Carcavelos Beach Hotel
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Summary of reviewsThe Carcavelos Beach Hotel enjoys high acclaim for its exceptional location, merely steps away from the scenic Carcavelos Beach. Guests appreciate the stunning ocean views, the convenience of proximity to numerous restaurants, bars, shops and a local square. This prime beachside setting, coupled with easy access to the Carcavelos train station, makes it an ideal launchpad for excursions to Lisbon, Cascais, Oeiras and Sintra, blending tranquility with exploration.
Guests generally commend the hotel’s breakfast offerings, enjoyed on the 8th floor with panoramic sea views. The breakfast buffet is often described as delicious and varied, adding a memorable highlight to many visitors' stays, although more diversity in the selection could further enhance guest satisfaction.
However, the same cannot be said about the dinner offerings. The dinner buffet often leaves guests wanting more in terms of quality and variety. The restaurant and bar's inconsistent availability in the evenings and the unappealing dinner options underscore the need for management to upgrade the dining experience.
Room experiences at Carcavelos Beach Hotel are a mixed bag. While the rooms are clean and relatively spacious, they retain a somewhat dated decor reminiscent of past decades with multiple guests calling for urgent renovations. Despite the aged furnishings and occasional maintenance issues, guests do appreciate the comfortable beds and excellent cleaning services. Rooms with balconies or ocean views, in particular, receive favorable mentions.
Cleanliness is generally satisfactory with frequent praise for well-maintained rooms and commendable daily cleaning services. Nevertheless, some common areas and specific facilities like carpets and elevators could benefit from more thorough upkeep.
The hotel staff frequently receives high marks for their friendly, welcoming and helpful demeanor. Notable individuals like Rúben and Marcus are often mentioned for their exceptional service, reinforcing the positive feedback, although occasional lapses in professionalism and instances of abruptness amongst some staff are noted.
WiFi service presents a significant drawback with many guests reporting unreliable connectivity in rooms, often only finding functional internet access in the lobby. This inconvenience highlights a clear area for improvement.
The pool area is a consistent highlight, praised for being large, clean and aesthetically pleasing. The pool’s connection to the outdoor terrace and proximity to the beach enhance the overall experience significantly, though occasional closures for maintenance have been noted.
Parking facilities receive mixed feedback with the availability of free, ample parking spaces being a plus. Nonetheless, navigating the outdoor parking lot can sometimes be challenging due to limited space and surface conditions.
As a family-friendly destination, the hotel meets expectations well, providing a relaxed atmosphere and activities, particularly a suitable pool for children. Many families find it a comfortable and enjoyable retreat.
The beds at the hotel are generally praised for their comfort, although some guests noted issues with mattress firmness and pillow quality. Yet, the overall sentiment remains largely positive in terms of bedding.
Despite these positives, many guests question the hotel’s four-star rating, often citing the property's condition and outdated amenities as falling short of a true four-star standard. Nevertheless, Carcavelos Beach Hotel's prime location, ocean views and friendly staff provide notable appeal for a seaside getaway.
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Guests generally commend the hotel’s breakfast offerings, enjoyed on the 8th floor with panoramic sea views. The breakfast buffet is often described as delicious and varied, adding a memorable highlight to many visitors' stays, although more diversity in the selection could further enhance guest satisfaction.
However, the same cannot be said about the dinner offerings. The dinner buffet often leaves guests wanting more in terms of quality and variety. The restaurant and bar's inconsistent availability in the evenings and the unappealing dinner options underscore the need for management to upgrade the dining experience.
Room experiences at Carcavelos Beach Hotel are a mixed bag. While the rooms are clean and relatively spacious, they retain a somewhat dated decor reminiscent of past decades with multiple guests calling for urgent renovations. Despite the aged furnishings and occasional maintenance issues, guests do appreciate the comfortable beds and excellent cleaning services. Rooms with balconies or ocean views, in particular, receive favorable mentions.
Cleanliness is generally satisfactory with frequent praise for well-maintained rooms and commendable daily cleaning services. Nevertheless, some common areas and specific facilities like carpets and elevators could benefit from more thorough upkeep.
The hotel staff frequently receives high marks for their friendly, welcoming and helpful demeanor. Notable individuals like Rúben and Marcus are often mentioned for their exceptional service, reinforcing the positive feedback, although occasional lapses in professionalism and instances of abruptness amongst some staff are noted.
WiFi service presents a significant drawback with many guests reporting unreliable connectivity in rooms, often only finding functional internet access in the lobby. This inconvenience highlights a clear area for improvement.
The pool area is a consistent highlight, praised for being large, clean and aesthetically pleasing. The pool’s connection to the outdoor terrace and proximity to the beach enhance the overall experience significantly, though occasional closures for maintenance have been noted.
Parking facilities receive mixed feedback with the availability of free, ample parking spaces being a plus. Nonetheless, navigating the outdoor parking lot can sometimes be challenging due to limited space and surface conditions.
As a family-friendly destination, the hotel meets expectations well, providing a relaxed atmosphere and activities, particularly a suitable pool for children. Many families find it a comfortable and enjoyable retreat.
The beds at the hotel are generally praised for their comfort, although some guests noted issues with mattress firmness and pillow quality. Yet, the overall sentiment remains largely positive in terms of bedding.
Despite these positives, many guests question the hotel’s four-star rating, often citing the property's condition and outdated amenities as falling short of a true four-star standard. Nevertheless, Carcavelos Beach Hotel's prime location, ocean views and friendly staff provide notable appeal for a seaside getaway.
Family Friendly Hotel
Located in Carcavelos and near the beach, this hotel provides family-friendly amenities such as breakfast options and room service.
Romantic Hotel
Offers a beachfront location with stunning views of the Atlantic Ocean. Its comfortable rooms and on-site restaurant make it a convenient choice for couples who want to enjoy the beach.
Hotel with Swimming Pool
This hotel is close to Carcavelos Beach and features a seasonal outdoor pool. It offers a convenient location for beachgoers and those looking to explore the area.
Outdoor Pool
Business Hotel
The Carcavelos Beach Hotel offers 2 meeting rooms with modern technology that can accommodate up to 240 guests for conferences and corporate events. It also features complimentary Wi-Fi access, making it ideal for successful events.
Cheap Hotel
This hotel is a budget-friendly option in Carcavelos, located near the beach. It offers affordable rooms and basic amenities.
Hotel with EV Charging Stations
This hotel provides an electric vehicle charging station and free private parking is possible on site.
4-Star Hotel
Facing a sandy beach on the Estoril Coast, this hotel offers panoramic Atlantic Ocean views from its restaurant. Its location is a key highlight for guests.
Hotel with Outdoor Pool
Located near the beach, this hotel offers a seasonal outdoor pool with a 240m2 water surface. It provides a space for guests to relax and swim close to the coast.
Hotel for Honeymoon
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Tennis Courts
About Carcavelos Beach Hotel
License: 563
Guest Reviews
Location
Accessibility is another strong suit with the Carcavelos train station within a short walk, providing easy connections to Lisbon, Cascais, Oeiras and Sintra. This central location makes the hotel a prime choice for those planning excursions to nearby attractions while enjoying the tranquility of a seaside retreat.
The clean, comfortable rooms often come with balconies or windows that offer breathtaking sea views, adding to the appeal. The rooftop restaurant receives notable mention for its panoramic views during breakfast, making it a favored spot for starting the day. The hotel is also highlighted for its friendly and helpful staff, adding a personal touch to the comfortable and scenic stay.
Overall, the Carcavelos Beach Hotel's prime beachside location, complemented by nearby dining and transportation options, makes it an ideal destination for both relaxation and exploration.
Breakfast
However, opinions on the breakfast selection show some variation. While many guests appreciate the wide variety and freshness of the breakfast spread, others feel it lacks certain elements such as vegetables or more diverse options, indicating that variety could improve. Some guests highlight that the breakfast remains the same daily, which might disappoint those seeking more variations. Additionally, the quality of certain items, such as eggs and coffee, have been criticized by a few.
Despite these critiques, the consistent mention of great views and a generally positive experience underscores the appeal of breakfast at Carcavelos Beach Hotel. The ambiance, combined with an overall good selection of breakfast items, generally earns high marks from visitors.
Dinner
Moreover, the restaurant and bar facilities are often closed in the evenings and the service is primarily limited to groups rather than individual guests. Many reviews expressed disappointment at the lack of an available dinner option and noted that the restaurant service at night is inadequate with some remarking that the buffet dinners were fully booked yet failed to meet expectations. Background music and a more atmospheric setting were suggested to improve the dining experience.
Positive aspects include the great view from the restaurant and some affordable dinner options when available. However, the recurrent theme is a need for better management of the dining services to ensure a more satisfactory experience for all guests.
Rooms
Room amenities are lacking with no fridges, safes or tea/coffee-making facilities, which guests found inconvenient. Moreover, rooms were often described as dark and cramped with some furniture being so old it was even repainted to look new. Despite these challenges, some positive aspects like the excellent cleaning service, comfortable beds and spacious layouts in certain rooms were acknowledged.
Guests particularly appreciated rooms with good views, especially those facing the ocean or with balconies; however, these seemed limited. An air of nostalgia grips the hotel, which might appeal to some, but for many, the outdated charm fails to justify the price. Staff interactions were generally positive with helpful and friendly service noted frequently.
In summary, the Carcavelos Beach Hotel provides clean and moderately comfortable rooms but suffers greatly from outdated decor, limited amenities and a need for a thorough renovation to meet modern standards.
Beds
However, a few guests noted issues with mattress firmness, describing some as too hard or uncomfortable. Others mentioned that the pillows could be more comfortable. There were also occasional comments about single beds being squeaky and some sheets being too small.
Despite these minor inconveniences, the overall sentiment appears positive with many appreciating the bedding quality and finding the hotel rooms well-located with good views. The comfort of the beds is frequently praised, making it a reliable choice for travelers prioritizing a good night's rest.
Cleanliness
Despite these positives, there are areas that need attention. Common areas and some facilities like pathways, elevators and carpets were noted to need improvement in cleanliness. Some guests experienced issues with dusty and stained carpets, mold and an unpleasant smell in various parts of the hotel, including windows and cabinets. Several rooms and common areas also reported visible dirt and older installations affecting the overall appearance.
A recurring theme was the cleanliness of public areas, such as the pool and elevators, which some visitors found unsatisfactory. Items like dirty towels, unclean carpets and stained furniture were frequently mentioned. Daily cleaning appeared inconsistent with some guests encountering overlooked details like residue from previous occupants.
In summary, while the rooms often met cleanliness expectations and the cleaning staff received commendations, the overall maintenance and tidiness of common areas and older installations require significant improvement to enhance the guest experience at Carcavelos Beach Hotel.
Staff
However, there are occasional mentions of areas needing improvement. There are reports of staff being abrupt, dismissive or unhelpful in certain instances. Some guests have experienced a lack of friendliness and perceived undertraining among the reception staff. Issues such as poor English language skills and lack of professionalism at times are noted. Despite these points, the overall sentiment leans towards a positive portrayal of the hotel's staff, emphasizing their efforts to ensure a pleasant stay for guests.
Wi-Fi
Pool
Parking
However, there are some drawbacks noted. The outdoor parking area can sometimes be limited and challenging to navigate and the conditions are not always ideal with some reviewers finding the surface of the parking lot dangerous. Spaces can be small and unsecured and during busy periods, finding an available spot can be difficult. Nonetheless, for those who do secure a spot, the convenience and cost savings associated with the hotel's parking are generally well-received.
Family
4 Star
Outdoor Pool
Yes, Carcavelos Beach Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Carcavelos Beach Hotel.
No, Carcavelos Beach Hotel doesn't allow dogs.
Yes, parking facilities are available at Carcavelos Beach Hotel.
No, Carcavelos Beach Hotel doesn't have a gym.
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