Cardiff, 36 Cathedral Road51.48476,-3.19259(Show on Map)
8.8
Excellent
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+5 Photos
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Pontcanna Inn, nestled in a picturesque part of Cardiff, is highly praised for its charming location, conveniently close to the city center and surrounded by beautiful Victorian architecture and greenery. It offers easy access to notable landmarks such as Cardiff Castle, the Millennium Stadium and various vibrant bars and restaurants, making it an ideal base for visitors looking to explore Cardiff. The proximity to sporting venues and shopping areas, along with tranquil neighborhood surroundings, adds further appeal.
Guests speak favorably about the inn's breakfast and dining experiences. The menu features well-prepared, delicious meals with a variety of choices including vegetarian options. Despite breakfast being available only on weekends and not included in the room price, the food quality is deemed excellent. Dinner receives high marks, particularly for its relaxing pub atmosphere and delightful outdoor seating area. The Sunday roast and diverse drink selection, including offerings from Tiny Rebel and Guinness, are highly recommended.
Accommodations at Pontcanna Inn provide a blend of comfort and style with spacious rooms, tasteful décor and immaculate cleanliness being consistent highlights. The rooms are equipped with thoughtful extras like well-stocked tea and coffee trays, luxurious fittings and quiet despite the lively pub below. The beds are notably comfortable, contributing to a restful night's sleep.
Cleanliness is another strong point with rooms and public areas being well-maintained and attractively decorated. Occasional minor issues with room sizes or cleanliness did not detract significantly from the overall positive reviews.
The staff at Pontcanna Inn contribute significantly to its favorable reputation. Described as friendly, helpful and highly accommodating, the team goes above and beyond to ensure a welcoming and comfortable stay with special commendations for their outstanding service and efficiency.
While the free Wi-Fi service received mixed reviews, it was generally adequate for most guests' needs. Lastly, the inn is praised for its dog-friendly policy, providing a welcoming environment for canine companions at a reasonable cost, complemented by convenient access to nearby parks for enjoyable dog walks.
In summary, Pontcanna Inn offers a delightful stay characterized by a charming location, comfortable accommodations, excellent dining and exceptional staff service, making it a top choice for visitors to Cardiff.
Dog Friendly
Small
Room Types
Double RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a tea and coffee maker, a carpeted floor, heating and a TV. The unit offers 1 bed.
Large Double RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room comes with a TV, a tea and coffee maker, a carpeted floor, as well as heating. The unit offers 1 bed.
Guest Reviews
8.8
Excellent
Review Summaries
Location
Nestled in a charming part of Cardiff, the Pontcanna Inn boasts an appealing location that is frequently praised by its visitors. This beautiful Victorian building is situated akin to a scene from a postcard, surrounded by pretty houses and peaceful greenery. The hotel is remarkably close to the city center, making it a convenient choice for those eager to explore Cardiff’s attractions. A short, scenic walk through Bute Park or alongside the Taff River will get you to central landmarks like Cardiff Castle, the Millennium Stadium and the city’s vibrant bars and restaurants.
Guests commend its proximity to sporting venues such as Sophia Gardens and shopping areas, providing a perfect balance of accessibility and tranquility. The neighborhood itself is lauded for its quiet and attractive ambiance, perfect for those who prefer being near the action without the intrusive noise of urban life.
The Pontcanna Inn serves as an ideal base for both short stays and extended visits with the added convenience of nearby public transport hubs like the National Express Coach station. Its on-site pub and friendly staff further enhance the overall experience, making it a favored spot for a memorable stay in Cardiff.
Breakfast
The breakfast offerings at the Pontcanna Inn have garnered a mixed reception from guests. Many praise the breakfast as lovely, delicious and well-prepared with professional and efficient service. The food is noted to be excellent with traditional and vegetarian options that satisfy various tastes. Some guests particularly enjoyed the breakfast experience on Sunday morning, often finding it worth the wait despite the late start at 10 a.m.
However, there are notable drawbacks. Breakfast is available only on weekends and this limited service leaves weekday guests without any in-house morning meal options. Many guests express disappointment that breakfast is not included in the room price and find the timing inconvenient with some suggesting earlier service hours would be more accommodating. The lack of breakfast on weekdays and the late start on weekends have been pointed out as negative aspects, which some guests found surprising and disappointing.
Despite these limitations, guests acknowledge the abundance of nearby places to enjoy breakfast during the weekdays. While the Pontcanna Inn serves delightful and quality meals when available, the restricted breakfast schedule and extra cost have left some guests hoping for improvements in service availability and inclusivity.
Dinner
The Pontcanna Inn seems to excel as a charming locale for dining, particularly in the relaxed atmosphere of its pub. Guests frequently praise the outdoor garden and hang-out area, enhancing the overall experience with a pleasant and spacious setting. The pub is recognized for its friendly and helpful staff, adding to its appeal as a welcoming place to spend an evening.
The food options are diverse and consistently well-received with numerous mentions of tasty and delicious meals, including standout dishes like mac and cheese with bacon, fish and chips and traditional English breakfasts. The inn's Sunday roast receives high accolades, being described as excellent and delicious.
Guests also appreciate the drink selection with particular enthusiasm for the offerings from Tiny Rebel and the perfectly crafted Guinness. While some reviews mention food that was just okay or average, the overall sentiment leans towards satisfaction, noting good value for money.
Despite a few mentions of less satisfactory experiences, the general consensus is that the Pontcanna Inn is a great place to enjoy food and drink, whether it be an evening meal, a delicious Sunday lunch or a casual bite with a pint.
Rooms
The Pontcanna Inn offers a unique and delightful stay with its beautifully decorated rooms that seamlessly blend comfort and style. Guests frequently mentioned the spaciousness of many rooms, complemented by tasteful and modern décor that exudes charm and elegance. The beds are consistently praised for their comfort, ensuring a restful night's sleep. Immaculate cleanliness across all rooms, combined with well-designed furnishings and excellent showers, adds to the overall appeal.
The inn provides an array of desirable touches, including well-stocked tea and coffee trays, luxurious fittings and thoughtful extras like oat milk sachets and top-notch coffee machines. This attention to detail enhances the guest experience, making stays feel both homely and special. For those seeking tranquility, the rooms, though situated above a lively pub, are noted to be quieter than expected and maintain a warm, cozy atmosphere.
Despite some minor issues with room sizes and occasional warmth, the overall feedback highlights the spacious, clean and well-appointed nature of the accommodations. The Victorian building's charm, combined with a welcoming atmosphere and attentive staff, makes the Pontcanna Inn a highly recommended choice for visitors to Cardiff.
Beds
At Pontcanna Inn, guests can expect a cozy and comfortable sleeping experience. The beds have received consistent praise for their comfort with many guests highlighting the beds as being very comfy, soft and inviting. Visitors frequently mention getting a good night's sleep thanks to the comfortable bedding and mattresses. The beds are described as soft yet supportive, ensuring that guests wake up feeling well-rested and refreshed.
Several reviewers do note occasional issues such as squeaky frames or pillows that could be improved for added comfort. Despite these minor points, the overall sentiment about the beds at Pontcanna Inn is overwhelmingly positive. Guests can look forward to a restful stay with beds that are clean and well-maintained, contributing to a pleasant and relaxing visit.
Cleanliness
The guest reviews for the Pontcanna Inn highlight a commendable level of cleanliness and aesthetic appeal. Rooms at the inn are consistently described as very clean, nicely decorated and well-furnished, contributing to a comfortable stay. The establishment's beautiful decor and fresh, well-maintained appearance are frequently noted with many praising the rooms as being cozy and inviting.
Cleanliness is a recurring theme in the reviews with numerous mentions of rooms and bathrooms being spotless. Guests also appreciated the well-laundered bedding and the overall fresh atmosphere of the accommodation. Many found the rooms to be both functional and comfortable, making the Pontcanna Inn a pleasant place to stay.
The friendly and helpful staff add to the positive experience, ensuring that guests feel welcome and well cared for. However, a few reviews indicate occasional issues with dust or cleanliness not being up to standard in certain areas. Additionally, there were some specific grievances like dusty carpets, chipped woodwork and a lingering odor in a few rooms.
Overall, the Pontcanna Inn seems to maintain a high standard of cleanliness and decoration, offering a pleasing and comfortable stay for its guests with minor exceptions occasionally noted by visitors.
Staff
The Pontcanna Inn in Cardiff receives overwhelmingly positive feedback for its exceptional staff. Guests repeatedly describe the staff as friendly, helpful and welcoming. Many reviews highlight the team's accommodating nature with staff consistently willing to lend a hand and provide excellent service. Specific mentions of fantastic and super friendly staff are frequent, emphasizing a high level of engagement and support.
The staff's commitment to making guests feel comfortable is evident with numerous accounts of them going above and beyond, such as carrying suitcases to rooms unprompted. Adam, the manager, is often praised for his fabulous and friendly demeanor, contributing to the overall positive experience.
The atmosphere created by the staff is not only welcoming, but also efficient, clean and attentive, enhancing the overall stay. The staff's exceptional friendliness and helpful nature contribute significantly to the positive ambiance of the hotel, making guests feel right at home. Many guests highlight that the service received is not only good but excellent, marked by exceptional attentiveness and care.
In summary, the staff at the Pontcanna Inn are a major asset to the establishment, consistently providing top-notch service with a friendly and accommodating touch, making it a memorable stay for visitors.
Wi-Fi
Guests at Pontcanna Inn have shared mixed experiences regarding the Wi-Fi service. Many praised the availability of free Wi-Fi with some noting that the connection was good and even stable enough for remote working. However, several guests mentioned that the Wi-Fi signal could be poor or occasionally cut out. While some found the internet to be just okay, others experienced it as very poor or slow, though not critically impacting their stay. Overall, while the Wi-Fi at Pontcanna Inn has its strengths, it may not consistently meet the needs of all guests.
Dog Friendly
Pontcanna Inn stands out as an exceptionally dog friendly hotel, warmly welcoming canine companions and providing special amenities for them. With an extra charge of just £10, guests can ensure their furry friends are not just tolerated but truly welcomed. Many reviews emphasize that there were no additional costs for bringing dogs, making it an economical choice for pet owners.
The property boasts a strategic location, offering convenient access to nearby parks, enabling enjoyable dog walks just steps away. The presence of a nearby place for dogs adds to the convenience and charm, making it great for dogs who love exploring new outdoor spaces.
The combined hotel and bar setting of Pontcanna Inn creates a lively atmosphere where dogs are not just permitted but celebrated. The premises feature comfortable beds for both the guests and their dogs, ensuring a cozy stay. Cleanliness and comfort are frequently noted, making it a pleasant environment for all.
The staff's friendliness and helpful nature further enhance the dog-friendly atmosphere with guests frequently mentioning how their dogs were fussed over and treated well. Dogs received ample attention, delighting in the affection from the staff. The emphasis on excellent food alongside the welcoming approach contributes to a well-rounded, enjoyable experience for both dogs and their owners.
In summary, Pontcanna Inn excels in providing a dog-friendly environment characterized by welcoming staff, convenient amenities and a fantastic location for dog walks, ensuring both pets and their owners have a delightful stay.
FAQ
No, Pontcanna Inn doesn't have any pool.
No, a spa isn't available at Pontcanna Inn.
Yes, Pontcanna Inn welcomes dogs.
No, parking facilities aren't available at Pontcanna Inn.
