The Omaha Marriott Downtown at the Capitol District is a hotel that stands out for its exceptional staff, according to guest reviews. The staff consistently provided excellent service with many guests noting their friendliness and willingness to go above and beyond to make their stay pleasant. The check-in experience was particularly praised with one guest highlighting the young lady at the desk who upgraded them to a nicer room on the top floor. Room service was also prompt and efficient. Overall, the staff at this hotel are a positive asset and contribute to a great guest experience.
The Kimpton Cottonwood Hotel by IHG, has received high praise from guests for its exceptional pool facilities. The outdoor pool and hot tub have been highlighted for their quality, beauty and fun, making them a great amenity on hot days. Guests have also praised the service around the pool area as particularly impressive. Although some were disappointed that the heated outdoor pool was closed for the season, visitors generally had high praise for the swimming facilities. The gym and outdoor hot tub were also mentioned as additional amenities. Overall, the hotel's pool area is a standout feature for guests who value relaxation and recreation.
La Quinta Inn by Wyndham Omaha West offers a convenient and accessible location that appeals to both business and leisure travelers. The hotel is frequently praised for its proximity to gas stations, malls and various events and activities, coupled with a safe and quiet environment. Although renovations have occasionally caused temporary messes outside, guests generally find the location to be a significant advantage, enhanced by friendly nearby workers.
The breakfast experience, however, receives mixed reactions. While some appreciate the simplicity and convenience of prepackaged options like granola bars, muffins and yogurt, others are less satisfied, citing a lack of traditional options and limited variety. The grab-and-go breakfast may be convenient for those in a hurry but doesn’t always meet the expectations of travelers seeking a more substantial meal.
Room conditions are similarly mixed. Many visitors find the rooms clean with modern décor and comfortable beds, which contribute to a satisfactory stay. However, variances in room conditions are notable with some guests reporting issues such as stained sheets, musty smells and general disrepair. There are instances of dirty carpets, insufficient cleaning and inadequate room upkeep, though staff interactions generally receive positive feedback for being helpful and accommodating.
Cleanliness overall is a concern, particularly with dirty carpets, sheets and towels frequently mentioned. Guests often report unpleasant odors and maintenance issues throughout the property, including in the lobby and pool area, detracting from the overall experience despite some rooms matching online photos.
Staff at the hotel receive commendation for their friendliness and helpfulness, especially front desk clerks who often make guests feel welcome upon arrival. Though there are occasional reports of inattentiveness or rudeness, the general impression is that the staff strive to provide a supportive and welcoming atmosphere.
The pool, while generally appreciated, also draws mixed reviews. Many guests enjoy the outdoor pool, especially kids and describe it as nice when well-maintained. However, issues such as cloudy water, debris and unexpected shutdowns are noted, leading to some disappointment.
The beds at the hotel receive mostly positive reviews for their comfort, often being described as very comfortable. However, there are occasional criticisms regarding cleanliness with reports of soiled, unmade or worn-out bedding. These issues, although infrequent, highlight areas where improvements could enhance the guest experience further.
In summary, La Quinta Inn by Wyndham Omaha West offers a convenient and friendly stay with comfortable beds and a generally pleasant staff. However, potential visitors should be prepared for inconsistencies in room conditions, cleanliness and breakfast offerings.
New Victorian Inn & Suites Omaha provides a blend of pros and cons across various categories, yet, focusing on the positive reviews offers a more favorable overall perspective.
Conveniently located just off Interstate 80, the hotel provides easy access to downtown Omaha and nearby dining and shopping options, making it a practical choice for travelers. The ample parking facilities further enhance the convenience, especially for those embarking on long journeys or needing quick access to other parts of the city.
Guests often commend the spaciousness and functional amenities of the rooms, including microwaves, refrigerators and coffee makers. The accommodation is typically described as clean and comfortable with numerous reviews highlighting the comfort and cleanliness of the beds. The hotel also features an outdoor swimming pool, which many guests appreciate. While the pool has had instances of limited availability, those who utilized it generally enjoyed the experience.
Families, in particular, find the hotel welcoming, especially with a dedicated water park for children that adds a layer of enjoyment to their stay. The property is noted for being pet-friendly, accommodating dogs with designated grassy areas nearby which both pets and their owners appreciate.
The staff are frequently mentioned for their friendliness and professionalism, contributing positively to guests' experiences. Specific staff members receive commendations for their dedicated service, enhancing the overall hospitable atmosphere of the hotel.
While there are areas that need improvement, such as the breakfast variety and quality, room maintenance, overall cleanliness and WiFi connectivity, the positive reviews highlight that the New Victorian Inn & Suites Omaha remains a practical, comfortable choice for budget-conscious travelers and families looking for a hospitable and convenient place to stay in Omaha.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 20 hotels in and around Carter Lake