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Summary of reviewsCarthago Suites in Cartagena garners largely positive reviews across multiple categories, making it a favored choice among travelers seeking accessibility, comfort and value.
Guests laud the hotel's prime location near Park El Batel, the historic city center and major transport hubs like the bus and train stations. Its central and quiet setting facilitates easy exploration of the city's main attractions, monuments and the Castle. Proximity to supermarkets, restaurants and shopping centers adds convenience. Although some guests find the neighborhood less pleasant at night and the nearest beach a bit far, the overall accessibility and modern renovations compensate well, ensuring great value for money.
The suites at Carthago Suites are frequently commended for their spaciousness, comfort and modern decor, making them suitable for both short and extended stays. Guests appreciate amenities such as comfortable beds, TVs with Netflix, small kitchens and good-sized fridges. The rooms are described as clean organized and cozy, often exceeding expectations in terms of space and utility. While minor issues with bathroom drainage and the absence of air conditioning are noted, these do not significantly detract from the overwhelmingly positive experience.
Cleanliness is another strong point with many guests highlighting the well-maintained and fresh appearance of the suites. The inclusion of amenities such as washing machines adds to the convenience. However, some sporadic concerns about cleanliness standards—such as dirty bathrooms and inconsistent room maintenance—suggest areas for improvement.
Staff feedback is predominantly favorable with many guests appreciating the friendly, helpful and attentive service. Specific staff members receive praise for their responsiveness and assistance. Although there are occasional criticisms regarding delayed communication or impersonal interactions, the overall sentiment remains positive with staff contributing significantly to the pleasant stay.
WiFi services receive mixed reviews, though many guests find the internet speed good and suitable for work and streaming purposes. Access to Netflix is a valued amenity, despite some reporting unreliable connectivity and frequent internet failures.
Parking experiences are varied with many guests appreciating free parking options nearby. While some find street parking challenging or costly, those who secure a spot praise the parking facilities.
Finally, the bed quality at Carthago Suites is generally well-received with many guests finding them very comfortable. Specific mentions of cozy beds and pillows are common, although a few express dissatisfaction with bed firmness, outdated mattresses or size, mainly affecting longer-term stays.
In summary, Carthago Suites is celebrated for its excellent location, spacious and well-equipped apartments, cleanliness, supportive staff and considerable value for money, making it a recommended choice for visitors to Cartagena. Show more
Read review summaries for all categories
Categories
Cheap Apartment
Offers apartment-style accommodation, which can be a cost-effective option for families or groups. The location provides access to local amenities and attractions.
Apartment with Parking
Accessible Apartment
Apartment for Adults Only
Room Types
SuiteThis suite consists of 1 bedroom, a kitchen and 1 bathroom with a shower and a hairdryer. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, kitchenware and a microwave. The suite provides a flat-screen TV with streaming services, a washing machine, a tea and coffee maker, a dining area as well as an inner courtyard view. The unit offers 1 bed.
Queen SuiteThis suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The suite offers a washing machine, a tea and coffee maker, a dining area, a flat-screen TV with streaming services, as well as mountain views. The unit has 1 bed.
Suite with BalconyThis spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and an oven. Featuring a terrace with mountain views, this suite also provides a washing machine and a flat-screen TV with streaming services. The unit offers 2 beds.
About Carthago Suites
License: H30331AAW00
Guest Reviews
7.4
Good
Location
Carthago Suites boasts an enviable location in Cartagena, making it a prime choice for travelers seeking convenience and accessibility. Situated close to Park El Batel, the hotel is in a central and quiet area, providing easy access to both the bus and train stations, which are just a short walk away. Guests appreciate its proximity to the historic city center, the port, the beautiful train station and the captivating old town with most attractions and amenities within a 10 to 20-minute stroll.
For those interested in exploring local culture and history, Carthago Suites offers a strategic position near the remains of the Punic wall, the main monuments and other significant sights like the Castle. Supermarkets, restaurants and shopping centers are also conveniently nearby, ensuring that all needs are met within a short walking distance.
While some reviews mention that the neighborhood might not be very pleasant at night and that the nearest beach is a bit far, the hotel's overall accessibility more than compensates for these minor drawbacks. Highlighting great value for money and modern renovations, Carthago Suites promises a comfortable and clean stay, making it a highly recommended option for visitors wanting to explore the best of Cartagena.
Rooms
Carthago Suites offers a variety of well-appointed and spacious apartments perfect for short or extended stays. Guests consistently praise the substantial size and comfort of the accommodations, noting the modern decor and thoughtful layout. Featuring amenities like comfortable beds, TV with Netflix, small kitchens and good-sized fridges, the rooms are equipped with everything necessary for a pleasant stay.
Reviewers highlight the apartments' cleanliness and appreciate the good value for money. The suites, described as airy, bright and cozy, often exceed guest expectations in terms of space and utility. Some rooms even offer additional nice features like a thoughtful decoration and varied modern amenities.
The spaciousness is a common compliment with many apartments being described as enormous and well-utilized, ensuring a comfortable experience whether staying for one night or several. The fully equipped nature of the apartments makes them suitable for travelers looking for a home-like environment during their travels.
However, some guests note minor inconveniences with the room's size, bathrooms and sink drainage, but these do not detract significantly from the overall positive experience. A few also point out the absence of air conditioning with rooms featuring only ceiling fans.
In summary, Carthago Suites stands out for its spacious, comfortable and well-equipped apartments that provide excellent value for money, despite some minor drawbacks.
Beds
Carthago Suites offers a mixed experience when it comes to the beds with a noticeable trend towards comfort. Many guests found the beds to be very comfortable, highlighting the quality of sleep they managed to get. Specific comments noted the beds as comfy and even super comfortable with deference to the pillows adding to the overall coziness. However, there are some inconsistencies. A few guests mentioned that the beds were too soft for their liking, while others criticized the firmness or size, stating that it was fine for a night but not suitable for an extended stay. Complaints about outdated mattresses with springs that caused discomfort were also noted. Despite these occasional issues, the general consensus leans towards a satisfying sleep experience, especially for those not picky about firmness or bed size.
Cleanliness
Carthago Suites boasts a central location, close to the Renfe station and the port, making it a convenient spot for travelers. Numerous guests praised the establishment for being very clean, clean and reasonably equipped and well-maintained. The suites are described as having all the necessary amenities, including the option to use a washing machine, which adds to the convenience.
However, feedback about cleanliness varies. Many reviews emphasize that rooms were very clean organized and fresh, aligning with the positive aspects of hygiene and facilities. Despite these positive notes, some guests found the cleanliness lacking, pointing out issues such as dirty bathrooms, unpleasant odors, cockroaches and inadequately cleaned kitchen areas. These criticisms suggest that while some rooms meet high standards, others fall short, indicating inconsistency in maintaining cleanliness.
In summary, travelers generally appreciate the clean, convenient and well-equipped nature of Carthago Suites, though there are sporadic concerns regarding cleanliness that need addressing to ensure a uniformly positive experience for all guests.
Staff
Carthago Suites has garnered a variety of feedback about its staff, reflecting both commendable and critical aspects. The majority of reviews highlight a friendly and helpful atmosphere with many guests appreciating the attentive service provided from the outset of their stay. Specific mentions include Angel's good attention and Alfonso's communicative nature via WhatsApp, both of whom were described as particularly attentive and solution-oriented. The property manager also received praise for quick responses and helpful advice on discovering the city.
Guests frequently noted the efficient check-in process and the overall readiness of the staff to assist. Descriptions of the host and owner also leaned heavily towards positive—terms like kind, helpful and friendly were commonly used. One reviewer particularly enjoyed the excellent service they received and highlighted the responsiveness and kindness of the staff.
However, not all experiences were seamless. Some guests cited issues with communication, including instances where responses were delayed or instructions were perceived as brief and impersonal. There were mentions of cold treatment and difficulties reaching the host. Despite these outliers, the prevailing sentiment remains that Carthago Suites' staff are supportive and dedicated, making for an overall positive experience.
Wi-Fi
The WiFi at Carthago Suites receives mixed reviews from guests, though many highlight positive experiences. The internet is noted for being good and fast, which is particularly beneficial for work purposes with some mentioning the availability of 5G internet. Access to Netflix on the TV is also an appreciated amenity. However, a few guests report issues, describing the WiFi signal as unreliable and experiencing frequent internet failures. It's essential to have an internet or WhatsApp connection on your phone, as this may be crucial for certain aspects of the stay, such as accessing the apartment. Despite some inconsistencies, many guests found the internet to be adequate for streaming and general use.
Parking
Guests at Carthago Suites have mixed experiences with parking, though there are a number of positive takeaways. Many appreciated the availability of free parking options, either a short walk away or at the nearby University. For those who arrived at the right time, finding a street parking spot wasn’t an issue with some guests noting ease in parking daily. On the other hand, some found street parking challenging or described the area as "impossible to park around." Paid parking alternatives are available but can be costly with one nearby garage charging €21 for 8 hours and another private lot costing €40 for 40 hours. Despite these challenges, those who secured a spot praised the parking provisions.
No, Carthago Suites doesn't have any pool.
No, a spa isn't available at Carthago Suites.
No, Carthago Suites doesn't allow dogs.
Yes, parking facilities are available at Carthago Suites.