Hotel Santa Catalina By OxoHotel
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Summary of reviewsHotel Santa Catalina By OxoHotel, situated within the historic walled city of Cartagena, is celebrated for its exceptional location, making it a prime spot for exploring local attractions, shops, restaurants and bars. The enviable position near the Clock Tower and Plaza de Los Coches places guests in the heart of vibrant city life, while a rooftop terrace offers stunning views, blending the charm of the colonial architecture with modern comforts.
The hotel's rooms receive mixed reviews, mainly praised for their spaciousness, cleanliness and comfortable beds, especially the king-size ones. Despite occasional complaints about room size, lighting and noise, the overall comfort and cleanliness of the accommodations are noteworthy. Many rooms feature balconies with pleasant views, enhancing the appeal for guests seeking a serene retreat amidst the lively surroundings.
Dining at Hotel Santa Catalina By OxoHotel is a highlight, particularly the Peruvian cuisine served at the on-site restaurant, which guests find delicious and of high quality. The rooftop pool and bar also receive accolades for their excellent cocktails and snacks in a charming setting. While breakfast garners positive feedback for variety and taste, some guests have noted limited options and portions. However, the friendly and efficient breakfast staff significantly enhance the dining experience.
Cleanliness is consistently praised with well-maintained rooms and common areas, thanks to the diligent housekeeping staff. Guests appreciate the friendly, professional and helpful nature of the staff, which contributes to an overall pleasant and memorable stay. Specific staff members frequently receive commendations for their exceptional service.
The rooftop and infinity pools are major attractions, offering breathtaking views and a clean, well-maintained space. Though the pool areas can be crowded and sometimes noisy, they generally provide a relaxing atmosphere appreciated by guests.
Families find Hotel Santa Catalina By OxoHotel to be a welcoming and fun environment with family rooms, child-friendly amenities and helpful staff catering to their needs. The hotel's family-friendly atmosphere, coupled with ample space and activities, makes it a solid choice for family vacations.
Business travelers benefit from the hotel's strategic location and business-friendly facilities, including comfortable conference rooms and reliable WiFi, making it an ideal spot for work-related trips.
Lastly, the hotel ensures accessibility for guests with disabilities, featuring user-friendly facilities such as wheelchair ramps, elevators and accessible rooms, contributing to a comfortable and inclusive experience for all.
In summary, Hotel Santa Catalina By OxoHotel stands out for its prime location, comfortable accommodations, exceptional dining, friendly staff and excellent pool facilities, making it an ideal choice for leisure, family and business travelers alike, despite minor areas for improvement.
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The hotel's rooms receive mixed reviews, mainly praised for their spaciousness, cleanliness and comfortable beds, especially the king-size ones. Despite occasional complaints about room size, lighting and noise, the overall comfort and cleanliness of the accommodations are noteworthy. Many rooms feature balconies with pleasant views, enhancing the appeal for guests seeking a serene retreat amidst the lively surroundings.
Dining at Hotel Santa Catalina By OxoHotel is a highlight, particularly the Peruvian cuisine served at the on-site restaurant, which guests find delicious and of high quality. The rooftop pool and bar also receive accolades for their excellent cocktails and snacks in a charming setting. While breakfast garners positive feedback for variety and taste, some guests have noted limited options and portions. However, the friendly and efficient breakfast staff significantly enhance the dining experience.
Cleanliness is consistently praised with well-maintained rooms and common areas, thanks to the diligent housekeeping staff. Guests appreciate the friendly, professional and helpful nature of the staff, which contributes to an overall pleasant and memorable stay. Specific staff members frequently receive commendations for their exceptional service.
The rooftop and infinity pools are major attractions, offering breathtaking views and a clean, well-maintained space. Though the pool areas can be crowded and sometimes noisy, they generally provide a relaxing atmosphere appreciated by guests.
Families find Hotel Santa Catalina By OxoHotel to be a welcoming and fun environment with family rooms, child-friendly amenities and helpful staff catering to their needs. The hotel's family-friendly atmosphere, coupled with ample space and activities, makes it a solid choice for family vacations.
Business travelers benefit from the hotel's strategic location and business-friendly facilities, including comfortable conference rooms and reliable WiFi, making it an ideal spot for work-related trips.
Lastly, the hotel ensures accessibility for guests with disabilities, featuring user-friendly facilities such as wheelchair ramps, elevators and accessible rooms, contributing to a comfortable and inclusive experience for all.
In summary, Hotel Santa Catalina By OxoHotel stands out for its prime location, comfortable accommodations, exceptional dining, friendly staff and excellent pool facilities, making it an ideal choice for leisure, family and business travelers alike, despite minor areas for improvement.
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About Hotel Santa Catalina By OxoHotel
License: 62290
Guest Reviews
Location
The rooftop terrace offers stunning views of the city, adding to the appeal of the accommodations. Many visitors commend the comfortable beds and clean rooms, enhancing the overall pleasant experience. Despite being in a bustling area, the hotel provides a peaceful retreat with well-insulated rooms that shield guests from outside noise.
The hotel's colonial architecture and beautiful facilities complement its prime location. The friendly and attentive staff further enhance the guest experience, ensuring a welcoming and comfortable stay. For travelers eager to immerse themselves in the rich culture and lively atmosphere of Cartagena, Hotel Santa Catalina By OxoHotel's unbeatable location and excellent amenities make it a top choice.
Breakfast
However, there are mixed reviews regarding the variety and quality of breakfast options. Some guests express dissatisfaction with the limited selection, repetitive choices and a lack of fresh juices and pastries. The à la carte breakfast format is noted for its quality but criticized for its limited choices and minimal portions. There are also comments about the coffee quality with some guests finding it disappointing.
Despite these criticisms, the overall sentiment leans towards a generally positive breakfast experience, where the friendly staff and tasty offerings make a significant impact. The breakfast at Hotel Santa Catalina By OxoHotel stands out for its fresh ingredients and the pleasant service, though there is room for improvement in variety and accommodation of dietary preferences.
Dinner
The restaurant, often referred to as magnificent and high-class, offers superb lunch and dinner options. The Inka restaurant on the ground floor particularly stands out for its flavorful Peruvian dishes. Despite some comments on the pricing being on the higher side, the overall dining experience is considered top-notch, making it worth the expense for many.
In summary, Hotel Santa Catalina By OxoHotel's dining facilities, from breakfast to dinner, cocktails to snacks, provide an exceptional culinary experience that enhances any stay, catering to both food enthusiasts and casual diners alike.
Rooms
However, some aspects draw less favorable comments. A recurrent theme is the issue with room size, as several reviews describe the rooms as small, cramped or limited in space. Additionally, the lighting in many rooms is often criticized for being too dark, making the interiors feel gloomy. There's also mention of rooms being noisy, either because of outside disturbances or poor sound insulation. A few reviews also bring up concerns about dampness, musty smells and overall humidity within the rooms. Furthermore, some rooms are said to lack sufficient windows or natural light.
In summary, while guests appreciate the comfort, cleanliness and spaciousness of certain rooms at Hotel Santa Catalina By OxoHotel, there are noticeable concerns about room size, lighting, noise and occasional dampness that may affect the overall experience.
Beds
Several reviews point to the cleanliness of the beds as well, enhancing the overall sense of comfort and relaxation. The hotel offers a variety of bed sizes, from two double beds to large king-size options, catering to different guest preferences. The spacious rooms complement the large and very comfortable beds, making the stay even more pleasant.
There were a few notes about the comfort consistency with some guests pointing out small or uncomfortable beds. Additionally, certain issues concerning bed state and visible mattress stains were mentioned, suggesting that while most experiences are positive, there are occasional lapses in quality.
Overall, the consensus indicates that Hotel Santa Catalina By OxoHotel prioritizes guests' sleeping comfort with predominantly high marks for their beds, contributing significantly to an enjoyable stay.
Cleanliness
Guests also appreciated the hotel's clean and well-kept facilities, which included organized, spacious rooms and a clean, nice rooftop terrace. The pool and jacuzzi maintenance, while generally good, did have a few exceptions noted. Moreover, the hotel is recognized for its friendly and helpful cleaning staff, contributing to an overall pleasant stay.
Despite the overall positive ratings, there were occasional complaints. Some guests mentioned issues with specific areas such as unclean floors, dubious stains and a lack of thorough cleaning in certain rooms. The cleaning schedule, particularly in the evenings, was also mentioned as an area needing improvement.
Overall, Hotel Santa Catalina By OxoHotel garners praise for its cleanliness and well-maintained facilities, although there are a few areas with room for improvement to meet all guests' expectations fully.
Staff
Guests frequently describe the service as attentive, efficient and always ready to assist with any issues. The friendliness of the staff made a significant difference to their stay, contributing to an unforgettable experience. Positive mentions also emphasize the great customer service, the helpfulness of the team and their willingness to go the extra mile. Even with some staff battling language barriers, their friendliness and helpful nature stood out.
There were a few isolated comments about inefficiency and unhelpful attitudes, indicating occasional lapses in service. However, these were overshadowed by the overwhelmingly positive feedback regarding the team's friendliness and professionalism. Overall, the staff at Hotel Santa Catalina By OxoHotel received high praise for their welcoming and helpful approach, significantly enhancing the guest experience.
Wi-Fi
Pool
Guests appreciated the infinity pool for its breathtaking views and overall aesthetic appeal with many noting the picturesque sunsets. The poolside terrace is noted for being particularly clean and well-maintained with towels readily available for use.
However, some aspects drew mixed reactions. The pool area can be cramped, especially during peak times, making it difficult to find a relaxing spot. Occasionally, maintenance issues were mentioned with certain parts of the pool appearing unclean or in need of better upkeep. Noise levels around the pool were a common point of criticism with loud music and other disturbances detracting from the serene experience some guests sought.
Despite these concerns, the general consensus highlights Hotel Santa Catalina By OxoHotel's pool areas as a major asset with the rooftop and infinity pools frequently commended for their exceptional views and overall quality.
Family
Amenities at the hotel include spacious bathrooms and a range of family-oriented services. There are numerous restaurants and activities for families and the staff is widely praised for being extremely helpful and accommodating to family needs, despite some language barriers.
While there is a consensus that the hotel is excellent for families with several recommendations specifically for families, there are a few mentions noting it may not be suitable for everyone. However, the majority of feedback emphasizes the excellent attention given to children and the convenience for family trips.
Overall, Hotel Santa Catalina By OxoHotel appears to be a strong choice for family vacations, offering good value, a family-friendly atmosphere and a cool rooftop bar for relaxation. Guests often recommend it for family holidays, including special occasions like Christmas celebrations.
Business
Accessible
Additionally, the presence of wheelchair ramps and an elevator ensures safe and seamless movement throughout the hotel. The establishment is positioned as great for wheelchair access with disabilities well accommodated. Reviews highlight the ease with which guests can navigate both the hotel and its surrounding streets, enhancing the overall experience. While there are some mentions of limited options, the overarching sentiment is positive, affirming that the hotel is easily reachable and excellent for accessibility.
Outdoor Pool
Visitors have frequently mentioned the clean and well-kept pool area, which also includes a bar serving cocktails, making it an ideal spot for relaxation both day and night. The rooftop pool often has music, adding to the lively atmosphere, though some guests noted it can be a bit noisy if staying in rooms near the open atrium. The views from the terrace pool, especially during sunset, have been cited as particularly breathtaking, contributing to an overall memorable stay.
The outdoor pool area is thoughtfully designed with plenty of seating options and a charming terrace that includes dining facilities. This combination of services and amenities makes the rooftop pool area at Hotel Santa Catalina By OxoHotel a standout feature noted by many guests.
Honeymoon
The honeymoon suites are frequently admired for their lovely rooms and beautiful decor, creating an intimate and cozy environment. Adding to the romance, arrivals are often greeted with thoughtful touches such as balloons and candles, enhancing the celebratory feel. Various honeymoon packages and specials further cater to couples, ensuring every need is met.
Overall, Hotel Santa Catalina By OxoHotel is celebrated as a top choice for a honeymoon, offering an unforgettable experience that combines stunning scenery with sophisticated accommodation and attentive service.
Luxury
The hotel boasts an array of luxury accommodations, from exquisitely designed rooms with high-end furnishings to beautifully maintained terraces perfect for unwinding. High-end amenities enhance the luxurious feel, including exceptional service, luxury pool services and superb accommodations that exceed the standards of typical high-category establishments.
Beautifully decorated interiors contribute to a charming and warm atmosphere, making each stay unforgettable. Guests are consistently impressed by the luxurious room service, the comfort provided by luxury furnishings and the perfect ambiance of the overall setting.
In essence, Hotel Santa Catalina By OxoHotel sets a benchmark for luxury hotels, consistently delivering layers of luxury that match and often exceed guest expectations. It is a high-end complex that offers more for your money, establishing itself as a top destination for those seeking an unparalleled luxury experience.
Romantic
The setting of the hotel exudes a romantic atmosphere throughout with its romantic views and carefully considered room options designed specifically for couples. The spaciousness of the hotel only adds to its charm, providing ample space for relaxation and private moments.
The outdoor pool and bar further enhance the romantic vibe, offering a serene spot for couples to unwind and enjoy each other's company. The staff behavior is notably romantic and attentive, ensuring that guests feel truly valued during their stay. Overall, Hotel Santa Catalina By OxoHotel emerges as an excellent choice for a romantic getaway, exceeding expectations and providing great value for couples.
Dog Friendly
Despite some restrictions, such as dogs not being permitted on the terrace, there are numerous pet-friendly zones and services available. The hotel staff is consistently accommodating and helpful, enhancing the positive experience for both pets and their owners. Events catering to dogs, like a canine event held around the pool, further highlight the hotel's dedication to its pet-friendly policy.
While there may be no formal written dog policies, the overall experience suggests a highly recommended stay for those traveling with pets. Access to the rooftop restaurant adds to the convenience, making Hotel Santa Catalina By OxoHotel a standout option for pet owners seeking hospitality and comfort for their furry companions.
Yes, Hotel Santa Catalina By OxoHotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Santa Catalina By OxoHotel.
Yes, Hotel Santa Catalina By OxoHotel welcomes dogs.
No, parking facilities aren't available at Hotel Santa Catalina By OxoHotel.
No, Hotel Santa Catalina By OxoHotel doesn't have a gym.
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