HOTEL CHACAO SUITES
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Summary of reviewsHotel Chacao Suites in Caracas stands out for its prime, centrally located spot, making it a top pick for those seeking easy access to various parts of the city. Situated in a safe and bustling area close to metro stations, shopping centers like Sambil and San Ignacio and numerous restaurants, guests find the hotel's location both convenient and strategic. The higher floors offer impressive panoramic views, enhancing the overall stay experience. Essential facilities like free valet parking add to the convenience.
The hotel's breakfast offerings have mixed reviews. Many guests appreciate the good to excellent breakfast, which features delicious local dishes and attentive service. However, there are consistent criticisms about the lack of variety and repetitive menu. Despite these drawbacks, the overall sentiment favors the breakfast experience, especially for those enjoying traditional Venezuelan dishes.
Dinner experiences vary with some guests praising the quality and reasonable prices, particularly Moises' exceptional cachapas. However, others find the pricing high, limited dinner options and poor operational hours detract from the experience. The lack of wine and poor lighting also impact some guests' dining satisfaction.
Rooms at Hotel Chacao Suites receive high praise for being spacious, comfortable and clean with many guests highlighting the stunning views of Ávila and La Carlota Air Base. While some occasional maintenance issues, like non-working air conditioning and insufficient lighting, are noted, most guests find the rooms well-appointed and enjoyable.
Cleanliness is a strong point with both rooms and hotel facilities well-maintained. The attentive and friendly staff further enhance the cleanliness experience. There are, however, a few complaints about the quality of towels and hallway maintenance.
The staff receives mixed reviews, yet the overall sentiment leans positive. Many guests commend the friendliness, kindness and attentiveness of the staff, particularly in the reception and restaurant. However, some guests report issues with the attentiveness and attitude of certain staff members, especially at the front desk and valet parking service.
WiFi service at the hotel has significant room for improvement. The majority of guests report unstable, slow and often non-functional internet, especially on higher floors. This could be a crucial area for enhancement to boost guest satisfaction.
The parking situation is mitigated by the efficient and attentive valet service, though some guests find the parking lot small and cumbersome. The included valet parking is frequently praised for making the overall experience smoother.
Hotel Chacao Suites is a family-friendly destination with spacious and clean rooms, spectacular views and amenities catering specifically to larger groups. Minor inconveniences like the lack of hand towels are noted but do not overshadow the positive family experiences.
The beds are generally described as very comfortable with the excellent condition and firmness of the mattresses adding to the restful environment. Queen-sized beds are appreciated, though some guests expect larger beds in matrimonial rooms.
For business travelers, Hotel Chacao Suites is a solid choice, given its ideal location near banks, telecom companies and key points of interest. Though the hotel lacks a dedicated business lobby, it is increasingly accommodating international tourists and provides a host of amenities suited for business-related travel.
Overall, Hotel Chacao Suites garners mostly positive feedback for its strategic location, cleanliness, spacious rooms and attentive staff, making it a popular choice for both leisure and business travelers. Improvements in breakfast variety, internet service and some maintenance areas could further enhance guest satisfaction.
Categories
The hotel's breakfast offerings have mixed reviews. Many guests appreciate the good to excellent breakfast, which features delicious local dishes and attentive service. However, there are consistent criticisms about the lack of variety and repetitive menu. Despite these drawbacks, the overall sentiment favors the breakfast experience, especially for those enjoying traditional Venezuelan dishes.
Dinner experiences vary with some guests praising the quality and reasonable prices, particularly Moises' exceptional cachapas. However, others find the pricing high, limited dinner options and poor operational hours detract from the experience. The lack of wine and poor lighting also impact some guests' dining satisfaction.
Rooms at Hotel Chacao Suites receive high praise for being spacious, comfortable and clean with many guests highlighting the stunning views of Ávila and La Carlota Air Base. While some occasional maintenance issues, like non-working air conditioning and insufficient lighting, are noted, most guests find the rooms well-appointed and enjoyable.
Cleanliness is a strong point with both rooms and hotel facilities well-maintained. The attentive and friendly staff further enhance the cleanliness experience. There are, however, a few complaints about the quality of towels and hallway maintenance.
The staff receives mixed reviews, yet the overall sentiment leans positive. Many guests commend the friendliness, kindness and attentiveness of the staff, particularly in the reception and restaurant. However, some guests report issues with the attentiveness and attitude of certain staff members, especially at the front desk and valet parking service.
WiFi service at the hotel has significant room for improvement. The majority of guests report unstable, slow and often non-functional internet, especially on higher floors. This could be a crucial area for enhancement to boost guest satisfaction.
The parking situation is mitigated by the efficient and attentive valet service, though some guests find the parking lot small and cumbersome. The included valet parking is frequently praised for making the overall experience smoother.
Hotel Chacao Suites is a family-friendly destination with spacious and clean rooms, spectacular views and amenities catering specifically to larger groups. Minor inconveniences like the lack of hand towels are noted but do not overshadow the positive family experiences.
The beds are generally described as very comfortable with the excellent condition and firmness of the mattresses adding to the restful environment. Queen-sized beds are appreciated, though some guests expect larger beds in matrimonial rooms.
For business travelers, Hotel Chacao Suites is a solid choice, given its ideal location near banks, telecom companies and key points of interest. Though the hotel lacks a dedicated business lobby, it is increasingly accommodating international tourists and provides a host of amenities suited for business-related travel.
Overall, Hotel Chacao Suites garners mostly positive feedback for its strategic location, cleanliness, spacious rooms and attentive staff, making it a popular choice for both leisure and business travelers. Improvements in breakfast variety, internet service and some maintenance areas could further enhance guest satisfaction.
Business Hotel
This hotel offers a business center and meeting/banquet facilities. It also provides dry cleaning, ironing service and laundry service. Rooms include air conditioning and flat-screen TVs.
Hotel with Parking
This hotel offers parking and is located in the Chacao area. It provides a terrace and restaurant for guests.
Small Hotel
Located in Municipio Chacao, Hotel Chacao Suites is a boutique hotel that features spacious rooms with unique design elements that cater to various tastes, offering a blend of comfort and style.
4-Star Hotel
The hotel is located in a privileged area of Caracas, close to the financial, cultural, and shopping center. It offers air-conditioned rooms with private bathrooms, city views, and modern amenities. The hotel features a restaurant and provides excellent service.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Guest Reviews
Hotel Chacao Suites boasts an excellent and strategically central location in Caracas, making it a top choice for visitors needing easy access to various parts of the city. Situated in a safe and bustling area, the hotel is conveniently close to metro stations, shopping centers like Sambil and San Ignacio and numerous restaurants and amenities. Guests appreciate the hotel's proximity to main avenues and the ease of transportation, which aids in exploring the city's downtown and running errands efficiently.
The hotel's location also offers impressive panoramic views, particularly from the higher floors, enhancing the overall stay experience. Additionally, the area around the hotel is noted for its tranquility and safety, providing peace of mind to guests. Essential facilities like free valet parking add to the convenience.
In summary, Hotel Chacao Suites stands out for its prime location, offering both convenience and comfort to its guests, ensuring they have everything they need within close reach.
Hotel Chacao Suites provides a mixed experience when it comes to breakfast offerings with many guests noting both positive and negative aspects. On the positive side, the breakfast is often described as good, very good or even excellent with delicious options and careful attention to freshness. Guests have appreciated the typical local food, finding it both tasty and satisfying. Some reviews highlight the breakfast as being abundant, complete and delicious with nice views of Mount Avila adding to the breakfast experience. Additionally, the staff's service has been frequently praised for being attentive and accommodating.
However, there are also consistent criticisms regarding the lack of variety and repetitive nature of the breakfast menu. Several guests mentioned that the breakfast options could benefit from more diversity, especially for those not accustomed to an American-style breakfast. There were particular calls for more sweet bread, juices and better options for children. A few others noted that breakfast was not included in their stay and felt the additional cost was expensive for what was offered. Issues about portions, poor presentation and quality of food were noted with some describing the breakfast as minimal, basic or even disappointing on some days.
Guests on business noted that the breakfast starting time could be inconvenient, suggesting it begin earlier to accommodate those with early commitments. Despite these drawbacks, the overall sentiment leans positive, especially for those who enjoyed the traditional Venezuelan dishes and the attentive service provided.
The dinner experience at HOTEL CHACAO SUITES receives mixed reviews from guests. On the positive side, some guests appreciate the very good food and reasonable prices, highlighting Moises' exceptional cachapas as a standout dish. Others commend the restaurant for its good service. However, there are several areas for improvement. Many guests find the restaurant's pricing quite high and have expressed disappointment with the limited dinner options and lackluster quality of the evening meals. The restaurant's operational hours and inadequate supply of menu items also leave guests dissatisfied with some nearly missing dinner due to a lack of information on service hours. Additionally, the absence of wine on the menu and poor restaurant lighting contribute to the overall negative dining experience for some visitors.
Hotel Chacao Suites receives high praise for its rooms, which are consistently described as spacious, comfortable and clean. Many guests appreciate the stunning views from their rooms, often mentioning the panoramic scenery of Ávila and La Carlota Air Base. The beds are generally considered very comfortable and the rooms feature modern amenities. However, there are occasional issues with room maintenance, such as worn-out furniture, non-working air conditioning and insufficient lighting. Despite these minor setbacks, most guests find the rooms well-appointed and the overall stay enjoyable.
The cleanliness of both the rooms and the hotel facilities is frequently highlighted, contributing positively to the guest experience. The hotel's location is also mentioned favorably, making it a convenient choice for travelers. However, there are some complaints about noise levels and issues with room key cards. Despite these issues, the positive aspects, such as the comfortable beds, large rooms and impressive views, seem to outweigh the negatives, making Hotel Chacao Suites a popular choice for visitors.
Hotel Chacao Suites generally receives favorable feedback regarding its beds. Guests frequently describe the beds as very comfortable with many highlighting the excellent condition and firmness of the mattresses. The presence of queen-sized beds in some rooms is appreciated, although there is a mention of guests expecting larger beds in matrimonial rooms. While most reviews commend the beds, some guests find the beds to be small and point out occasional discomfort. Pillows receive mixed reviews with some guests satisfied and others finding them lacking or outright terrible. Overall, the comfort of the bedding contributes positively to the guests' experience, emphasizing the hotel's attention to maintaining a restful environment.
Hotel Chacao Suites boasts a high standard of cleanliness, resonating through the majority of its guest reviews. Clean rooms, facilities and bathrooms are consistently highlighted, showcasing the hotel's commitment to maintaining a tidy environment. The meticulous and polite staff further enhance the cleanliness experience, ensuring rooms and common areas are well-kept. The large room sizes added to visitors' comfort with excellent order and maintenance noted throughout the property.
However, there are areas needing improvement. Several reviews expressed dissatisfaction with the quality of towels, describing them as old, faded and in poor condition, which detracted from the otherwise excellent cleanliness. Additionally, some guests noted that the hallways needed better upkeep and a few isolated incidents mentioned issues with room and bathroom cleanliness.
Overall, the hotel’s cleanliness receives significant praise, accentuated by the attentive and friendly staff, making it a pleasant stay for guests. Despite minor drawbacks with linens and hallway maintenance, the hotel's dedication to a clean and orderly environment stands out positively.
Hotel Chacao Suites offers decidedly mixed reviews concerning its staff, albeit with a preponderance of positive feedback. Many guests noted the friendliness, kindness and attentiveness of the staff, emphasizing excellent customer service and a generally welcoming demeanor. The reception and restaurant personnel received particular praise for their politeness and responsiveness with several guests highlighting the fantastic service provided by night bellboys and specific staff members.
However, some guests encountered issues with the attentiveness and attitude of certain staff members, particularly at the front desk and valet parking service. A few reviews pointed out the lack of responsiveness and inability of some personnel to address concerns adequately. Despite these occasional setbacks, the overall sentiment displays a more favorable opinion with many guests appreciating the cordial and polite treatment from the majority of the staff.
In summary, while there are areas of needed improvement, especially in consistency, Hotel Chacao Suites generally provides a friendly and attentive atmosphere, thanks to a significant number of kind and accommodating staff members.
Hotel Chacao Suites has received a variety of reviews regarding its WiFi service with a significant number of comments addressing issues. The majority of guests have reported that the internet connection is unstable, very slow and often non-functional, especially within the rooms. It appears that the WiFi signal does not reach higher floors effectively, notably the 5th floor and many guests have had to stand near doors to get a weak connection. A few reviews have mentioned that the WiFi worked or was high-speed, but these are exceptions rather than the norm.
Overall, guests who rely heavily on internet access for their stay may find themselves dissatisfied with the WiFi service at Hotel Chacao Suites due to repeated mentions of poor performance. Improvements in this area seem to be necessary to enhance guest satisfaction.
The parking situation at HOTEL CHACAO SUITES shows a mix of features and guest experiences. While some guests note that the parking lot can be small, uncomfortable and cumbersome, there are positive aspects worth mentioning. Notably, the hotel offers free valet parking, which is often highlighted as a convenient feature. Valet parking is included in the price and consistently receives praise for the quality of service provided. Many guests appreciate the attentive and efficient valet staff who make the overall parking experience smoother. Despite some criticisms regarding the logistics of the parking facility itself, the valet parking service appears to mitigate many of these concerns for guests.
Hotel Chacao Suites stands out as a family-friendly destination, particularly noted for its spacious and clean rooms. Families who have stayed here highlight the ample room size, making it an excellent choice for those traveling with children. The hotel offers family rooms that cater specifically to the needs of larger groups, ensuring a comfortable stay for everyone. While there may have been minor inconveniences like the lack of hand towels, the overall experience is positive with guests particularly appreciating the spectacular views from their rooms. The hotel comes highly recommended for family stays and spending quality time with loved ones.
Hotel Chacao Suites is well-regarded among business travelers for its suitability for executive stays and business trips. Situated in an ideal location, the hotel enjoys proximity to banks, telecommunications companies, places to eat and key points of interest in Caracas, making it convenient for guests running errands and attending meetings. Despite not having a dedicated business lobby, the hotel is increasingly accommodating international tourists, indicating a growing friendliness and readiness to cater to global visitors. While the variety of breakfast options could use improvement, the overall amenities and location make Hotel Chacao Suites a commendable choice for business-related travel.
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Location
The hotel's location also offers impressive panoramic views, particularly from the higher floors, enhancing the overall stay experience. Additionally, the area around the hotel is noted for its tranquility and safety, providing peace of mind to guests. Essential facilities like free valet parking add to the convenience.
In summary, Hotel Chacao Suites stands out for its prime location, offering both convenience and comfort to its guests, ensuring they have everything they need within close reach.
Breakfast
However, there are also consistent criticisms regarding the lack of variety and repetitive nature of the breakfast menu. Several guests mentioned that the breakfast options could benefit from more diversity, especially for those not accustomed to an American-style breakfast. There were particular calls for more sweet bread, juices and better options for children. A few others noted that breakfast was not included in their stay and felt the additional cost was expensive for what was offered. Issues about portions, poor presentation and quality of food were noted with some describing the breakfast as minimal, basic or even disappointing on some days.
Guests on business noted that the breakfast starting time could be inconvenient, suggesting it begin earlier to accommodate those with early commitments. Despite these drawbacks, the overall sentiment leans positive, especially for those who enjoyed the traditional Venezuelan dishes and the attentive service provided.
Dinner
Rooms
The cleanliness of both the rooms and the hotel facilities is frequently highlighted, contributing positively to the guest experience. The hotel's location is also mentioned favorably, making it a convenient choice for travelers. However, there are some complaints about noise levels and issues with room key cards. Despite these issues, the positive aspects, such as the comfortable beds, large rooms and impressive views, seem to outweigh the negatives, making Hotel Chacao Suites a popular choice for visitors.
Beds
Cleanliness
However, there are areas needing improvement. Several reviews expressed dissatisfaction with the quality of towels, describing them as old, faded and in poor condition, which detracted from the otherwise excellent cleanliness. Additionally, some guests noted that the hallways needed better upkeep and a few isolated incidents mentioned issues with room and bathroom cleanliness.
Overall, the hotel’s cleanliness receives significant praise, accentuated by the attentive and friendly staff, making it a pleasant stay for guests. Despite minor drawbacks with linens and hallway maintenance, the hotel's dedication to a clean and orderly environment stands out positively.
Staff
However, some guests encountered issues with the attentiveness and attitude of certain staff members, particularly at the front desk and valet parking service. A few reviews pointed out the lack of responsiveness and inability of some personnel to address concerns adequately. Despite these occasional setbacks, the overall sentiment displays a more favorable opinion with many guests appreciating the cordial and polite treatment from the majority of the staff.
In summary, while there are areas of needed improvement, especially in consistency, Hotel Chacao Suites generally provides a friendly and attentive atmosphere, thanks to a significant number of kind and accommodating staff members.
Wi-Fi
Overall, guests who rely heavily on internet access for their stay may find themselves dissatisfied with the WiFi service at Hotel Chacao Suites due to repeated mentions of poor performance. Improvements in this area seem to be necessary to enhance guest satisfaction.
Parking
Family
Business
No, HOTEL CHACAO SUITES doesn't have any pool.
No, a spa isn't available at HOTEL CHACAO SUITES.
No, HOTEL CHACAO SUITES doesn't allow dogs.
Yes, parking facilities are available at HOTEL CHACAO SUITES.
No, HOTEL CHACAO SUITES doesn't have a gym.
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