool area includes a sky view window, enhancing the swimming experience. Additionally, the hotel offers a fitness center and is a four-star property, providing a comprehensive range of amenities for guests.
Resort with Heated Pool
Located in the cool climate of Cameron Highlands, this resort offers an indoor heated swimming pool.
Guest Reviews
Nestled among the highest points of Cameron Highlands, the Copthorne Hotel boasts a location that leaves guests impressed and delighted. Perched in a strategic spot, it offers easy access to a plethora of attractions, including the popular Kea Farm market, Floral Park, Butterfly Farm and numerous strawberry and honey farms. Guests revel in the convenience of strolling to these sites, enhancing their leisure experience with minimal effort.
The hotel's proximity to enticing local eateries and markets enables guests to indulge in the culinary delights Cameron Highlands has to offer. Furthermore, being close to the Sheep Sanctuary, Agro Market and the BOH Tea Plantation enhances the exploratory charm of the hotel’s location.
Views from the rooms are frequently praised with many guests highlighting the beautiful mountain scenery that complements the cool, refreshing atmosphere. The surroundings not only provide picturesque vistas but also lend a serene and tranquil environment, ideal for a relaxing getaway.
In addition to its excellent location, the hotel’s strategic position helps guests avoid the notorious traffic congestion of Brinchang’s main road, thereby saving them time and offering a smoother travel experience.
Overall, the Copthorne Hotel Cameron Highlands stands out as a prime choice for travelers seeking convenience, breathtaking views and close proximity to the region’s top attractions. Guests appreciate the seamless blend of location and comfort, making it an enviable destination for visitors to Cameron Highlands.
Visitors to Copthorne Cameron Highlands have varied opinions about the breakfast offerings with a significant number finding it commendable. Many reviews highlight the breakfast as good, delicious and even exceptional with phrases like delicious breakfast, breakfast was yummy and breakfast was great recurring frequently. The buffet breakfast often receives praise for being tasty with ample food varieties and options that cater to different tastes, including traditional and modern dishes, as well as vegetarian choices.
Several guests appreciated the affordability and value for money of the breakfast, noting that upgrading to the buffet was worth it. The breakfast set menus, particularly the nasi lemak, were well-received and overall, the breakfast was seen as satisfying and fulfilling. Several reviews mentioned that the breakfast portion sizes were decent and the dining experience was often described as pleasant with staff on duty being notably helpful and attentive.
However, not all feedback was positive. Some guests pointed out the limited variety of food options and the need for improvement in taste and quality. There were mentions of breakfast being average or merely acceptable with some guests finding the buffet below their expectations. Specific complaints included issues with flies at the buffet, food being slightly cold and certain breakfast items like sambal nasi lemak failing to impress.
The breakfast experience was sometimes marred by logistical issues such as crowding and long wait times to get a table or food served. The need for better organization and faster service was noted, particularly during peak times. Additionally, some guests felt that the breakfast options should be diversified and some food items were reported to lack flavor.
In summary, while the breakfast at Copthorne Cameron Highlands is largely considered good, delicious and offering value for money, there are areas where improvement is needed, especially in variety, taste and service efficiency.
The dining experience at Copthorne Cameron Highlands offers a variety of mixed reviews. Many guests find the food to be delicious, especially mentioning the buffet dinner and the steamboat options, which are described as good and marvelous. The steamboat allows guests to cook at the table, adding a unique touch to the dining experience and it is reasonably priced.
Some guests specifically enjoyed breakfast and other facilities at the coffee house and praised the location. The hotel's western meals have also received positive remarks, although there's a suggestion to expand the menu further.
On the other hand, service at the restaurant has been noted as slow and there are reported issues with food portions and quality, such as tasteless dishes and unsatisfactory preparation like the nasi lemak with chicken bones. Some guests didn't enjoy their dinner, mentioning specific issues with certain dishes like Indian style fried rice and wa tan ho.
Despite these concerns, the overall impression remains positive with several guests highlighting that the food is one reason they chose to stay at the hotel.
The guest reviews for 'Copthorne Cameron Highlands' highlight a mix of positive and negative experiences, predominantly focusing on the rooms. Guests frequently praised the spaciousness of the rooms, which comfortably accommodates families and offers great views, often with balconies. Many found the rooms clean and described the beds as comfortable. Some rooms appear to have been newly renovated, garnering positive remarks for modernity and comfort.
However, several reviews pointed out that the rooms and furniture are outdated with various maintenance issues such as non-functioning toilets, leaky bathrooms and broken fixtures. The cleanliness of some rooms was also found wanting with reports of dust, stains and unpleasant odors. Complaints included specific issues like mold, slow water flow in the washroom and torn towels.
Despite the shortcomings, guests appreciated certain room features like the large beds, balconies with scenic views and essential amenities like bottled water and coffee/tea making facilities. The hotel's central location and views from the rooms are also commonly highlighted as positive aspects. Overall, while some rooms may need refurbishment and better upkeep, many guests enjoyed the spaciousness and the scenic views offered by the hotel.
'Copthorne Cameron Highlands' offers a mixed experience when it comes to their beds with some guests finding the bed large and comfortable, highlighting a peaceful sleep experience. Several reviewers appreciated the comfy beds, describing them as very comfortable and conducive to a restful night. There were also positive mentions of clean and spacious rooms, complemented by warm and friendly staff.
However, there's a significant number of guests who mentioned that bed and pillow quality could greatly improve. Some beds were described as hard, noisy and in bad condition with issues such as worn-out mattresses and squeaky springs. Cleanliness issues were also noted with reports of old, stained sheets and dirty comforters. Guests often found the pillows too flat, soft and lacking proper neck support and there were frequent requests for extra pillows.
Given these reviews, it’s suggested to request additional pillows in advance and possibly bring personal pillowcases to ensure a more comfortable stay. While some find the beds perfect for a good night’s sleep, others might face some discomfort due to the varied conditions of the bedding.
Numerous reviews highlight a mix of positive and negative aspects regarding the cleanliness at Copthorne Cameron Highlands. Guests appreciated the spacious and often clean rooms, particularly noting comfort and adequate facilities. Some also mentioned the hotel's beautiful location and good parking.
However, many reviews point out significant concerns regarding overall cleanliness. Common complaints include dirty and smelly carpets, dusty furniture, moldy and stained bathrooms and poorly maintained rooms. The hotel's hallways and corridors were described as dirty and smelly with old carpets adding to the discomfort. Several guests reported unhygienic conditions in the bathrooms with issues like dirty bathtub stains, mold and clogged sinks. Housekeeping services were frequently criticized for being inadequate with reports of unresponsive staff and insufficient cleaning standards. Moreover, some reviews noted that the public areas such as the lobby and restaurant also had cleanliness issues, including unclean food serving stations and a lack of proper hygiene.
The recurring theme in guest feedback is that while some rooms are clean and comfortable, the hotel would greatly benefit from a substantial improvement in its housekeeping and general maintenance to meet guests' expectations consistently.
At the Copthorne Cameron Highlands, the consistent theme across numerous guest reviews is the outstanding friendliness and helpfulness of the staff. Guests frequently highlight the cordial and accommodating nature of the hotel team with numerous mentions of efficient and professional service at both the front desk and in the restaurant. Sharifa, a standout receptionist, is often praised for her excellent attitude, warm smile and diligent assistance during the check-in process. The efficient room service and proactive maintenance team also receive commendations for their quick responses and effective service.
However, while the majority of feedback about the staff is positive, there are occasional mentions of unprofessional behavior, slow service and language barriers. Some guests noted challenges with housekeeping consistency and noted particular staff members who did not meet their expectations. Despite these occasional setbacks, the overall impression is one of a friendly and helpful staff that strives to provide a pleasant experience for their guests. This blend of warmth and service efficiency contributes significantly to making stays at the Copthorne Cameron Highlands enjoyable.
Copthorne Cameron Highlands offers a complimentary WiFi service, which guests appreciate when it is fast and reliable. However, many guests have encountered issues with the WiFi connection. Problems include poor signal strength, especially on higher floors such as the 11th and 12th and internet speeds that are often slow and inconsistent. Although there are moments when streaming is seamless and the WiFi performs well, the overall experience indicates a need for improvement in the internet connectivity to enhance guest satisfaction.
The Copthorne Cameron Highlands offers an indoor pool, providing a place for guests to take a dip. Guests appreciate the availability of the pool, although many note that it is quite small. One perk is that the pool is heated; however, the heater is reportedly not always on, which can make the water too cold for comfort at times. The pool's visiting hours and usage restrictions, such as a limit of 30 minutes per session, have been a point of contention for some guests, as has the limited access during maintenance or renovations. While some guests enjoyed the warm water, others found it disappointing when the pool was under maintenance or the water was not adequately heated. Safety and cleanliness could be improved, as guests have observed insufficient action from staff regarding issues such as smoking in the pool area. Despite these challenges, the indoor pool still provides an option for leisure and relaxation.
Guest reviews of Copthorne Cameron Highlands reveal a mixed yet insightful perspective on the parking facilities. Many guests appreciated the availability of numerous parking spaces and found the parking process easy with some highlighting the convenience of underground parking equipped with a variety of electric vehicle chargers. Free parking was also a noted perk and several reviews mentioned that parking was easy to find and well-arranged, providing ample space close to the hotel.
However, there were mentions of a lack of parking space with reports of it being limited and insufficient at times, especially during peak hours when many cars were parked along the roadside causing congestion. Some guests found the parking area damp, not clean and poorly maintained. Others highlighted issues such as darkness in the parking lot, making it feel eerie and also noted that the steepness and narrowness of some parking spots posed a challenge.
While some guests managed to secure parking spots within the building or found the basement parking convenient, others found it less satisfactory with claims of inadequate lighting, lack of proper management and even leaking areas. Overall, while the convenience and availability of free and ample parking were strong positives, the inconsistent maintenance and occasional lack of space were noted drawbacks.
Copthorne Cameron Highlands offers an ideal retreat for families seeking comfort and enjoyable activities. The 2-bedroom apartments and spacious rooms are particularly noted for accommodating larger families, providing cozy stays for groups of up to six members. Many families appreciate the hotel's family-friendly atmosphere and amenities, which include arcade games in the lobby and a pool game that keeps the kids entertained. The outside views from the rooms add to the overall pleasant experience and car parking availability is an added convenience.
While there were a few concerns, such as issues with room cleanliness and the baby cot, the overall impression remains positive. Families consistently highlight the hotel's suitability for vacations, mentioning that it is a great place for making memories with loved ones. The price points for large families are reasonable and the combination of traditional and modern options caters to diverse preferences.
Though the check-in process can be busy with many families arriving simultaneously, the endearing family-friendly nature of Copthorne Cameron Highlands makes it a popular choice. In summary, it offers a welcoming environment for family stays, making it a commendable option for those traveling with children.
Copthorne Cameron Highlands presents a blend of four-star charm and a legacy of grandeur, making it a notable option for travelers seeking a pleasant stay in this scenic region. The hotel boasts spacious suite rooms, many with three balconies and guests frequently commend the overall hospitality and good location. Despite being labeled a four-star hotel, some guests suggest the property feels more like three stars, particularly due to outdated room decor and limited breakfast choices.
The facilities receive mixed reviews; while there are modern amenities such as electric vehicle charging stations, others note the absence of essential items like toothbrushes and toiletries. Compared to the four-star benchmark, some guests believe the hotel's facilities could be better. However, the service quality aligns with four-star expectations, enhancing the overall experience.
The price point is a subject of debate with some feeling the rates are steep, especially when breakfast isn't included in the stay. Nonetheless, many find value for money in the hotel's offerings and appreciate the superb breakfast and delightful weather. The convenient location is often highlighted as a strong point, making this hotel a favorable recommendation for friends and family. While improvements could be made to truly meet four-star standards, Copthorne Cameron Highlands provides a comfortable and worthwhile stay in an attractive locale.
The comments regarding the pool at Copthorne Cameron Highlands reveal mixed experiences. Several guests appreciated the warm water of the pool, mentioning it as a heated pool and a warm water swimming pool. Despite these positive notes, some visitors found the pool to be quite small and reported issues such as the heater not consistently working or being available only intermittently. Instances were noted where the water was cold, detracting from the enjoyment for those expecting a consistently heated experience. While the pool’s size was deemed adequate by some, it was not considered extensive. Overall, the feedback highlights both the presence of a heated pool and some operational inconsistencies.
The indoor pool at Copthorne Cameron Highlands has garnered mixed feedback from guests. Many appreciated the presence of the indoor swimming pool, noting it as a key facility. However, the pool's temperature seemed to be too cold for some, affecting their enjoyment. Additionally, the operating hours were considered too early by a few guests, limiting access for those who prefer a later swim. Despite these points, the indoor pool remains a significant feature for guests looking to relax and unwind during their stay.
Copthorne Cameron Highlands stands out as a fantastic destination for those seeking a romantic escape. Newlyweds will appreciate the thoughtful gift upgrades, enhancing their stay with a touch of luxury. The atmosphere promises a quintessential romantic getaway, bolstered by the undeniably romantic setting of the hotel. Guests repeatedly highlight the romantic views from their rooms and balconies, making it a hot spot for couples. This charming hotel is also praised as a perfect venue for honeymoons, offering a serene and intimate environment for lovebirds.
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Location
The hotel's proximity to enticing local eateries and markets enables guests to indulge in the culinary delights Cameron Highlands has to offer. Furthermore, being close to the Sheep Sanctuary, Agro Market and the BOH Tea Plantation enhances the exploratory charm of the hotel’s location.
Views from the rooms are frequently praised with many guests highlighting the beautiful mountain scenery that complements the cool, refreshing atmosphere. The surroundings not only provide picturesque vistas but also lend a serene and tranquil environment, ideal for a relaxing getaway.
In addition to its excellent location, the hotel’s strategic position helps guests avoid the notorious traffic congestion of Brinchang’s main road, thereby saving them time and offering a smoother travel experience.
Overall, the Copthorne Hotel Cameron Highlands stands out as a prime choice for travelers seeking convenience, breathtaking views and close proximity to the region’s top attractions. Guests appreciate the seamless blend of location and comfort, making it an enviable destination for visitors to Cameron Highlands.
Breakfast
Several guests appreciated the affordability and value for money of the breakfast, noting that upgrading to the buffet was worth it. The breakfast set menus, particularly the nasi lemak, were well-received and overall, the breakfast was seen as satisfying and fulfilling. Several reviews mentioned that the breakfast portion sizes were decent and the dining experience was often described as pleasant with staff on duty being notably helpful and attentive.
However, not all feedback was positive. Some guests pointed out the limited variety of food options and the need for improvement in taste and quality. There were mentions of breakfast being average or merely acceptable with some guests finding the buffet below their expectations. Specific complaints included issues with flies at the buffet, food being slightly cold and certain breakfast items like sambal nasi lemak failing to impress.
The breakfast experience was sometimes marred by logistical issues such as crowding and long wait times to get a table or food served. The need for better organization and faster service was noted, particularly during peak times. Additionally, some guests felt that the breakfast options should be diversified and some food items were reported to lack flavor.
In summary, while the breakfast at Copthorne Cameron Highlands is largely considered good, delicious and offering value for money, there are areas where improvement is needed, especially in variety, taste and service efficiency.
Dinner
Some guests specifically enjoyed breakfast and other facilities at the coffee house and praised the location. The hotel's western meals have also received positive remarks, although there's a suggestion to expand the menu further.
On the other hand, service at the restaurant has been noted as slow and there are reported issues with food portions and quality, such as tasteless dishes and unsatisfactory preparation like the nasi lemak with chicken bones. Some guests didn't enjoy their dinner, mentioning specific issues with certain dishes like Indian style fried rice and wa tan ho.
Despite these concerns, the overall impression remains positive with several guests highlighting that the food is one reason they chose to stay at the hotel.
Rooms
However, several reviews pointed out that the rooms and furniture are outdated with various maintenance issues such as non-functioning toilets, leaky bathrooms and broken fixtures. The cleanliness of some rooms was also found wanting with reports of dust, stains and unpleasant odors. Complaints included specific issues like mold, slow water flow in the washroom and torn towels.
Despite the shortcomings, guests appreciated certain room features like the large beds, balconies with scenic views and essential amenities like bottled water and coffee/tea making facilities. The hotel's central location and views from the rooms are also commonly highlighted as positive aspects. Overall, while some rooms may need refurbishment and better upkeep, many guests enjoyed the spaciousness and the scenic views offered by the hotel.
Beds
However, there's a significant number of guests who mentioned that bed and pillow quality could greatly improve. Some beds were described as hard, noisy and in bad condition with issues such as worn-out mattresses and squeaky springs. Cleanliness issues were also noted with reports of old, stained sheets and dirty comforters. Guests often found the pillows too flat, soft and lacking proper neck support and there were frequent requests for extra pillows.
Given these reviews, it’s suggested to request additional pillows in advance and possibly bring personal pillowcases to ensure a more comfortable stay. While some find the beds perfect for a good night’s sleep, others might face some discomfort due to the varied conditions of the bedding.
Cleanliness
However, many reviews point out significant concerns regarding overall cleanliness. Common complaints include dirty and smelly carpets, dusty furniture, moldy and stained bathrooms and poorly maintained rooms. The hotel's hallways and corridors were described as dirty and smelly with old carpets adding to the discomfort. Several guests reported unhygienic conditions in the bathrooms with issues like dirty bathtub stains, mold and clogged sinks. Housekeeping services were frequently criticized for being inadequate with reports of unresponsive staff and insufficient cleaning standards. Moreover, some reviews noted that the public areas such as the lobby and restaurant also had cleanliness issues, including unclean food serving stations and a lack of proper hygiene.
The recurring theme in guest feedback is that while some rooms are clean and comfortable, the hotel would greatly benefit from a substantial improvement in its housekeeping and general maintenance to meet guests' expectations consistently.
Staff
However, while the majority of feedback about the staff is positive, there are occasional mentions of unprofessional behavior, slow service and language barriers. Some guests noted challenges with housekeeping consistency and noted particular staff members who did not meet their expectations. Despite these occasional setbacks, the overall impression is one of a friendly and helpful staff that strives to provide a pleasant experience for their guests. This blend of warmth and service efficiency contributes significantly to making stays at the Copthorne Cameron Highlands enjoyable.
Wi-Fi
Pool
Parking
However, there were mentions of a lack of parking space with reports of it being limited and insufficient at times, especially during peak hours when many cars were parked along the roadside causing congestion. Some guests found the parking area damp, not clean and poorly maintained. Others highlighted issues such as darkness in the parking lot, making it feel eerie and also noted that the steepness and narrowness of some parking spots posed a challenge.
While some guests managed to secure parking spots within the building or found the basement parking convenient, others found it less satisfactory with claims of inadequate lighting, lack of proper management and even leaking areas. Overall, while the convenience and availability of free and ample parking were strong positives, the inconsistent maintenance and occasional lack of space were noted drawbacks.
Family
While there were a few concerns, such as issues with room cleanliness and the baby cot, the overall impression remains positive. Families consistently highlight the hotel's suitability for vacations, mentioning that it is a great place for making memories with loved ones. The price points for large families are reasonable and the combination of traditional and modern options caters to diverse preferences.
Though the check-in process can be busy with many families arriving simultaneously, the endearing family-friendly nature of Copthorne Cameron Highlands makes it a popular choice. In summary, it offers a welcoming environment for family stays, making it a commendable option for those traveling with children.
4 Star
The facilities receive mixed reviews; while there are modern amenities such as electric vehicle charging stations, others note the absence of essential items like toothbrushes and toiletries. Compared to the four-star benchmark, some guests believe the hotel's facilities could be better. However, the service quality aligns with four-star expectations, enhancing the overall experience.
The price point is a subject of debate with some feeling the rates are steep, especially when breakfast isn't included in the stay. Nonetheless, many find value for money in the hotel's offerings and appreciate the superb breakfast and delightful weather. The convenient location is often highlighted as a strong point, making this hotel a favorable recommendation for friends and family. While improvements could be made to truly meet four-star standards, Copthorne Cameron Highlands provides a comfortable and worthwhile stay in an attractive locale.
Heated Pool
Indoor Pool
Romantic
Yes, Copthorne Cameron Highlands has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Copthorne Cameron Highlands.
No, Copthorne Cameron Highlands doesn't allow dogs.
No, parking facilities aren't available at Copthorne Cameron Highlands.
Yes, Copthorne Cameron Highlands has a gym.
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