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Summary of reviewsThe Country Inn & Suites by Radisson in Capitol Heights, MD, is strategically positioned for visitors wanting easy access to Washington, DC attractions. Its proximity to FedEx Field and major transportation routes benefits sports enthusiasts and concertgoers, while nearby Metro stops enhance convenience for broader exploration. The location is praised for its peaceful environment and various nearby amenities, including dining options and essential stores.
Guests generally find the breakfast offerings satisfactory, enjoying items like eggs, sausages, and make-your-own waffles, though improvements are suggested for variety and freshness. Rooms are appreciated for their spaciousness, comfort, and quiet atmosphere, with convenient features like microwaves and fridges. The staff consistently receives accolades for their friendliness and professionalism, significantly enhancing the guest experience.
However, feedback on cleanliness is mixed, with some guests encountering issues with carpets, odors, and occasional maintenance problems. The experience with WiFi is similarly varied, suggesting room for improvement in connectivity. Beds receive praise for comfort but also mixed reviews due to inconsistencies in mattress condition.
Overall, this three-star property offers essential amenities at a reasonable price, making it a suitable choice for travelers seeking both affordability and accessibility in the nation's capital. Improvements in breakfast options, room maintenance, and WiFi could further enhance guest satisfaction. Show more
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Categories
Accessible Hotel
Country Inn & Suites hotels generally offer accessible rooms and features. The Capitol Heights location provides access to Washington, D.C. and the surrounding area.
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Hotel with Gym
3-Star Hotel
Room Types
Queen Room with Two Queen Beds - Non-SmokingThis room includes 2 queen beds, cable TV, a microwave and a refrigerator.
Executive King Room with Two King BedsThis room features 2 king beds, cable TV, air conditioning and a refrigerator and microwave combo.
One-Bedroom King SuiteThis suite features a seating area, flat screen TV with cable and a refrigerator and microwave combo.
King Room with Roll-In Shower - Disability AccessThis room has a cable TV, air conditioning and microwave.
Junior SuiteThis suite features a seating area, flat screen TV with cable and a refrigerator and microwave combo.
King Suite with Whirlpool - Non-SmokingGuests will have a special experience as this suite offers a spa bath. This suite features a tea and coffee maker, a safe deposit box and a TV. The unit offers 1 bed.
Queen Room with Two Queen Beds - Disability Access/Non-SmokingThe quadruple room features a tea and coffee maker. The unit has 2 beds.
Triple Room with Sofa Bed - Non SmokingThis triple room features a tea and coffee maker, a safe deposit box and a TV. The unit offers 2 beds.
Guest Reviews
6.1
Rated
Location
Situated in Capitol Heights, MD, the Country Inn & Suites by Radisson boasts a strategically advantageous location for those looking to explore the Washington, DC area. Guests frequently praise the hotel's proximity to FedEx Field, making it an ideal choice for sports fans and concertgoers alike. This accessibility extends beyond sporting venues, with the hotel providing easy access to major traffic arteries like the Capital Beltway and three nearby Metro stops, facilitating travel throughout the DC metropolitan area.
The hotel is also a comfortable launching point for family visits and convenient for reaching a variety of local venues. Guests appreciate the abundance of nearby dining options and the availability of essential amenities such as a Target and a grocery store. Furthermore, the area is noted for being quiet, adding a layer of relaxation to a visit.
While some guests pointed out the area's challenges, such as the presence of homeless people, the majority found the location to be clean, quiet, and easy to navigate. The combination of its strategic position, tranquil environment, and nearby conveniences makes this hotel a strong contender for visitors seeking both accessibility and comfort in the nation's capital.
Breakfast
The breakfast experience at the Country Inn & Suites by Radisson in Washington, DC East - Capitol Heights, MD, receives mixed feedback from guests. The breakfast offerings include a decent variety, with items such as eggs, sausage, and make-your-own waffles frequently mentioned as highlights. The selection is generally described as good and enjoyable, with a few guests expressing appreciation for the well-rounded and complete breakfast options. While some found the continental breakfast sufficient and clean, others noted it could be improved with more variety, including healthier choices and additional hot options.
Despite instances of guests finding the breakfast good with a decent selection, there are consistent remarks about limitations. Some guests observed that breakfast items ran out quickly, while others felt the options were too basic or non-existent. Concerns about the freshness of items like milk were also highlighted. Additionally, the use of too much plastic and logistical issues, such as breakfast items not being put out on time, were pointed out. Even with its imperfections, the breakfast is appreciated by some for its satisfactory range, decent preparation, and enjoyment level, with friendly staff enhancing the experience.
Rooms
Country Inn & Suites by Radisson, Washington, DC East - Capitol Heights, MD, offers spacious and comfortable accommodations that many guests appreciate. Rooms are generally described as large, clean, and well-equipped, with the presence of microwaves and fridges being a noted convenience. Some guests also highlighted the comfort of the beds, while others enjoyed the quiet atmosphere, providing a restful night.
Despite these positive notes, several visitors reported issues with cleanliness and outdated room features. Problems such as stained carpets, unpleasant odors, and maintenance issues like broken fixtures were mentioned, suggesting that certain rooms might benefit from renovation. Guest feedback also pointed out inconsistencies in housekeeping services and occasional disturbances from neighboring rooms.
Friendly and patient staff were often praised for their service, contributing to a positive guest experience. Additionally, the hotel's location was frequently deemed convenient, especially for those attending events at nearby FedEx Field.
In summary, while there are aspects of the hotel that could be improved, such as cleanliness and maintenance, the generous room size and friendly service continue to make it a viable option for travelers.
Beds
At the Country Inn & Suites by Radisson in Washington, DC East - Capitol Heights, MD, the beds generally receive a mixed response from guests. Many emphasize their comfort, with multiple reviewers describing the beds as very comfortable, noting how they contributed positively to their stay. Some guests found the mattresses clean and the bedding inviting; one even highlighted the delight of a king-size bed. On the flip side, there are frequent mentions of discomfort, with some guests believing the beds are hard, lumpy, or containing worn-out springs. Some mattresses were noted as sunken or inclined, affecting sleep quality. There were occasional reports of stains, raising concerns about cleanliness. Overall, while many guests found the beds cozy, others experienced issues that detracted from their satisfaction.
Cleanliness
Country Inn & Suites by Radisson, Washington, DC East - Capitol Heights, MD has received mixed reviews regarding its cleanliness. While some guests found their rooms and bathrooms to be clean, noting that the beds and bathroom surfaces met their standards, others reported significant issues with cleanliness throughout the hotel. Positive comments highlighted that the area was clean and the staff were friendly, giving the hotel a nice, quiet, and safe vibe that is often appreciated by travelers. However, a number of guests pointed out concerns such as stained and dirty carpets, stained sheets, and unpleasant odors, suggesting that cleaning standards across the property were inconsistent. Some even mentioned encounters with pests and issues with room maintenance that impacted their stay. The hotel's atmosphere and cleanliness appear to significantly vary, suggesting a need for improvements to meet guest expectations consistently.
Staff
The staff at Country Inn & Suites by Radisson, Washington, DC East - Capitol Heights, MD consistently receive high praise from guests for their friendly and accommodating nature. Reviews highlight the welcoming demeanor of the employees, with many guests noting the staff's eagerness to assist and maintain a courteous atmosphere. The front desk team stands out for their professionalism and helpfulness, making both check-in and check-out a smooth experience. Particular commendation is given to individuals such as Glenn and Angie, whose exceptional customer service has made a lasting impression. Despite a few isolated mentions of dissatisfaction, the overwhelming sentiment is one of satisfaction with the staff's attentive and polite service, contributing positively to guests' overall stay.
Wi-Fi
Visitors to the Country Inn & Suites by Radisson in Washington, DC East - Capitol Heights, MD have mixed experiences with the hotel's WiFi. While several guests reported issues such as slow connectivity or a non-functional internet service during their stay, there are others who found the WiFi fast and reliable. This may suggest varying experiences depending on the room location or peak times. Despite some connectivity challenges, the hotel is considered a convenient option for a budget stay, with efficient check-in processes contributing positively to the overall experience.
3 Star
The Country Inn & Suites by Radisson, Washington, DC East - Capitol Heights, MD, offers a straightforward lodging experience with all the essential amenities expected from a three-star hotel. Guests appreciate the decent room size, making it suitable for those seeking an affordable night's stay. The property is relatively new and clean, contributing to its appeal. Overall, guests find the stay comfortable and enjoyable, especially considering the price point. While the breakfast may not have been a highlight, the hotel effectively provides the basics—a bed and a shower—to ensure a satisfactory stay.
No, Country Inn & Suites by Radisson, Washington, DC East - Capitol Heights, MD doesn't have any pool.
No, a spa isn't available at Country Inn & Suites by Radisson, Washington, DC East - Capitol Heights, MD.
No, Country Inn & Suites by Radisson, Washington, DC East - Capitol Heights, MD doesn't allow dogs.
No, parking facilities aren't available at Country Inn & Suites by Radisson, Washington, DC East - Capitol Heights, MD.
Yes, Country Inn & Suites by Radisson, Washington, DC East - Capitol Heights, MD has a gym.