CoffiCo Hotel is a lovely boutique hotel that boasts excellent staff. The friendly and helpful staff went above and beyond to make guests feel welcoming, offering kindness, facilities, service and friendliness. The staff were outstanding, exceptionally accommodating and got to know customers individually. The positive welcome from staff and excellent customer service were highly praised by guests. Gemma, the manager, was especially welcoming and helpful to visitors. Additionally, the receptionist/barmaid was friendly and helpful. Though some guests had minor issues with staff cleanliness or warmth, the vast majority agreed that the staff were lovely, friendly and accommodating. Staff were willing to help with heavy luggage, patient when guests couldn't find their room and always in a good mood. Moreover, guests appreciated the staff's communication before arrival, including a message on Booking.com and a welcoming text. The hotel's location is accessible, close to the city center and in an area with plenty of life and amenities nearby. Overall, CoffiCo Hotel is a beautiful property with exceptional staff that guests would highly recommend.