Kenzi Tower Hotel
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Summary of reviewsThe Kenzi Tower Hotel in Casablanca is celebrated for its excellent location in the business district and Maarif neighborhood. Guests find it ideal for shopping, dining and exploring city attractions like the downtown and historic Medina. Panoramic views from higher floors, particularly of the Hassan II Mosque, enhance its appeal.
Breakfast experiences are generally positive with guests appreciating the quality and variety, including delicious fresh orange juice, bread and cheese. However, there are suggestions for more diverse options such as fresh fruits and cold cuts. Service speed during breakfast has received some criticism, but the overall dining experience remains favorable due to the delightful views and spacious rooms.
Dinner at the hotel offers refined meals with commendable service, especially highlighted at the Sens restaurant. The ambiance is enhanced by magnificent views from the 28th floor. Nevertheless, the high prices and limited dining options, including issues with room service and freshness of some dishes, are areas of concern.
Rooms are praised for their spaciousness, comfort and stunning views of Casablanca. Guests appreciate the elegant decor and comfortable bedding. Yet, improvements in cleanliness, maintenance and updating furnishings are suggested to better meet five-star standards. Despite these areas for improvement, the friendly and attentive staff significantly enhance the overall experience.
Cleanliness reviews are mixed with many guests finding the hotel well-maintained and comfortable, though some report issues with dirty towels, stained carpets and musty smells.
The staff receives high praise for their friendliness and professionalism, particularly the reception and housekeeping teams. Guests frequently mention individuals who go above and beyond to ensure a pleasant stay.
WiFi connectivity in public areas is generally good, but room connectivity can be inconsistent. The spa services, especially massages, are well-regarded, though the facilities could benefit from updates. The gym is appreciated for its presence but noted for needing better maintenance and more equipment.
The indoor pool, while enjoyable, has occasional issues with temperature and maintenance. Parking services, especially valet parking, are considered convenient despite some space and location drawbacks.
Families find the hotel accommodating with family-friendly facilities and attentive staff, though occasional maintenance and cleanliness issues are mentioned. Beds are highly praised for their comfort, significantly contributing to a restful stay.
In summary, Kenzi Tower Hotel offers a comfortable and well-located stay with friendly service, though some improvements in maintenance, cleanliness and updates are required to fully meet five-star expectations.
Categories
Breakfast experiences are generally positive with guests appreciating the quality and variety, including delicious fresh orange juice, bread and cheese. However, there are suggestions for more diverse options such as fresh fruits and cold cuts. Service speed during breakfast has received some criticism, but the overall dining experience remains favorable due to the delightful views and spacious rooms.
Dinner at the hotel offers refined meals with commendable service, especially highlighted at the Sens restaurant. The ambiance is enhanced by magnificent views from the 28th floor. Nevertheless, the high prices and limited dining options, including issues with room service and freshness of some dishes, are areas of concern.
Rooms are praised for their spaciousness, comfort and stunning views of Casablanca. Guests appreciate the elegant decor and comfortable bedding. Yet, improvements in cleanliness, maintenance and updating furnishings are suggested to better meet five-star standards. Despite these areas for improvement, the friendly and attentive staff significantly enhance the overall experience.
Cleanliness reviews are mixed with many guests finding the hotel well-maintained and comfortable, though some report issues with dirty towels, stained carpets and musty smells.
The staff receives high praise for their friendliness and professionalism, particularly the reception and housekeeping teams. Guests frequently mention individuals who go above and beyond to ensure a pleasant stay.
WiFi connectivity in public areas is generally good, but room connectivity can be inconsistent. The spa services, especially massages, are well-regarded, though the facilities could benefit from updates. The gym is appreciated for its presence but noted for needing better maintenance and more equipment.
The indoor pool, while enjoyable, has occasional issues with temperature and maintenance. Parking services, especially valet parking, are considered convenient despite some space and location drawbacks.
Families find the hotel accommodating with family-friendly facilities and attentive staff, though occasional maintenance and cleanliness issues are mentioned. Beds are highly praised for their comfort, significantly contributing to a restful stay.
In summary, Kenzi Tower Hotel offers a comfortable and well-located stay with friendly service, though some improvements in maintenance, cleanliness and updates are required to fully meet five-star expectations.
Luxury Hotel
Located in the iconic Twin Center towers, this five-star hotel provides impressive panoramic views of the city and the Atlantic. It offers luxurious comfort, elegant rooms and suites, multiple dining venues, a spa, and a pool.
Hotel Taking Steps Towards Sustainability
Listed with an "Eco Friendly" amenity, this hotel maintains a non-smoking environment in rooms and public areas, with designated smoking spaces. It also uses recycling, LED lights, and energy-saving switches.
Hotel for Honeymoon
The Kenzi Tower Hotel stands out with its panoramic city views and upscale amenities. The luxurious rooms and spa provide a relaxing and romantic setting. Its central location in Maarif offers convenient access to shopping and nightlife.
Hotel with Spa
The Kenzi Tower Hotel features an 800m² O'Spa by Cinq Mondes, known for its luxurious products and professional therapists. The spa offers oriental care, an indoor swimming pool with water cannons, hammams, saunas, a jacuzzi, and a fitness room. Cinq Mondes provides deep regeneration of body and mind.
Family Friendly Hotel
Kenzi Tower Hotel provides spacious rooms and suites suitable for families. While specific family amenities may be limited, its central location allows easy access to Casablanca's attractions. The hotel's height provides unique views that can be enjoyable for families.
Dog Friendly Hotel
Kenzi Tower Hotel is identified as a dog-friendly hotel. While specific amenities are not detailed, the hotel generally welcomes pets, making it a suitable option for travelers with dogs.
Romantic Hotel
Kenzi Tower Hotel offers stunning city views from its high-rise location. The luxurious accommodations and amenities provide a romantic and memorable experience.
Hotel with Swimming Pool
The hotel boasts a stunning pool with panoramic city views. The combination of luxury and breathtaking scenery makes it a standout choice for discerning travelers.
Heated Pool
Business Hotel
The Kenzi Tower Hotel is strategically located in the business district of Casablanca, making it an ideal choice for business travelers. It features excellent conference facilities and a well-equipped business center to cater to professional needs.
Hotel with Parking
Located in the Twin Center, this hotel provides free private parking on site. Valet service is also offered, adding to the convenience for guests arriving by car.
Accessible Hotel
This hotel offers specific facilities for disabled guests, including wheelchair access, a toilet for disabled individuals, and a bathroom for disabled individuals.
Hotel with Gym
Provides a fitness center that is modern and equipped with a full set of equipment. It offers a good workout environment and is suitable for guests looking to maintain their fitness routine.
5-Star Hotel
Located in the iconic Twin Center, this hotel offers stunning panoramic views of Casablanca. Guests can enjoy luxurious accommodations, fine dining experiences, and a range of amenities, making it a landmark of sophistication and comfort.
Hotel with Heated Pool
Kenzi Tower Hotel provides complimentary access to its indoor heated swimming pool and hot tub, offering a relaxing amenity with panoramic city views from its central Casablanca location.
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
No
Do you perform temperature checks upon guests' arrivals?
Yes, to all guests
Show more...Yes, to all guests
Guest Reviews
The Kenzi Tower Hotel in Casablanca enjoys an enviable location, highly praised by guests for its central and strategic positioning in the business district and Maarif neighborhood. This ideal location is perfect for both shopping and dining, offering proximity to a multitude of restaurants, cafes and markets. Guests appreciate the convenience of being within walking distance of many city attractions, including the vibrant downtown and historic Medina. The breathtaking views, particularly from the higher floors, add to the hotel's charm with panoramic vistas of the city and the Hassan II Mosque frequently highlighted. The combination of excellent location, commendable services and friendly staff make it a favored choice for travelers exploring Casablanca. Despite some minor criticisms regarding room updates and cleanliness, the overall sentiment underscores the hotel's centrality and the convenience it offers.
Kenzi Tower Hotel offers a variety of breakfast experiences that range from exceptional to average, according to guest reviews. Positively highlighted aspects include the quality and variety of the breakfast. Many guests described the breakfast as excellent, super delicious and exceptional with plentiful and diverse options. Some enjoyed a royal breakfast with varied choices and great quality food. The fresh orange juice, bread and cheese served by room service were particularly appreciated.
However, there are mixed opinions regarding the overall breakfast experience. While some found the spread to be good and acceptable, others felt it was lacking essential items such as cold cuts, fresh fruits, smoked salmon and higher quality coffee. It was noted that some options were limited and seemed to be supermarket-ready products. A few guests mentioned the buffet breakfast not being comprehensive enough, especially in terms of savory options and some cited the breakfast as not living up to its cost.
Service speed and responsiveness during breakfast were frequently criticized with some guests experiencing slow service. Despite these inconsistencies, the delightful view from the top floor and the spacious rooms were often praised, adding to the overall positive dining experience. While Kenzi Tower Hotel generally provides a satisfying breakfast for many, there are suggestions for improvement to meet the expectations of all its guests.
Dining at the Kenzi Tower Hotel presents a mixed experience with many guests appreciating the varied and quality dishes offered, especially the delicious and refined meals served by commendable chefs. The grandeur of having dinner on the 28th floor adds to the ambiance with magnificent views enhancing the dining experience. The Sens restaurant, in particular, is noted for its excellent staff and good quality dishes.
However, some areas leave guests wanting. The high prices at the hotel’s restaurants, in comparison to the overall quality, can be off-putting. The absence of an à la carte option during dinner limits choices to a buffet, which some find overpriced and less satisfactory. Room service also draws criticism for its mediocre food quality and high costs.
An unfortunate detail mentioned includes the freshness of the fish and instances of delayed service. The bar's beverages, like orange juice, have been described as overpriced and less flavorful. Despite some less favorable reviews about the dining experience post-10 pm being restricted to room service only and a smoking environment at the sky bar, the hotel maintains a reputation for good meals overall. The occasional plate of fruits, including watermelons, melons and oranges, adds a refreshing note to the dining offerings.
The Kenzi Tower Hotel's rooms receive praise for their spaciousness and comfort. Many guests highlight the large, well-equipped rooms with delightful bathrooms and impressive views, especially from higher floors, allowing panoramic glimpses of Casablanca. The decor is often described as elegant and beautiful, adding to the overall pleasant ambiance. Additionally, the bedding is found to be very comfortable, contributing to a good night's sleep.
Despite these positives, there are a few consistent areas for improvement. Room cleanliness often falls short of expectations with reports of musty smells, dirty carpets and spotted furniture. Some guests experience maintenance issues like non-functional showers, defective plumbing and air conditioning problems. Several reviews also note that the furniture and decor could benefit from updates to align with a five-star standard.
While the staff is generally described as friendly and attentive, certain service aspects—such as room service charges and occasional lapses in housekeeping—are seen as points that need addressing. Overall, the hotel offers a spacious and comfortable stay but could benefit from improvements in cleanliness and maintenance to meet luxury expectations fully.
The beds at Kenzi Tower Hotel are consistently praised for their excellent quality and comfort. Guests particularly appreciate the very good and top-notch bedding with many remarking on the decidedly comfortable experience. The luxurious and spacious rooms, complemented by the comfortable king-size beds, make for a highly satisfactory stay. Overall, the bed comfort at Kenzi Tower Hotel contributes significantly to a pleasant and restful visit, often mentioned alongside the great location and impressive views.
Kenzi Tower Hotel has received mixed reviews regarding its cleanliness, yet it largely remains a commendable choice for travelers. Many guests have highlighted the impeccable cleanliness of the rooms and overall establishment, noting the comfortable and well-maintained environment. Positive feedback frequently mentions the prompt and attentive cleaning staff, spotless rooms and well-kept spaces.
Some visitors have described the hotel as one of the best in Morocco, praising both the staff behavior and room cleanliness. Reviews also point out that the rooms are not only clean but also spacious and comfortable, providing a pleasant stay.
However, there have been occasional remarks about certain areas needing more attention. Issues such as dirty towels, poorly maintained bathrooms, stained carpets and unpleasant odors were mentioned by some guests. Despite this, the general consensus remains positive with many finding the hotel very clean, comfortable and well-located.
In summary, while there are areas that could use improvement, most travelers have found Kenzi Tower Hotel to be clean and inviting, offering a satisfactory level of comfort and service.
Guests rave about the staff at Kenzi Tower Hotel, frequently mentioning their friendliness, professionalism and helpfulness. Reviewers highlight the exceptional reception team, naming individuals like Sanaa, Khalil, Younès, Manal and Mohsen for their outstanding service and welcoming demeanor. The staff is commended for being both polite and attentive, consistently providing excellent customer service and maintaining a cheerful attitude. The reception and housekeeping teams are especially noted for their efficiency and responsiveness.
Guests appreciate the warm and professional welcome right from check-in to check-out with many describing the interactions as top-notch. The concierge services also receive high praise for being helpful and available for reservations. Overall, reviewers describe the staff as a significant highlight of their stay, often referring to them as amazing, courteous and consistently friendly. Despite a few isolated complaints regarding staff availability and service delays, the overwhelming sentiment is that the staff at Kenzi Tower Hotel contributes significantly to a memorable and pleasant stay.
The WiFi at Kenzi Tower Hotel receives mixed reviews from guests. Many highlight the good and fast WiFi available throughout the hotel, praising its excellent connectivity and speed. In public areas, several guests mention that the WiFi works perfectly, ensuring a smooth online experience. However, there are some inconsistencies noted, particularly with WiFi connectivity in the rooms. Some guests experience frequent disconnections, slow speeds or no connectivity at all in their rooms. Despite these issues, the overall impression is that the hotel provides strong WiFi in most areas with room connectivity being an area that could benefit from improvement.
The Kenzi Tower Hotel offers a spa experience that is generally well-regarded by its guests. Many visitors highlight the quality of the treatments with particular praise for the incredible massages by staff members like Esma and the professional demeanor of the spa service team. Despite the spa facilities being a bit dated and currently undergoing maintenance, the services provided are consistently described as top-notch and wonderful.
Though the SPA manager may not always be attentive, the overall service is characterized as caring and the facial treatments, while on the pricier side, add to the luxurious atmosphere. The convenience of valet parking and excellent concierge services further enhance the guest experience. However, the gym facilities could use some improvement, described as small and damaged. Guests looking for a complete relaxation package might find the spa services at Kenzi Tower Hotel a satisfying part of their stay.
The Kenzi Tower Hotel offers a gym for its guests, though opinions on it are mixed. While some find it clean, modern and equipped with a full set of equipment, others feel it is small and lacks the variety expected from a luxury hotel. There have also been mentions of old and rusty equipment, which detracts from the overall experience. However, the hotel does boast world-class facilities overall, including a spa managed by a dedicated team. The gym's presence is appreciated, but there is room for improvement to align it more closely with the luxurious standards of the rest of the hotel.
Kenzi Tower Hotel's pool generally receives positive remarks from guests with many highlighting it as a great and enjoyable amenity to spend leisure time. The heated indoor pool, despite being on the smaller side, provides a fun and pleasant experience. However, there are some concerns regarding cleanliness, temperature and maintenance. At times, guests noted the pool being colder than expected or even closed without prior notice. Additionally, the lack of supervision and essential tools like towels or cleaning brushes has been mentioned. Despite these occasional drawbacks, the pool is frequently appreciated for its overall enjoyment and the relaxation it offers to guests.
Kenzi Tower Hotel generally receives positive feedback regarding its parking services despite a few minor criticisms. Guests particularly appreciate the valet parking, finding it very convenient and useful, especially given the hotel's crowded downtown location. The valet service is described as easy and efficient for both dropping off and retrieving cars. Many also commend the combined valet parking and concierge services for their excellence.
However, some guests note that the parking space is compact and that there are limited parking spots. Additionally, a few reviewers mention that the parking area is awkwardly located and that there can be long waits to get cars back at times. Despite these issues, the overall sentiment indicates that the valet service adds a significant benefit to the overall hotel experience.
Kenzi Tower Hotel offers a generally family-friendly environment with several positives noted by past guests. Many families have had enjoyable stays, appreciating the excellent family service and the hotel’s efforts to be accommodating. The family-friendly facilities and family rooms with magnificent views stand out as highlights. Additionally, guests commended the attentive staff who helped and cared for their families, ensuring their needs were met.
However, there have been a few instances where guests experienced issues, such as broken baby beds and cleanliness problems. Some reported dirty bathrooms, clogged sinks and rooms smelling of smoke, while others mentioned the inconvenience of incomplete curtains and water temperature issues in the showers. A few families noticed that their infants had dirty knees and hands from crawling on the carpet.
Overall, while Kenzi Tower Hotel caters well to families with comfortable accommodations and friendly service, it seems there are occasional maintenance and cleanliness issues that could detract from the experience.
The Kenzi Tower Hotel in Casablanca has received mixed reviews regarding its five-star rating, facilities and services. While some guests describe their stay as attractive and believe that the hotel deserves its five stars, others feel that it falls short of the expected standards for a luxury establishment. Common concerns include dated furnishings and carpets that do not align with the decor typical of a five-star hotel.
Several travelers noted that the overall quality and cleanliness of the hotel do not meet the high standards usually associated with a five-star rating. Comparisons to other five-star hotels in Casablanca suggest that the Kenzi Tower lacks certain premium elements, particularly with its service and food quality. The service, in particular, has garnered criticism for not providing the exceptional experience that guests anticipate at this level.
Despite the appealing features such as a pianist in the hotel bar, guests have expressed disappointment in the lack of attention to detail and the perceived value for money. The consensus is that while the Kenzi Tower Hotel may maintain some attractive aspects of a five-star establishment, it often does not meet the high expectations associated with its rating.
Situated in Casablanca's business district, the Kenzi Tower Hotel presents an ideal option for business travelers. Its central location offers a convenient and walkable area, making it a perfect choice for both work and leisure. The hotel features excellent conference facilities and a well-equipped business center, catering effectively to professional needs. Rooms are tailored for business, complete with a large desk suitable for working, though some guests noted the absence of certain business amenities like USB outlets. Overall, the hotel consistently receives high praise from business travelers, highlighting its suitability for business trips.
Kenzi Tower Hotel’s indoor pool receives consistent praise from its guests, who highlight its clean and well-maintained area. Despite its compact size, the heated pool is noted to be enjoyable, providing a fun and relaxing environment. Many visitors spent considerable time there, showing that it added significant value to their stay. Overall, the indoor pool stands out as a notable feature, contributing positively to the hotel experience.
Kenzi Tower Hotel offers an exceptional experience for honeymooners, providing opulent suites with open tubs that contribute to a great honeymoon experience. Newlyweds often receive free room upgrades, making their stays even more memorable. The honeymoon suites are particularly praised for being amazing, adding a touch of luxury to the very first night of marriage. The hotel staff goes above and beyond to arrange everything for a perfect honeymoon, solidifying its reputation as an ideal choice for couples celebrating their new union. However, it is worth noting that some facilities, like the pool, may be under renovation, which guests should be informed of in advance. Despite a few minor drawbacks, the overall experience remains highly positive for honeymooners.
Kenzi Tower Hotel offers an ambiance of luxury that resonates throughout its suites and facilities. Guests frequently highlight the spacious, bright and well-appointed suites equipped with all the necessary comforts and amenities, ensuring a relaxing stay. The hotel's modern design and upscale feel contribute to its appeal as a luxury class hotel, providing a setting that feels both comfortable and exclusive.
The luxurious rooms and lobby add to the overall opulence, while the reception area exudes comfort and sophistication. Guests appreciate the top-notch services provided by the attentive staff, adding to the feeling of a truly luxurious stay. The hotel's facilities, food and panoramic views are also consistently praised, affirming its place as a worthy establishment for those seeking both comfort and luxury.
However, it's noteworthy that some guests feel the hotel, while luxurious, has elements that are a bit dated and not quite up to the five-star standard. Despite this, the general consensus remains positive with the majority of guests valuing the luxury and comfort that Kenzi Tower Hotel provides.
Kenzi Tower Hotel offers a romantic setting ideal for couples, boasting beautiful views that create a perfect ambiance for a honeymoon or a romantic getaway. Guests have enjoyed romantic dinners at the hotel's restaurant, appreciating the overall romantic atmosphere. The attentive and caring staff further enhances the experience, ensuring a memorable stay. Despite occasional issues such as a cold room and lack of special benefits for honeymooners, the hotel's romantic allure and magnificent views from the rooms make it an appealing choice for couples seeking a romantic retreat.
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Location
Breakfast
However, there are mixed opinions regarding the overall breakfast experience. While some found the spread to be good and acceptable, others felt it was lacking essential items such as cold cuts, fresh fruits, smoked salmon and higher quality coffee. It was noted that some options were limited and seemed to be supermarket-ready products. A few guests mentioned the buffet breakfast not being comprehensive enough, especially in terms of savory options and some cited the breakfast as not living up to its cost.
Service speed and responsiveness during breakfast were frequently criticized with some guests experiencing slow service. Despite these inconsistencies, the delightful view from the top floor and the spacious rooms were often praised, adding to the overall positive dining experience. While Kenzi Tower Hotel generally provides a satisfying breakfast for many, there are suggestions for improvement to meet the expectations of all its guests.
Dinner
However, some areas leave guests wanting. The high prices at the hotel’s restaurants, in comparison to the overall quality, can be off-putting. The absence of an à la carte option during dinner limits choices to a buffet, which some find overpriced and less satisfactory. Room service also draws criticism for its mediocre food quality and high costs.
An unfortunate detail mentioned includes the freshness of the fish and instances of delayed service. The bar's beverages, like orange juice, have been described as overpriced and less flavorful. Despite some less favorable reviews about the dining experience post-10 pm being restricted to room service only and a smoking environment at the sky bar, the hotel maintains a reputation for good meals overall. The occasional plate of fruits, including watermelons, melons and oranges, adds a refreshing note to the dining offerings.
Rooms
Despite these positives, there are a few consistent areas for improvement. Room cleanliness often falls short of expectations with reports of musty smells, dirty carpets and spotted furniture. Some guests experience maintenance issues like non-functional showers, defective plumbing and air conditioning problems. Several reviews also note that the furniture and decor could benefit from updates to align with a five-star standard.
While the staff is generally described as friendly and attentive, certain service aspects—such as room service charges and occasional lapses in housekeeping—are seen as points that need addressing. Overall, the hotel offers a spacious and comfortable stay but could benefit from improvements in cleanliness and maintenance to meet luxury expectations fully.
Beds
Cleanliness
Some visitors have described the hotel as one of the best in Morocco, praising both the staff behavior and room cleanliness. Reviews also point out that the rooms are not only clean but also spacious and comfortable, providing a pleasant stay.
However, there have been occasional remarks about certain areas needing more attention. Issues such as dirty towels, poorly maintained bathrooms, stained carpets and unpleasant odors were mentioned by some guests. Despite this, the general consensus remains positive with many finding the hotel very clean, comfortable and well-located.
In summary, while there are areas that could use improvement, most travelers have found Kenzi Tower Hotel to be clean and inviting, offering a satisfactory level of comfort and service.
Staff
Guests appreciate the warm and professional welcome right from check-in to check-out with many describing the interactions as top-notch. The concierge services also receive high praise for being helpful and available for reservations. Overall, reviewers describe the staff as a significant highlight of their stay, often referring to them as amazing, courteous and consistently friendly. Despite a few isolated complaints regarding staff availability and service delays, the overwhelming sentiment is that the staff at Kenzi Tower Hotel contributes significantly to a memorable and pleasant stay.
Wi-Fi
Spa
Though the SPA manager may not always be attentive, the overall service is characterized as caring and the facial treatments, while on the pricier side, add to the luxurious atmosphere. The convenience of valet parking and excellent concierge services further enhance the guest experience. However, the gym facilities could use some improvement, described as small and damaged. Guests looking for a complete relaxation package might find the spa services at Kenzi Tower Hotel a satisfying part of their stay.
Gym
Pool
Parking
However, some guests note that the parking space is compact and that there are limited parking spots. Additionally, a few reviewers mention that the parking area is awkwardly located and that there can be long waits to get cars back at times. Despite these issues, the overall sentiment indicates that the valet service adds a significant benefit to the overall hotel experience.
Family
However, there have been a few instances where guests experienced issues, such as broken baby beds and cleanliness problems. Some reported dirty bathrooms, clogged sinks and rooms smelling of smoke, while others mentioned the inconvenience of incomplete curtains and water temperature issues in the showers. A few families noticed that their infants had dirty knees and hands from crawling on the carpet.
Overall, while Kenzi Tower Hotel caters well to families with comfortable accommodations and friendly service, it seems there are occasional maintenance and cleanliness issues that could detract from the experience.
5 Star
Several travelers noted that the overall quality and cleanliness of the hotel do not meet the high standards usually associated with a five-star rating. Comparisons to other five-star hotels in Casablanca suggest that the Kenzi Tower lacks certain premium elements, particularly with its service and food quality. The service, in particular, has garnered criticism for not providing the exceptional experience that guests anticipate at this level.
Despite the appealing features such as a pianist in the hotel bar, guests have expressed disappointment in the lack of attention to detail and the perceived value for money. The consensus is that while the Kenzi Tower Hotel may maintain some attractive aspects of a five-star establishment, it often does not meet the high expectations associated with its rating.
Business
Indoor Pool
Honeymoon
Luxury
The luxurious rooms and lobby add to the overall opulence, while the reception area exudes comfort and sophistication. Guests appreciate the top-notch services provided by the attentive staff, adding to the feeling of a truly luxurious stay. The hotel's facilities, food and panoramic views are also consistently praised, affirming its place as a worthy establishment for those seeking both comfort and luxury.
However, it's noteworthy that some guests feel the hotel, while luxurious, has elements that are a bit dated and not quite up to the five-star standard. Despite this, the general consensus remains positive with the majority of guests valuing the luxury and comfort that Kenzi Tower Hotel provides.
Romantic
Yes, Kenzi Tower Hotel has pool(s) that belong to one or more of the following categories: Heated Pool.
Yes, a spa is available at Kenzi Tower Hotel.
Yes, Kenzi Tower Hotel welcomes dogs.
Yes, parking facilities are available at Kenzi Tower Hotel.
Yes, Kenzi Tower Hotel has a gym.
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