Hotel Zi One Luxury
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Summary of reviewsHotel Zi One Luxury in Bocagrande, Cartagena, enjoys a highly favored location, just steps from the beach and close to an array of restaurants, shops and attractions. Its proximity to the city’s Historic Center and the safety of the Bocagrande area further enhance its appeal. Stunning ocean views from rooms and pool areas add to the delightful experience for beachgoers and city explorers alike.
Guests often commend the breakfast for its delicious and varied offerings, including fresh fruits and nutritious options. The breakfast buffet is usually abundant and tasty, although some point out issues with variety and portions. The onsite restaurant also earns praise for its excellent à la carte meals, despite minor drawbacks like limited service hours and lengthy wait times for orders.
The rooms at Hotel Zi One Luxury are noted for their cleanliness, modern decor and comfort. Many guests appreciate the spaciousness and beautiful views from higher floors, although there are occasional comments about smaller-than-expected room sizes, lack of windows and some maintenance issues. Nevertheless, the hotel's high standards of cleanliness and modern facilities overall contribute positively to guest experiences.
Guests frequently highlight the hotel's exceptional housekeeping and general cleanliness. While there are minor criticisms, such as occasional late cleaning, the overall impression is one of meticulous hygiene, maintained by a friendly and professional staff. The staff at Hotel Zi One Luxury are widely praised for their friendliness and attentiveness, particularly at the reception. Despite a few reports of slow service and less than satisfactory interactions, the overwhelming feedback emphasizes the dedicated and accommodating nature of the hotel's personnel.
Free Wi-Fi coverage receives mixed reviews with some guests enjoying excellent connectivity while others report issues with slow speeds and poor connections, especially on higher floors. The rooftop pool provides breathtaking views and a serene environment, though it's noted to be on the smaller side with limited lounging space and cold water.
The hotel’s near-beach location is celebrated, allowing easy access to the sea and local amenities, making it an attractive option for families. However, limited parking availability and concerns about the security of cars parked outside are mentioned as areas needing improvement.
Family vacations are well-supported at Hotel Zi One Luxury with clean, comfortable rooms and a welcoming atmosphere being major highlights. Some challenges regarding room size and amenities have been noted, but overall, it remains a favored choice for families.
The beds at the hotel receive high praise for their comfort and spaciousness, offering excellent rest and relaxation, despite some isolated comments on outdated or uncomfortable beds.
While there are mixed perspectives on whether Hotel Zi One Luxury fully meets four-star expectations, the modern design, stylish decor and exceptional service quality make it a commendable choice for travelers seeking a luxurious and convenient stay in Cartagena.
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Guests often commend the breakfast for its delicious and varied offerings, including fresh fruits and nutritious options. The breakfast buffet is usually abundant and tasty, although some point out issues with variety and portions. The onsite restaurant also earns praise for its excellent à la carte meals, despite minor drawbacks like limited service hours and lengthy wait times for orders.
The rooms at Hotel Zi One Luxury are noted for their cleanliness, modern decor and comfort. Many guests appreciate the spaciousness and beautiful views from higher floors, although there are occasional comments about smaller-than-expected room sizes, lack of windows and some maintenance issues. Nevertheless, the hotel's high standards of cleanliness and modern facilities overall contribute positively to guest experiences.
Guests frequently highlight the hotel's exceptional housekeeping and general cleanliness. While there are minor criticisms, such as occasional late cleaning, the overall impression is one of meticulous hygiene, maintained by a friendly and professional staff. The staff at Hotel Zi One Luxury are widely praised for their friendliness and attentiveness, particularly at the reception. Despite a few reports of slow service and less than satisfactory interactions, the overwhelming feedback emphasizes the dedicated and accommodating nature of the hotel's personnel.
Free Wi-Fi coverage receives mixed reviews with some guests enjoying excellent connectivity while others report issues with slow speeds and poor connections, especially on higher floors. The rooftop pool provides breathtaking views and a serene environment, though it's noted to be on the smaller side with limited lounging space and cold water.
The hotel’s near-beach location is celebrated, allowing easy access to the sea and local amenities, making it an attractive option for families. However, limited parking availability and concerns about the security of cars parked outside are mentioned as areas needing improvement.
Family vacations are well-supported at Hotel Zi One Luxury with clean, comfortable rooms and a welcoming atmosphere being major highlights. Some challenges regarding room size and amenities have been noted, but overall, it remains a favored choice for families.
The beds at the hotel receive high praise for their comfort and spaciousness, offering excellent rest and relaxation, despite some isolated comments on outdated or uncomfortable beds.
While there are mixed perspectives on whether Hotel Zi One Luxury fully meets four-star expectations, the modern design, stylish decor and exceptional service quality make it a commendable choice for travelers seeking a luxurious and convenient stay in Cartagena.
Hotel with Outdoor Pool
This hotel features a rooftop outdoor swimming pool that provides views of the surrounding area. The pool is available for guests throughout the year.
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
4-Star Hotel
About Hotel Zi One Luxury
License: 60221
Guest Reviews
Location
The central position of the hotel allows for easy navigation around the city with many attractions within walking distance. Guests appreciate the short, 12-minute taxi ride to the Historic Center, making excursions into the old town hassle-free. The hotel's location in Bocagrande is particularly noted for being safe, adding a sense of security for travelers.
The hotel also provides stunning views of the ocean from various rooms and pool areas, enhancing the overall experience. The strategic location ensures guests are well-positioned to explore the vibrant local culture, visit popular dining spots and enjoy the beach—all without having to venture far.
Overall, Hotel Zi One Luxury's prime location, combined with its modern facilities and attentive staff, makes it a standout choice for those looking to explore Cartagena while staying close to the beach and city amenities.
Breakfast
However, several reviews pointed out areas for improvement. Common critiques included the lack of variety and basic nature of the breakfasts with some guests repeatedly finding the selection to be limited and repetitive. Issues with portion sizes and the quick depletion of items from the buffet were also discussed. A few guests noted the slow service and the need for more agile management during busy times. Despite these criticisms, the overall recommendation for the hotel remains positive, especially considering the satisfaction with other aspects such as room cleanliness and location.
Dinner
Although the kitchen staff is highlighted for their good work and the restaurant's ambiance is appreciated, there were some mentions of limited service hours with the kitchen closing at 9 pm and a somewhat restricted menu that could benefit from more options. Despite these few criticisms, the quality and quantity of food seem to outweigh the negatives for most patrons.
Guests should be prepared for longer service times, as ordering from the menu can take up to an hour and a half. Nonetheless, the romantic and inviting atmosphere of the restaurant along with its delicious offerings makes dining at Hotel Zi One Luxury a positive experience for many.
Rooms
However, there are notable concerns that temper the overwhelmingly positive feedback. Many guests point out that some rooms are significantly smaller than depicted in promotional photos with several reviews specifically highlighting the lack of windows in certain accommodations. Issues such as construction noise, poor ventilation and occasional cleanliness problems like mold and pests have been reported as well. Furthermore, the inconsistency in room sizes and amenities—such as the availability of hot water, window presence and proper ventilation—has led to dissatisfaction among some guests.
In summary, while Hotel Zi One Luxury excels in providing clean, well-decorated and comfortable rooms with great views, potential visitors should be mindful of the variability in room sizes and amenities, which could impact the overall quality of their stay.
Beds
However, there were occasional remarks about beds being old and uncomfortable or the bed sheets not feeling soft, but these were in the minority. Overall, the comfort of the beds at Hotel Zi One Luxury stands out as a significant positive aspect of the guest experience.
Cleanliness
Guests appreciate the daily room cleaning, ensuring that their accommodations remain fresh and welcoming throughout their stay. This meticulous attention to hygiene goes hand in hand with the very friendly and pleasant cleaning staff, whose professionalism enhances the overall experience.
Despite these positive remarks, a few reviews pointed out minor issues such as occasional late cleaning, less clean common areas and worn-out towels. However, these instances are outnumbered by the commendations for the hotel's high cleanliness standards.
Overall, Hotel Zi One Luxury stands out for its pristine environment and well-kept facilities, making it a comfortable and hygienic choice for travelers seeking a tidy and luxurious stay.
Staff
Nonetheless, there were occasional reports of unfriendly or poorly trained staff members, along with instances of slow service in the restaurant and housekeeping departments. Some guests noted that the communication from certain employees could be better and there were isolated incidents where the staff's behavior did not meet expectations.
Despite these few drawbacks, the majority of reviews paint a picture of a dedicated and accommodating team committed to guest satisfaction. The staff's willingness to assist and their attentive nature contributed significantly to the overall positive experience at Hotel Zi One Luxury. The memorable hospitality from the staff, especially during check-in and at the bar, leaves a lasting impression on visitors, encouraging them to recommend the hotel to others.
Wi-Fi
Pool
Despite its charm, the pool also elicited feedback about intermittent cleanliness issues, external noise disturbances and occasional maintenance lapses. Additionally, there's some concern about the limited comfort due to the consistent shading and the cold water temperature, although the pool remains a generally positive experience for visitors seeking a serene and picturesque spot to unwind.
Overall, the pool area is seen as a good facility with a gorgeous view, clean surroundings and a peaceful environment, albeit with a few areas that could benefit from improvements.
Beach
Parking
Family
While the hotel offers a pleasant environment for families, some logistical issues were reported regarding room suitability and additional charges. The rooms, while comfortable and clean, may be more appropriate for smaller groups rather than larger families. For instance, some guests found the rooms too small for four people or two double beds. Additionally, requests for amenities like cribs for babies were sometimes unmet.
Despite these challenges, Hotel Zi One Luxury remains a solid choice for a family vacation, offering enjoyable facilities and a generally positive experience for those traveling with loved ones.
4 Star
The hotel boasts modern design and stylish decoration, making it a great small hotel that feels like a miniature palace. Guests appreciate the excellent price-quality ratio, noting that it offers good value for its price. The service is often highlighted as great, contributing to a comfortable stay. Visitors enjoy the hotel's cleanliness, spaciousness and generally modern amenities.
Some guests pointed out that while it might not meet traditional four-star standards in some opinions, its clean and varied facilities, including a reliable elevator and general cleanliness, are well-regarded. Overall, the hotel provides a suitable value with reasonable service and the facilities might even match those of higher-rated hotels.
For those seeking a stylish and modern option in Cartagena, Hotel Zi One Luxury might just be the right choice, particularly for its great service and clean environment, even though it might sway more towards a three-star experience for some.
Business
However, some aspects could impact the overall experience for business guests. WiFi issues are a recurrent concern, affecting connectivity in rooms, the lobby and conference areas, which can hinder work productivity. Although the hotel is good for business trips and offers good value, the rooms may feel a bit small for some business travelers and the lack of soundproofing could be a drawback during business meetings. Additional minor inconveniences include a limited number of elevators and the absence of a parking facility and fitness center. Despite these challenges, many guests still find the hotel excellent for business stays, emphasizing its good service and reasonable prices.
Outdoor Pool
Honeymoon
Romantic
Yes, Hotel Zi One Luxury has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Zi One Luxury.
No, Hotel Zi One Luxury doesn't allow dogs.
Yes, parking facilities are available at Hotel Zi One Luxury.
No, Hotel Zi One Luxury doesn't have a gym.
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