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Summary of reviewsHotel Castelo Nacional Inn Campos do Jordão is a serene retreat perched atop beautiful mountains, offering stunning landscapes and lush nature. The tranquil environment makes it an ideal spot for relaxation and getting away from urban stress. Despite being somewhat distant from downtown Capivari, the hotel's elevated location provides breathtaking views and a cozy atmosphere. Proximity to tourist attractions and the picturesque setting enhance the overall charm.
Breakfast at the hotel consistently receives high praise for its exceptional quality, variety and delicious offerings. Guests enjoy the fresh and abundant spread, often opting for breakfast in bed, which adds a layer of luxury.
However, the absence of an on-site restaurant or bar is a notable drawback. Guests need to venture into the city or rely on deliveries for lunch and dinner, which can be inconvenient. Past delights like homemade pizzas are missed and some experiences have been underwhelming, particularly large events like Christmas dinners. The need for more diversified meal options and improved food services is evident.
The rooms, described as spacious and uniquely decorated, enhance the castle-themed experience. Many guests enjoy the rustic decor and picturesque views from their rooms. Nevertheless, improvements are needed in heating, soundproofing and maintenance. Issues such as inadequate room heating, poor sound insulation, dust, moldy smells and outdated fixtures were noted, impacting overall comfort.
Cleanliness receives mixed reviews. While some guests find the rooms well-maintained and the surroundings tidy, others report musty smells, mold and pests. Enhanced housekeeping standards could significantly elevate guest satisfaction.
The staff's outstanding service and attentiveness are consistently highlighted. Guests appreciate the team's friendliness, politeness and dedication to ensuring a comfortable stay. Reception staff, frequently commended for their promptness and helpfulness, contribute significantly to the overall positive experience.
Wi-Fi connectivity is an area needing improvement with many guests citing weak signals and frequent outages, particularly during rain. This can be frustrating for those needing reliable internet access.
Spa facilities generally receive positive feedback for their relaxing and well-maintained services, although some guests encountered issues like non-functioning amenities and occasional neglect in specific areas. Similarly, the gym is seen as basic and under-equipped but still provides a few useful machines for a casual workout.
The heated swimming pools are a highlight, especially appreciated during cooler months. Guests describe the pools as beautiful and relaxing, though occasional maintenance issues and the need for better supervision were noted.
Parking facilities elicit mixed reactions. While ample parking is available, maintaining the parking area more effectively could improve convenience for guests.
Overall, Hotel Castelo Nacional Inn Campos do Jordão offers a charming, uniquely themed stay with excellent service and breakfast, though improvements in dining options, room maintenance and amenities would further enhance the guest experience. Show more
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Categories
Hotel for Honeymoon
The hotel offers comfortable accommodations and a range of amenities, suitable for a relaxing and romantic getaway. Its unique castle-like design and convenient location enhance the experience for couples.
Hotel with Spa
As part of a larger hotel chain with diverse facilities, this property includes spa amenities. It offers guests wellness options alongside other recreational features.
Hotel with Free Wi-Fi
This hotel offers free Wi-Fi. It features a movie theater and classically styled lounge areas, combining connectivity with entertainment.
Business Hotel
Hotel Castelo Nacional Inn offers conference space and a meeting room suitable for business needs. It has essential amenities such as Wi-Fi and audiovisual equipment. It's a practical choice for business travelers seeking functionality and convenience.
Hotel with Gym
This hotel provides access to a gym, which is convenient for guests seeking to maintain their fitness. The availability of fitness facilities enhances the hotel's overall appeal.
4-Star Hotel
The hotel's unique castle-like design and comfortable rooms provide a memorable stay. It offers a blend of charm and quality service, making it a popular choice.
Hotel with Indoor Pool
The Hotel Castelo Nacional Inn features covered pools, including a jacuzzi, set within its distinctive castle-style architecture. This provides a relaxing aquatic experience in a unique hotel environment.
Boutique-style Hotel
Hotel Taking Steps Towards Sustainability
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Hotel with Parking
Accessible Hotel
Hotel with Tennis Courts
Room Types
Premium Double RoomThis fully heated suite features a seating area with sofa, dressing table, cable TV and minibar. The private bathroom includes a hot shower or a soaking tub, subject to availability.
It is within the Castle.
Triple RoomThis triple room features a minibar, cable TV and executive lounge access.
It is within the Castle.
Executive Double RoomThis double room has a minibar, flat-screen TV and executive lounge access.
It is within the Castle.
Standard Double Room - Annex BuildingThis double room features a executive lounge access, minibar and satellite TV.
It is located in the annex building.
Budget Double Room - Annex BuildingFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, a minibar, executive lounge access, a wardrobe and a TV with cable channels. The unit has 1 bed.
Economy Triple Room - Annex BuildingFeaturing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. This triple room is air-conditioned and has a TV with cable channels, a minibar, executive lounge access and a wardrobe. The unit has 2 beds.
Economy Quadruple Room - Annex BuildingFeaturing free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The air-conditioned quadruple room features a TV with cable channels, a minibar, executive lounge access and a wardrobe. The unit has 3 beds.
Standard Triple Room - Annex BuildingFeaturing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. This triple room is air-conditioned and has a TV with cable channels, a minibar, executive lounge access and a wardrobe. The unit has 2 beds.
Standard Quadruple Room - Annex BuildingProviding free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The air-conditioned quadruple room provides a TV with cable channels, a minibar, executive lounge access and a wardrobe. The unit offers 3 beds.
Noble Double RoomThe spacious double room provides a minibar, executive lounge access, as well as a private bathroom featuring a shower and a hairdryer. This double room features a wardrobe, a carpeted floor and a TV with cable channels. The unit offers 1 bed.
Noble Triple RoomProviding free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The triple room provides a minibar, executive lounge access, a wardrobe, a carpeted floor and a TV with cable channels. The unit offers 2 beds.
Executive Triple RoomOffering free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The triple room offers a minibar, executive lounge access, a wardrobe, a carpeted floor and a TV with cable channels. The unit has 2 beds.
Master With Spa BathThe suite has 1 bedroom and 1 bathroom with a bath and free toiletries. The suite features a minibar, executive lounge access, a wardrobe, a carpeted floor, as well as a TV with cable channels. The unit has 2 beds.
Chalet - Annex BuildingThis chalet comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Boasting a patio, this chalet also features a minibar, executive lounge access and a TV with cable channels. The unit has 3 beds.
Royal Superior RoomThe spacious double room features a minibar, executive lounge access, as well as a private bathroom boasting a shower and a hairdryer. This double room has a wardrobe, a carpeted floor and a TV with cable channels. The unit has 1 bed.
Loft Suite with Stairs The suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The suite features a minibar, executive lounge access, a wardrobe, a carpeted floor, as well as a TV with cable channels. The unit has 2 beds.
Royal SuiteThe suite has 1 bedroom and 1 bathroom with a bath and free toiletries. The suite offers a minibar, executive lounge access, a wardrobe, a carpeted floor, as well as a TV with cable channels. The unit has 1 bed.
Imperial SuiteThe suite has 1 bedroom and 1 bathroom with a bath and free toiletries. The suite features a minibar, executive lounge access, a wardrobe, a carpeted floor, as well as a TV with cable channels. The unit has 1 bed.
Guest Reviews
8.5
Very Good
Location
Hotel Castelo Nacional Inn Campos do Jordão offers a tranquil retreat nestled atop the beautiful mountains, surrounded by lush nature and stunning landscapes. The location provides a serene and cozy atmosphere, ideal for those looking to rest and unwind away from the city's hustle and bustle. Although the hotel is somewhat distant from downtown Capivari, the distance allows guests to experience peace and quiet.
Conveniently situated near several tourist attractions such as the Felícia Leirner Museum, Cláudio Santoro Auditorium and Boa Vista Palace, the hotel makes for a great base to explore these spots if you have a car. The drive to the city center is about 10-25 minutes, depending on traffic and exact destination. For those without personal transportation, it might be less convenient, as relying on Uber or taxis can be challenging and potentially costly.
The hotel itself is perched high up, offering breathtaking views and a picturesque environment that many guests find more than compensates for the distance from the city center. The ambiance, coupled with the excellent service and themed rooms, enhances the charm of the place, making it a delightful stay.
However, some basic amenities, such as an on-site restaurant, are lacking, so guests might need to order in or take a drive for meals. Additionally, accessing the upper floors involves climbing stairs, which could be a consideration for those with mobility issues.
Despite its remote feel, the hotel's beautiful surroundings, tranquility and unique castle-themed charm make it worth the visit for those seeking a peaceful getaway with beautiful views and nature at their doorstep.
Breakfast
The breakfast at Hotel Castelo Nacional Inn Campos do Jordão receives overwhelmingly positive remarks from guests. Descriptions such as exceptional, wonderful and excellent are frequently mentioned, highlighting the quality and variety of the offerings. Many reviews emphasize the abundance and deliciousness of the breakfast spread, which features a wide range of both sweet and savory options. Guests appreciate the fresh, tasty and well-served nature of the breakfast, noting that it often exceeds expectations.
Specific highlights include the variety of options available with one guest describing the breakfast as one of the best they have ever seen. The breakfast service is also praised for its organization and presentation, further enhancing the dining experience. An additional positive aspect is the option to enjoy breakfast in bed, which adds to the overall comfort and luxury of the stay.
However, a few reviews point out occasional issues such as limited savory options, food cooling down quickly and rare instances of items not being fresh. Additionally, the breakfast space can sometimes feel small compared to the number of guests and there are mentions of service not always meeting the hotel's high standards.
Overall, though, the breakfast at Hotel Castelo Nacional Inn Campos do Jordão is a significant highlight for most guests, contributing to a memorable hotel experience.
Dinner
Hotel Castelo Nacional Inn Campos do Jordão seems to offer a unique and charming stay but has received feedback indicating some important areas for improvement, particularly regarding its dining options. Guests have highlighted the absence of a restaurant or bar at the hotel, leaving them without on-site options for lunch or dinner. Instead, visitors must venture into the city or rely on delivery services for additional meals, which can be inconvenient considering the distance and cost of nearby dining establishments.
Many reviewers reminisced about the past when the hotel offered delightful pizzas that are now missed. Current dining experiences have been underwhelming with some guests mentioning that the Christmas dinner was served cold and that breakfast the following day seemed to consist of leftovers. The overall breakfast service has received mixed reviews with a general desire for improvement to match the hotel's upscale reputation.
There are no food services available poolside and the hotel's bars weren't operational, which detracted from the guest experience. Patrons also expressed a need for more comprehensive snack and meal options throughout the day. The lack of on-site dining services has led many to suggest implementing at least a minimal dinner menu or providing more diverse meal options.
Despite these concerns, some guests appreciated specific aspects of their meals, noting the quality of the food that was available. The general sentiment, however, underscores a significant gap in the hotel’s amenities, particularly the need for a functional restaurant and better food services to enhance guest satisfaction during their stay.
Rooms
Hotel Castelo Nacional Inn Campos do Jordão has received a variety of feedback from guests, particularly highlighting the spaciousness and thematic decor of the rooms, which many found clean and well-organized. The atmosphere of staying inside a castle with unique decorations and a rustic style was often described as a positive and enjoyable experience. The views from the rooms and the comfort of large rooms were also noted favorably.
However, the reviews indicate several areas for improvement. Many guests commented on inadequate room heating and poor sound insulation, making it easy to hear noise from adjoining rooms. The cleanliness of the rooms received mixed reviews with some reports of dust, moldy smells and unclean conditions. The hotel's maintenance also drew critical feedback with issues ranging from cracked ceilings and faulty bathroom fixtures to outdated televisions and worn bedding.
The bathrooms, in particular, were often described as poorly designed with inadequate lighting and ventilation and some guests encountered water leaks. Room privacy was another common concern, as many reviews mentioned thin walls and insufficiently private setups, especially in bathrooms with glass doors.
Overall, while the hotel offers a distinctive and potentially charming stay with its castle-themed rooms and spacious accommodations, attention to maintenance, soundproofing and heating could significantly enhance the guest experience.
Beds
The bed quality at Hotel Castelo Nacional Inn Campos do Jordão receives mixed reviews from guests. On the positive side, some guests found the beds to be comfortable with clean and fragrant linens, cozy accommodations and polite service. Many guests appreciated the comfortable, soft and sometimes super comfortable King Size beds that contributed to a pleasant stay.
However, numerous reviews highlighted significant issues with the beds. Many guests experienced discomfort due to old, hard or overly soft mattresses, often describing beds as noisy, small or with poor support. There were repeated mentions of musty smells, stained bedding and beds and linens that felt unclean. Pillows also garnered criticism for being too hard or lined with plastic, adding to the overall discomfort. The lack of blackout curtains and thin walls compromising privacy and quiet further detracted from the sleeping experience. While some guests enjoyed their beds, the consensus suggests a need for significant improvements in bedding quality and maintenance.
Cleanliness
Hotel Castelo Nacional Inn Campos do Jordão has received mixed feedback regarding its cleanliness. On the positive side, many guests note that rooms are clean with comments highlighting impeccable cleanliness and well-maintained facilities. Visitors often appreciate the spacious, clean and organized environment with beautiful and cozy surroundings. The hotel is described as having a pleasant atmosphere with some clean and warm public amenities, such as the swimming pool. The commitment to cleanliness is evident through numerous mentions of rooms being cleaned and sanitized effectively, leaving a fresh and fragrant atmosphere.
However, there are significant concerns raised by some guests regarding cleanliness. Issues such as musty smells, mold, dirty towels and inadequate room cleaning were reported. Specific complaints include dirty carpets, stained bed linens and poor bathroom hygiene. Some guests even encountered pests like spiders and cockroaches. The use of excessively strong cleaning products also detracted from the experience for some.
Despite the occasional exceptional review praising the cleanliness, a consistent theme of needing better maintenance and more thorough cleaning practices emerges. While some guests find the level of cleanliness satisfactory, others report various deficiencies that suggest room for improvement in housekeeping services. Overall, while the hotel's strengths in offering a clean and organized environment are noted, enhanced attention to consistent and comprehensive cleaning standards could significantly improve guest experiences.
Staff
Hotel Castelo Nacional Inn Campos do Jordão consistently receives high marks for its outstanding service and attentive staff. Guests frequently highlight the team's friendliness, politeness and willingness to assist with any needs. The reception staff, in particular, are commended for their promptness and helpfulness.
Many reviewers mention specific employees who stand out for their exceptional hospitality and dedication, including a consistent mention of Celso's kindness. The staff's ability to make guests feel at home is a recurring theme and their polite, well-educated demeanor is appreciated by many. Whether addressing general inquiries or providing specific amenities like portable heaters, the staff's courteous and efficient service leaves a positive impression.
However, a few reviews note areas for improvement, such as occasional slow service and instances of unhelpful or unclear communication from the reception staff. Despite these few negatives, the overall consensus is that the service provided by the team greatly enhances the guest experience, contributing to memorable and pleasant stays at the hotel. The combination of the staff's attentiveness, friendliness and professionalism sets a high standard for customer service in the hospitality industry.
Wi-Fi
During a visit to Hotel Castelo Nacional Inn Campos do Jordão, guests might encounter some challenges with the Wi-Fi. Many reviews indicate that the Wi-Fi signal often doesn't reach the rooms or that the connection is very weak. For those who need a reliable internet connection for streaming or work, the inconsistent service may be frustrating. Despite this, there are instances where the Wi-Fi works well in certain areas, allowing for some work to be done without issue. However, frequent outages and slow speeds are common complaints, making activities like watching internet TV or streaming content difficult. Additionally, the hotel's internet infrastructure seems to suffer significantly during rainy conditions, adding to the inconvenience. Overall, while the property may offer Wi-Fi, it isn't a strong point and future visitors should be prepared for potential disruptions in their internet connectivity.
Spa
The spa at Hotel Castelo Nacional Inn Campos do Jordão has received mixed reviews from its guests. Many visitors have found the spa facilities, including the heated swimming pools and whirlpool hot tub, to be excellent and relaxing. The presence of both dry and wet saunas has been appreciated with some guests describing the spa as wonderful and great. The hotel's beautiful facilities also contribute to a pleasant and photogenic environment.
However, there have been some reported issues, such as the dry sauna not functioning and hydrotherapy amenities being unavailable. Additionally, a few guests have noted that the sauna felt neglected and had an unpleasant odor. Despite these setbacks, the majority of feedback highlights the enjoyment and relaxation provided by the spa amenities.
Gym
Hotel Castelo Nacional Inn Campos do Jordão offers a variety of amenities, although the gym appears to have mixed reviews. The gym is described as basic and some guests noted that it lacks adequate equipment for a thorough workout. It's situated on the top floor of the annex and there are mentions of it being poorly maintained with several abandoned facilities. However, some visitors appreciated the treadmill, bicycle and weights available. The hotel itself boasts appealing features such as hot tub and sauna facilities, medieval decor, an Egyptian room and a huge wine cellar, making it delightful for exploring and relaxing even if the gym might not meet all fitness enthusiasts' expectations.
Pool
Visitors to the Hotel Castelo Nacional Inn Campos do Jordão have offered a range of opinions about the swimming pool facilities with an overwhelming majority praising the heated pools, which provide a perfect escape during the colder weather of Campos do Jordão. Guests often describe the pools as beautiful, wonderful and stunning, complimenting their pleasant temperature and cleanliness. The heated pools are especially appreciated in winter, making swimming an enjoyable experience irrespective of the chilly weather outside.
Families have praised the pool's size and facilities, although some reviews mention that the pools can become quite busy with children. While the pools are generally warm and divine in their design, a few guests noted occasional issues with cleanliness and maintenance, such as loose steps and a broken pool ladder. Unfortunately, at times, some of the pools were closed or undergoing maintenance, which was a disappointment for some visitors.
The need for better supervision and poolside services was also highlighted with suggestions for a lifeguard and a functioning pool bar to enhance the experience. Despite these occasional setbacks, overall, the hotel's pools are seen as a delightful and cozy feature, conducive to relaxation and enjoyment.
Parking
Hotel Castelo Nacional Inn Campos do Jordão offers parking facilities that have drawn mixed reactions from guests. Many reviews highlight that there is ample parking available and the location of the parking lot near the hotel makes it convenient for guests. The parking is easy to access and included with the stay, which adds to the convenience. Some guests appreciate that the parking space is spacious and suits their needs.
However, there are some recurring issues noted in the reviews. Several guests have mentioned that the parking lot is often almost full and at times, there isn't enough space, forcing them to leave their cars on the street. There are also comments about the parking lot being uncovered and lacking proper signage and security measures. The asphalt around the castle is described as very potholed, which could be an inconvenience. Some suggest the parking could be improved by numbering the spaces according to the accommodations and adding more coverage.
Despite these downsides, the overall availability of parking is seen as satisfactory to many with a good view from the parking lot adding to the appeal. There is room for improvement, particularly in organizing and securing the parking area and ensuring there are enough spaces for all guests.
4 Star
Hotel Castelo Nacional Inn Campos do Jordão delivers a unique and thematic experience that many guests find marvelously perfect, providing a fantastic and memorable stay, especially for families. The hotel boasts impressive architectural details that exude charm and sophistication, making it an ideal location for taking lots of photos and exploring various hidden rooms within the majestic castle.
The cost-benefit ratio of staying at this hotel is frequently highlighted as a positive aspect with many guests noting that it is worth the price for the experience offered. The creative themes and cozy atmosphere, coupled with controlled heating and good acoustics, contribute to an awesome and relaxing environment.
While the themed drinks and excellent breakfast with plenty of options are appreciated, some guests feel that certain aspects fall short of the hotel's four-star claim. Issues such as limited TV channels, non-functioning light bulbs and a generally super simple breakfast were pointed out. Many reviews indicate that the hotel's infrastructure and services do not fully align with the expectations of a four-star rating, although the overall experience still tended to be enjoyable and positively noted.
In summary, Hotel Castelo Nacional Inn provides a creatively themed, cost-effective and family-friendly stay with delightful architecture and themed experiences, despite some reservations about its four-star classification.
Business
Hotel Castelo Nacional Inn Campos do Jordão, while visually striking with its castle-like architecture, offers a mixed bag of experiences for business travelers. The hotel provides a welcoming atmosphere with excellent attention and efficient service at the reception. However, it falls short in some business essentials. For instance, there is limited access to crucial features like WiFi and essential amenities like room service and on-site dining options are absent. Some facilities, such as the gym and cinema, are available but not well-maintained. Additionally, minor repairs are needed for some in-room amenities like heaters and lights.
Despite these issues, the hotel maintains a generally business-friendly environment. Yet, the lack of certain services — elevator malfunctions and the need for contacting reception solely by phone — indicates areas for improvement. Most notably, some rooms are located outside the main hotel building, which might be an inconvenience for some guests. In summary, while the hotel has its charms and strengths in efficient service, it requires enhancements to better meet the standards expected by business travelers.
Accessible
The 'Hotel Castelo Nacional Inn Campos do Jordão' presents a tranquil and pleasant atmosphere, along with accommodations that permit guests to use the kitchen for specific needs, such as preparing a baby bottle. However, accessibility is a significant issue for this hotel, particularly for those with disabilities or mobility difficulties. Several guests highlighted the lack of an operational elevator, causing trouble especially for elderly individuals and pregnant women. The hotel has multiple staircases, including difficult-to-navigate spiral staircases, which make it challenging for wheelchair users or anyone with limited mobility to move around. Furthermore, there is a noticeable absence of ramps and other necessary facilities to aid disabled guests. Consequently, the hotel's overall accessibility is profoundly inadequate, leading to complications for strollers and causing safety concerns, such as incidents of slipping and falling on ramps. While some accessibility provisions exist, these do not adequately compensate for the larger deficiencies in supporting guests with disabilities.
Honeymoon
Hotel Castelo Nacional Inn Campos do Jordão provides an exquisite experience, almost like a tour within its own walls, featuring a decorative environment and a charming atmosphere. Guests have praised the beautiful view and the pleasant temperature of the pool, making it an ideal spot for relaxation. Cleanliness across the hotel is highly regarded and there are many picturesque corners perfect for photo opportunities.
The hotel has a strong reputation for being a romantic destination, particularly for those celebrating as a couple. Many guests highlighted their delightful honeymoon experiences, noting the hotel’s fine-tuned marketing geared towards honeymooners. The establishment positions itself as a top choice for romantic getaways, offering a very romantic place that ensures a memorable and dream-like stay.
The combination of great service, charming décor and attention to the needs of honeymooners makes this hotel an excellent option for couples seeking a special and memorable experience.
Boutique-Style
Hotel Castelo Nacional Inn Campos do Jordão offers a truly distinctive boutique experience, blending opulent medieval-themed design with modern comforts. Guests have praised its unique and fairy-tale-like decorations with each space beautifully adorned and different from the next. The castle ambiance is enhanced by ornamental and intricate decor, creating a pleasant atmosphere that feels like stepping into a real medieval castle.
The hotel's themed rooms are a highlight, featuring beautiful and thematic decor that adds to the distinct and charming atmosphere. Reviewers especially enjoyed the kids' area and noted the beautiful breakfast room. The heated pools and opportunities to take photographs in its many picturesque corners also received positive mentions.
The exceptional hosts further elevate the experience, making it suitable for solo travelers and couples seeking a memorable stay. Despite some mismatched themed areas, guests overwhelmingly found the infrastructure impressive without detracting from the castle experience.
Overall, Hotel Castelo Nacional Inn Campos do Jordão provides a wonderful, magical experience for those who appreciate boutique hotels with a medieval twist that leaves a lasting impression.
Romantic
Located atop the mountains, 'Hotel Castelo Nacional Inn Campos do Jordão' offers a unique and romantic escape reminiscent of a fairy tale. Guests describe feeling like royalty amidst the hotel's impressive and beautiful architecture, exuding an atmosphere akin to a medieval castle. The structure's intricate decoration and excellent design contribute to its picturesque and Instagrammable moments, almost like stepping onto a movie set.
The ambiance is consistently noted as peaceful, combining a cozy, romantic atmosphere with breathtaking landscapes that can be appreciated directly from the rooms. It's an ideal destination for honeymooners or couples celebrating milestones, providing a magical and dreamy experience. The hotel’s environment, filled with fog at times, adds an enchanting layer to the experience, making guests feel as if they've been transported to another country.
Breakfasts at the hotel are particularly praised with many noting the great variety and freshness of the offerings. The friendly and attentive staff contribute significantly to the overall positive experience, enhancing the warmth and hospitality of the hotel. Guests also enjoy relaxing by the pool and spending time in the hotel’s beautifully maintained outdoor spaces.
Although a few minor maintenance issues such as the need for wall touch-ups and towel hangers were noted, these do not overshadow the overall perception of the place as a romantic retreat. The 'Hotel Castelo Nacional Inn Campos do Jordão' truly offers an unparalleled experience that blends romance, luxury and a touch of magic.
Yes, Hotel Castelo Nacional Inn Campos do Jordão has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Hotel Castelo Nacional Inn Campos do Jordão.
No, Hotel Castelo Nacional Inn Campos do Jordão doesn't allow dogs.
Yes, parking facilities are available at Hotel Castelo Nacional Inn Campos do Jordão.
Yes, Hotel Castelo Nacional Inn Campos do Jordão has a gym.