Pocaterra Inn & Waterslide
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Summary of reviewsThe Pocaterra Inn & Waterslide in Canmore receives high praise across several categories, making it a popular choice for both leisure and business travelers. The location of the hotel is a significant advantage, offering easy access to Banff National Park and downtown Canmore, while also providing a tranquil and picturesque setting with scenic mountain views. Guests appreciate the peaceful environment and proximity to amenities like restaurants, shops and transport options.
The complimentary breakfast is lauded for its quality, variety and convenience, featuring a generous selection of hot and cold items that cater to different tastes. The friendly and attentive breakfast staff further enhance the positive experience.
The rooms are frequently described as clean, spacious and comfortable with amenities like fireplaces, fridges and microwaves adding to the coziness. Scenic mountain views from the rooms are a notable highlight. Cleanliness throughout the hotel is consistently praised with well-maintained facilities and spotless rooms contributing to a pleasant stay.
The staff at Pocaterra Inn & Waterslide are highly regarded for their friendliness, professionalism and helpfulness. Exceptional customer service, quick check-ins and local recommendations from the staff significantly elevate the guest experience.
Families find the hotel particularly appealing due to the family-friendly amenities, such as the pool and waterslide, which are major hits with children. Free hot cocoa and cookies, pet-friendly policies and a welcoming atmosphere make it an excellent choice for family vacations. The comfortable beds and bedding also contribute to a restful stay with many guests praising the cleanliness and comfort.
The hotel is recognized as offering good value for money, often surpassing expectations for a three-star establishment. Business travelers also find the hotel suitable due to its convenient amenities and efficient meeting arrangements.
Despite some issues with the WiFi connectivity and occasional maintenance needs in the gym and pool areas, the overall sentiment remains positive. The hotel ensures a clean, comfortable and enjoyable stay, making Pocaterra Inn & Waterslide a highly recommended destination in Canmore.
Categories
The complimentary breakfast is lauded for its quality, variety and convenience, featuring a generous selection of hot and cold items that cater to different tastes. The friendly and attentive breakfast staff further enhance the positive experience.
The rooms are frequently described as clean, spacious and comfortable with amenities like fireplaces, fridges and microwaves adding to the coziness. Scenic mountain views from the rooms are a notable highlight. Cleanliness throughout the hotel is consistently praised with well-maintained facilities and spotless rooms contributing to a pleasant stay.
The staff at Pocaterra Inn & Waterslide are highly regarded for their friendliness, professionalism and helpfulness. Exceptional customer service, quick check-ins and local recommendations from the staff significantly elevate the guest experience.
Families find the hotel particularly appealing due to the family-friendly amenities, such as the pool and waterslide, which are major hits with children. Free hot cocoa and cookies, pet-friendly policies and a welcoming atmosphere make it an excellent choice for family vacations. The comfortable beds and bedding also contribute to a restful stay with many guests praising the cleanliness and comfort.
The hotel is recognized as offering good value for money, often surpassing expectations for a three-star establishment. Business travelers also find the hotel suitable due to its convenient amenities and efficient meeting arrangements.
Despite some issues with the WiFi connectivity and occasional maintenance needs in the gym and pool areas, the overall sentiment remains positive. The hotel ensures a clean, comfortable and enjoyable stay, making Pocaterra Inn & Waterslide a highly recommended destination in Canmore.
Hotel near Golf Courses
Provides convenient access to golf courses in Canmore and Kananaskis. It's a family-friendly hotel with a waterslide, offering a blend of relaxation and recreational opportunities after a day on the greens.
Hotel near Ski Resorts
Located in Canmore, it's a gateway to the iconic trio of ski resorts: Banff Sunshine Village, Lake Louise Ski Resort, and Mt. Norquay. It provides a comfortable base with convenient access to multiple ski destinations.
Hotel for Honeymoon
This inn offers a fun and relaxing stay with its waterslide. It is a popular choice for those seeking a romantic getaway.
Family Friendly Hotel
This hotel is a family favorite, featuring an indoor pool with a waterslide, a hot tub, and a sauna. It also offers a complimentary breakfast buffet, making it a convenient and fun choice for families.
Dog Friendly Hotel
This inn is pet-friendly and has a waterslide, making it a fun option for families with dogs. There is a pet fee of $25 per night. It also has grassy areas around the property for pet relief.
Hotel with Swimming Pool
Pocaterra Inn & Waterslide is known for its excellent waterslide facilities, making it a family-friendly option. The hotel focuses on providing fun and engaging water activities for guests of all ages.
Heated Pool Indoor Pool Pool Water Slide
Business Hotel
The Pocaterra Inn offers 2000 square feet of flexible meeting and conference facilities that can accommodate groups from two to 100 persons. It combines meeting space options with a skilled team of planning professionals to meet business and social event needs.
Hotel with Parking
Pocaterra Inn & Waterslide provides parking facilities for guests.
Accessible Hotel
Pocaterra Inn & Waterslide has Superior Hotel Rooms on the first floor with accessible bathrooms. These bathrooms are larger and include safety grab bars in the bathtub and a shower stool. The hotel also offers wheelchair accessible rooms and has an elevator with a 36-inch wide door.
Hotel with Gym
This inn features a fitness center, providing guests with a convenient way to stay active. The hotel also offers recreational opportunities like an indoor pool and waterslide for relaxation after a workout.
3-Star Hotel
Features an indoor pool and waterslide, perfect for families. Offers comfortable amenities and is pet-friendly. Provides high-speed Wi-Fi for guests.
Hotel with Pool Water Slide
Located in Canmore, this inn offers an indoor pool with a waterslide and a hot tub. Provides a cozy and comfortable stay with a fun waterpark facility.
Hotel with Indoor Pool
This hotel features an indoor pool with a waterslide, making it a great option for families or those seeking a fun pool experience. It also offers a hot tub and sauna for relaxation, and complimentary breakfast is included.
Hotel with Heated Pool
This hotel is known for its excellent waterslide and heated pool facilities, making it a family-friendly option. It offers a fun and engaging experience for guests of all ages.
Guest Reviews
The Pocaterra Inn & Waterslide is highly praised for its excellent and convenient location in Canmore, making it an ideal base for exploring the surrounding areas, including Banff National Park. Guests appreciate its close proximity to the highway, which offers easy access to and from the property. The hotel is situated within walking distance to downtown Canmore, providing convenience to various restaurants, shops, cafes and supermarkets. Although a bit far from the center of Canmore, it's still within a short drive to key attractions.
The scenic mountain views and beautiful surroundings enhance the guests' experience, offering a picturesque setting for a relaxing stay. Many reviews highlight the quietness of the location, ensuring a peaceful environment despite its accessibility. The property is also noted for being near Roam bus stops, adding to its convenience for those looking to travel to Banff and other nearby attractions without the hassle of driving.
Overall, the Pocaterra Inn & Waterslide's location stands out as a significant advantage, balancing accessibility with a tranquil and scenic setting, making it a popular choice for visitors to Canmore and its surrounding treasures.
The breakfast at Pocaterra Inn & Waterslide is mostly praised by guests for its quality and variety. Descriptions frequently highlight a great selection of breakfast items, including hot and cold options such as bacon, eggs, waffles, cereals, fruits, yogurt and various beverages. Many guests appreciate the breakfast being included with their room, considering it a good value. The breakfast buffet is noted for being generous, ample and well-stocked with enough variety to satisfy different tastes. It is also described as tasty, delicious and freshly prepared with a pleasant setting.
The staff in the breakfast area are often mentioned as friendly and helpful, contributing to a positive experience. Additionally, the complimentary breakfast is commended for being convenient, particularly for families, who find the selection adequate and satisfying. Many guests also appreciate the fresh baked cookies and hot beverages available in the lobby, which add a nice touch to their stay.
While the majority of reviews are positive, some guests have expressed minor criticisms, such as wanting more variety, particularly in terms of vegetables, cold cuts and cheeses. A few reviews mentioned issues with the quality or temperature of the food. Overall, however, the breakfast receives high marks for its completeness and the pleasant start it provides to the day.
'Pocaterra Inn & Waterslide' boasts rooms that are frequently described as clean, spacious and comfortable by guests. Many reviews highlight the rooms' unexpected largeness, making them suitable for families with ample space for both people and luggage. The cozy atmosphere is often enhanced by features such as fireplaces, which guests found particularly delightful. The cleanliness of both the rooms and bathrooms receives consistent praise, contributing to a comfortable stay.
Guests appreciated the well-appointed amenities, including small fridges and microwaves, as well as adequate heating and air conditioning systems that function properly. The views from the rooms, especially those with mountain vistas, are a significant highlight, offering scenic beauty right from the window.
However, some reservations are noted, such as rooms with outdated decor, occasional maintenance issues or limited natural light in specific cases, such as basement rooms. Noise levels and the usage of the single elevator were points of concern for a few guests. Despite minor setbacks, the positive aspects like spaciousness, cleanliness and room comfort remain strong selling points for the hotel.
The guest reviews for Pocaterra Inn & Waterslide highlight a generally positive experience with the beds, emphasizing comfort and size. Most guests enjoyed the comfortable and often large beds, describing them as supportive, soft and conducive to a good night's sleep. There were mentions of soft sheets and high-quality, plush pillows that contributed to the overall comfort.
Several rooms featured big and comfy beds, which many guests appreciated. Specific mentions included words like wonderful, very comfortable and great when referring to the beds with some guests noting the additional amenities in the room, such as a fireplace and Keurig, which added to their comfort.
However, there were a few contrasting opinions. A minority of the reviews expressed dissatisfaction with some guests finding the beds too small or uncomfortably soft and the pillows lumpy or thin. Despite these occasional critiques, the prevailing sentiment was that the beds provided a restful experience with many guests highlighting the cleanliness and comfort of the bedding as notable positives.
Overall, Pocaterra Inn & Waterslide seems to offer a comfortable sleep environment, primarily praised for its cozy and well-kept beds and bedding, making it a pleasant stay for most travelers.
Pocaterra Inn & Waterslide receives predominantly positive feedback about its cleanliness. Guests frequently highlight how clean, inviting and well-maintained the hotel is with many specifically mentioning clean rooms, bathrooms and hallways. The hotel's facilities are also praised for being fresh and comfortable, adding to the overall pleasant environment. Many reviews note the rooms as spacious, well-appointed and offering comfortable beds.
However, there are occasional criticisms about certain areas needing more thorough cleaning. Some guests pointed out issues with dust, particularly on appliances like Keurig machines and microwaves, while others mentioned finding previous guests' items under the bed. The pool area also received mixed reviews with a few guests noting dirty water and an overall need for better upkeep.
Despite these few negatives, the feedback consistently emphasizes the hotel's general cleanliness with the rooms frequently described as immaculate or spotless. Friendly staff and the well-maintained property further contribute to a positive experience, making Pocaterra Inn & Waterslide a clean, cozy and comfortable option for travelers.
The reviews of Pocaterra Inn & Waterslide highlight the exceptional quality of the staff, frequently described as informative, super friendly and accommodating. Visitors consistently praised their friendliness, helpfulness and professionalism. Many guests noted the great customer service and the staff's welcoming attitude, noting specific instances where the front desk staff, including special mentions like Adrian and Anna, provided exceptional service. The staff’s ability to handle quick check-ins, provide local recommendations and assist with various needs left a positive impression.
Guests also appreciated the hotel’s cleanliness and the included breakfast, which added to the overall pleasant experience. The property's pet-friendly policy and proximity to cafes and stores were other favorable aspects mentioned. Despite an isolated instance of less favorable staff behavior, the consensus underscores a warm, efficient and inviting atmosphere fostered by an exceptional team at the Pocaterra Inn & Waterslide.
Guests have expressed concerns about the WiFi at Pocaterra Inn & Waterslide, noting various issues with connectivity and speed. The most common complaint was that the WiFi is slow and frequently unstable, causing interruptions during use. Some reviews mentioned that the WiFi does not reach certain rooms or is weak in specific areas like Room 407. There were instances where the WiFi did not work at all for some guests. While there were a few positive mentions indicating that WiFi worked well or was good, these were outnumbered by comments highlighting the need for significant improvement. Overall, unreliable internet service was a recurring theme in the feedback, suggesting that enhancing the WiFi could greatly improve guest satisfaction.
The fitness room at Pocaterra Inn & Waterslide offers a basic and functional experience for guests looking to keep up with their exercise routines. While some have found the selection of equipment, such as exercise bikes and treadmills, adequate and a nice addition to the hotel’s amenities, others have noted that the gym could benefit from updated equipment and better maintenance. The room itself is described as small but clean, providing a decent space for a quick workout. However, issues with certain fitness machines, such as unadjustable exercise bikes and broken cables, suggest that improvements are needed to meet the expectations of more discerning fitness enthusiasts.
The pool at Pocaterra Inn & Waterslide receives high praise for being a hit among families, particularly children who love the waterslide. Reviews consistently highlight that the pool is pleasant, clean and well-maintained. It features a waterslide that kids find extremely fun, adding an extra layer of enjoyment to their stay.
However, some guests have noted that the pool area can get quite crowded and noisy, especially with many children around, leading to a concert-like atmosphere at times. The high levels of chlorine were also mentioned occasionally with some finding it a bit overpowering. Additionally, there were a few instances where pool temperature control was less than ideal, either too cold or not as warm as expected.
For those who managed to find quieter times, the pool and surrounding amenities, including a hot tub and sauna, were found to be excellent for relaxation. Despite some minor issues like broken steps or occasional uncleanliness, the overall sentiment remains positive, especially from families who enjoyed the convenience and fun offered by the pool and waterslide area. The hotel ensures the pool area is well-maintained, making it a centerpiece of their amenities and a primary reason for guests selecting this accommodation.
The Pocaterra Inn & Waterslide in Canmore offers a variety of experiences when it comes to parking. Many guests found the parking easy, good and ample with plenty of available spaces, especially earlier in the day. The large, well-lit parking lot provides a sense of security and the convenience of free parking is a notable benefit. However, some guests mentioned that the parking can be tight and compact, causing difficulties later in the evening as spaces become limited. Despite these occasional challenges, most guests appreciated the ample parking options available, reflecting a generally positive experience.
The Pocaterra Inn & Waterslide is a standout choice for families seeking a comfortable and kid-friendly stay. The hotel offers an array of family-centric amenities, including specially designed family rooms and a variety of child-friendly activities. Guests frequently highlight the pool and waterslide as major hits with children, making it a fun spot for the entire family. The family-friendly atmosphere is enhanced by thoughtful touches such as free hot cocoa and cookies, which add to the overall pleasant experience.
The staff are noted for their helpfulness, particularly with kids, contributing to a welcoming environment. Parents appreciate the lodge's well-maintained facilities, despite some mentions of needing updates. Breakfast receives high marks, being described as perfect for families. The pet-friendly nature of the hotel and the availability of family wellness facilities further contribute to its appeal. Overall, the Pocaterra Inn & Waterslide is praised for being an excellent, comfortable and popular choice for families looking for both relaxation and fun.
Pocaterra Inn & Waterslide is a well-regarded three-star hotel offering good value for money. Despite some expectations for a higher rating, it consistently delivers on its three-star promise with commendable amenities and services. Guests note that while it is categorized as a three-star establishment, the level of service and facilities occasionally makes one question its rating, hinting at a potential for higher recognition. The hotel is appreciated for being budget-friendly without compromising on quality, making it a solid choice for those seeking an excellent stay in the three-star range.
The Pocaterra Inn & Waterslide is well-regarded for its suitability for business travelers, offering a variety of business-oriented facilities and a business-convenient location. The hotel is praised for its efficient meeting arrangements and overall good amenities that cater specifically to the needs of those traveling for work. The availability of business facilities ensures that professionals can work comfortably and efficiently. Overall, it is considered a favorable choice for business trips.
Pocaterra Inn & Waterslide offers several positive features for guests with disabilities. The accessible rooms are noted to be of just the right size with improvements like raised toilets making use more convenient. Safety is enhanced with features such as tubs designed for easier use. The hotel avoids using aerosolizing cleaning products, which may benefit guests with respiratory sensitivities. The building itself is easily accessible and its central location adds to the convenience. However, there are some areas of concern, such as the location of the handicap rooms being far from the front desk and some rooms not being tub-free, which could aid mobility. Despite these issues, many areas of the hotel are designed to be accessible and accommodating for guests with disabilities.
Pocaterra Inn & Waterslide stands out as a top destination for families, particularly those with young children. The hotel's pool area, featuring an impressive water slide, received numerous accolades for providing endless fun and entertainment. Guests consistently praised the well-maintained and clean pools, adding that the water slide was a highlight of their trips. It appears to be particularly popular with kids, many of whom swam multiple times during their stay. Parents noted the fun factor of the large water slide and appreciated the additional amenities, such as complimentary hot chocolate for the kids. The slide remains operational and in good condition, making it a must-try feature that added value to their stay. While there was an isolated mention of the slide being dangerous, the overwhelming sentiment was highly positive with guests highly recommending it for families traveling with children.
The Pocaterra Inn & Waterslide boasts a well-maintained and clean heated pool, which guests frequently highlight as a standout feature of their stay. The pool's warm temperature is repeatedly praised, making it an enjoyable spot for both relaxation and recreation. Families particularly appreciate the heated pool's ability to entertain children and the addition of a heated pool slide adds to the fun. Guests also mention that the cozy, warm rooms and a warm workout room complement the inviting atmosphere created by the pool. Overall, the cleanliness and pleasant temperature of the pool contribute greatly to the hotel's appeal.
The Pocaterra Inn & Waterslide boasts a variety of indoor aquatic amenities that have garnered positive feedback from guests. The indoor pool, featuring a waterslide, creates a fun and engaging atmosphere, particularly popular among families. Cleanliness is a highlight with many guests noting its well-maintained condition. The addition of a hot tub in the pool area enhances the overall relaxation experience. Visitors frequently describe the pool as pleasant and fantastic, underscoring the hotel's commitment to providing high-quality facilities. Overall, the indoor pool and its accompanying features contribute significantly to the hotel's appeal.
Pocaterra Inn & Waterslide is highly praised for its dog-friendly facilities and services, making it a welcoming spot for those traveling with pets. Many reviewers appreciated that dogs were allowed in most rooms and noted the pleasant, dog-friendly accommodations available. The hotel goes above and beyond by providing amenities such as bowls, toys and special heating options to ensure pets are comfortable.
Guests mentioned there were plenty of areas near the hotel suitable for dog walking, adding convenience for pet owners. The absence of pet smells in the hotel was also noted, contributing to a clean and pleasant stay. While one review highlighted the need for better information about the pet policy, overall, the experience for dogs and their owners was positive with the hotel earning praise for accommodating pets effectively.
The hotel's commitment to being a pet-friendly establishment, paired with specific amenities for pets, left a favorable impression on guests, ensuring that even their furry companions had a memorable stay.
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Location
The scenic mountain views and beautiful surroundings enhance the guests' experience, offering a picturesque setting for a relaxing stay. Many reviews highlight the quietness of the location, ensuring a peaceful environment despite its accessibility. The property is also noted for being near Roam bus stops, adding to its convenience for those looking to travel to Banff and other nearby attractions without the hassle of driving.
Overall, the Pocaterra Inn & Waterslide's location stands out as a significant advantage, balancing accessibility with a tranquil and scenic setting, making it a popular choice for visitors to Canmore and its surrounding treasures.
Breakfast
The staff in the breakfast area are often mentioned as friendly and helpful, contributing to a positive experience. Additionally, the complimentary breakfast is commended for being convenient, particularly for families, who find the selection adequate and satisfying. Many guests also appreciate the fresh baked cookies and hot beverages available in the lobby, which add a nice touch to their stay.
While the majority of reviews are positive, some guests have expressed minor criticisms, such as wanting more variety, particularly in terms of vegetables, cold cuts and cheeses. A few reviews mentioned issues with the quality or temperature of the food. Overall, however, the breakfast receives high marks for its completeness and the pleasant start it provides to the day.
Rooms
Guests appreciated the well-appointed amenities, including small fridges and microwaves, as well as adequate heating and air conditioning systems that function properly. The views from the rooms, especially those with mountain vistas, are a significant highlight, offering scenic beauty right from the window.
However, some reservations are noted, such as rooms with outdated decor, occasional maintenance issues or limited natural light in specific cases, such as basement rooms. Noise levels and the usage of the single elevator were points of concern for a few guests. Despite minor setbacks, the positive aspects like spaciousness, cleanliness and room comfort remain strong selling points for the hotel.
Beds
Several rooms featured big and comfy beds, which many guests appreciated. Specific mentions included words like wonderful, very comfortable and great when referring to the beds with some guests noting the additional amenities in the room, such as a fireplace and Keurig, which added to their comfort.
However, there were a few contrasting opinions. A minority of the reviews expressed dissatisfaction with some guests finding the beds too small or uncomfortably soft and the pillows lumpy or thin. Despite these occasional critiques, the prevailing sentiment was that the beds provided a restful experience with many guests highlighting the cleanliness and comfort of the bedding as notable positives.
Overall, Pocaterra Inn & Waterslide seems to offer a comfortable sleep environment, primarily praised for its cozy and well-kept beds and bedding, making it a pleasant stay for most travelers.
Cleanliness
However, there are occasional criticisms about certain areas needing more thorough cleaning. Some guests pointed out issues with dust, particularly on appliances like Keurig machines and microwaves, while others mentioned finding previous guests' items under the bed. The pool area also received mixed reviews with a few guests noting dirty water and an overall need for better upkeep.
Despite these few negatives, the feedback consistently emphasizes the hotel's general cleanliness with the rooms frequently described as immaculate or spotless. Friendly staff and the well-maintained property further contribute to a positive experience, making Pocaterra Inn & Waterslide a clean, cozy and comfortable option for travelers.
Staff
Guests also appreciated the hotel’s cleanliness and the included breakfast, which added to the overall pleasant experience. The property's pet-friendly policy and proximity to cafes and stores were other favorable aspects mentioned. Despite an isolated instance of less favorable staff behavior, the consensus underscores a warm, efficient and inviting atmosphere fostered by an exceptional team at the Pocaterra Inn & Waterslide.
Wi-Fi
Gym
Pool
However, some guests have noted that the pool area can get quite crowded and noisy, especially with many children around, leading to a concert-like atmosphere at times. The high levels of chlorine were also mentioned occasionally with some finding it a bit overpowering. Additionally, there were a few instances where pool temperature control was less than ideal, either too cold or not as warm as expected.
For those who managed to find quieter times, the pool and surrounding amenities, including a hot tub and sauna, were found to be excellent for relaxation. Despite some minor issues like broken steps or occasional uncleanliness, the overall sentiment remains positive, especially from families who enjoyed the convenience and fun offered by the pool and waterslide area. The hotel ensures the pool area is well-maintained, making it a centerpiece of their amenities and a primary reason for guests selecting this accommodation.
Parking
Family
The staff are noted for their helpfulness, particularly with kids, contributing to a welcoming environment. Parents appreciate the lodge's well-maintained facilities, despite some mentions of needing updates. Breakfast receives high marks, being described as perfect for families. The pet-friendly nature of the hotel and the availability of family wellness facilities further contribute to its appeal. Overall, the Pocaterra Inn & Waterslide is praised for being an excellent, comfortable and popular choice for families looking for both relaxation and fun.
3 Star
Business
Accessible
Pool Water Slide
Heated Pool
Indoor Pool
Dog Friendly
Guests mentioned there were plenty of areas near the hotel suitable for dog walking, adding convenience for pet owners. The absence of pet smells in the hotel was also noted, contributing to a clean and pleasant stay. While one review highlighted the need for better information about the pet policy, overall, the experience for dogs and their owners was positive with the hotel earning praise for accommodating pets effectively.
The hotel's commitment to being a pet-friendly establishment, paired with specific amenities for pets, left a favorable impression on guests, ensuring that even their furry companions had a memorable stay.
Yes, Pocaterra Inn & Waterslide has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Water Slide.
No, a spa isn't available at Pocaterra Inn & Waterslide.
Yes, Pocaterra Inn & Waterslide welcomes dogs.
Yes, parking facilities are available at Pocaterra Inn & Waterslide.
Yes, Pocaterra Inn & Waterslide has a gym.
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