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Summary of reviewsCasa BuGo, located in the heart of Cartagena's picturesque walled city, stands out as an exceptional choice for travelers seeking to immerse themselves in the historic charm of the area. Its prime location offers convenient access to an array of beautiful restaurants, cultural sites and vibrant rooftops, all while nestled in a serene setting that ensures a tranquil stay amidst the bustling city.
The hotel's seamless blend of modern style and historical elements in its design is praised for creating a cozy and comfortable atmosphere. The cleanliness of both the rooms and common areas consistently receives high marks, as does the delicious, varied and plentiful breakfast that includes cook-to-order options from an à la carte menu. Guests often highlight the spectacular tastes and the welcoming service at the terrace restaurant, making breakfast a memorable experience.
Rooms at Casa BuGo are noted for their spaciousness, comfort and authentic colonial charm. Many are large, clean and equipped with cozy, large beds, stylish bathrooms and thoughtful details such as quality toiletries. The colonial architecture adds a unique and zen-like vibe to the interiors with charming balconies enhancing the overall appeal. Despite minor feedback about room darkness and size in some categories, the general ambiance, cleanliness and functionality of the rooms receive high appreciation.
Cleanliness throughout the property is impeccable with guests frequently commending the staff for maintaining a high standard of hygiene. The bathrooms are notably clean and the overall aesthetic is both elegant and well-maintained. Additionally, the hotel features a refreshing pool area that provides a relaxing oasis in the heat of Cartagena, despite being smaller in size, it remains a lovely and well-maintained spot to chill.
The staff at Casa BuGo earns exceptional praise for their friendliness, attentiveness and willingness to assist, enhancing the guest experience significantly. Notable team members, such as Luz and Aura, receive mentions for their warm hospitality and efficiency, making guests feel well-cared for throughout their stay.
While there are mixed reviews regarding the WiFi with some guests experiencing inconsistencies particularly on the second floor, the overall experience at Casa BuGo remains overwhelmingly positive. The property is also noted for being family-friendly with sizable family rooms and thoughtful amenities for younger guests. The comfortable beds, though occasionally cited as a bit hard, are generally appreciated for their comfort and spaciousness.
For business travelers, Casa BuGo offers excellent service and a convenient location, though improvements in WiFi and cell signal could enhance work-related needs. The hotel’s serene and romantic atmosphere makes it an ideal setting for couples seeking a memorable stay.
In summary, Casa BuGo excels in providing excellent value for money, combining a prime location with high standards of service, comfort and thoughtful amenities. The strategic positioning allows effortless exploration of Cartagena's historical gems while offering a serene retreat within the city center. Show more
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Categories
Romantic Hotel
Casa Bugó Centro Histórico offers a cozy and intimate experience in the heart of Cartagena's historic center. Its charming atmosphere and personalized service provide a romantic setting for couples seeking a cultural escape.
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Location of the pool:Outdoor pool
Is it a pool of special type?
Pool on first level
Pool surface size:50 m2
Pool minimum depth:0,60 m
Pool maximum depth:1,40 m
When is the pool open?All year
Opening hours:07:00 - 22:00
Pool activities available:
Yoga
Around the pool, there are also available:
Showers
WC
Towels
Sunbeds
The water of the pool is sanitized using:
Chlorine
Minerals
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?No
Answers last updated by Hotel Casa Bugó Centro Histórico
Information provided by the hotelCasa BuGo is a colonial boutique hotel in Cartagena de Indias, strategically located in the heart of the historic center, that invites you to discover the 16th century inspired Caribbean elegance, personalized service and comfort of a luxury hotel designed for senior executives, groups, weddings and couples who want a warm and romantic atmosphere. The house is located half a block from the Adolfo Mejía theater, in an area full of galleries, restaurants and night clubs.
A few steps from the Theater is the Santo Toribio church. Each square has its own church. Everything is within walking distance from the house. In the historic center you can use a bicycle, Segway or floats. The house offers a private pool, spacious rooms facing the pool, indirect lights, WiFi, desks, and a pergola for breakfast.
Each one of the 13 rooms has a view of the street, the old town or the interior of the house. They all have air conditioning, satellite TV, a safe, a private bathroom and most of them also have a desk.
Room Types
Economy Single RoomProviding free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The air-conditioned single room provides a flat-screen TV with cable channels, a private entrance, a wardrobe, a safe deposit box as well as garden views. The unit offers 1 bed.
Large Double RoomThis air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit offers 1 bed.
Deluxe Double Room with BalconyThis air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit has 1 bed.
Family Double RoomFeaturing free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The air-conditioned family room features a flat-screen TV with cable channels, a private entrance, a wardrobe, a safe deposit box as well as garden views. The unit has 2 beds.
Superior Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a private entrance, a wardrobe, a safe deposit box as well as garden views. The unit has 2 beds.
About Hotel Casa Bugó Centro Histórico
License: 120997
Guest Reviews
8.8
Excellent
Location
Casa BuGo boasts an enviable location in the heart of Cartagena's picturesque walled city, making it a prime choice for travelers wanting to immerse themselves in the historic charm of the area. Situated within the old town, guests appreciate how the hotel offers convenient access to a plethora of beautiful restaurants, cultural sites and vibrant rooftops. Despite its central setting, many reviews highlight that Casa BuGo is nestled in a peaceful area, ensuring a tranquil stay amid the bustling city.
The seamless blend of modern style and historical elements in the hotel’s design receives praise, as does the cozy and comfortable atmosphere it projects. Guests frequently commend the cleanliness of both rooms and common areas, as well as the delicious breakfast offerings. The staff's friendliness and willingness to assist further elevate the hospitality experience, contributing to a welcoming ambiance.
Overall, Casa BuGo appears to provide excellent value for money, combining a prime location with high standards of service, comfort and thoughtful amenities. The hotel's strategic positioning allows visitors to explore Cartagena's historical gems effortlessly while enjoying a serene retreat within the city center.
Breakfast
Casa BuGo's breakfast consistently earns high praise from guests who find it delicious, varied and plentiful. The morning offerings are described as complete and include on-demand cook-to-order options from an à la carte menu, ensuring a fresh and personalized start to the day. Guests highlight the incredible selection, noting everything from the substantial and colorful spreads to specific menu items that cater to a wide array of tastes.
The staff's friendliness and excellent service, especially at the terrace restaurant, enhance the breakfast experience, making it both welcoming and enjoyable. The breakfast's taste is frequently described as spectacular with multiple guests stating it was one of the best they've ever had. The setting, often upstairs and with pleasant views, adds to the overall dining pleasure.
A few reviews mention that while the breakfast is generally very good or even excellent, there is room for improvement in certain aspects. Nonetheless, the overwhelming consensus points to breakfast at Casa BuGo being a standout feature that reflects both quality and variety, much to the delight of its guests.
Rooms
Casa BuGo offers an appealing mix of spaciousness, comfort and authentic colonial charm in its rooms. Numerous guests noted that the rooms are generally large, clean and equipped with cozy, large beds, making for a very comfortable stay. Air conditioning and soundproofing further enhance the comfort levels and many rooms feature stylish, well-appointed bathrooms with some even boasting rain showers, pebble-floor designs and ample space.
The hotel's colonial architecture adds a unique touch to the interiors with many rooms retaining a zen-like vibe and charming balconies. Guests are also impressed by the thoughtful details and quality toiletries provided. The staff receive high praise for their attentive and caring service, contributing to the overall satisfaction.
However, a few guests reported that some rooms could feel a bit dark due to a lack of windows and a couple of reviews mentioned small room sizes, particularly for the economy and standard categories. Despite these minor drawbacks, the overall ambiance, cleanliness and functionality of the rooms are highly appreciated. The location of Casa BuGo in the old town further enhances its appeal, making it a delightful choice for visitors seeking comfort and colonial elegance.
Beds
Casa BuGo boasts largely positive reviews regarding its beds with numerous guests highlighting the comfort and spaciousness offered. Descriptions such as "comfortable bed," "super comfortable large beds," and "giant bed" suggest that the hotel prioritizes a good night's sleep. The bedding is described consistently as very comfortable with praise also extending to the pillows.
While the majority of feedback about the beds is favorable, there are occasional remarks about them being "a bit hard" and, in isolated instances, not being very clean or described as uncomfortable. Additionally, one guest mentioned the bed in their room being a little short. Despite these minor hiccups, many reviewers appreciated the overall comfort and the cool, pleasant ambiance of the rooms.
The hotel's rooms and amenities, including beautiful bathrooms and quality toiletries, add to the overall positive experience, making Casa BuGo a noteworthy option for travelers seeking comfort and relaxation during their stay.
Cleanliness
Casa BuGo has received glowing remarks from guests regarding its cleanliness. Described as super clean and impeccably restored, the hotel maintains a consistently high standard of hygiene across all areas, from the spacious rooms to the inviting facilities. Guests applaud the staff for ensuring the property remains very clean and well-maintained, contributing to a comfortable and aesthetically pleasing environment.
The bathrooms are notably praised for being super nice and very clean and the overall cleanliness of the place consistently scores high marks. The hotel offers a welcoming atmosphere with its clean and cozy rooms, elegantly furnished spaces and beautifully decorated interiors.
The property not only boasts exceptional cleanliness but also features large rooms and a beautiful, historic ambiance. The location is ideal, situated in a quiet and convenient area, perfect for exploring the old town of Cartagena. Additionally, the hotel's amenities, such as the refreshing pool and tidy breakfast area, further enhance guests' experience.
Despite a few minor remarks about wear on some towels and a call for improved room cleaning from a couple of reviews, the consensus is overwhelmingly positive. Guests appreciate the responsible and friendly staff, who go above and beyond to make their stay enjoyable, even assisting with logistics like PCR tests and luggage storage.
In summary, Casa BuGo excels in cleanliness and comfort, providing a well-designed, elegant and impeccably maintained stay that delivers on its promises, earning high praise from its visitors.
Staff
Casa BuGo receives high praise for its exceptional staff, who are consistently described as friendly, attentive and helpful. Guests frequently highlight the staff's willingness to serve and their genuine kindness, noting that they are professional and courteous at all times. The reception team, including notable members like Luz and Aura, stand out for their warm hospitality and efficiency. The hotel staff, both during the day and at night, ensure that guests feel well-cared for, offering excellent service and assistance with local tours and attractions. Overall, the positive interactions with the staff significantly enhance the guest experience at Casa BuGo.
Wi-Fi
Guests' experiences with the WiFi at Casa BuGo have been mixed. On the positive side, several guests noted that the WiFi was fast and worked well, even accommodating online meetings. However, there were significant mentions of inconsistency with WiFi being described as spotty, intermittent and sometimes nonexistent, particularly in rooms on the second floor. Some guests reported difficulties with connectivity and instances where the internet did not work for a full day. While the solarium on the third floor may offer better connectivity, overall, there is a clear need for improvement in the hotel's WiFi network.
Pool
Casa BuGo features a charming pool area that frequently garners praise for its cleanliness and refreshing quality, making it a relaxing oasis in the heat of Cartagena. Guests highlight the pool as a spectacular and beautiful addition to the property, despite its smaller size. The intimate courtyard pool provides a much-needed respite from the scorching Caribbean sun, especially appreciated after a day of exploring the city.
Many reviewers find the pool perfect for cooling down, describing it as a lovely, pleasant and delightful feature. A few guests note the pool's small size but consistently emphasize that it is well-maintained, clean and very nice to chill in. Some mention the pool has an abundance of chlorine, which occasionally impacts the room's air quality, suggesting that regulation of the chlorine levels could enhance comfort.
The property also includes a rooftop terrace with loungers and a shower, providing additional sunbathing opportunities. Overall, the pool area is a significant highlight of Casa BuGo, adding to the overall enjoyment and relaxation of guests' stays.
Family
Casa BuGo offers a serene and family-friendly environment, making it an ideal retreat for families seeking quality time together. The sizable family rooms are particularly appealing, boasting spacious layouts and well-appointed bathrooms that enhance the comfort of the stay. Guests frequently praise the attentive service, especially highlighting Leidy in the kitchen for her exceptional care towards younger guests, such as a 3-year-old daughter.
While some reviews suggest it might not cater specifically to children's activities, the overall family experience is positive. The intimate and charming atmosphere adds a unique character to the hotel, contributing to memorable family stays. Personal hygiene items are thoughtfully provided, underscoring the hotel's commitment to guest comfort. Families consistently express their satisfaction, often eager to return for another delightful visit.
Business
Casa BuGo receives commendations for its excellent service and convenient location, making it a solid choice for business travelers. Guests appreciate the friendly and helpful staff, noting they go the extra mile by offering services like free luggage storage after check-out. The hotel’s facilities are highly rated with particular praise for the comfortable rooms and appealing decor. Many find it a good place to rest during business trips and consider it good value for money. However, it should be noted that the wifi and cell signal are areas that need improvement to better accommodate work-related needs.
Romantic
Casa BuGo offers an ideal setting for a romantic getaway, highlighted by its serene and charming atmosphere. Nestled in the beautiful and historic Walled City, the hotel's location is perfect for couples looking to explore the old town. Guests praised the hotel for its peaceful and cool ambiance, creating an enjoyable and restful environment. The romantic and cozy nature of the accommodations makes it an excellent choice for partners seeking a delightful and memorable stay. Despite some minor concerns about lighting and bathroom design, Casa BuGo remains a top choice for those desiring a pleasant and intimate experience in a prime location.
Yes, Hotel Casa Bugó Centro Histórico has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Hotel Casa Bugó Centro Histórico.
No, Hotel Casa Bugó Centro Histórico doesn't allow dogs.
No, parking facilities aren't available at Hotel Casa Bugó Centro Histórico.
No, Hotel Casa Bugó Centro Histórico doesn't have a gym.