Peony Square Residences

Cameron Highlands 4.54536000, 101.42176500 , Peony Square Kuala Terla (Show on Map)
7.4
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsPeony Square Residences is highly favored for its strategic location, offering guests a serene retreat amidst a picturesque tea valley with panoramic mountain views. Visitors appreciate its proximity to farms and attractions, such as Cameron Valley, allowing easy exploration of local sights and activities. The property is conveniently accessible by car without traffic concerns and benefits from nearby grocery stores, adding to its appeal as a tranquil getaway destination. Security measures at the residence are commendable, ensuring a safe and enjoyable stay. While dining options require a short drive, the spacious accommodations and peaceful ambiance of Peony Square Residences are valued by those seeking a refreshing escape in the highlands.

In terms of cleanliness, the property is often praised for being clean, tidy, and offering pleasant views. Guests have expressed satisfaction with the maintenance of the residences but have also noted areas for improvement. Issues such as stained linens and cleanliness concerns in bathrooms and kitchens are mentioned, suggesting a need for more consistent standards. Enhancing cleanliness could further elevate the experience at this otherwise scenic and comfortable retreat.

The staff at Peony Square Residences receive mixed reviews, with some guests appreciating their warmth and welcoming nature. However, there are challenges with staff availability during check-in and check-out, and communication barriers have been reported. Guests may experience varying levels of service, indicating that improvements in staff presence and expertise could enhance guest interactions and overall satisfaction.

Despite the promising aspects of Peony Square Residences, it faces significant issues with internet connectivity, as the absence of Wi-Fi in units has been noted by many guests. Coupled with poor mobile data coverage, this detracts from the enjoyment of the otherwise pleasant environment. Addressing the Wi-Fi and reception staffing issues would contribute positively to the guest experience and enhance the property's overall appeal.
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Apartment with Parking

Cheap Apartment

Room Types
Three-Bedroom Apartment with Garden View This three-bedroom apartment features a private balcony that opens up to views of the tea plantation.

Three-Bedroom Apartment with Mountain View This three-bedroom apartment features a private balcony that opens up to views of the mountain.

Duplex Apartment This spacious apartment is comprised of 1 living room, 4 separate bedrooms and 3 bathrooms with a hairdryer and free toiletries. This apartment features a private entrance, a seating area, a flat-screen TV with satellite channels and a balcony. The unit offers 6 beds.

Guest Reviews
7.4
Good
Location
Peony Square Residences enjoys a strategic location that combines tranquility with accessibility. Guests appreciate the property's position in front of a serene tea valley, offering good mountain views and a beautiful landscape far from the bustling areas of Cameron Highlands. Its proximity to farms and notable attractions like Cameron Valley adds to its charm, allowing visitors a leisurely walk to explore local sights and morning activities. Despite being situated away from the busy city center, the property remains easily accessible by car without the hassle of traffic jams. The quiet setting next to a main road ensures a peaceful retreat, while the availability of grocery stores nearby provides added convenience. Security at the residence is top-notch, contributing to guests' satisfaction with their stays. Though dining options might require a short drive of about 15-20 minutes to reach the main area, the overall ambiance and spacious accommodations make Peony Square Residences a favored choice among visitors seeking a refreshing getaway in the highlands.

Cleanliness
Peony Square Residences presents a mixed bag of experiences when it comes to cleanliness. Guests have praised the property for being clean, tidy, and spacious, often highlighting these aspects along with a pleasant view. Many have found the residences to be adequately maintained, expressing satisfaction with the overall environment. However, several reviews point to significant concerns as well. There are mentions of issues like stained linens, smelly bedsheets, and dirt in the toilets and kitchen. Some guests have reported grime and mold in the bathrooms and found the kitchen amenities lacking in upkeep. Suggestions to improve cleanliness and maintain a consistent standard indicate that the property has room for improvement in ensuring a consistently clean environment.

Staff
At Peony Square Residences, guests have noted a mix of experiences regarding the hotel staff. Some reviews emphasize the warmth and welcoming nature of the staff, suggesting moments where hospitality was shown at its best. However, comments also highlight areas needing improvement. Issues such as unavailability of staff during check-in and check-out processes and challenges with communication, including language barriers, have been pointed out. There were instances where guests perceived the staff as not helpful or friendly, affecting their overall experience. It seems there might be inconsistent standards when it comes to staff presence and expertise. Travelers visiting Peony Square may want to prepare for the possibility of a less seamless check-in process and expect varying levels of service from the hotel team.

Wi-Fi
Peony Square Residences appears to have a significant issue with internet connectivity, as numerous guests have noted the complete absence of Wi-Fi in their units, including all bedrooms. This lack of service has led to inconvenience, especially when coupled with poor mobile data coverage in the area. The absence of Wi-Fi may detract from the otherwise potentially pleasant experience at the hotel. Additionally, the lack of on-site staff at the reception desk, requiring guests to make personal calls for check-in and check-out, further complicates matters. Addressing these issues could considerably enhance guest satisfaction.


No, Peony Square Residences doesn't have any pool.

No, a spa isn't available at Peony Square Residences.

No, Peony Square Residences doesn't allow dogs.

Yes, parking facilities are available at Peony Square Residences.

No, Peony Square Residences doesn't have a gym.

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