Madisson Boutique Hotel Cartagena
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Summary of reviewsMadisson Boutique Hotel Cartagena shines with its fantastic location in the bustling Bocagrande neighborhood, just a block away from the beach. Guests love the convenience of being close to a wealth of restaurants, bars, shops and supermarkets, as well as easy access to the walled city and other tourist attractions. The vibrant commercial area and safe surroundings make it a prime base for exploring Cartagena.
Breakfast at the hotel has been positively rated for its delicious and fresh offerings, including made-to-order omelets and fresh fruit. However, there is room for improvement in terms of variety and service reliability, as some guests found the selection repetitive over longer stays and noted minor cleanliness issues.
Dinner service is praised for the quality of food, though options are limited and the waiting time can be long. Guests often opt to dine at the nearby Peruvian restaurant, which offers a nice alternative.
The rooms receive accolades for their spaciousness, modern decor and cleanliness. Guests appreciate the comfortable beds and well-equipped amenities. However, issues such as lack of natural light, limited views, noise and occasional humidity are noted by some. The staff is generally proactive in addressing these concerns.
Cleanliness is a strong point with the hotel and rooms frequently described as spotless and well-maintained. The cleaning staff's professionalism adds to the positive experience for visitors, although minor issues in the bathrooms and restaurant cleanliness were occasionally reported.
The staff consistently earns high marks for their professionalism, attentiveness and friendliness. Specific staff members receive praise for exceptional service, contributing to a welcoming atmosphere at the hotel.
Free Wi-Fi is provided, but the reliability and speed of the connection can vary with some guests experiencing intermittent or slow Internet, particularly in certain rooms.
The indoor pool is appreciated for its cleanliness and spaciousness, offering a relaxing space despite lacking sunshine and occasionally being too cold. Noise from the pool area at night is a minor downside for some guests.
The hotel's proximity to Bocagrande beach is a significant advantage, allowing easy and quick access to the shore, which is perfect for spontaneous beach visits. The hotel’s location also provides a good mix of city amenities and seaside relaxation.
Families are welcomed with spacious family suites and good facilities for children, such as a pleasant pool area. The family-friendly atmosphere is slightly marred by the need for more frequent towel replacements but remains a good choice for family holidays.
Nightlife enthusiasts will find the hotel’s location ideal, surrounded by numerous dining and entertainment options. However, the vibrant nightlife does bring some noise, which might affect light sleepers.
The beds receive mixed reviews with many guests finding them comfortable and clean. However, some find the beds hard and uncomfortable, suggesting room for improvement in terms of mattress quality.
Overall, Madisson Boutique Hotel Cartagena offers a well-rounded and enjoyable experience with its prime location, clean and modern accommodations, friendly staff and family-friendly atmosphere standing out as key highlights.
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Breakfast at the hotel has been positively rated for its delicious and fresh offerings, including made-to-order omelets and fresh fruit. However, there is room for improvement in terms of variety and service reliability, as some guests found the selection repetitive over longer stays and noted minor cleanliness issues.
Dinner service is praised for the quality of food, though options are limited and the waiting time can be long. Guests often opt to dine at the nearby Peruvian restaurant, which offers a nice alternative.
The rooms receive accolades for their spaciousness, modern decor and cleanliness. Guests appreciate the comfortable beds and well-equipped amenities. However, issues such as lack of natural light, limited views, noise and occasional humidity are noted by some. The staff is generally proactive in addressing these concerns.
Cleanliness is a strong point with the hotel and rooms frequently described as spotless and well-maintained. The cleaning staff's professionalism adds to the positive experience for visitors, although minor issues in the bathrooms and restaurant cleanliness were occasionally reported.
The staff consistently earns high marks for their professionalism, attentiveness and friendliness. Specific staff members receive praise for exceptional service, contributing to a welcoming atmosphere at the hotel.
Free Wi-Fi is provided, but the reliability and speed of the connection can vary with some guests experiencing intermittent or slow Internet, particularly in certain rooms.
The indoor pool is appreciated for its cleanliness and spaciousness, offering a relaxing space despite lacking sunshine and occasionally being too cold. Noise from the pool area at night is a minor downside for some guests.
The hotel's proximity to Bocagrande beach is a significant advantage, allowing easy and quick access to the shore, which is perfect for spontaneous beach visits. The hotel’s location also provides a good mix of city amenities and seaside relaxation.
Families are welcomed with spacious family suites and good facilities for children, such as a pleasant pool area. The family-friendly atmosphere is slightly marred by the need for more frequent towel replacements but remains a good choice for family holidays.
Nightlife enthusiasts will find the hotel’s location ideal, surrounded by numerous dining and entertainment options. However, the vibrant nightlife does bring some noise, which might affect light sleepers.
The beds receive mixed reviews with many guests finding them comfortable and clean. However, some find the beds hard and uncomfortable, suggesting room for improvement in terms of mattress quality.
Overall, Madisson Boutique Hotel Cartagena offers a well-rounded and enjoyable experience with its prime location, clean and modern accommodations, friendly staff and family-friendly atmosphere standing out as key highlights.
Hotel with Indoor Pool
This modern boutique hotel is equipped with both outdoor and a notable covered/semi-indoor pool. This dual offering provides guests with flexible swimming options, ensuring comfort and usability regardless of weather conditions.
Hotel near The Beach
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Indoor Pool
4-Star Hotel
About Madisson Boutique Hotel Cartagena
License: Registro No.11766
Guest Reviews
Location
Additionally, guests find the location ideal for both relaxation and exploration. The friendly and attentive staff provide excellent service, contributing to an enjoyable stay in this well-located hotel. Despite some mentions of the location being not very nice by a few, the overwhelming consensus remains positive with travelers commending the hotel's strategic position and the convenience it offers. Overall, the Madisson Boutique Hotel Cartagena is lauded for offering a perfect base from which to experience the best of this bustling Colombian city.
Breakfast
However, there were frequent mentions of the breakfast being basic, lacking in variety and repetitive. Some reviews pointed out that while the food tasted good, the limited selection and the sameness day after day could become tiresome for longer stays. Issues such as the absence of gluten-free options, the need for more local dishes and a lack of certain amenities like jams and honey were also noted. Service inconsistencies, such as breakfast not being ready at the stated time and minor cleanliness issues in the breakfast area, were pointed out by some visitors.
In summary, while the breakfast at Madisson Boutique Hotel Cartagena has many pleased patrons appreciating its delicious and fresh offerings, there is room for improvement in terms of variety, service reliability and catering to diverse dietary needs.
Dinner
Rooms
However, there are a few areas for improvement highlighted by some guests. A notable issue is the lack of natural light in several rooms, resulting in a dark ambiance. Some rooms have limited or no views with a few reports of musty smells and issues with humidity. Noise from the street and poor insulation also bothered some guests, affecting their sleep quality. Despite these drawbacks, guests who encountered issues often remarked that the staff was accommodating in addressing their concerns, sometimes moving them to better rooms.
Overall, while the hotel provides spacious, clean and comfortable accommodation with modern facilities, potential guests should be mindful of possible variations in room brightness and view quality.
Beds
However, the feedback isn't universally glowing. A notable number of guests found the beds to be hard with some describing them as very hard and uncomfortable. There were also mentions of discomfort due to the beds being small or too low. Despite these critiques, the positive mentions of clean bed linens and comfy bedding suggest a good standard of cleanliness and overall care in the setup of the rooms.
In summary, while there are some reservations about the firmness and size of the beds, many guests also found them to be extremely comfortable and spacious, contributing positively to their stay at Madisson Boutique Hotel Cartagena.
Cleanliness
Guests often highlight the hotel’s spotless and neat environment, making it an attractive choice for those who prioritize hygiene during their stay. Many reviews note clean and spacious rooms with fresh appearances, emphasizing that the facilities are kept in excellent condition. The cleaning staff is often commended for their careful and professional work, contributing significantly to the high cleanliness ratings.
While the majority of feedback is overwhelmingly positive, a few reviews mention specific areas for improvement, such as occasional issues with bathroom cleanliness and the need for better maintenance in certain parts of the hotel. Some guests also reported minor cleanliness issues in the restaurant and a need for more diligent housekeeping practices.
Overall, Madisson Boutique Hotel Cartagena is lauded for its clean and charming accommodations with an emphasis on comfort and aesthetic appeal. Despite minor setbacks, the hotel's attention to maintaining a clean and welcoming environment stands out as a key highlight for many visitors.
Staff
Guests appreciate the staff’s ability to assist promptly and handle any issues efficiently, creating a supportive and courteous environment. The housekeeping and breakfast service also receive praise for being helpful and accommodating. While there are occasional remarks about less friendly interactions, the overwhelming sentiment is positive with numerous mentions of the team’s warmth and dedication to guest satisfaction.
Overall, the attentive and caring nature of the Madisson Boutique Hotel Cartagena staff significantly contributes to the hotel's welcoming atmosphere and the enjoyment of the guests' stay.
Wi-Fi
The inconsistent performance of the hotel's Wi-Fi appears to be a recurring issue with mentions of spotty connections and a lack of available outlets to charge devices compounding the frustration. Despite these challenges, there are still instances where guests experienced no issues with Wi-Fi, finding it perfectly adequate for their needs.
Overall, while Madisson Boutique Hotel Cartagena provides free Wi-Fi, the experience can vary significantly depending on your specific room location and the time of usage. Improvements in the stability and speed of the connection would greatly enhance the guest experience.
Pool
However, there are a few caveats to consider. The pool, situated in a shaded courtyard, does not receive much sunshine and several visitors found the water temperature to be too cold for comfort. Additionally, some guests noted that the pool area can be quite noisy at night, which might detract from the peaceful experience one may seek. Despite these drawbacks, the pool remains a delightful feature of the hotel, perfect for those who appreciate a well-maintained indoor swimming area.
Beach
The city location of the hotel adds to its appeal, providing proximity to not only the beach but also local shops and other amenities. For those who enjoy washing off the sand and saltwater before heading back to their rooms, a shower facility is available for a quick clean-up post beach visits. Furthermore, the hotel itself complements this beach-friendly environment with a swimming pool, enhancing the overall vacation experience.
Overall, the hotel's location makes spontaneous trips to the beach effortless and convenient, catering perfectly to guests seeking a balance between city life and seaside relaxation.
Family
Nightlife
Guests appreciate the hotel's proximity to a wide variety of dining and entertainment options, all within walking distance. Whether looking for a casual meal or a night out, there are plenty of choices to suit different tastes and preferences. Additionally, the staff is known to provide helpful recommendations for exploring the local scene.
However, it's worth noting that with the vibrant nightlife comes some noise. Some guests have mentioned experiencing street noise and loud music from neighboring areas. Despite this, the overall consensus highlights the hotel's excellent location for those wanting to experience the lively atmosphere of Cartagena's nightlife.
4 Star
There is a consensus that the service is commendable and aligns with expectations for a four-star establishment. The hotel is often described as comfortable, classy and cozy, suitable for those looking for an affordable yet upscale option. Though some feedback suggests areas for improvement, particularly with details and the need for renovations, the overall sentiment is positive, positioning Madisson Boutique Hotel as a worthy contender in its category.
While a few guests believe the property leans more towards a three-star rating, most agree that the hotel rightfully earns its four-star status. The elevator issues and some aspects of the pricing were noted, but these do not overshadow the hotel's strengths. In summary, Madisson Boutique Hotel Cartagena delivers a satisfying stay with favorable service, comfort and value for a four-star hotel.
Business
The professional handling of business deals and serious concerns, even during renovations, further emphasizes the hotel's commitment to maintaining a good work atmosphere. The availability of quality amenities such as an indoor pool and good quality TV adds to the overall positive experience.
While there were minor drawbacks like no business facilities in some instances and issues with accounting competence, the reviews generally convey that Madisson Boutique Hotel Cartagena is well-suited for short work trips, maintaining a serious and professional service standard.
Indoor Pool
Luxury
Yes, Madisson Boutique Hotel Cartagena has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Madisson Boutique Hotel Cartagena.
No, Madisson Boutique Hotel Cartagena doesn't allow dogs.
No, parking facilities aren't available at Madisson Boutique Hotel Cartagena.
No, Madisson Boutique Hotel Cartagena doesn't have a gym.
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