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Summary of reviewsPousada Recanto dos Sonhos is highly praised for its serene and peaceful location, offering a tranquil escape amidst stunning natural landscapes. Guests appreciate the proximity to downtown Capivari and various tourist attractions, making it convenient for exploring the area while still enjoying a restful atmosphere surrounded by beautiful greenery and thematic gardens.
The breakfast service stands out as a highlight with guests lauding the variety and quality of food, especially the delicious warm waffles and fresh items. The cozy and clean breakfast area, coupled with friendly and attentive staff like Priscila and Michele, enhances the dining experience, making it a delightful start to the day. However, the absence of an onsite dinner option prompts guests to seek external dining solutions after breakfast.
The rooms at Pousada Recanto dos Sonhos are often described as cozy, spacious and well-decorated, contributing to a romantic and rustic ambiance. The presence of modern amenities such as comfortable beds, kitchen utensils, bathtubs and fireplaces adds to the charm and comfort, although some minor issues like malfunctioning heaters and outdated facilities are occasionally noted. Overall, cleanliness is consistently praised with both rooms and common areas maintained to a high standard.
The staff is frequently highlighted as one of the inn's biggest assets, described as friendly, helpful and polite. From reception to housekeeping, the team is dedicated to ensuring a pleasant stay for guests, although some isolated instances of less favorable interactions are mentioned.
While the Wi-Fi service receives mixed reviews with many pointing out issues with connectivity, speed and signal strength, the consensus is clear that improvements are needed in this area. The pool facilities offer multiple options, including heated and children’s pools, garnering appreciation especially from families. However, inconsistent heating, maintenance concerns and accessibility issues have been pointed out by some guests.
Parking at the inn is generally appreciated for its safety and convenience, though some guests note the tight and occasionally poorly lit spaces. Finally, the beds receive high praise for their comfort, contributing significantly to a restful night's sleep with many guests expressing satisfaction with the quality of mattresses and bedding provided.
Overall, Pousada Recanto dos Sonhos offers a charming and comfortable retreat with its beautiful setting, excellent breakfast, cozy rooms and attentive staff, making it a favored choice for a relaxing getaway. Improvements in certain areas like onsite dining and internet connectivity could enhance the overall guest experience even further. Show more
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Categories
Dog Friendly Inn
This pousada is pet-friendly, providing accommodation for guests traveling with their dogs.
Dogs Stay Free
Inn where Dogs Stay Free
This inn is pet-friendly and has received good reviews. It provides a welcoming environment for pets and their owners, ensuring a comfortable stay for both.
Inn with Heated Pool
Pousada Recanto dos Sonhos provides a heated pool within its extensive green area, offering a relaxing environment for guests.
Inn with Swimming Pool
Heated Pool Indoor Pool
Inn with Parking
Inn with Indoor Pool
Room Types
Standard SuiteThis chalet features a TV, DVD player, heating, minibar and a spacious bathroom with a hairdryer.
Superior Chalet (2 Adults)Featuring a large LCD TV, heating and a hairdryer, the chalet offers views to the mountains. All units also include a fireplace.
ChaletGuests will have a special experience as this chalet offers a fireplace. Featuring a private entrance, this chalet is comprised of a kitchenette, 1 bedroom and 1 bathroom with a bath and a shower. A kitchenette equipped with a stovetop, kitchenware and a microwave is available for cooking and storing food. This chalet features soundproof walls, a minibar, a flat-screen TV with streaming services and an outdoor dining area. The unit offers 1 bed.
Annex - Superior ApartmentThis apartment features a fireplace. The air-conditioned apartment has 1 bedroom and 1 bathroom with a bath and a shower. The apartment features a flat-screen TV with streaming services, soundproof walls, a minibar, a coffee machine as well as mountain views. The unit has 1 bed.
Two-Bedroom ChaletGuests will have a special experience as this chalet provides a fireplace. Boasting a private entrance, this spacious chalet also includes 2 separate bedrooms and 1 bathroom with a shower and a hairdryer. The kitchen has a stovetop, kitchenware and a microwave. The chalet offers soundproof walls, a minibar, a coffee machine, a flat-screen TV with streaming services, as well as city views. The unit has 3 beds.
Suite with Mountain ViewGuests will have a special experience as the suite features a fireplace. This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite provides a flat-screen TV with streaming services, soundproof walls, a minibar, a coffee machine as well as mountain views. The unit offers 1 bed.
Classic ApartmentThis apartment features a fireplace. The apartment has 1 bedroom and 1 bathroom with a bath and free toiletries. The apartment features soundproof walls, a minibar, a coffee machine, a flat-screen TV with streaming services, as well as garden views. The unit has 2 beds.
Guest Reviews
8.5
Very Good
Location
Pousada Recanto dos Sonhos boasts a serene and calm location, providing a peaceful retreat away from the hustle and bustle of the city. The inn is nestled amidst beautiful natural landscapes, offering stunning views, particularly from the windows and the breakfast area. Its prime location is highlighted by easy access to popular tourist attractions such as Ducha de Prata, Pico do Itapeva and Capivari.
Guests appreciate the proximity to downtown Capivari and various sightseeing spots, making it convenient for exploring local landmarks and enjoying nearby restaurants. The setting also invites nature enthusiasts with abundant greenery and thematic gardens around the property. The peaceful environment enhances the tranquility, perfect for relaxation.
Though the inn is a bit removed from the city center, requiring a vehicle for easy access, it remains within a short drive to key attractions and downtown areas. The location ensures a quiet and restful atmosphere with notable natural beauty, making it an excellent choice for anyone seeking a balance between accessibility and a serene stay.
Breakfast
The breakfast at Pousada Recanto dos Sonhos has received overwhelmingly positive feedback from guests. Many reviews highlight the excellent variety and quality of the breakfast options, offering a wide range of dishes that cater to various tastes. Guests often describe the breakfast as delicious, well-served and abundant with a special mention of warm waffles and fresh items.
The ambiance of the breakfast area receives praise for its beautiful views and cozy, clean environment, adding to the pleasant dining experience. The friendly and attentive staff, such as Priscila and Michele, contribute positively to the overall breakfast service, enhancing guests' satisfaction.
Despite the high praise, there are occasional critiques. A few guests noted issues such as slow replenishment of food, limited options on certain days and inconsistencies in the temperature of some items like milk and scrambled eggs. Some reviews pointed out that the orange juice was not natural and that the bread could be firmer.
Overall, the breakfast at Pousada Recanto dos Sonhos is considered a standout feature with many guests finding it a delightful start to their day. While there are minor areas for improvement, the general consensus is that the breakfast is a highly enjoyable aspect of the stay.
Dinner
Guests at Pousada Recanto dos Sonhos have frequently highlighted a notable gap in culinary services, particularly at night. Despite the charm and comfort of the inn, visitors anticipate the convenience of onsite dining, which is currently absent. Those staying at the property are required to venture out or arrange for delivery services such as iFood, which only becomes available after 6 PM. The lack of a snack bar or kitchen service for meals, especially dinner, is felt by many, hinting at the desire for even simple, warm meals to enjoy at the end of a day exploring.
While the inn provides a basic breakfast, some guests find it lacking in variety with limited options and occasional cleanliness issues in the breakfast lounge. There are calls for more comprehensive meal offerings, including lunch and dinner, to cater to those preferring to stay in after a long day of activities. Although there's a hint towards external dining options like the nearby Crocodile's restaurant, the sentiment towards having more in-house dining amenities is pronounced. This would greatly enhance the convenience and overall experience for guests, particularly those who wish to unwind within the confines of the inn after a tiring day.
Rooms
Pousada Recanto dos Sonhos offers a blend of charming and comfortable accommodations, set in a beautiful and serene environment. Reviews indicate that the chalets and rooms are often described as cozy, spacious and well-decorated, maintaining a romantic and rustic allure that many visitors appreciate. Facilities across the property include modern amenities such as basic kitchen utensils, comfortable beds and, in many cases, impressive bathtubs and fireplaces, making it an appealing stay for those looking for a bit of luxury and comfort.
Cleanliness is frequently highlighted with guests noting that rooms are consistently clean organized and often free from any unpleasant odors. The newer sections of the inn are particularly praised for their modern feel, contributing to the overall comfort and satisfaction of the stay.
However, there are occasional mentions of drawbacks such as malfunctioning heaters, outdated facilities and insufficient heating, which can affect comfort during colder weather. Some bathrooms and fixtures require basic maintenance and a few rooms have issues with size and ventilation.
Despite these minor setbacks, Pousada Recanto dos Sonhos largely delivers a positive experience with its well-maintained, aesthetically pleasing setting and excellent room amenities. Its picturesque views and charming, themed chalets make it a favored spot for visitors seeking a relaxing getaway in a beautiful location.
Beds
Visitors to Pousada Recanto dos Sonhos frequently praised the accommodations, specifically highlighting the comfort and quality of the beds. Many reviews described the beds as very good, wonderful and extremely comfortable with an emphasis on the soft and cozy mattresses that make for a restful night's sleep. Clean and well-maintained bedding, including pillows and blankets, contributes to the overall positive experience and guests appreciate the daily change of fresh sheets and towels.
Among the varied comments, some noted the availability of spacious beds, including orthopaedic options and well-organized bedding in the rooms. A few guests pointed out minor issues, such as worn-out mattresses or beds with specific problems like sinking in the middle, but these instances appear to be less common. Additionally, the warm blankets and high-quality bed linens received positive remarks, even as a few isolated comments mentioned unpleasant odors or the need for cleaner blankets.
Overall, the consensus is clear: the beds at Pousada Recanto dos Sonhos provide a high level of comfort and are a standout feature, contributing significantly to the enjoyment of guests' stays at this charming retreat.
Cleanliness
Pousada Recanto dos Sonhos consistently receives praise for its high standards of cleanliness and maintenance. Guests frequently describe the inn as clean organized and well-maintained with specific mentions of spotless rooms, impeccably cleaned spaces and charming, well-kept environments. Many reviews highlight the cleanliness of the rooms, common areas and external spaces, emphasizing that everything is very clean, tidy and well-preserved.
The inn's cleaning services are generally commended for being top-notch with terms like impeccable cleanliness and excellent cleaning frequently noted. The staff is also often recognized for their politeness and attentiveness, contributing to the overall well-maintained atmosphere of the property.
However, some reviews mention occasional issues such as dirty jacuzzi or bathroom maintenance problems and it appears that in some cases, room cleaning is only provided upon explicit request. Additionally, there are isolated reports of specific cleanings being poorly executed with guests finding dirt, hair or unpleasant odors in some instances.
Despite these occasional setbacks, the overwhelming sentiment is one of satisfaction with the location’s cleanliness, making it an appealing choice for those looking to enjoy a comfortable and hygienic stay in a beautiful setting.
Staff
The reviews for Pousada Recanto dos Sonhos consistently highlight the staff as one of the key strengths of the establishment. Guests frequently mention that the staff is friendly, helpful and polite. Words like attentive, courteous and welcoming are commonly used to describe the service provided. Many reviews specifically praise the reception staff, who are noted for being helpful and thorough in providing information and support. The service team, including maintenance and kitchen staff, also receives accolades for their efficiency and enthusiasm.
While the majority of feedback is positive, highlighting the kind and professional nature of the team, some criticisms do arise. Instances of rude behavior from receptionists and managers were noted, as well as lapses in attentiveness and communication. A few guests mentioned that staff could be better trained to enhance service consistency. Despite these occasional issues, the general sentiment remains favorable with many guests appreciating the warm and hospitable atmosphere created by the staff at the inn.
Wi-Fi
Pousada Recanto dos Sonhos has garnered mixed feedback concerning its Wi-Fi services from guests. The predominant consensus is that the Wi-Fi service requires significant improvement with many reviews highlighting intermittent connectivity, slow speeds and weak signals, particularly in the cabins and annex rooms. Some guests noted that the internet often disconnects and it's challenging to use for streaming or even basic activities like checking emails. There were also mentions of communication issues and difficulties in connecting devices to the network. Some guests experienced total lack of internet in certain areas of the accommodation, relying instead on mobile data throughout their stay. Despite a few mentions that the Wi-Fi worked well closer to the reception area, the overall sentiment indicates that the Wi-Fi service does not meet expectations and is a notable area for improvement at the property.
Pool
The guest reviews for the pool at Pousada Recanto dos Sonhos present a mixed bag of experiences. On the positive side, the property features multiple pools, both indoor and outdoor and many highlighted the heated pool as a comfortable and enjoyable amenity. Guests who appreciated the heated pool described it as very good, well-maintained and even spectacular at times. Families also found the children's pool and the facilities dedicated to kids, such as a huge playground, to be a great addition, making it a fun experience for the little ones. The pool area is noted to be beautiful and a great place for relaxation with additional features like a hot tub and sauna enhancing the overall experience.
However, not all feedback was favorable. Numerous guests expressed concerns about the pool temperatures with some finding the water too cold, including the jacuzzi. A common issue was that the pool heating system didn’t function consistently and at times the heated pool was reported to be as cold as the non-heated one. There were instances where guests found the heated pool to be broken or under renovation, disrupting their plans.
Another area of concern was the accessibility and convenience of the pools. Reviews mentioned that the pool is quite far from the accommodation, requiring guests to go out on the street to access it. Some found this arrangement inconvenient, especially with the steep slope leading to the pool area. Also, the scheduling system for pool and sauna access caused frustration when maintenance coincided with their reserved times.
Cleanliness and maintenance of the pool area received mixed reviews. While some guests found the pool well-maintained and clean, others reported issues like moldy grout and dirty water in both the pool and jacuzzi. The smaller size of certain pools also sparked some dissatisfaction with descriptions of them being tiny and even minuscule.
In summary, the Pousada Recanto dos Sonhos offers varied pool facilities that receive appreciation for their features and family-friendly amenities, but inconsistent heating, accessibility issues and maintenance concerns cast a shadow over the experience for some guests.
Parking
The guest reviews for the parking facilities at Pousada Recanto dos Sonhos reveal a range of experiences. Many appreciated the provision of safe and secure parking spaces with some noting that parking is located close to the chalets and is available only for guests, adding to the feeling of security. The inn features several parking lots, helping to accommodate a good number of vehicles.
However, some challenges were also highlighted. The parking areas tend to be tight, making maneuvering difficult for larger cars and the main lot fills up quickly. Access to some parking areas can be tricky, especially through narrow or poorly lit roads. Additional mentions include the necessity for repairs and better lighting, as well as clearer parking information at arrival. Despite these issues, guests valued the proximity and availability of parking spaces, aiding in a convenient stay at the inn.
Heated Pool
The heated pool at Pousada Recanto dos Sonhos consistently receives high marks from guests for providing a warm, relaxing experience, ideal for unwinding after a busy day. Many visitors specifically appreciate the relaxing whirlpool and spa features adjoining the pool area, creating a soothing atmosphere. The pool is also noted for being well-enclosed, making it a welcome amenity even on colder days.
However, the pool's heating system seems to have mixed reviews. Some guests have reported that the pool water can be cold at times and that the heater occasionally turns off, suggesting inconsistent performance. Despite this, for many, the heated pool remains a valuable feature of the hotel, particularly highlighted when the outdoor temperatures drop.
Overall, the amenities surrounding the heated pool, including a jacuzzi, sauna and garden, contribute positively to the guests' experience, even though some maintenance issues with the pool's temperature control have been noted.
Indoor Pool
The indoor pool at Pousada Recanto dos Sonhos is generally well-received, often highlighted for being a very good heated facility. Guests find it comfortable and a good option to enjoy even on a rainy day. The presence of a sauna adds to the overall relaxation and comfort. However, there have been instances when the pool was closed for maintenance or when the heater was not effectively warming the water, leading to some disappointment. The hotel's schedule indicates that the indoor pool is supposed to operate daily from 10 am with water warmed by 2 pm. Despite occasional operational issues, when functioning, the heated indoor pool, along with access to a hot tub, enhances the guest experience significantly.
Dog Friendly
Pousada Recanto dos Sonhos stands out as an ideal destination for travelers with pets, particularly dogs. The inn’s pet-friendly policy is a highlight for many with guests appreciating the ability to bring their furry companions without incurring additional fees. Designated rooms ensure comfortable accommodations for pets and the spacious environment allows guests to enjoy quality time with their dogs. Specific amenities like a table for pets added to the convenience and many noted that their pets were warmly welcomed, enhancing their overall experience.
Beyond its pet-friendly nature, the inn offers numerous facilities and activities catering to families. It features a well-equipped playground, providing a safe and entertaining space for children. The availability of mini-golf and various leisure options ensures that guests, both young and old, have plenty to keep them engaged. These aspects make Pousada Recanto dos Sonhos not only an excellent choice for pet owners but also a great family-friendly retreat.
Yes, Pousada Recanto dos Sonhos has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Pousada Recanto dos Sonhos.
Yes, Pousada Recanto dos Sonhos welcomes dogs.
Yes, parking facilities are available at Pousada Recanto dos Sonhos.
No, Pousada Recanto dos Sonhos doesn't have a gym.