Hotels, Resorts in Division No 15

Fairmont Banff Springs

Resort in Banff

9.1

Excellent

From $523

$

Info

This legendary hotel has been accepting guests for more than 130 years. Its location within the Banff National Park and many facilities and activities on offer make this hotel a landmark of its own.

Summary of reviewsFairmont Banff Springs is a luxurious and historic hotel nestled in the majestic Rocky Mountains, offering breathtaking views and convenient access to outdoor activities. The hotel's breakfast buffet at Vermillion Room is exceptional with plenty of options to choose from. While the dinner options are limited, The Waldhaus Restaurant and Vermillion are standout options. The rooms are generally comfortable, clean and modern with stunning mountain views. The staff provides exceptional service, making guests feel like royalty. The spa and pool areas are fantastic with well-maintained facilities and beautiful views. The hotel is family-friendly with activities for all ages. The beds are comfortable and luxurious. Overall, Fairmont Banff Springs is a five-star experience that is faultless, superb and exceptional.
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Resort Taking Steps Towards Sustainability

Former Castle Resort

The Rimrock Resort Hotel Banff

Hotel in Banff

8.4

Very Good

From $290

$

Info Summary of reviewsThe Rimrock Resort Hotel in Banff is celebrated for its exceptional location, perched on a picturesque mountainside with breathtaking views of the surrounding mountains. The serenity and accessibility to local attractions such as the Banff Gondola and Sulphur Mountain Hot Springs make it ideal for nature lovers and adventure seekers. Guests adore the peaceful and scenic setting, along with the clean, spacious rooms and the superb service.

The dining experience garners mixed reviews. The breakfast buffet at the Primrose restaurant is praised for its variety and taste, although some guests felt it didn’t justify the additional cost. Dinner options also vary with high praise for the Eden restaurant's exceptional quality and ambiance, while Primrose faces some criticism for long waits and inconsistent quality.

Rooms are consistently noted for their cleanliness, comfort and spectacular mountain views, though some guests mention a slightly dated decor and small bathrooms. The general cleanliness of the hotel is well maintained by the friendly and efficient housekeeping staff, even if some common areas could use deeper cleaning.

The staff at The Rimrock Resort Hotel are frequently commended for their exceptional friendliness and helpfulness, enhancing the guest experience with their attentive service and approachability. The spa is generally appreciated for its relaxing atmosphere, though some guests find it small and lacking in special touches.

The pool area with its extensive amenities, is a hit with families, although it can get crowded and occasionally messy. Parking is practical but the additional charges are noted as a drawback. Families especially enjoy the festive atmosphere during holiday seasons with activities designed for children and memorable experiences such as Santa's visit.

Beds receive high praise for their comfort, contributing to a pleasant sleeping experience, although a few guests find them too soft. The luxury experience at the hotel rates well with its stunning location and views, but some guests feel the high room rates aren’t always justified.

Overall, The Rimrock Resort Hotel offers a tranquil and beautiful retreat with strong service, magnificent views and a variety of amenities, making it a memorable stay for visitors in Banff.
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Kananaskis Mountain Lodge, Autograph Collection

Hotel in Kananaskis Village

8.6

Very Good

From $294

$

Info Summary of reviewsThe Kananaskis Mountain Lodge, Autograph Collection is a beautiful and picturesque hotel located in the heart of the Canadian Rockies. The location is unbeatable, offering great proximity to hiking, biking and skiing trails. The hotel offers a variety of activities despite Covid and the staff is friendly and accommodating, providing superb service. The buffet breakfast at Forte received high praise and the food and drink options at the Cedar Room and Forte were exceptional. The hotel is generally clean and comfortable with well-maintained facilities and the spa and pool were noted as exceptional. The hotel is family-friendly with a wide range of activities for children and the beds were reported as incredibly comfortable. Overall, the Kananaskis Mountain Lodge, Autograph Collection is a top choice for travelers seeking a world-class mountain getaway experience.
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Royal Canadian Lodge

Hotel in Banff

8.4

Very Good

From $136

$

Info Summary of reviewsThe Royal Canadian Lodge garners high praise for its prime location, spacious rooms, cleanliness and attentive staff, creating a comfortable and convenient stay for guests. The hotel's strategic placement near downtown Banff offers easy access to dining and shopping while maintaining a peaceful atmosphere. The convenience of public transportation and secure, heated underground parking adds to its appeal, despite some guests noting the parking fee.

The rooms at the lodge are consistently highlighted for their cleanliness, spaciousness and modern amenities. Guests particularly appreciate the comfortable beds, cozy fireplaces and quiet ambiance, although some mention dated decor and occasional maintenance issues. Families find the hotel especially accommodating with the pool and family-friendly atmosphere enhancing their stay.

Dining experiences at the Royal Canadian Lodge receive mixed reviews. Breakfast is generally praised for its quality and filling portions, though the buffet's cost and variety have room for improvement. Dinner at the Evergreen restaurant is noted for its excellent food and service, despite limited menu options and higher prices. The overall dining experience could benefit from a more inviting atmosphere and quicker service.

The lodge's facilities, including the spa and pool, add to its attractiveness. Guests enjoy the relaxing spa amenities, although some find it slightly outdated. The pool and hot tub generally receive positive feedback for cleanliness and relaxation with occasional mentions of water temperature inconsistencies.

The Wi-Fi service is mostly reliable, enhancing overall convenience, though there are occasional connectivity issues. The fireplaces in the rooms and lobby are particularly cherished, adding a cozy touch that many guests appreciate.

In summary, the Royal Canadian Lodge is highly recommended for its welcoming environment, strategic location, comfortable accommodations and excellent staff, making it an excellent choice for travelers seeking a balance of tranquility and accessibility in Banff.
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Moose Hotel and Suites

Hotel in Banff

8.8

Excellent

From $233

$

Info Summary of reviewsMoose Hotel and Suites, centrally located on Banff Avenue, offers guests an exceptional base for exploring Banff. The prime location allows for convenient access to the town's main attractions, restaurants, shops and bars, all within walking distance. The hotel’s rooftop pool with breathtaking mountain views and multiple pool facilities, including heated indoor and outdoor pools, add to its appeal, providing an exceptional way to relax after a day of sightseeing or skiing.

Visitors frequently commend the hotel's breakfast options at Pacini, the on-site Italian restaurant, noting the delicious offerings such as goat cheese and mushroom eggs Benedict. Although some guests mentioned breakfast is not included in the room rate, the overall consensus is positive, appreciating the convenience and quality of meals. The restaurant also receives good reviews for dinner with guests enjoying the great service, delicious food and a convivial atmosphere, particularly in the fireplace lounge.

The rooms at Moose Hotel and Suites are consistently praised for their spaciousness, modern design and cleanliness. Guests find the suites comfortable and well-equipped, often featuring amenities like fireplaces, balconies and large windows with mountain views. While there are occasional mentions of the need for better lighting or minor updates, the overall sentiment towards the accommodations is positive, contributing to a pleasant stay.

The hotel's cleanliness is another highlight with guests describing the rooms and facilities as tidy and well-maintained. Despite a few isolated issues, such as overlooked cleaning areas, the property is generally seen as spotlessly clean, adding to the comfort of the stay.

The staff at Moose Hotel and Suites are frequently lauded for their friendly, helpful and professional demeanor. From the reception to housekeeping, the staff's exceptional service ensures guests feel welcomed and well-cared-for throughout their stay. This friendly and professional service significantly enhances the overall guest experience.

Spa facilities at the hotel offer a top-notch experience with fantastic rooftop hot tubs providing beautiful mountain views. The spa area includes clean pools, a cozy sauna and lovely jacuzzi options, contributing to a tranquil and relaxing atmosphere. Although some guests find spa services a bit pricey, the overall feedback is positive, highlighting the excellent amenities.

The hotel's gym, while modest in size, provides essential workout equipment and a relaxing sauna, meeting the needs of guests looking for a convenient fitness option.

Parking at the hotel receives praise for its convenience with complimentary underground parking and ample free EV charging stations. Despite occasional mentions of narrow parking spaces, the parking facilities are generally appreciated for their easy access and convenience.

Families find the hotel particularly welcoming, thanks to the spacious suites equipped with well-furnished kitchens, making it an ideal choice for stays with children.

Overall, Moose Hotel and Suites stands out for its prime location, excellent service, cleanliness and array of amenities, making it a highly recommended choice for travelers visiting Banff.
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Banff Caribou Lodge and Spa

Hotel in Banff

8.0

Very Good

From $104

$

Info Summary of reviewsThe Banff Caribou Lodge and Spa is highly regarded for its prime location, providing easy access to the vibrant heart of Banff. Guests appreciate the lodge's proximity to Banff Avenue, downtown amenities, ski shuttles and trails, which make exploring the town and engaging in outdoor activities convenient. The beautiful, quiet surroundings offer peaceful retreats with the added advantage of free underground parking and nearby bus services.

Dining at the lodge is a standout experience, especially at The Keg restaurant. Guests frequently praise the delicious and high-quality breakfast and dinner options, commending the relaxing atmosphere, excellent meals and friendly staff. While breakfast is not included in the room rate and there are occasional organizational issues, the overall consensus is positive with the restaurant adding significant value to the stay.

The rooms are generally appreciated for their cozy and comfortable feel, featuring clean and spacious accommodations with large, comfortable beds and useful amenities like a TV, coffee maker and fridge. However, some guests mention that the rooms can be small and dark with issues in temperature regulation and noise insulation. Nonetheless, the comfort and rustic feel of the rooms, combined with the helpful staff, leave a favorable impression.

Cleanliness at the Banff Caribou Lodge and Spa is mostly regarded positively with guests noting clean, well-maintained rooms and a pleasant atmosphere. Some minor issues in communal areas and occasional cleanliness lapses are noted but do not significantly detract from the overall experience.

The lodge's staff receives high praise for their friendliness and attentiveness, enhancing the positive atmosphere and overall guest experience. While there are occasional inconsistencies, the majority of feedback highlights the team's exceptional service and hospitality.

Amenities such as the spa and gym also contribute to the lodge's appeal. The on-site Red Earth Spa is lauded for its quality services, clean and cozy atmosphere and superb facilities, making it a central part of a relaxing stay. The gym, although small and in need of some updates, is generally appreciated for its availability and functional equipment.

The pool facilities, particularly the hot pool, are a popular feature with guests enjoying the relaxing soak. However, some concerns about high chlorine levels and occasional maintenance issues are noted.

Parking at the lodge is convenient and valued with guests frequently highlighting the free, secure underground garage. Although there are occasional issues with ventilation, cleanliness and space, the overall feedback on parking is positive.

For ski enthusiasts, the lodge's location offers convenient access to nearby ski resorts with ski shuttles and buses easily accessible. Ski lockers and a ski room add to the convenience, making it an attractive choice for winter sports lovers.

In summary, the Banff Caribou Lodge and Spa provides a well-rounded and enjoyable stay with its prime location, excellent dining, comfortable rooms and friendly staff standing out as major highlights.
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Blackstone Mountain Lodge by CLIQUE

Hotel in Canmore

9.1

Excellent

From $124

$

Info Summary of reviewsBlackstone Mountain Lodge by CLIQUE in Canmore receives widespread acclaim for its stellar amenities, beautiful surroundings and exceptional service. Nestled in a serene location with stunning views of the Rocky Mountains, the lodge offers convenient access to notable attractions such as Banff National Park and the charming Canmore town center. Its tranquil setting outside the bustling downtown makes it an ideal base for those looking to explore the area while enjoying a peaceful retreat.

Guests consistently praise the spacious and comfortable rooms, which are modernly decorated and well-equipped with amenities such as full kitchens, washers and dryers and cozy fireplaces. The cleanliness of the rooms and the property as a whole is frequently highlighted with many guests noting the meticulous upkeep and homely atmosphere. The staff, known for their friendliness and readiness to assist, significantly enhance the overall guest experience. Specific staff members like Emma and Ben are often mentioned for their exceptional service.

The lodge’s outdoor facilities are also a hit among guests, particularly the heated outdoor pool and hot tubs, which provide a relaxing spot to unwind after a day of adventure. The pool area is frequently mentioned for its cleanliness and inviting ambiance, although it can sometimes get crowded. The well-maintained BBQ areas and comprehensive amenities add to the property's appeal.

Families find the lodge particularly accommodating with spacious two-bedroom apartments that offer ample space and essential facilities like laundry units and full kitchens. The family-friendly environment and the convenience of preparing meals in-room make it a favored choice for longer stays.

Parking at Blackstone Mountain Lodge is another highly appreciated feature with free underground and covered parking facilities being safe, convenient and well-maintained. Additional perks like a free car wash and Tesla charging stations add to the convenience.

In summary, Blackstone Mountain Lodge by CLIQUE provides a blend of comfort, stunning scenery and exceptional service, making it a top choice for travelers seeking a relaxing and enjoyable stay in Canmore. Whether it's the spacious accommodations, friendly staff or the tranquil location, the lodge leaves a lasting impression on all who visit.
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The Malcolm Hotel

Hotel in Canmore

9.1

Excellent

From $236

$

Info Summary of reviewsThe Malcolm Hotel in the heart of Canmore, nestled amid the stunning Rockies, receives high praise for its optimal location, comfortable accommodations and excellent service. Visitors are consistently impressed by the hotel's proximity to the town center and its selection of shops, restaurants and scenic walking paths. The breathtaking mountain views visible from the hotel's pool and hot tubs enhance the overall experience.

Guests frequently commend the hotel's clean, spacious rooms and stylish design, along with the quality amenities such as the well-maintained pool and hot tubs. The rooms are described as modern, extremely clean and comfortable with many offering picturesque vistas. The hotel also benefits from attentive and friendly staff, who contribute significantly to the pleasant stays with their dedicated service.

Breakfast at The Malcolm Hotel stands out with many guests rating it as fantastic and delicious, featuring notable dishes like avocado French toast. Similarly, the dining experience overall is well-received with particular praise for the Sterling restaurant and bar meals, though a few guests mention concerns over pricing and allergy accommodations.

Cleanliness is another strong point with the hotel often described as immaculate. Some minor issues, such as occasional noise and isolated cleanliness concerns, were promptly addressed by the responsive staff.

The hotel's staff receive considerable accolades for their friendliness, helpfulness and professionalism, enhancing the warm and welcoming atmosphere. The pool area, although sometimes busy, is lauded for its incredible views and ambiance, making it a highlight for many guests.

Parking options are favorable with secure free outdoor and underground facilities available. Though the underground parkade can be tight for larger vehicles, it remains a valued feature.

Finally, the hotel's beds are frequently highlighted for their exceptional comfort, contributing to restful sleep for most guests, despite a few comments about specific pillow and mattress issues.

In summary, The Malcolm Hotel offers an impeccable blend of location, comfort and service, making it an excellent choice for those exploring Canmore while enjoying top-notch hospitality and stunning mountain vistas.
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Stoneridge Mountain Resort

Hotel in Canmore

9.0

Excellent

From $215

$

Info Summary of reviewsStoneridge Mountain Resort, located in the picturesque town of Canmore, is a celebrated retreat known for its stunning mountain vistas and prime proximity to Banff National Park. This idyllic location allows for both relaxation and exploration, with easy access to hiking trails, golf courses, and the charming downtown area filled with restaurants and amenities. The resort offers luxurious and spacious accommodations that are impeccably clean and thoughtfully designed, providing a warm, welcoming atmosphere that feels like a home away from home.

The rooms at Stoneridge are notably generous in size, making them ideal for families and larger groups, and they come equipped with modern amenities and well-appointed kitchens, enhancing the comfort of the stay. Guests appreciate the immaculate cleanliness throughout the resort and the excellent maintenance of all facilities, including a heated outdoor pool and hot tub that are standout features, offering a relaxing retreat with scenic mountain views.

The resort takes pride in the exceptional hospitality of its staff, who are consistently praised for their attentiveness and professionalism. This level of service contributes significantly to a seamless and pleasant experience for guests. Additional amenities that enhance the stay include a cozy and well-equipped fitness center and convenient heated underground parking, appreciated for its accessibility.

Stoneridge Mountain Resort is particularly family-friendly, with accommodations well-suited to hosting larger groups and families. It merges a superb location with luxurious touches, making it an ideal destination for those seeking a memorable getaway amidst nature's beauty, coupled with modern comforts and outstanding service.
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Pocaterra Inn & Waterslide

Hotel in Canmore

8.3

Very Good

From $109

$

Info Summary of reviewsThe Pocaterra Inn & Waterslide in Canmore receives high praise across several categories, making it a popular choice for both leisure and business travelers. The location of the hotel is a significant advantage, offering easy access to Banff National Park and downtown Canmore, while also providing a tranquil and picturesque setting with scenic mountain views. Guests appreciate the peaceful environment and proximity to amenities like restaurants, shops and transport options.

The complimentary breakfast is lauded for its quality, variety and convenience, featuring a generous selection of hot and cold items that cater to different tastes. The friendly and attentive breakfast staff further enhance the positive experience.

The rooms are frequently described as clean, spacious and comfortable with amenities like fireplaces, fridges and microwaves adding to the coziness. Scenic mountain views from the rooms are a notable highlight. Cleanliness throughout the hotel is consistently praised with well-maintained facilities and spotless rooms contributing to a pleasant stay.

The staff at Pocaterra Inn & Waterslide are highly regarded for their friendliness, professionalism and helpfulness. Exceptional customer service, quick check-ins and local recommendations from the staff significantly elevate the guest experience.

Families find the hotel particularly appealing due to the family-friendly amenities, such as the pool and waterslide, which are major hits with children. Free hot cocoa and cookies, pet-friendly policies and a welcoming atmosphere make it an excellent choice for family vacations. The comfortable beds and bedding also contribute to a restful stay with many guests praising the cleanliness and comfort.

The hotel is recognized as offering good value for money, often surpassing expectations for a three-star establishment. Business travelers also find the hotel suitable due to its convenient amenities and efficient meeting arrangements.

Despite some issues with the WiFi connectivity and occasional maintenance needs in the gym and pool areas, the overall sentiment remains positive. The hotel ensures a clean, comfortable and enjoyable stay, making Pocaterra Inn & Waterslide a highly recommended destination in Canmore.
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Canalta Lodge

Hotel in Banff

8.8

Excellent

From $146

$

Info Summary of reviewsCanalta Lodge in Banff garners overwhelmingly positive reviews for a broad range of attributes, making it a favored choice among visitors. Located on Banff Avenue, it strikes a perfect balance between accessibility and tranquility, being a scenic 15-minute walk from downtown Banff's attractions, shops and restaurants. The nearby bus stops and shuttle services further enhance its appeal, easing transit to Banff National Park and local ski slopes.

The lodge’s complimentary breakfast receives high marks, praised for its variety and quality, offering hearty and filling options catering to diverse dietary needs. Although some variety in the menu could improve the breakfast experience, the majority of guests find it adds significant value to their stay. The evening dining experiences, including the delightful s'mores ritual, contribute positively to guests' overall satisfaction despite some mixed feelings about the restaurant's quality.

The rooms are lauded for their cleanliness, comfort and modern decor. Spacious, well-equipped with amenities and often featuring lovely views, the rooms are a highlight for many. While some guests mention minor issues such as dim lighting and occasional noise, these do not overshadow the overall positive experience. The lodge’s exemplary cleanliness extends to its common facilities, creating a welcoming and kid-friendly environment.

Staff at Canalta Lodge consistently receive high praise for their friendliness, helpfulness and professional demeanor. Known for going above and beyond to enhance guest experiences, the staff contribute significantly to the lodge's warm and welcoming atmosphere. The fast and reliable complimentary Wi-Fi is another appreciated feature, ensuring guests stay connected effortlessly.

The spa amenities at Canalta Lodge, including hot tubs, saunas and cold plunge pools, are standout features that many guests enjoy. These facilities provide a relaxing retreat after a busy day, contributing to the overall appeal of the lodge. The on-site gym, although small, is modern and well-equipped, adding to the positive guest experience.

Parking options, including secure, heated underground parking, are generally well-received. Guests find the convenience and affordability of the parking options, despite a few concerns about noise and space, add to their comfort.

For families, Canalta Lodge is particularly appealing. The family-friendly amenities, spacious rooms and fun activities like s'mores and board games make it an ideal choice. The ability to book hot tubs for exclusive family use, coupled with the pet-friendly policy, ensures a memorable family stay.

In conclusion, Canalta Lodge in Banff offers a comprehensive and enjoyable experience with its excellent location, quality breakfast, comfortable rooms, exceptional staff, robust Wi-Fi, relaxing spa amenities, practical parking solutions and family-oriented features. It stands out as a commendable choice for anyone visiting Banff.
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Baker Creek By Basecamp

Resort in Lake Louise

9.0

Excellent

From $230

$

Info Summary of reviewsBaker Creek By Basecamp offers an idyllic retreat into nature with its authentic log cabin experience, located strategically between Lake Louise and the charming town of Banff, amidst the stunning beauty of Banff National Park. Guests consistently praise the tranquil and picturesque setting along Baker Creek, highlighting the serene ambiance with the sound of a river flowing behind the cozy cabins. The serene environment, combined with convenient access to popular nature attractions and well-maintained grounds, provides an experience deeply immersed in nature, ideal for relaxation and exploration.

While breakfast is not available onsite, guests appreciate the complimentary fresh coffee beans and hot chocolate each morning, along with the option to prepare meals in the kitchenette provided in their rooms. Dinner options are limited due to the absence of an onsite restaurant, with guests often traveling to nearby Lake Louise Village for meals. This encourages visitors to plan ahead, either by bringing their own food or exploring nearby eateries.

The cabins themselves are a highlight, offering a quintessential Canadian experience with their spacious, clean, and beautifully decorated interiors. Enhanced by delightful fireplaces and modern amenities like Jacuzzi tubs, the accommodations provide a tranquil and inviting atmosphere, perfect for unwinding after a day of adventure. Guests commend the comfort of the beds and the overall cleanliness of the accommodations, reflecting a warm and cozy retreat in harmony with nature.

The exceptional service provided by the hotel staff further enhances the guest experience at Baker Creek By Basecamp. The team is described as friendly, welcoming, and attentive, with individual staff members receiving special mentions for their helpfulness and knowledge.

While the Wi-Fi service is noted to be inconsistent, this digital detox opportunity aligns with the rustic retreat theme, allowing guests to disconnect and embrace the offline experience fully. The fitness amenities, including a well-equipped gym and delightful steam room and sauna, add to the overall guest satisfaction, providing ample options for maintaining personal routines in a scenic environment.

Overall, Baker Creek By Basecamp offers a restful and memorable escape, with its enchanting setting, cozy accommodations, and dedicated staff making it a favored destination for nature lovers and those seeking both adventure and respite.
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Fairmont Jasper Park Lodge

Resort in Jasper

7.6

Good

From $339

$

Info

Located in Alberta's magnificent Jasper National Park, this resort invites you to experience its Great Canadian Lodge, surrounded by abundant wildlife and nature.

Summary of reviewsFairmont Jasper Park Lodge, nestled in the stunning Canadian Rockies, consistently impresses guests with its breathtaking location. Visitors are drawn to the beauty of the majestic mountains and lush forests, which provide a serene atmosphere and attract an array of wildlife. The well-maintained grounds offer numerous opportunities for scenic walks and hikes, while the enchanting lake enhances the overall tranquility of the resort. This captivating natural setting makes it an ideal destination for those seeking both adventure and relaxation.

Guests frequently commend the lodge's breakfast offerings, particularly at the Orso restaurant, where the variety and quality of the buffet are appreciated. Southern United States influences add a unique touch, with friendly and attentive staff enhancing the dining experience. Dining at the lodge offers quality meals, especially at the Orso and Nook Smokehouse, though some guests find the prices steep and menu options limited.

The hotel receives praise for room views and cleanliness, although concerns about outdated furnishings, lack of air conditioning, small bathrooms, and maintenance issues are noted. Despite these critiques, the professionalism and helpfulness of the staff—who frequently go above and beyond—stand out as a major positive. The lodge’s setting remains appealing, although renovations are needed to meet expectations and maintain the luxury standard associated with the Fairmont brand.

Cleanliness presents a mixed picture, with guests appreciating some well-kept areas but expressing concern over dirty facilities and inconsistent cleaning services. Internet service in the lodge is unreliable, especially in guest rooms, leading to some frustration. Conversely, the pool facilities are well-received, providing a delightful escape during colder months and offering a range of amenities for relaxation and wellness.

Families find the lodge attractive for its blend of adventure and relaxation, with activities suitable for all ages enhancing the experience. Its pet-friendly environment and scenic surroundings make it an appealing destination, despite some noted high costs and limited breakfast inclusion.

Comfortable bedding is a highlight, though some guests find the double beds small and sofa beds unsatisfactory. Despite certain luxuries falling short, the lodge's allure remains strong, promising a restful retreat amidst stunning natural beauty. While the lodge showcases a magnificent setting and strives for luxury, some areas require improvement to offer a truly high-end experience that aligns with the upscale marketing and substantial costs.
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Copperstone Resort by CLIQUE

Hotel in Canmore

8.9

Excellent

From $147

$

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Dog Friendly Hotel

Dog Play Area

Luxury Hotel

Hotel near Golf Courses

Sunset Resorts Canmore and Spa

Hotel in Canmore

8.5

Very Good

From $119

$

Info Summary of reviewsSunset Resorts Canmore and Spa is a highly praised destination, combining an excellent location with top-notch accommodations. Situated in the heart of Canmore, the resort provides easy access to local shops, restaurants, and major attractions like Lake Louise and Banff National Park. Guests regularly commend the beautiful mountain views visible from the property, enhancing the tranquil vibe of their stay.

The resort offers spacious and well-maintained suites, ideal for families and large groups. These accommodations come fully equipped with kitchens, laundry facilities, cozy fireplaces, and even Jacuzzi tubs, making long-term stays comfortable and convenient. The cleanliness of both the rooms and communal areas, such as pools and spa, is consistently noted, providing guests with a hygienic and pleasant environment. Although there are minor concerns regarding older linens and housekeeping oversights, the overall feedback remains positive.

Staff at the resort are frequently highlighted for their friendliness and attentiveness, contributing to an enjoyable experience. Notable mentions go to front desk staff for their warm service and keen attentiveness to guest needs, which significantly enhances the overall hospitality.

For families, the resort is particularly inviting, offering a variety of amenities catered to all ages—including a swimming pool with a waterslide and a game room. These features contribute to a satisfying experience for both children and adults, establishing the resort as a preferred choice for family vacations.

While Sunset Resorts Canmore and Spa holds a strong reputation, the Wi-Fi connection is a noted drawback, with many guests reporting it as slow and unreliable. The spa facilities also receive mixed reviews; despite positive reactions to the sauna and pool, issues with availability and accessibility occasionally disappoint.

Parking facilities are generally appreciated for their secure, heated underground spaces, despite the garage being slightly dark and dusty. This parking convenience is especially welcome in colder weather.

In summary, Sunset Resorts Canmore and Spa delivers a predominantly positive experience marked by comfort, cleanliness, and amenities that cater well to families and groups, making it a popular choice for those visiting the Canmore area.
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Fairmont Château Lake Louise

Resort in Lake Louise

9.0

Excellent

From $487

$

Info Summary of reviewsFairmont Château Lake Louise is celebrated largely for its astonishing natural surroundings and prime location right at the edge of Lake Louise, offering breathtaking views and easy access to top-notch hiking trails. Guests frequently describe its setting as a highlight of their trip with lakefront room views receiving particular praise. The location also provides conveniency in accessing nearby attractions like the Lake Louise Ski Resort and Icefields Parkway to Jasper.

The breakfast offerings at Fairmont Château Lake Louise receive high acclaim for their quality and variety, including gluten-free and vegan options. Guests appreciate the attentive service, especially in venues like Fairview Restaurant and Louiza where culinary experiences are enhanced by stunning views. Room service breakfast is also given positive mentions for its convenience, despite some minor complaints about wait times and food temperatures.

Dinner experiences vary with commendations for the flavorful dishes and excellent service at Louiza Restaurant and Walliser Stube. High tea and fine dining at the Fairview are particularly well-regarded. However, securing reservations can be a challenge with reports of limited menu options and high prices sometimes overshadowing the dining experience.

Room reviews are mixed with highlights on cleanliness, comfortable bedding and stunning lake views. Upgraded rooms tend to offer better value and space, while standard rooms are often critiqued for their small size and outdated décor. The lack of air conditioning in some rooms can be a drawback during warmer weather.

Cleanliness in the hotel generally receives positive notes but with some inconsistencies in room service and daily housekeeping. Shared facilities like the indoor pool and jacuzzi receive criticisms for being dirty at times, while the dining area's cleanliness also appears as a recurring issue.

The staff at Fairmont Château Lake Louise are frequently lauded for their politeness, friendliness and professionalism with particular praise for individuals at the front desk, restaurants and concierge services. Although occasional reports of inattentive service exist, the majority find the staff exceptional and dedicated to enhancing the guest experience.

Wi-Fi service presents a mixed experience with positive mentions of good connectivity but also areas for improvement in signal strength and consistency. Some guests found the value of the resort fee mainly covering Wi-Fi to be limited.

The hotel's spa facilities are currently undergoing renovations, impacting guest experiences. The existing spa amenities are described as outdated and non-functional by some, although future renovations promise significant improvement by 2025.

Fitness facilities receive mixed reviews with the gym being well-equipped yet considered rudimentary and needing an upgrade by some guests. However, the scenic views from the fitness area are appreciated.

The pool area draws varied opinions; guests appreciate the functional indoor pool and hot tub but criticize the small size, cold temperature and outdated facilities. Overcrowding and the need for better management of pool reservations are noted.

Parking facilities offer valet and self-parking options with valet parking praised for its convenience despite being relatively expensive.

Overall, Fairmont Château Lake Louise stands out for its magnificent location, excellent breakfast options and commendable service. However, aspects like dinner reservations, room size and cleanliness consistency, as well as the fitness and pool facilities, could benefit from enhancements to align with the hotel's prestige and pricing.
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Coast Canmore Hotel & Conference Centre

Hotel in Canmore

8.4

Very Good

From $112

$

Info Summary of reviewsThe Coast Canmore Hotel & Conference Centre consistently receives commendations for its favorable location, often described as enviable and ideal. Nestled in downtown Canmore, the hotel provides convenient access to a variety of amenities and attractions, including restaurants, coffee shops and retail areas. The proximity to Banff National Park and picturesque surroundings further enhance its appeal. Guests appreciate being close to urban amenities while still enjoying a peaceful retreat, making it an excellent base for exploring the Rockies.

Although the breakfast experience received mixed feedback with some guests praising it as delicious and excellent, the absence of an included breakfast and occasional closures of the breakfast restaurant were points of dissatisfaction. Nonetheless, when available, the breakfast quality generally satisfied many guests.

Guests often rave about the dinner service at the hotel's restaurant, noting exceptional food quality, a lovely dining ambiance and friendly staff. While some mentioned high prices and occasional slow service, most found the dinner experience enjoyable and the food delicious.

The rooms are positively reviewed for their cleanliness, spaciousness and comfort. Many guests appreciate the modern, stylish decor and beautiful mountain views. The rooms are described as well-maintained and ideal for families or groups. However, a few guests noted issues with room size, storage space and occasional noise problems. Despite these concerns, the general sentiment is that the rooms are inviting, clean and comfortable.

The hotel's cleanliness is frequently highlighted as a standout feature with guests noting spotless rooms and well-maintained facilities. Housekeeping is diligent, ensuring a consistently clean environment. The public and private areas are kept in pristine condition, adding to the overall positive impression.

The staff at Coast Canmore Hotel & Conference Centre receive high praise for their friendliness, professionalism and helpfulness. Guest reviews often highlight the exceptional service provided by the front desk team and specific staff members who go above and beyond to accommodate guests' needs. Although there are occasional mixed interactions, the overwhelming majority of feedback characterizes the staff as welcoming and dedicated to excellent customer service.

The hotel's Wi-Fi service presents a mix of experiences with some guests finding it satisfactory and fast, while others encountered issues with connectivity and speed. Despite these challenges, the hotel shows potential for improvement with recent provider changes.

The gym is well-equipped and maintained, offering a variety of modern equipment, including Peloton bikes. The overall fitness experience is enhanced by the clean facilities, though some guests noted the minor inconvenience of walking outside to reach the gym.

The pool area is described as clean and inviting with many guests enjoying the warm, well-maintained pool and hot tub. Families particularly appreciate the pool, although some noted it could be small and occasionally cold. Despite these minor concerns, the pool area is a pleasant feature of the hotel.

Parking at the hotel is convenient with ample spaces, though the requirement to pay for parking and tight spots for larger vehicles are common concerns. Guests appreciate the large parking area, but additional costs detract from the overall convenience.

Families find the hotel an excellent choice, thanks to its clean and spacious rooms, friendly staff and pleasant pool and hot tub area. Features like the family room and fire pits with s’mores packages add to the family-friendly appeal, though minor issues like insufficient toiletries and towels are noted.

Lastly, the bedding at the hotel is highly praised for its comfort with many guests highlighting the quality of the mattresses and linens. Although a few guests mentioned discomfort, the majority found the beds conducive to a restful night’s sleep.

The Coast Canmore Hotel & Conference Centre, as a three-star accommodation, provides a well-balanced experience with commendable amenities, a prime location and overall good service, making it a solid choice for visitors to Canmore.
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Hotel near Golf Courses

Hotel near Ski Resorts

Family Friendly Hotel

Post Hotel and Spa

Hotel in Lake Louise

9.3

Excellent

From $175

$

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Luxury Hotel

Hotel near Ski Resorts

Hotel for Honeymoon

Peaks Hotel and Suites

Hotel in Banff

9.0

Excellent

$

Info Summary of reviewsPeaks Hotel and Suites in Banff earns high praise from guests for its exceptional location, clean and modern amenities and friendly staff. Situated right in the heart of Banff near Bear Street, the hotel's central position provides easy access to numerous bars, cafes, restaurants and various local attractions, making it an ideal spot for those looking to explore the town's vibrant scene. Despite being centrally located, the hotel manages to maintain a peaceful ambiance, offering a quiet retreat at the end of a busy day of sightseeing.

The rooms at Peaks Hotel and Suites are consistently lauded for their spaciousness, contemporary decor and cleanliness. Featuring modern furnishings, practical layouts and excellent bathroom facilities, the accommodations cater well to guests' needs for both comfort and functionality. Special mentions are made of the loft suites, which provide added luxury and spectacular views. Some rooms come with small kitchen areas, adding an extra layer of convenience for guests.

The staff at the hotel also receive extensive positive feedback. Described as friendly, helpful and knowledgeable, the team consistently goes above and beyond to ensure guest satisfaction. The excellent service at the front desk and from the concierge contributes significantly to the overall pleasant atmosphere. Notable members, such as Paddy, Zusana and Gabe, are frequently highlighted for their exceptional assistance.

Although the hotel does not offer an on-site breakfast option, guests can enjoy delicious meals at nearby establishments, which are well recommended by the staff. Complimentary coffee, tea and hot chocolate are available within the hotel, which adds a nice touch to the overall experience.

Additional amenities such as free Wi-Fi, secure underground parking and family-friendly facilities further enhance the stay. The hotel is particularly well-regarded for ski vacations with convenient ski lockers, rental shops and shuttle stops right at the entrance. The beds are widely appreciated for their comfort, ensuring a restful night's sleep.

In summary, Peaks Hotel and Suites combines a prime location, modern and clean facilities and outstanding service, making it a highly recommended choice for travelers visiting Banff.
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Hotel near Ski Resorts

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Best Western Plus Banff International Lodge

Hotel in Banff

8.4

Very Good

From $117

$

Info Summary of reviewsThe Best Western Plus Banff International Lodge in Banff receives high praise for its convenient and quiet location, providing easy access to downtown and its attractions. Guests appreciate the walking distance to shops and restaurants while benefiting from a quieter environment. The presence of underground parking adds further convenience.

The breakfast offerings are generally well-received with many guests appreciating the variety and quality of hot options. However, the breakfast room is often described as cramped and some guests suggest expanding the selection to include more vegan options and fresh fruits. Despite these critiques, the breakfast is viewed as a positive aspect of the stay.

The rooms at the lodge are spacious, clean and comfortably furnished. Guests frequently highlight the modern decor and practical amenities like fridges and coffee-making facilities. Some rooms offer stunning mountain views, which further enhance the experience. While there are occasional complaints about maintenance issues and noise insulation, the overall sentiment is positive.

Cleanliness is another strong point for the hotel with rooms and common areas well-maintained and tidy. The staff are commended for their friendliness and professionalism, contributing to a welcoming atmosphere. Although there are minor issues with inconsistent housekeeping, the general consensus is that the lodge maintains high standards of cleanliness.

The hotel provides reliable and stable free wifi, which most guests find satisfactory for their needs. The pool area, featuring an indoor hot tub, is lauded for being clean and relaxing, though it can be on the smaller side.

Families find the hotel particularly accommodating with spacious rooms and a family-friendly pool area. The beds are widely reported to be comfortable and clean, contributing to restful sleep for guests.

Parking receives mixed reviews; the free underground parking is appreciated for its security and convenience, though the limited space can be challenging for larger vehicles.

As a three-star hotel, the Best Western Plus Banff International Lodge offers good value for money with reliable facilities and services. The jacuzzis and hot tubs add a relaxing touch to the stay. Overall, the hotel is a commendable choice for a comfortable and convenient stay in Banff with room for minor improvements.
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Hotel near Ski Resorts

Hotel Taking Steps Towards Sustainability

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Hotels in Division No 15