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Hotel Kartaxa

Cartagena de Indias , Centro Calle De Las Bovedas 39-120 (Show on Map)

8.9

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Kartaxa consistently impresses guests with its ideal location, excellent service, and comfortable accommodations. Positioned within Cartagena's historic walled city, the hotel provides a tranquil retreat for visitors eager to explore nearby attractions and enjoy easy access to a variety of dining options. Guests appreciate the peaceful setting, away from crowded nightlife, as it allows for restful evenings. The colonial-style hotel is complemented by an attentive and friendly staff who enhance the overall experience, ensuring travelers feel welcome and valued.

Breakfast at Hotel Kartaxa is frequently highlighted as a standout experience, offering a delightful mix of Colombian and continental flavors. Guests praise the variety and quality of the à la carte breakfast, considering it one of the best they have experienced. Attentive service from staff members like Brayan and Carlos further enriches the dining experience, with guests often noting that breakfast was a highlight of their stay.

The rooms at Hotel Kartaxa are celebrated for their cleanliness, comfort, and charming decor, with many guests enjoying the spaciousness and amenities like comfortable beds and good air conditioning. Although some rooms may be smaller or have issues with natural lighting, the general consensus is positive, with the hotel's historical architectural style and themed decor adding to its charm. The housekeeping staff is consistently recognized for maintaining pristine cleanliness throughout the facility.

The staff stands out for their exceptional hospitality, providing attentive, friendly service across the hotel. Specific staff members, such as Jose, Danilo, and Aeonoa, receive praise for their dedication and effort to accommodate guest needs. While some staff might have limited English skills, their commitment to excellent service is evident.

The hotel also features a well-maintained pool area, offering a peaceful escape after a day of exploring Cartagena. Although small, the pool provides a refreshing spot to relax, complementing the hotel's intimate atmosphere. Wi-Fi access is generally reliable in common areas, though some guests noted connectivity issues in certain rooms.

Overall, Hotel Kartaxa delivers a memorable experience through its superb location, welcoming staff, and well-maintained facilities. The combination of these aspects makes it a favored choice for travelers visiting Cartagena, providing excellent value in terms of price and location.
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Categories

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

4-Star Hotel

Hotel with Outdoor Pool

Room Types

Junior Suite This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Superior Double Room This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

Double Room This double room features 1 Double-sized bed, air conditioning and a private bathroom. Most offer windows to the hotel's hallways.

About Hotel Kartaxa

License: 33797

Guest Reviews

8.9

Excellent

Location

Hotel Kartaxa is perfectly situated for travelers eager to explore the historic charm of Cartagena. Nestled within the walled city, this beautiful colonial-style hotel offers guests a tranquil retreat right in the heart of the bustling and vibrant historic center. Visitors consistently praise its ideal placement, allowing easy, on-foot exploration of the city’s attractions, celebrated plazas like San Diego Square, and close proximity to a plethora of dining options. Despite being centrally located, many guests appreciate its peaceful setting, which offers quiet evenings away from the city's busier nightlife. The attentive and friendly staff further enhance the comfort and allure of this charming hotel. The combination of its strategic location near significant historical sites and its welcoming atmosphere makes Hotel Kartaxa a favored choice for those visiting Cartagena.

Breakfast

At Hotel Kartaxa, breakfast appears to be a standout feature that guests frequently rave about. With an à la carte approach, the breakfast is celebrated for its variety and deliciousness, blending typical Colombian flavors with more traditional continental options. Whether dining at the Al Alma or La Comunion restaurants, guests consistently describe the breakfast as amazing, incredible, and one of the best they have experienced in hotels. The service provided by staff is often highlighted for being excellent, with special acknowledgments to individuals like Brayan and Carlos for their attentive and friendly service. Many guests appreciated the wide-ranging choices and freshly prepared dishes offered, and while the breakfast format may take some time due to its à la carte nature, it's considered well worth the wait. Despite a few mentions of minor improvements, such as portion sizes and bread quality, the overall sentiment remains extremely positive with many guests expressing that the breakfast was the highlight of their stay. The combination of a tasty, well-served breakfast and a superb location makes for a memorable experience at Hotel Kartaxa.

Rooms

Hotel Kartaxa offers a stay characterized by cleanliness and comfort amidst its beautifully styled and well-decorated rooms. While guest experiences vary, many highlight the spaciousness and comfort of the rooms, equipped with comfortable beds and good air conditioning. The hotel's appealing architectural design and excellent location also add to its charm. Although some standard and basic rooms might be on the smaller side and occasionally dark, they are described as cozy, with some themed decor related to Garcia Marquez adding a nice touch. Cleanliness is consistently praised, with guests noting sparkling clean conditions alongside pleasant common areas.

However, some rooms could benefit from improvements in natural lighting and bathroom amenities. A few guests mentioned a musty smell and a lack of certain conveniences like a minibar or hairdryer. Privacy can also be an issue for some, with rooms facing the courtyard, which might not provide adequate seclusion. Regardless, the hotel's responsive staff and clean facilities make for a pleasant stay overall, particularly for those in more spacious accommodations.

Beds

At Hotel Kartaxa, guests are welcomed by notably comfortable beds, a factor that stands out prominently in reviews. Many have described the beds as not only comfortable and large but also offering a sound night's sleep, aided by soft sheets and proper duvets. The hotel offers a variety of bedding options to suit different preferences, with some guests highlighting the presence of giant beds that are both cozy and spacious. A few reviews mention the beds were old or noisy, and in some cases, not suitable for taller individuals, yet the general consensus is a positive experience attributed to overall comfort and cleanliness. Beyond just beds, the hotel rooms are described as huge and comfortable, creating a restful retreat for travelers.

Cleanliness

Hotel Kartaxa consistently impresses guests with its outstanding cleanliness, making it a top choice for travelers seeking a well-maintained and inviting environment. The rooms are consistently highlighted for their impeccable and extraordinary cleanliness, as are the common areas and facilities, which are praised for being spotless and well kept. The hotel offers clean, quiet, and comfortable accommodations, and guests appreciate the level of care provided by the housekeeping staff, noting their diligence and honesty.

Located within the charming walled city, the hotel offers both a convenient and picturesque setting. Guests often note the hotel's cohesive blend of authenticity and comfort, with the facilities described as cozy and stylish. With a friendly and accommodating staff, Hotel Kartaxa ensures a pleasant stay, complemented by small welcoming gestures like cold beverages at check-in. While minor issues like water spillages in some bathrooms are mentioned, the overall consensus remains overwhelmingly positive, as cleanliness and service are highlighted as standout features.

Staff

Hotel Kartaxa receives high praise for its exceptional staff, noted for their friendliness, attentiveness, and willingness to go above and beyond to accommodate guests. Visitors consistently mention the warmth and kindness of the team, from the reception desk to the restaurant staff, making them feel welcomed and valued throughout their stay. The team is described as incredibly polite and responsive, always eager to assist with requests and provide excellent service. Even though some staff members have limited English proficiency, their dedication and effort to help guests is evident. Specific personnel at the front desk, like Jose, are highlighted for their outstanding service, while others like Danilo and Aeonoa bring joy and kindness to their interactions. The staff's ability to assist with tours and provide impeccable service during breakfast further enhances the guest experience. With a focus on excellent hospitality, Hotel Kartaxa's staff are often considered one of the standout features of a stay, contributing significantly to a comfortable and enjoyable visit.

Wi-Fi

At Hotel Kartaxa, guests generally praised the quality of Wi-Fi in common areas, indicating strong and reliable connectivity throughout these zones. Many reviews highlighted excellent Wi-Fi coverage, describing it as good and strong, which contributes positively to the overall guest experience. However, some guests experienced issues with Wi-Fi stability in their rooms, particularly in specific locations like the Junior Suite 301, where the network did not reach effectively. Despite minor challenges with Wi-Fi passwords or room connectivity, the hotel's internet service overall received commendations for its performance, particularly outside of guest rooms. Located within the safe confines of the walled city, Hotel Kartaxa offers a robust Wi-Fi experience that enhances its appeal to travelers seeking connectivity in common spaces.

Pool

Hotel Kartaxa offers a tranquil and charming pool area that guests frequently describe as a welcome respite after exploring the vibrant streets of Cartagena. The pool, while small and more suitable for soaking rather than swimming, is well-maintained and creates a cozy and intimate atmosphere. It is nestled in a picturesque setting, offering a lovely garden backdrop that enhances its relaxing appeal. Guests find it especially refreshing when seeking relief from the heat of the city. Despite its size, the pool serves as an inviting oasis and is deemed a perfect spot for children or for adults looking to unwind. Although some guests noted pool closures for renovations or during certain hours, the pool's presence on the second-floor deck, along with a comfortable lounge area, adds a pleasant touch to a rooftop experience. Overall, while managing expectations regarding size, the pool area at Hotel Kartaxa is a charming feature that enriches the guest experience in this tropical locale.

4 Star

Hotel Kartaxa, situated in the charming old city, is known for its beautiful and well-maintained premises. Guests appreciate the hotel’s super comfortable and spacious accommodations, and its cleanliness is consistently noted as a standout feature. Many agree that the hotel offers an excellent cost-benefit ratio, making it highly recommended for travelers seeking a good price and location relationship.

While some guests might not agree with its four-star designation—seeing it more as a top-tier three-star bed & breakfast—the breakfast provided receives glowing praise for its near-perfect quality, surpassing many other four-star establishments. Its friendly staff contributes to the welcoming ambiance, enhancing the overall guest experience.

In terms of facilities and services, Hotel Kartaxa holds its own, offering great amenities within its ideally located premises, allowing guests to explore the vibrancy of the old city with ease.

Yes, Hotel Kartaxa has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Hotel Kartaxa.

No, Hotel Kartaxa doesn't allow dogs.

No, parking facilities aren't available at Hotel Kartaxa.

No, Hotel Kartaxa doesn't have a gym.

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