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Summary of reviewsZermatt Hotel, nestled in the heart of Tanah Tata, stands out for its prime location, which provides guests with unparalleled convenience. Its central position near the bus station allows effortless travel and easy access to a vast array of amenities such as shops, ATM facilities, and restaurants. The vicinity is teeming with options for local cuisine exploration; guests can enjoy a quick walk to food stalls, banks, shopping malls, and a lively night market. Additionally, the proximity to convenience stores like Family Mart enhances the accessibility and ease of stay. Despite lacking an elevator, the hotel compensates with clean, spacious, and comfortable rooms, making it an excellent base for exploring the vibrant surroundings.
Guests have consistently lauded the accommodations at Zermatt Hotel for their cleanliness and coziness. Families find ample space to relax, and the tidy, well-maintained bathrooms add to the appeal, offering a sense of comfort and ease during their stay. Although some rooms are susceptible to outside noise due to the lack of soundproofing, overall, the hotel's practical, clean, and roomy accommodations ensure a pleasurable visit, underscoring the convenience of its location for those seeking shopping and culinary adventures.
The hotel excels in maintaining impeccable cleanliness and a welcoming environment, despite its age. Guests frequently highlight its very clean surroundings and spacious, comfortable rooms, which feel fresh and well-maintained. The dedication to cleanliness, particularly evident in the sizable bathrooms, leaves guests feeling satisfied and comfortable in this cozy establishment.
The staff at Zermatt Hotel receive high praise for their outstanding service, marked by helpfulness and friendliness. With a focus on guest satisfaction, the team demonstrates exceptional responsiveness and understanding, contributing to a welcoming atmosphere that significantly enhances the overall experience. Their attentive service ensures a pleasant and memorable stay.
However, the hotel’s beds have garnered mixed reviews. While some guests appreciate the comfort, noting good beds and pillows, many have expressed discomfort with the mattresses. Issues such as hard, uncomfortable mattresses, and noticeable springs have led to disturbed sleep and dissatisfaction among visitors. Feedback suggests a need for improvement in mattress quality and maintenance to guarantee restful nights for all guests.
Overall, Zermatt Hotel offers a strategically located and clean environment complemented by commendable staff service, although there is room for improvement in the comfort of the beds to fully elevate the guest experience. Show more
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Categories
Family Friendly Hotel
Provides simple accommodations for families seeking a budget-friendly option. Its location in Cameron Highlands offers easy access to local attractions.
Small Hotel
Located in Cameron Highlands, Zermatt Hotel provides a convenient and cozy stay. As a smaller hotel, it offers a more personal and intimate experience, ideal for travelers seeking a quieter retreat.
3-Star Hotel
Located in Cameron Highlands, this hotel provides a comfortable and convenient base for exploring the area. It offers essential amenities and a reliable stay.
Hotel with Free Wi-Fi
Cheap Hotel
Room Types
Deluxe Family RoomThe family room offers an electric kettle and parquet floors, as well as a private bathroom featuring a shower. The unit offers 3 beds.
Deluxe Twin RoomThe twin room features an electric kettle and parquet floors, as well as a private bathroom boasting a shower. The unit has 2 beds.
Deluxe Double RoomThe double room provides an electric kettle, parquet floors, as well as a private bathroom featuring a bath and a shower. This double room offers a flat-screen TV. The unit offers 1 bed.
Guest Reviews
7.2
Good
Location
Nestled in the heart of Tanah Tata, Zermatt Hotel boasts a highly praised location that offers unparalleled convenience for its guests. Its central position places visitors within a stone's throw of the bus station, making travel effortless. The hotel is strategically situated on flat land, offering easy access to a variety of amenities including shops, ATMs, and an array of restaurants.
Guests highlight the hotel's proximity to numerous eateries, making it an ideal choice for those eager to explore local cuisine. A short walk takes you to food stalls, banks, shopping malls, and even a vibrant night market. Additionally, convenience stores like Family Mart and establishments such as Tealive are situated nearby, further adding to the accessibility.
While the hotel enjoys rave reviews for its strategic and perfect location, it's worth noting that it does not have an elevator. However, the clean, spacious, and comfortable rooms make it a great base for those looking to delve into the lively surroundings. Overall, Zermatt Hotel offers an advantageous starting point for exploring the diverse attractions of the area.
Rooms
The rooms at Zermatt Hotel have consistently impressed guests with their cleanliness and coziness. Families find ample space for comfort, with some noting that the rooms are spacious even when accommodating multiple beds. The tidy and well-maintained bathrooms add to the overall appeal, with guests appreciating their size and cleanliness. Travelers enjoy the convenience of the hotel's location, being close to shopping and food markets. Rooms like number 301 even boast good views, providing an extra delight for those staying within. Despite the generally positive feedback, it's worth noting that some guests have mentioned that the rooms are not soundproof, which may result in occasional noise from outside vehicles. Overall, Zermatt Hotel offers a pleasant stay with practical, clean, and roomy accommodations.
Beds
Zermatt Hotel has garnered mixed reviews when it comes to its beds. Some guests have praised the beds and pillows, noting them as good, suggesting a level of comfort in certain accommodations. However, a significant number of reviews point to issues with the mattresses, describing them as uncomfortable and excessively hard. Several visitors have reported feeling the springs in the mattresses, leading to discomfort and disturbed sleep. Complaints also include mattresses that appear to sink, disrupting body posture and potentially causing back pain. Additionally, some guests mentioned beds being as hard as concrete and even dusty, which could detract from the overall experience of staying at the hotel. While there may be pockets of comfort, the feedback suggests a need for improvement in the quality and maintenance of the mattresses to ensure a restful night's sleep for all guests.
Cleanliness
The Zermatt Hotel receives high praise for its cleanliness, consistently impressing guests with its immaculate condition. Visitors frequently highlight the hotel's very clean environment, complemented by spacious and comfortable rooms. Despite the hotel being older, it maintains an air of cleanliness that makes it feel new and well-maintained. The bathrooms are particularly noted for their size, adding to the overall comfortable experience. The hotel’s dedication to cleanliness and comfort is evident, leaving guests satisfied with their stay in this clean and cozy establishment.
Staff
At Zermatt Hotel, the staff consistently receives praise for their high level of service and dedication to guest satisfaction. Travelers frequently highlight the helpfulness and friendliness of the team, noting their exceptional responsiveness and understanding. The staff's positive demeanor and eagerness to assist create a welcoming atmosphere that enhances the overall experience. Such consistently good service is further complemented by thoughtful consideration of guests’ needs, ensuring a pleasant and memorable stay.
No, Zermatt Hotel doesn't have any pool.
No, a spa isn't available at Zermatt Hotel.
No, Zermatt Hotel doesn't allow dogs.
No, parking facilities aren't available at Zermatt Hotel.