Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsJasmine Hotel, nestled in the heart of Brinchang, enjoys a prime location that affords guests convenient access to a multitude of amenities and attractions. Its central position makes it easy to explore the Cameron Highlands with tourist spots, night markets and renowned destinations like the big strawberry farm all within a short distance. Guests consistently praise the hotel's strategic location for its proximity to eateries, grocery stores and essential services.
The hotel's dinner experience is highlighted by the abundance of nearby food stalls and food trucks, particularly bustling during the night, offering guests a wide variety of dining options right at their doorstep. Although the popularity of the area can result in some parking challenges, the convenience of having numerous food choices combined with nearby amenities like restaurants and laundry services enhances the overall guest experience.
Jasmine Hotel is well-received for the comfort and size of its rooms. Guests appreciate the spacious, clean and tidy accommodations with many praising the friendly and helpful staff. Rooms come equipped with essentials such as fans and hot water showers that heat quickly and those facing the lush garden offer a pleasant view, adding to the overall comfortable ambiance. While there are occasional mentions of minor maintenance issues and smaller room sizes, the general feedback remains positive with cleanliness and comfort frequently highlighted.
Cleanliness extends beyond the rooms to the entire hotel premises. Guests frequently commend the hotel for its high standards of hygiene, particularly in the bathrooms. Even though some reviews noted minor issues like musty carpets and occasional cockroach sightings, the overall cleanliness is considered a strong point, making Jasmine Hotel a reliable choice for hygiene-conscious travelers.
The staff at Jasmine Hotel garners significant praise for their friendliness and readiness to assist. From the lobby reception to room service, the well-mannered and accommodating demeanor of the staff creates a welcoming atmosphere. Guests consistently highlight the excellent customer service, noting the ease of check-in and check-out processes and the overall pleasant interactions with hotel personnel.
Despite some guests experiencing inconsistent and slow wifi connectivity, the hotel provides free 2-hour parking and remains a preferred choice for families. Spacious family suites comfortably accommodate both small and larger families and the ease of getting meals from nearby food trucks adds to the appeal for parents traveling with children. The hotel's family-friendly amenities and the staff's attentiveness to child-related needs enhance the overall stay for families.
While many guests find the beds comfortable and appreciate the availability of extra pillows, there are notable concerns regarding cleanliness and maintenance of the bedding. Issues such as stained, musty mattresses and old pillows were reported, indicating a need for urgent updates in this area.
Overall, Jasmine Hotel stands out for its strategic location, cleanliness, helpful staff and family-friendly environment, making it a convenient and comfortable choice for visitors exploring Brinchang and its surroundings. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
Offers basic accommodations for budget-conscious travelers. Its location in Brinchang provides easy access to local amenities and attractions, making it a practical choice for families.
Cheap Hotel
Located in Brinchang, Cameron Highlands, this hotel offers affordable accommodations with a simple and comfortable setting, ideal for budget-conscious travelers.
Hotel for Honeymoon
Room Types
Standard Double RoomFeaturing carpeted flooring, rooms come with an electric kettle, a wardrobe and a flat-screen satellite TV. En suite bathrooms offer hot and cold shower facilities.
Rooms include 1 queen-size bed.
Triple RoomFeaturing carpeted flooring, rooms come with an electric kettle, a wardrobe and a flat-screen satellite TV. En suite bathrooms offer hot and cold shower facilities.
Rooms are slightly larger and include 1 queen-size bed with 1 single bed.
Quadruple RoomFeaturing carpeted flooring, rooms come with an electric kettle, a wardrobe and a flat-screen satellite TV. En suite bathrooms offer hot and cold shower facilities.
Rooms are slightly larger and include 2 queen-size beds.
Family SuiteFeaturing carpeted flooring, rooms come with an electric kettle, a wardrobe and a flat-screen satellite TV. En suite bathrooms offer hot and cold shower facilities.
Rooms are more spacious and include 2 queen-size beds as well as a seating area.
Standard Twin RoomThe unit offers 2 beds.
Guest Reviews
7.7
Good
Location
Jasmine Hotel boasts a remarkably strategic location, right in the heart of Brinchang, providing easy access to various amenities and attractions. Guests appreciate its proximity to numerous eateries, making it convenient to find food at any time with popular spots like KFC, McDonald's and local food stalls just a short walk away. The hotel's central position also means that essential facilities, such as grocery stores, convenience shops and laundry services, are within easy reach.
The location is particularly favorable for those looking to explore the Cameron Highlands area with many tourist spots, night markets and scenic destinations being easily accessible. Whether heading to the bustling night market or visiting local attractions like the Centrum and the big strawberry farm, guests find it convenient to navigate from this central hub. Overall, the hotel’s location garners positive remarks for its convenience, making it an ideal base for exploring Brinchang and its surroundings.
Dinner
The dinner experience at Jasmine Hotel is marked by convenience and variety, making it an excellent choice for guests who value easy access to food. The hotel is surrounded by numerous food stalls and food trucks, particularly bustling with options at night, ensuring that dinner is just a few steps away. Convenience stores nearby also add to the ease of grabbing a meal. The proximity of these dining options eliminates the need to travel far for dinner, a noticeable advantage for guests. However, the popularity of the dining area can occasionally make parking a bit challenging due to the crowds. Nevertheless, the easy availability of food, combined with various nearby amenities like restaurants, laundry services and retail stores, creates a highly convenient dining experience for those staying at Jasmine Hotel.
Rooms
Jasmine Hotel offers a generally positive experience for guests, particularly when it comes to room comfort and size. The majority of rooms are described as spacious and very comfortable with several mentions of clean and tidy spaces. Guests appreciate the friendliness and helpfulness of the staff and find the rooms to be well-equipped with fans and hot water showers that heat quickly. Many reviewers highlight the cleanliness of both rooms and bathrooms, making the hotel a reliable choice for hygiene-conscious travelers.
The rooms facing the lush garden offer a pleasant view, adding to the overall comfortable ambiance. While some rooms could do with better maintenance and issues such as non-functioning appliances and dim lighting were noted, these did not significantly impact the overall positive feedback. Certain reviews do mention smaller room sizes that might not meet expectations, particularly for longer stays and there are occasional mentions of damp smells or dust mites in the bedding.
Despite some of these minor drawbacks, Jasmine Hotel is well-regarded for its strategic location near food stalls and various places of interest, making it a convenient stay for visitors. Overall, the clean, spacious and comfortable rooms, combined with the friendly service, make it a suitable option for both short and longer visits.
Beds
Guests of the Jasmine Hotel had mixed experiences with the beds. Many found the beds comfortable and spacious, appreciating aspects such as the soft-spoken service at the reception and the availability of extra pillows. However, there were notable issues with cleanliness and maintenance. Several reviews pointed out that the mattresses and pillows were quite old with frequent mentions of stains and musty smells. Instances of yellowing and torn bedsheets and even lice on the mattresses, were reported, demonstrating a need for significant updates. Despite some positive remarks about bed comfort, the overall feedback suggests that improvements in cleanliness, pillow quality and mattress conditions are urgently required.
Cleanliness
Jasmine Hotel has garnered numerous reviews highlighting its exceptional cleanliness. Guests frequently praised the hotel for its clean and comfortable rooms, noting that the cleanliness is indeed worthy of praise. Cleanliness extends to the bathrooms with many guests mentioning clean and tidy facilities. The hotel premises, overall, are well-organized and maintain a high standard of hygiene, contributing to a comfortable stay. The location is also a bonus, offering convenient access to food stalls, supermarkets and other amenities, enhancing the overall experience.
Despite the numerous positive comments, some guests did point out areas for improvement. Issues with musty carpets and occasional sightings of cockroaches were noted. Additionally, some reviews mentioned improperly maintained bathroom doors and dirty toilets. However, the general consensus suggests that the Jasmine Hotel is a solid choice for travelers prioritizing a clean and comfortable environment during their stay.
Staff
The Jasmine Hotel receives notable commendations from its guests for its exceptional staff. Visitors consistently highlight the friendliness and readiness of the staff to assist. The hotel's customer service at the lobby is well-appreciated and the overall behavior of the staff is described as good. Guests specifically mention the helpful and attentive nature of the staff, who are described as not only polite and accommodating but also very nice and well-mannered. Service at the reception is particularly praised with friendly and professional personnel creating a welcoming atmosphere.
The hotel staff is frequently characterized as polite and always willing to assist, contributing significantly to a pleasant stay. They provide great service, from the front desk to room service. The easy check-in and check-out process is another plus, further enhancing the overall guest experience. The consistent smiles and positive attitude of all staff members leave a lasting, favorable impression on the guests.
Wi-Fi
Jasmine Hotel offers wifi services, though guest feedback indicates varying experiences. While some reviews mention that the wifi works, others highlight that the connection can be inconsistent and often very slow. Many guests have noted difficulties in connecting to the wifi from their rooms with speeds reportedly below 1 Mbps, which is not ideal for work-related activities. Although efforts have been made to address connectivity issues, overall, the wifi service seems to need improvement. Apart from this, guests can enjoy free 2-hour parking during their stay.
Family
Jasmine Hotel stands out as an ideal destination for families looking for a comfortable and enjoyable stay. The hotel's family suites are particularly appreciated, being spacious enough to accommodate both small and larger families, making it easy for a family of four or even five to stay comfortably. Guests find easy access to family suites and benefit from the thoughtful design of these rooms, which include wide beds suitable for family sharing and good views that are especially pleasing.
Parents traveling with children commend the ease of getting meals, enhanced by the appealing food trucks that the kids especially enjoy at night. The hotel staff is also noted for their helpfulness, readily assisting with any child-related needs, which adds to the overall positive experience. With amenities and services that cater specifically to family needs, Jasmine Hotel ensures that everyone, from the youngest to the oldest family member, feels happy and well-cared for during their stay.
No, Jasmine Hotel doesn't have any pool.
No, a spa isn't available at Jasmine Hotel.
No, Jasmine Hotel doesn't allow dogs.
No, parking facilities aren't available at Jasmine Hotel.