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Riviera Hotel

Carcavelos , Rua Bartolomeu Dias - Junqueiro (Show on Map)

8.4

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Riviera Hotel in Carcavelos is widely praised by guests for its excellent location, just a short walk from the picturesque Carcavelos Beach and close to transportation hubs, enabling easy access to Lisbon, Cascais and Sintra. The surrounding area is described as quiet yet conveniently filled with dining options and a small shopping center, creating a perfect blend of beachside tranquility and urban amenities.

Guests frequently highlight the breakfast as a standout feature with many enjoying the large variety of fresh, high-quality options available every morning. The themed dinner buffets receive positive remarks for their quality and organizational aspects, although some guests feel the variety and temperature of dishes could be improved. The restaurant staff’s friendliness and the option to dine on-site or explore nearby eateries further enrich the dining experience.

The spacious and comfortable rooms are another notable aspect, often praised for their cleanliness and generous size with many equipped with balconies offering pleasant views. Despite some comments suggesting the decor and furniture are outdated, the overall sentiment towards the room’s comfort and cleanliness remains positive.

Cleanliness extends beyond the rooms with the entire hotel, including the pool area and common spaces, maintaining high standards. Guests appreciate the tidy and well-organized facilities, contributing to a pleasant atmosphere throughout the hotel.

The staff at Riviera Hotel are frequently commended for their friendliness, professionalism and helpfulness, enhancing the overall guest experience. Both the front desk and housekeeping staff receive high praise for their dedication to ensuring a comfortable and enjoyable stay.

The hotel offers Wi-Fi, which is generally good in certain areas, although some guests experience inconsistencies in connectivity, particularly outside the main lobby.

The spa provides a good range of services like massages and steam baths, maintaining a clean environment, but incurs extra charges and has occasional operational issues that some guests find inconvenient.

The gym, while modern and well-equipped, also requires an additional fee. Despite some guests finding it on the expensive side, the fitness center fulfills the needs of those looking to maintain their workout routine during their stay.

The pool area is a highlight with both outdoor and indoor pools receiving positive feedback for their cleanliness and pleasant ambiance. Despite minor issues such as unheated water and occasional closures, the overall impression is favorable, making it a preferred spot for relaxation, particularly during summer.

Parking options include indoor, underground and complimentary spaces nearby, adding convenience albeit at varying costs, which some guests find a bit high.

Family travelers find the Riviera Hotel particularly accommodating with spacious suites and a range of amenities geared towards families. Activities such as the pool and tennis courts ensure both children and adults have a pleasant experience.

In summary, the Riviera Hotel offers a well-rounded experience with its superb location, excellent breakfast, spacious and clean rooms, friendly staff and favorable pool facilities, making it a reliable choice for various types of travelers seeking both leisure and convenience.
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Hotel near Golf Courses

Located in Carcavelos, this hotel provides a convenient base with a reasonable driving distance to key golf courses in the Estoril and Cascais areas, including Estoril Golf Club.

Hotel for Honeymoon

Located near Carcavelos Beach, this hotel offers comfortable rooms and suites, some with sea views. Its proximity to the beach and various amenities make it a convenient option for a honeymoon.

Hotel with Spa

The hotel provides a full-service spa equipped with an indoor pool, seasonal outdoor pool, fitness center, sauna, and Turkish bath/hammam. It offers various massage services. The spa facilities are available for guests to enjoy.

Family Friendly Hotel

Located near Carcavelos Beach, it offers family suites with two bedrooms and a living room, plus amenities like pools, catering to family holidays.

Romantic Hotel

Located in Carcavelos, this hotel offers comfortable accommodations and a convenient location near the beach. Its relaxed atmosphere and friendly service make it a good choice for a casual romantic getaway.

Hotel with Swimming Pool

Located near Carcavelos Beach, this hotel offers two pools and rooms with private balconies. It's a good option for families and those looking for a beach vacation.

Heated Pool Indoor Pool Children's Pool Outdoor Pool

Business Hotel

The Riviera Hotel features 7 versatile meeting rooms with natural light, accommodating up to 160 people. Each room is thoughtfully equipped with modern amenities such as air conditioning, an HD LCD television, a mini-bar, and Wi-Fi access.

Hotel with Gym

The Riviera Hotel has a gym and an indoor pool. It is located close to Carcavelos Beach, providing access to both fitness and leisure activities.

4-Star Hotel

Located near Carcavelos Beach, this 4-star hotel features two pools and rooms with private balconies. Guests appreciate its proximity to the beach and its comfortable accommodations.

Hotel with Outdoor Pool

This hotel features two outdoor swimming pools, one for adults and a smaller one for children, set within a large green space. A poolside bar is available during the summer season. The adult pool is hexagonal and contains approximately 250,000 liters of fresh water.

Hotel with Indoor Pool

This hotel features an indoor pool as part of its spa and wellness center, which also includes a traditional Hammam and sauna facilities, and a dedicated children's pool.

Hotel with Parking

Accessible Hotel

Hotel with Children's Pool

Hotel with Heated Pool

Room Types

Suite This spacious, air-conditioned suite comes with a balcony. It features a separate living room with a sofa, flat-screen cable TV and minibar. The private bathroom has free toiletries.

Family Room (4 Adults) This air-conditioned room comes with a balcony and 2 bedrooms. It features a seating area with a sofa, flat-screen cable TV and minibar. The private bathroom has free toiletries. Please note that the Family Room rate is based on 6 guests (4 adults and 2 children. See Hotel Policies).

Double or Twin Room This air-conditioned room features a balcony. Includes a flat-screen cable TV, minibar, safe, trouser press. The private bathroom comes with free toiletries. This room can accommodate 1 extra bed or 1 baby cot.

Single Room This air-conditioned room features a balcony. Includes a flat-screen cable TV, minibar, safe, trouser press. The private bathroom comes with free toiletries.

About Riviera Hotel

License: 349

Guest Reviews

8.4

Very Good

Location

The Riviera Hotel boasts an enviable location in Carcavelos near the pristine shores of the Atlantic. Guests consistently highlight the hotel's proximity to Carcavelos Beach, situated a mere 5-10 minute walk away, ideal for those looking to relax and soak up some sun. Additionally, the hotel's location offers convenient access to a variety of transportation options, including the nearby train station, bus stops and taxi services, making trips to Lisbon, Cascais and Sintra a breeze.

The beachfront presence is complemented by an array of dining options and a small shopping center nearby, providing guests with everything they need within walking distance. Visitors also appreciate the quiet and calm atmosphere, despite its closeness to vibrant amenities. The well-appointed rooms often receive praise for their comfort and spaciousness, further elevating the overall experience. For travelers seeking both relaxation and convenience, the Riviera Hotel's location is frequently noted as perfect, providing a seamless blend of beachside tranquility and easy connectivity to surrounding attractions.

Breakfast

The breakfast at Riviera Hotel receives high praise from guests for its quality, variety and taste. Many reviews highlight the extensive and delicious options available with several guests describing it as excellent, superb and very good. The breakfast buffet is noted for being well-maintained and offering a wide array of choices, including fresh fruits, pastries, cold meats and hot options. While the breakfast generally exceeds expectations, some guests expressed a desire for more variety, particularly in terms of sweet options and vegetables.

Overall, guests appreciate the pleasant atmosphere and the efficient service during breakfast, despite a few critiques about limited selections and occasional lapses in the quality of coffee and pastries. The hotel’s proximity to the beach and clean, comfortable rooms enhance the dining experience, making breakfast a standout feature of their stay.

Dinner

The Riviera Hotel offers guests the convenience of on-site dining, featuring a different themed buffet every evening. Despite some opinions that the variety could be improved and temperatures of dishes better managed, the overall quality of the meals is noted to be good. Guests appreciate the option to taste a selection of foods at no extra charge and commend the particularly good desserts. The buffet style dinner is organized well, providing a fulfilling experience.

The modern hotel’s location, just a few minutes' walk from the beach, allows diners to enjoy a meal on-premises or explore the many local dining options nearby if the buffet's offerings feel too limited. The themed dinner nights add an interesting twist to the dining experience. The restaurant staff is frequently mentioned to be friendly and helpful, contributing positively to the dining experience.

While some find the evening buffet meal expensive and lacking in variety, others state that dinner at the restaurant meets their needs well enough. Ultimately, the quality of the dinners is generally well-regarded and the hotel’s clean, excellent facilities add to the overall pleasant stay. For those seeking an alternative, abundant external dining options make it easy to find a satisfactory meal outside the hotel.

Rooms

The rooms at Riviera Hotel are generally praised for their spaciousness and comfort. Many guests appreciate the large, generously sized rooms, often noting the presence of balconies with pleasant views. The rooms come well-equipped with amenities, including comfortable beds and ample bathroom space, making them suitable for families as well. Cleanliness is a frequently highlighted positive attribute with several reviews mentioning that the rooms are very clean, tidy and organized.

However, some feedback suggests that the rooms are showing signs of age with outdated decor and furniture that could benefit from modernization. Issues such as minor maintenance needs, like carpets and showers, have also been pointed out. Despite these criticisms, most guests still find the rooms comfortable and adequate for their needs.

Overall, while the rooms may not feature the most modern decor, their size, cleanliness and comfort make them a reliable option for a pleasant stay.

Beds

The beds at the Riviera Hotel garner a mix of feedback from guests. Generally, many have found the beds to be comfortable with mentions of spacious and well-organized sleeping arrangements, often highlighting the generous and king-sized options. Some guests appreciate the comfort and quality of the bedding, describing it as soft and ensuring a good night's sleep. Cleanliness is another positive aspect noted.

However, several guests report that the beds can be quite hard or too firm for their liking, which has affected their comfort level. Uncomfortable pillows are a recurring criticism and some found the mattresses hard to the point of being rock solid. Though bedding is frequently cleaned and maintained, some reviews indicate a preference for softer options.

Despite the comfort issues, the substantial size of the beds is mentioned favorably with some enjoying the 2x2 and king-sized dimensions. Overall, while the Riviera Hotel offers clean and well-maintained beds, the varying firmness may not be suitable for everyone.

Cleanliness

At Riviera Hotel, cleanliness is a standout feature that consistently earns high marks from guests. Visitors frequently highlight the very good cleaning standards and the pleasant and comfortable ambiance of the rooms. Many note the spacious and clean rooms, along with the tidy and well-maintained facilities, including the pool area and common spaces. The hotel's housekeeping services receive praise for their proficiency and the daily upkeep of rooms, ensuring fresh towels and an orderly environment.

While some guests point out minor issues such as outdated furniture and the need for carpet upgrades, the overall impressions of the cleanliness remain positive. The friendly staff and exceptional breakfast also add to the pleasant experience. The cleanliness extends beyond the rooms to the entire hotel structure, ensuring a consistent standard of hygiene. Riviera Hotel's commitment to maintaining a clean and welcoming environment makes it a reliable choice for travelers looking for a tidy and comfortable stay.

Staff

The reviews for the Riviera Hotel highlight a consistently positive experience with the staff. Guests frequently describe the staff as very friendly, attentive and helpful. Professionalism and courtesy are recurring themes with remarks about the staff’s warm welcome and overall pleasant demeanor. The front desk personnel receive particular praise for their efficiency and kindness, while the cleaning and housekeeping teams are noted for their thoroughness and organization. The hotel manager and spa staff also garner specific commendation for their helpfulness and friendly attitudes. Despite occasional mentions of disorganization or incomplete cleaning, the overall impression is one of a well-maintained hotel with a super team of staff dedicated to ensuring guest comfort and satisfaction.

Wi-Fi

At Riviera Hotel, the Wi-Fi quality seems to be a mixed experience for guests. Many appreciate the fast and reliable Wi-Fi connection, noting that the internet can be accessed without issues in certain areas, making it functional for general use. Several reviews emphasize good Wi-Fi, particularly highlighting well-functioning connectivity which ensures a smooth online experience.

However, there are concerns about the consistency of the Wi-Fi service. Some guests report frequent outages and difficulties in accessing the network throughout the hotel. The signal strength appears to be an issue as well with several reviews mentioning low connectivity and a tendency for the signal to drop out, particularly outside the main lobby area.

In some instances, guests found the Wi-Fi to be only available in the lobby, leaving rooms without a reliable internet connection. The requirement for separate logins for each device also seems to be an inconvenience for some, suggesting room for improvement in the hotel's network accessibility.

In summary, while Riviera Hotel provides good Wi-Fi in certain areas, there are notable inconsistencies and limitations that may impact the overall guest experience.

Spa

The Riviera Hotel's spa presents a mixed experience for guests with several positive aspects noted amidst some drawbacks. The highlights include the spa's cleanliness and its extensive facilities, which feature a sauna, steam bath, indoor pool and jacuzzi. Guests appreciated the quality of the services such as massages and swimming lessons available within the spa. The sauna and private steam bath were mentioned positively, indicating a well-maintained environment.

However, several reviewers pointed out issues such as the need to pay extra for access to the fitness, spa and pool areas, which are not included in the price of the stay. Additionally, the spa is managed by an external company separate from the hotel, leading to some inconveniences like lockers that don’t close and the lack of provided bathrobes. Some guests found the spa area not relaxing enough and described it as shabby and grubby, especially the indoor pool area.

Furthermore, some guests were disappointed by the additional fees for different services within the spa and noted that the spa was not open on Sundays or was closed due to COVID-19 restrictions. These factors, along with occasional issues about uncommunicated extra charges, detracted from the overall experience for some visitors. Despite these criticisms, the cleanliness and the range of facilities available were generally appreciated by many.

Gym

The Riviera Hotel offers a fitness center, though it is not included in the room price and requires an additional fee. Guests have mixed feelings about this extra cost with some finding it expensive and not worth the value. The gym itself is described as modern and comfortable, despite being on the smaller side. It shares the bottom floor with a sauna, adding to the available amenities, although these too are subject to additional charges. The sporting facilities, while decent, come at a price that some visitors found disappointing. The gym services are available for an extra charge of 10€, which may deter some guests looking for complimentary access. While the gym space is generally satisfactory, prospective visitors should be aware of the supplementary fees before planning their workouts.

Pool

The Riviera Hotel boasts a delightful pool area that has garnered a lot of positive feedback from its visitors. Guests often mention the extensive and spacious pool zones, which include both outdoor and indoor facilities. The poolside areas are well-maintained, clean and comfortable, providing a pleasant environment for relaxation. The beautiful and large outdoor pool is particularly appreciated with some commenting on the clear and fresh pool water.

Despite some minor inconveniences such as the pool being unheated or occasionally closed without prior notice, the overall sentiment remains favorable. The pool bar and separate areas for adults and children are notable highlights, ensuring that different needs are catered to effectively. While some found the pool smaller than expected, many agreed it was sufficient and not overly crowded.

A few criticisms were noted, including an additional charge for pool access, cold water temperatures in off-peak months and some outdated equipment that needs renovation. Regardless, the communal sentiment is that the pool area greatly enhances the overall stay at the Riviera Hotel.

For those planning a visit during summer months, the pool area provides an excellent retreat with its lovely design and ample shade, making it a perfect choice for families and couples alike.

Parking

The parking situation at Riviera Hotel receives mixed but largely positive feedback from guests. Many appreciate the availability of different parking options, including indoor and underground garages, as well as both private and public spaces. Multiple reviews highlight the convenience of having parking facilities either on-site or nearby, which is considered very useful, especially in an area where parking can be challenging.

Some guests note the presence of complimentary parking about 150 meters from the hotel, which adds to the convenience for those willing to walk a short distance. However, it's also evident that paid parking is a common feature with fees around €10 per day. While some find the price reasonable, others feel it could be cheaper. Despite this, no significant complaints have been made regarding the safety and availability of parking spaces.

The proximity to a train station and a supermarket enhances the overall convenience, making it easy for guests to use different modes of transport and access nearby facilities. Overall, while the cost of parking varies and might not suit everyone's budget, the range of options and the strategic location make it a functional choice for many visitors.

Family

The Riviera Hotel proves to be a fantastic destination for family vacations with a variety of room options catering specifically to families. Guests frequently mentioned the spacious family suites and two-bedroom apartments, which comfortably accommodate families of four or even five.

The hotel excels in family-friendly amenities, providing activities and services that ensure both children and adults have an enjoyable stay. The pool area and tennis courts are particularly appreciated, offering fun and relaxation for everyone. Benefiting from its child-friendly nature, the hotel organizes evening meals with options tailored for kids, making dining a pleasant experience.

Parents noted the hotel’s overall family-oriented atmosphere as ideal for a peaceful and relaxing getaway. Although there were a few mentions of areas requiring minor improvements, the general consensus is that the Riviera Hotel meets the expectations of families, ensuring a pleasant and comfortable stay.

Proximity to local attractions, including a nearby beach, further adds to the hotel's appeal, making it not only a great choice for family holidays but also a good value for the price. All in all, the Riviera Hotel stands out as a super family-friendly destination, perfect for family stays and highly recommended for an ideal family holiday.

4 Star

Riviera Hotel often receives mixed reviews regarding its four-star rating. Guests generally appreciate the hotel's overall quality, describing it as a traditional Portuguese four-star establishment with clean, well-maintained rooms and good service. Many highlight the friendly staff and consider the experience to be in line with typical four-star standards.

However, some reviews suggest that the hotel could improve to fully meet the four-star expectations, noting areas where it falls short. Despite these comments, the hotel is often seen as offering fair value for its price. For those looking for a classic four-star hotel experience with reliable service, Riviera Hotel generally meets these criteria.

Business

The Riviera Hotel appears to be well-suited for business travelers. It has been described as ideal for business trips with facilities such as meeting rooms, a business center and various amenities that meet office needs effectively. The location is noted to be convenient, particularly for those with business at NOVA or NCI Academy. Guests reported that their business charges were correct and found their stays to be excellent and satisfactory overall for work-related purposes.

Accessible

Riviera Hotel receives commendations for its accessibility features, catering well to guests with disabilities. The hotel is conveniently reachable via various transportation modes, including trains, buses and taxis. An 8-minute walk to the train station further enhances its convenience. Guests find the accessible areas easy to navigate with wheelchair-accessible rooms available on request.

The hotel premises are mostly well-organized to meet accessibility demands and elevator access is generally straightforward, despite occasional issues with functionality. Reception staff are noted for their helpfulness, assisting with any accessibility needs. Overall, Riviera Hotel successfully ensures that all areas are suitably accessible and easily maneuvered for guests with disabilities.

Outdoor Pool

The Riviera Hotel offers a conceptually great outdoor pool that has received numerous positive reviews. Guests have praised the pool area for being clean and comfortable with a design that accommodates both adults and children, including a separate children’s pool. The pool area features plenty of sunbeds and umbrellas, making it easy to find a spot to lounge. Reviewers appreciated the readily available towel service and noted that the pool area is particularly quiet in the mornings, allowing for a peaceful swim.

Although the outdoor pool is not heated and might be a bit cool for some tastes, it is still regarded as a beautiful place to relax. The pool area also includes a bar, though some guests felt the prices were on the higher side. Notably, the pool is very clean, well-maintained and offers a great view, adding to the overall relaxing atmosphere. Despite some minor inconveniences such as occasional closures, guests generally found the outdoor pool to be super and great, contributing significantly to their enjoyable stay at the Riviera Hotel.

Luxury

The Riviera Hotel delivers an experience steeped in traditional luxury with classic elegance. It consistently receives high praise for its luxurious services, meticulously designed interiors and attention to luxury details. Guests frequently highlight the delight of staying in luxury suites that provide all the expected comforts and essentials. For those seeking an ideal luxury stay, this hotel comes highly recommended.

Romantic

The Riviera Hotel offers an ideal romantic setting, perfect for special occasions like wedding nights. The ambiance is memorable with high standards of cleanliness and comfort in the suite bedrooms. Guests have praised the suite quality and the enchanting views, which together create a wonderfully romantic atmosphere. Dinner services are well-organized and romantically arranged, ensuring that all needs are met with exceptional service. The hotel maintains a four-star standard, focusing on delivering a truly romantic experience. This romantic experience is coupled with amenities and thoughtful touches that make a stay here both fulfilling and delightful.

Yes, Riviera Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool, Outdoor Pool.

Yes, a spa is available at Riviera Hotel.

No, Riviera Hotel doesn't allow dogs.

Yes, parking facilities are available at Riviera Hotel.

Yes, Riviera Hotel has a gym.

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