The staff at The Coach House have received rave reviews from guests. The hosts are described as great, super friendly, accommodating and very welcoming. Pia, in particular, is highlighted as a lovely and excellent host. The hosts are available if needed but also discreet, giving guests a sense of privacy. Guests appreciate the thoughtful extra touches, such as essentials left in the fridge and Christmas chocolates during the holiday season. Pia and James go out of their way to assist guests with any questions they may have, making them feel at home in the city. Overall, the staff at The Coach House are described as warm, friendly and very helpful.
