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Pacific Suites Canberra

Canberra , 100 Northbourne Avenue (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsPacific Suites Canberra is a great hotel for those seeking a convenient location close to the city centre, shops, restaurants and tourist attractions. The rooms are spacious and have great amenities such as a full kitchen and separate living and sleeping quarters that are ideal for families. Though some guests have reported issues with cleanliness and maintenance, the general consensus is that the rooms are clean, comfortable and functional. The staff has received mixed reviews, although many guests appreciate their willingness to assist with special requests. Free wifi is strong and dependable and the pool facilities are standout features of the hotel. Though parking is an additional cost, guests appreciate the convenience and security of on-site parking. The beds are particularly comfortable, though the lounges and furniture in apartments could use an upgrade. The hotel's pet-friendly policy is a huge plus for those travelling with furry friends. Overall, Pacific Suites Canberra is a good choice for travellers looking for a comfortable stay with good amenities.
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About Pacific Suites Canberra

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Guest Reviews

8.3

Very Good

Location

Pacific Suites Canberra seems to be the perfect hotel for those looking for a convenient and central location. Guest reviews repeatedly mention the hotel's excellent location, highlighting its proximity to the city centre, shops, restaurants and tourist attractions. The walking distance to the city centre, Lonsdale Street's eating places and the tram make it an ideal base for exploring Canberra. The hotel is also praised for its easy access to the Canberra Centre shopping mall. Many guests appreciate the comfortable and well-decorated rooms, as well as the friendly staff and pool facilities. Overall, if you're after a prime location and great value for money, Pacific Suites Canberra is the perfect choice.

Rooms

If you're looking for spacious and well-equipped accommodation in Canberra, Pacific Suites is definitely worth considering. Although some reviews have noted that the building and rooms could do with a bit of renovation, most guests have found the accommodation to be clean, comfortable and functional. The apartments are particularly suitable for families with separate living and sleeping quarters, two bathrooms and a full kitchen. Some guests have mentioned issues with maintenance and cleanliness, but overall the rooms are described as spacious, neat and tidy.

Beds

Guests have largely praised the Pacific Suites Canberra hotel for its comfortable beds. Many guests reported that the beds were very comfortable and some even went so far as to describe the beds as "great". Some guests did experience issues with the sofabed mattress being uncomfortable, or with receiving 2 single beds instead of a queen, but overall the beds were a positive aspect of the hotel. One guest did report a problem with scuffed beds, but this was the sole negative comment in regards to bed quality. Some guests also noted the availability of a separate bedroom for each couple, which was appreciated. However, there were some comments about uncomfortable lounges and saggy furniture in the apartments. Overall, the hotel's bed quality received mostly positive reviews from guests.

Cleanliness

Pacific Suites Canberra has received mixed reviews from guests regarding its cleanliness. Although some guests reported issues such as mould, stains on carpet and dirty glass doors, many guests praised the hotel for its cleanliness. They have reported daily servicing, good housekeeping and spotlessly clean rooms. The central location of the hotel is a plus point as well. Some guests have recommended that the hallways and common areas could do with a repaint and lift and hallways could be vacuumed more frequently. Overall, although the hotel is known to be an older complex, it has been well maintained by staff and kept clean.

Staff

The staff of Pacific Suites Canberra have received mixed reviews from guests with some describing them as polite, lovely, helpful, friendly and amazing. Guests have noted that reception service was great with very responsive and professional staff. However, other guests have reported staff not being friendly or lacking training in customer service, describing some staff interactions at the reception desk as minimal and uninviting or even rude. Some guests have also mentioned specific incidents with certain staff members. Despite this, there are many positive comments about the staff, especially their willingness to assist guests with special requests, such as booking at short notice or providing excellent room service. Overall, while some guests have had negative experiences with staff, many guests appreciate the location and friendly staff.

Wi-Fi

Looking for a reliable wifi connection during your stay in Canberra? Look no further than Pacific Suites Canberra! While some guests have reported occasional disruptions or slow speeds, the majority of guests have been pleased with the hotel's strong and dependable wifi. Unfortunately, a few guests did experience issues with their TV connection or no wifi at all, but these seem to be isolated incidents. Overall, Pacific Suites Canberra is a great choice for travelers who need to stay connected during their visit to the Australian capital.

Pool

If you're visiting Canberra and want to take a dip, Pacific Suites Canberra is a great option. The hotel has a range of pool facilities, including a large outdoor pool, lap pool and even an infinity pool on the rooftop. Guests have commented on the cleanliness of the pool and friendly staff who maintain it. Many rooms also have a balcony overlooking the pool, providing a great spot to relax. Families with kids will be pleased to know that the pool is great for little ones too. Keep in mind that the lap pool can get busy at peak times, but there are plenty of other pool options to choose from. The location of Pacific Suites Canberra is also a plus, being situated in a secluded space but still close to the city center. Note that there is an additional charge for parking. Overall, the pool facilities at Pacific Suites Canberra are a standout feature and definitely worth a visit.

Parking

The Pacific Suites Canberra offers parking facilities for guests, although there is a fee of $18 per day for undercover parking. Some guests feel this fee is quite expensive, but others appreciate the convenience of the on-site parking. It is worth noting that if you book directly through the hotel's website, you can receive free parking. Some guests were not aware of the parking fee until they checked out, but overall, many appreciated the easy access and security of the parking facilities.

4 Star

Guests who have stayed at Pacific Suites Canberra have varying opinions about the hotel's rating. Some have expressed that the rooms are in desperate need of upgrading and that the amenities are more like that of a 3-star hotel. These guests would not classify the units as a 4-star hotel. Despite these comments, other visitors believed that the hotel was adequate, passable and rated it between 7 to 9 out of 10. Some even thought that the hotel was great with very good facilities and services. Overall, Pacific Suites Canberra seems to be a good choice for travelers who are looking for a comfortable stay with good amenities.

Dog Friendly

If you're planning a trip to Canberra and want to bring your furry friend with you, you'll be pleased to know that Pacific Suites Canberra is a fantastic pet-friendly hotel. According to happy guests, being able to bring their pets along was a huge bonus as they were able to spend quality time with their much-loved dogs. One reviewer particularly appreciated that the hotel accommodated their dog without charging any extra cleaning fees. In fact, several guests commented that they were pleasantly surprised to find a pet-friendly hotel that didn't have any issues with dog smells.

The hotel's pet policy is simple: well-behaved pets are welcomed with open arms, no questions asked. The best part? Your furry friend can stay with you in your room, no need to miss them while you're out exploring the city. The hotel has even thoughtfully provided pet-friendly balconies so you and your dog can enjoy the fresh air together. If only they'd known beforehand that the hotel is pet-friendly, one reviewer lamented that they would have brought their dog along too.

All in all, Pacific Suites Canberra is a delightful hotel that goes above and beyond for its guests and their furry friends. It's a perfect option for those traveling with pets who want to experience the city while keeping their companions close by.

Yes, Pacific Suites Canberra has pool(s) that belong to one or more of the following categories: Infinity Pool, Rooftop Pool, Outdoor Pool.

No, a spa isn't available at Pacific Suites Canberra.

Yes, Pacific Suites Canberra welcomes dogs.

Yes, parking facilities are available at Pacific Suites Canberra.

Yes, Pacific Suites Canberra has a gym.

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