Cameron Highlands4.48766200,
101.37335200,
C-g-31, Barrington Square Apartment, Jalan Golden Hill 1,cameron Golden Hill, Tanah Rata(Show on Map)
7.3
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsZetter Suites @ Cameron enjoys a prime location, particularly beneficial for those wanting to experience the vibrant Cameron Highland night market or "Pasar Malam." Guests often praise its proximity to shops, restaurants and convenience stores, providing easy access to food and essentials right at their doorstep. Nestled between the towns of Tanah Rata and Brinchang, the suites offer easy reach to various tourist attractions and ample parking, which enhances the convenience of the stay. Despite the busy surroundings, its strategic location remains a significant advantage for many visitors.
The rooms at Zetter Suites are generally appreciated for their spaciousness, comfort and attractive interior design. Larger units are particularly suitable for families or groups, featuring multiple bedrooms, bathrooms and useful amenities like balconies and living rooms. The elegant architecture and well-maintained decor add to the pleasant atmosphere, though some rooms might benefit from better maintenance to address issues such as dated interiors or occasional problems with amenities.
In terms of dining, the hotel provides a convenient culinary experience with various dining options nearby, including an array of restaurants and food stalls at the night market. While breakfast services at the hotel could improve with guests noting limited options and occasional quality issues, the proximity to diverse local eateries compensates for this shortcoming.
Cleanliness, however, presents a mixed picture. Though some guests find the apartments clean and cozy, many reviews highlight significant areas for improvement in housekeeping and maintenance. Common areas and occasionally even the rooms face criticism for being dirty, dusty and poorly maintained with specific reports of lingering garbage, bad odors and pests.
The staff at Zetter Suites receives commendations for their friendliness and helpful attitudes with several individuals singled out for excellent service. Check-in and check-out processes are typically smooth and the prompt response to technical issues is appreciated. However, inconsistency in service quality sometimes leads to negative experiences, suggesting a need for more consistent staff training and improved customer service.
The Wi-Fi at Zetter Suites has mixed reviews with some guests praising its speed and reliability while others report inconsistent and slow connections, indicating room for improvement in this area as well. Parking is generally convenient with ample spaces, although the basement parking conditions could be better maintained and cleaned.
Overall, Zetter Suites @ Cameron offers a well-located and spacious stay with a range of convenient amenities. While the strategic location, room design and staff friendliness make for an enjoyable visit, improvements in cleanliness, breakfast service, Wi-Fi reliability and parking maintenance would significantly enhance the overall guest experience. Show more
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Categories
Apartment with Parking
Zetter Suites @ Cameron is mentioned as having parking available for guests.
Apartment with Free Wi-Fi
Cheap Apartment
Room Types
Two-Bedroom ApartmentThis spacious apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a bidet and free toiletries. The fully equipped kitchen features a stovetop, a refrigerator, a microwave and an electric kettle. This apartment includes a dining area, a TV with satellite channels a seating area and a balcony. The unit offers 2 beds.
Deluxe StudioThe well-fitted kitchen features a stovetop, a refrigerator, a microwave and an electric kettle. The spacious studio offers a seating area, a dining area, as well as a private bathroom featuring a bidet and a hairdryer. The unit offers 1 bed.
Three Bedroom ApartmentThis spacious apartment comes with 1 living room, 3 separate bedrooms and 4 bathrooms with a bidet and free toiletries. Guests can make meals in the kitchen that features a stovetop, a refrigerator, a microwave and an electric kettle. This apartment consists of a dining area, a TV with satellite channels a seating area and a balcony. The unit has 4 beds.
Deluxe Studio with Night Market ViewThe studio's kitchen, which features a refrigerator, is available for cooking and storing food. The spacious studio provides a seating area, a dining area, as well as a private bathroom featuring a bidet and a hairdryer. The unit offers 1 bed.
Two Bedroom Apartment with Night Market ViewThis spacious apartment features 1 living room, 2 separate bedrooms and 2 bathrooms with a bidet and a hairdryer. The apartment's kitchen, which features a refrigerator, is available for cooking and storing food. The apartment has tiled floors, a seating area with a TV, a dining area, a wardrobe, as well as a sofa. The unit has 2 beds.
Guest Reviews
7.3
Good
Location
Zetter Suites @ Cameron enjoys a highly favorable location, particularly for those interested in experiencing the bustling Cameron Highland night market, often referred to as Pasar Malam. Guests frequently praise its strategic placement right in front of the market, offering easy and convenient access. The surrounding area is crowded with numerous shops, restaurants and convenience stores such as 7-Eleven and Speedmart 99, enhancing the stay with added convenience.
The suites are well-situated between the towns of Tanah Rata and Brinchang, making it an advantageous spot for reaching various tourist attractions and amenities. The proximity to the night market and eateries is a recurring highlight with many reviewers appreciating the ease of access to food and shopping options right at their doorstep.
There's ample parking available, which is a noted benefit given the sometimes crowded nature of the area. Despite the busy surroundings due to the night market, the hotel's strategic location continues to be a strong point for visitors who value accessibility and convenience. With comfortable and spacious accommodations, Zetter Suites provides a practical and enjoyable stay in the heart of Cameron Highlands.
Breakfast
Zetter Suites @ Cameron's breakfast service leaves much to be desired according to guest reviews. Many guests have expressed dissatisfaction with the limited options available, noting that breakfast is not buffet-style but rather a la carte with a set menu that often runs out quickly. The selection primarily features western food items with some guests suggesting additions such as more fruit, drinks and diverse cuisines.
While some guests commended the lovely staff and a few found the nasi lemak to be quite delicious, others reported issues like cold food, ants in pastries and delays in service due to unprepared cooks or missing room number details. Several guests felt that the breakfast quality did not match the price, advising future visitors to explore local eateries instead. Despite the occasional praise for certain dishes, the overall sentiment suggests that Zetter Suites @ Cameron could significantly improve their breakfast offerings to better satisfy their guests.
Dinner
Zetter Suites @ Cameron offers a convenient culinary experience for its guests with reasonably priced breakfast and steamboat dinners being notable highlights. Guests appreciate the hotel's strategic location, which is close to a variety of dining options including Arabian cuisine, Chinese steamboat and English breakfasts, among others. The proximity to the bustling night market or pasar malam, provides ample opportunities to explore numerous food stalls and eateries.
The area around Zetter Suites is teeming with choices, making it easy to find groceries, meals and snacks, thanks to the abundance of restaurants, cafes and food centres. Guests also benefit from nearby conveniences like 7-Eleven and Speedmart, allowing for easy access to essentials.
Overall, Zetter Suites @ Cameron stands out for its diverse and plentiful dining options, especially highlighted by the nearby night market and a plethora of restaurants, ensuring that guests have ample food choices during their stay.
Rooms
Zetter Suites @ Cameron offers a mix of spacious and comfortable accommodations that are generally well-received for their size and strategic location near attractions such as the nearby night market. The rooms are lauded for being clean and roomy with many reviewers appreciating the excellent architecture and interior design. These units often come well-furnished, providing amenities like balconies, refrigerators and living rooms that guests find attractive and convenient.
Guests tend to find the beds cozy and the apartments capable of comfortably hosting families or groups, particularly in the larger units which have multiple bedrooms and bathrooms. The spaciousness and adequate facilities in the rooms make them a suitable choice for longer stays or group visits, enhancing the overall comfort and usability of the space.
The hotel’s interiors are frequently described as beautiful with well-maintained decorations that add to the pleasant atmosphere. The living spaces and room arrangements contribute to an overall feeling of comfort with an emphasis on sufficient space for everyone. However, some rooms could benefit from better maintenance, as issues such as old interiors, occasional problems with the water heater and the need for minor refurbishments have been noted.
While there are numerous positive remarks about the location, space and design, certain practical issues like the lack of fans or air conditioning and inadequate ventilation can affect comfort during warmer days. Additionally, reports of cleanliness issues such as stained bed sheets, mold and smelly rooms in some cases suggest that housekeeping standards might need improvement.
In summary, Zetter Suites @ Cameron promises a strategically located, spacious and stylishly designed stay with adequate amenities, although some rooms may require better upkeep and additional features to maximize guest comfort and satisfaction.
Beds
Zetter Suites @ Cameron has received mixed feedback regarding its beds. While some guests found the beds comfortable, the majority of reviews point to significant cleanliness and maintenance issues. Common complaints focused on dirty and musty-smelling bedsheets, pillows and mattresses with many noting stains and an overall lack of freshness. Several reviewers mentioned the beds making unpleasant noises and being uncomfortable, sometimes even broken. Guests also noted the lack of extra pillows and blankets with some describing the provided linens as aged and unclean. There were mentions of unpleasant odors from thin blankets and issues with the bed not being clean or fully made up. Despite a few mentions of comfortable beds, the overarching theme is that improvements in the cleanliness and maintenance of the bedding are needed.
Cleanliness
Visitors to Zetter Suites @ Cameron have shared a mixed experience regarding the cleanliness of the establishment. Although some guests praised the clean and comfortable environment, noting that apartments were clean, fresh and cozy, the overarching sentiment suggests a need for significant improvements in housekeeping standards and facility maintenance.
Positive remarks highlight the occasional well-maintained rooms, clean linens and an environment that some found neat and tidy. Clean towels were mentioned and a few guests found the units beautiful and clean.
On the other hand, the negative feedback is abundant and concerning. Common areas such as corridors, lobbies and elevators were frequently described as dirty, dusty and poorly maintained with lingering garbage and foul smells. Guests also reported issues with the cleanliness of their living spaces, including dirty floors, stained linens, smelly and dusty furniture and unclean kitchens and bathrooms. There were mentions of sticky floors, neglected garbage, bad odors in units and even the presence of cockroaches.
It is evident that while some units might temporarily meet guests' cleanliness expectations, the overall upkeep of common areas and consistent maintenance of rooms fall short. Future visitors might experience variability in cleanliness, which could impact their overall stay. Improving the general hygiene and consistent cleaning protocols could greatly enhance the guest experience at Zetter Suites @ Cameron.
Staff
The staff at Zetter Suites @ Cameron receive a mixed bag of reviews, yet the positive feedback is noteworthy. Many guests praise the staff for being friendly, helpful and welcoming. They highlight that the front desk employees, including specific mentions of individuals like Ms. Shafizah, Miss Siti and Ms. Ana, provide courteous and efficient service. The check-in and check-out processes are frequently described as smooth and fast, contributing to a pleasant initial and final impression of the stay.
Several reviews note the prompt response of the technical and maintenance staff, ensuring quick resolution to any issues. The housekeeping staff also receive commendations for their good work in some instances. Guests appreciate the staff's friendliness and personal touch, often going out of their way to assist and making the visitors feel well-cared for during their stay.
However, there are areas that need significant improvement. Some guests report experiences with unhelpful, slow and occasionally rude staff. Issues such as lack of room cleaning, poor communication and insufficient training in customer service are pointed out. These negative remarks highlight inconsistencies in the overall service quality experienced by the guests.
In summary, while many guests find the staff at Zetter Suites @ Cameron to be a highlight of their stay with their friendly and helpful demeanor, there are notable instances where service falls short, indicating a need for improvement in consistency and professionalism.
Wi-Fi
The Wi-Fi experience at Zetter Suites @ Cameron has garnered mixed reviews from guests. Positive feedback highlights that the internet is fast, stable and reliable, providing a good connection for those needing quick online access during their stay. However, a significant number of reviews point to inconsistent and generally poor Wi-Fi service with issues ranging from slow, unresponsive internet to difficulties in connecting at all. Some guests reported having no Wi-Fi during their stay or experiencing extremely slow and lagging connectivity. While free Wi-Fi is offered, the connection strength and reliability seem to vary, leading to complaints particularly from guests requiring consistent internet access. Improvements in this area could enhance the overall guest experience significantly.
Parking
Zetter Suites @ Cameron offers convenient parking options for guests with ample spaces available, making it easy to find a spot. The availability of free and private parking adds to the convenience. Despite the plentiful options in the basement, the area is noted to have a few downsides — the parking lot can be dirty with frequent potholes on the road and occasional piles of garbage. Some guests have raised concerns about safety and the overall condition of the basement parking, suggesting a need for improvement. While parking is generally easy and systematic, finding a spot can be challenging during night markets and peak check-in times. Overall, Zetter Suites provides sufficient parking facilities, though enhancing the cleanliness and maintenance of these areas would greatly benefit guests.
No, Zetter Suites @ Cameron doesn't have any pool.
No, a spa isn't available at Zetter Suites @ Cameron.
No, Zetter Suites @ Cameron doesn't allow dogs.
Yes, parking facilities are available at Zetter Suites @ Cameron.