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Hotel Casablanca City Center

Casablanca , 83/85 Bd De La Liberté Benjdia (Show on Map)

6.4

Rated

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Casablanca City Center is praised for its strategic central location in Casablanca, providing convenient access to key city attractions and transportation options. The proximity to Casa Port and various tourist locations makes it an appealing choice for those wanting to explore the city, although some concerns about the surrounding neighborhood's safety are noted.

The breakfast experience at the hotel is generally positive, with guests appreciating the delicious, varied offerings and attentive service. The Moroccan buffet is particularly favored, though improvements could be made in areas such as food variety and quality, particularly regarding cheeses, jams, and yogurt. Instances of inadequate cleanliness and service are mentioned, but overall, breakfast is seen as a refreshing start to the day for many guests.

Rooms at the hotel are spacious and comfortable, with positive mentions of their arrangement and large balconies enhancing the stay. The clean and quiet accommodations, coupled with quality amenities like air conditioning and spacious bathrooms, contribute to a pleasant guest experience. Despite this, some concerns regarding cleanliness, lighting, and certain facilities like showers and towels exist.

Cleanliness receives a mix of feedback. Many guests commend the hotel for maintaining cleanliness to a high standard daily, although some report issues with dust, unclean bathrooms, and the presence of insects. These inconsistencies hint at areas for improvement while still providing a generally clean environment for most guests.

The staff at Hotel Casablanca City Center is regarded highly, contributing significantly to the overall positive experience with their warm hospitality and professionalism. Specific individuals such as Mohamed, Icham, Khadija, Nahal, and Youssef receive particular praise for their exceptional service. The staff's friendliness and helpfulness are major factors enhancing the guest experience.

Parking options at the hotel offer a mixed experience. Free parking is available, appealing to budget-conscious travelers, along with a monitored garage for motorcycles. However, the underground parking's steep access and limited spaces present challenges for some drivers. Guests may find parking convenient but should prepare for potential hurdles in securing a spot.

Finally, the beds are often lauded for their comfort, with positive remarks on the mattresses contributing to a restful stay. Though feedback on pillow comfort and occasional bed cleanliness concerns exist, the majority of guests enjoy a satisfactory sleeping experience. Overall, Hotel Casablanca City Center offers a comfortable stay with areas of improvement that could further enhance the guest experience.
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Family Friendly Hotel

Hotel Casablanca City Center provides a central location and comfortable rooms suitable for families. Its accessibility to Casablanca's attractions and dining options makes it a practical choice for families looking to explore the city.

Hotel with Parking

Situated near the city center and accessible to El Maarif, this hotel offers free self parking on site. Parking is available at no extra cost.

Accessible Hotel

This hotel has facilities for disabled guests and a lift.

3-Star Hotel

Located on Boulevard de la Liberté, this hotel offers a convenient location in the city center. It provides a comfortable and accessible base for exploring Casablanca.

Business Hotel

Room Types

Double Room Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as city views. The unit has 1 bed.

Twin Room Providing free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned twin room provides a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as city views. The unit offers 2 beds.

Deluxe Triple Room Featuring free toiletries, this triple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned triple room features a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as city views. The unit has 3 beds.

Deluxe Family Room Offering free toiletries, this family room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned family room offers a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as city views. The unit offers 3 beds.

About Hotel Casablanca City Center

License: 00000XX0000

Guest Reviews

6.4

Rated

Location

Hotel Casablanca City Center boasts a prime location in Casablanca, offering guests convenient access to the city's key attractions and transportation options. Its central position makes it easy to reach popular sites and major supermarkets, while also providing the comfort of parking facilities right at the doorstep. Despite being quite central, the hotel is slightly removed from the hustle and bustle, which might not appeal to everyone. The surrounding neighborhood, though strategically positioned, could raise some safety concerns for guests. Nevertheless, the location remains a highlight for those seeking proximity to Casa Port and a variety of tourist locations.

Breakfast

The breakfast experience at Hotel Casablanca City Center presents a mixed bag according to guest reviews. Many visitors express satisfaction with the delicious and varied offerings, noting it as a fresh and delightful start to the day. Some praise the Moroccan buffet for its enjoyable selection and sumptuous dishes. Attentive service is highlighted as a positive aspect, with some guests appreciating the on-time service and the ability to exchange currency during breakfast.

However, there are areas where the breakfast could improve. Several reviews point out issues such as limited variety, the need for higher quality in specific items like cheeses, jams, and yogurt, and criticisms of the orange juice's quality. Moreover, some guests have faced disappointing experiences due to inadequate cleanliness and occasional lapses in service, with reports of small issues like missing utensils and flies on bread and pastries.

Overall, while the breakfast has its high points, reflected in some enthusiastic reviews praising its excellence, there are also mentions of aspects that could be enhanced to better align with the expectations associated with a four-star hotel experience.

Rooms

Hotel Casablanca City Center boasts spacious rooms that offer ample comfort and convenience. Many guests praise the size and arrangement of the rooms, noting that some even feature large balconies to enhance the experience. Despite mixed feedback on cleanliness, there are positive mentions of clean and quiet accommodations. The establishment garners appreciation for its excellent location and quality amenities, including air conditioning and big bathrooms. The breakfast service and hospitality are particularly highlighted as aspects that add to a pleasant stay. However, there are concerns about lighting, noise from traffic, and the condition of certain facilities, such as showers and towels, which need attention. Overall, the hotel provides a generally comfortable and inviting environment but could improve in some areas for a more consistent guest experience.

Beds

The beds at Hotel Casablanca City Center are often praised for their comfort, with numerous guests highlighting their enjoyable sleeping experience. Many found the beds to be very comfortable, with some describing them as super comfortable and comfy. The mattresses generally received positive remarks, contributing to a restful stay. However, a few guests noted concerns with cleanliness and bed-making, with one mentioning an itchy bed and another pointing out unclean beds. While the standard of bedding generally receives good reviews overall, feedback on pillow comfort is mixed, with some guests finding them to be big and quite hard. Despite these occasional critiques, most guests report a satisfactory experience with the beds at the hotel.

Cleanliness

Hotel Casablanca City Center has presented a mixed bag when it comes to cleanliness according to guest reviews. Many praise the hotel for its comfortable and very clean rooms, with cleanliness maintained daily to a high standard. Guests appreciate that everything in the hotel is generally kept very clean, offering a comfortable stay for those who prioritize hygiene.

However, a closer look reveals some areas for improvement. Several guests reported issues such as dust on surfaces, unclean bathrooms with mould, and the presence of insects and even a cockroach. A strong food smell pervasive throughout the hotel, including in the rooms, raised concerns for some visitors. The musty odor of bedding and lingering issues with garbage left by previous occupants suggest gaps in regular housekeeping.

In summary, while many guests found the cleanliness standards commendable, inconsistencies in room maintenance and hygiene in some areas may affect the overall experience for future visitors.

Staff

Hotel Casablanca City Center boasts a highly regarded team of staff appreciated for their warm hospitality and professionalism. A reoccurring theme in guest reviews highlights the staff as exceptionally welcoming and attentive, making guests feel at ease during their stay. Individuals such as Mohamed, Icham, Khadija, Nahal, and Youssef at the reception notably receive praise for their dedication to service. Most reviews emphasize the staff's friendliness and helpfulness, contributing significantly to the overall positive experience. Although there are minor mentions of less favorable encounters, particularly in the breakfast room, the prevailing sentiment regarding hotel staff remains overwhelmingly positive. The staff's genuine friendliness and their top-notch service are key aspects that enhance the guest experience at this centrally located hotel.

Parking

Hotel Casablanca City Center presents a mixed experience when it comes to parking options. For guests traveling by car, the hotel offers a few different solutions, though these can come with some challenges. There is free parking available, which is certainly an attractive option, particularly for budget-conscious travelers. Parking at one of the nearby spots can be achieved without much difficulty, especially during nighttime when spaces are more readily available. For those needing more assurance, there is a monitored garage option, which is a boon for motorcycle enthusiasts in particular. However, the underground parking comes with its own set of complexities, including steep access that might deter some drivers and a reported lack of maintenance. While making a reservation can secure a parking spot, the limited number of spaces and complicated access may contribute to a less than satisfying experience. In short, while Hotel Casablanca City Center does offer various parking options, guests should be prepared for some hurdles in securing a convenient spot for their vehicles.

No, Hotel Casablanca City Center doesn't have any pool.

No, a spa isn't available at Hotel Casablanca City Center.

No, Hotel Casablanca City Center doesn't allow dogs.

Yes, parking facilities are available at Hotel Casablanca City Center.

No, Hotel Casablanca City Center doesn't have a gym.

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