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Summary of reviewsPremiere Classe Casablanca Centre Ville garners positive reviews for several aspects, making it an attractive choice for travelers, particularly those prioritizing convenience and affordability. The hotel's prime location, central to many key sites in Casablanca and close to both Casa Voyageurs and Casa Port train stations, stands out as a major benefit. Guests appreciate its ease of access to public transport, including the tram and its proximity to shops, restaurants and essential services.
The hotel offers ample and secure parking facilities, including indoor and underground options, catering especially well to motorcyclists and those arriving by car. Many visitors commend the free parking availability and its 24-hour surveillance, which contributes to a hassle-free stay.
Breakfast receives mixed feedback, but many guests favorably describe it as good value with a diverse buffet, including scrambled eggs, yogurt, fruits and vegetables. However, the meal service could benefit from improvements in variety and freshness to meet all guests' expectations.
Room conditions also vary; while some find the accommodations modern, clean and well-organized despite their small size, others note issues with cleanliness, maintenance and the comfort of beds and pillows. Daily room service maintains general tidiness, which many guests appreciate.
Cleanliness within the hotel is generally well-regarded, although there are noted areas needing attention, such as dirty floors and unclean bathrooms. The effort to maintain a tidy environment is recognized, but consistency in cleanliness standards would enhance the overall guest experience.
The staff at Premiere Classe Casablanca Centre Ville receives high praise for their friendliness, professionalism and willingness to assist. Reception staff notably contribute to positive first impressions and the general atmosphere, although occasional instances of less favorable service are mentioned.
WiFi services are another mixed aspect with many guests finding the connectivity good, stable and suitable for all devices, while others experience poor signals and instability, especially in the rooms.
Premiere Classe Casablanca Centre Ville is well-suited for business travelers due to its combination of affordability, modern style, functional amenities like work desks and a reliable Internet connection. Its proximity to public transport is particularly beneficial for those commuting and the reception staff's promptness is a notable advantage.
Accessibility features, such as proximity to public transport and key amenities, secure parking and the presence of a private elevator, make the hotel an appealing option for diverse travelers, including those with disabilities.
Overall, Premiere Classe Casablanca Centre Ville's prime location, helpful staff, secure parking and value for money make it a practical choice for short stays or business trips in Casablanca, provided guests are aware of the potential variability in room comfort and breakfast quality. Show more
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Categories
Cheap Hotel
Premiere Classe Casablanca Centre Ville offers budget accommodation. It is a practical choice for travelers looking for low-cost lodging, with basic amenities provided.
Accessible Hotel
The hotel provides rooms and facilities for disabled guests, wheelchair access, a toilet and bathroom for disabled individuals, and a lift for accessibility.
Business Hotel
Hotel with Parking
Room Types
Double RoomThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Standard Twin RoomThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Guest Reviews
7.2
Good
Location
Premiere Classe Casablanca Centre Ville boasts a superb location, central to many of Casablanca's key spots. Its proximity to the Casa Voyageurs train station and Casa Port train station makes it an excellent choice for travelers in transit. The hotel is conveniently near the tram station, offering easy access to the city center. Its central positioning provides close proximity to shops, restaurants, cafes and essential services, making it a hassle-free option for visitors. The location is ideal for both short stays and those on business trips with the peaceful environment adding to its appeal. Parking facilities add to the convenience and the welcoming staff further enhances the overall experience at this strategically placed hotel.
Breakfast
The breakfast experience at Premiere Classe Casablanca Centre Ville has received mixed reviews. On the positive side, several guests described the breakfast as good, excellent and even phenomenal. There were mentions of a complete and diverse buffet with scrambled eggs, yogurt, fruits and vegetables available. Some guests appreciated the breakfast for being good value for money and praised the well-stocked and sufficient variety offered. The excellent and delicious breakfast was highlighted by a few with one guest specifically appreciating the extensive and delicious breakfast served at the neighboring Campanile hotel, which is part of the same complex.
Despite these positive notes, a considerable number of guests found the breakfast experience wanting. Common complaints included the lack of variety, freshness and quality. Many found the breakfast to be very basic, limited and repetitive. Specific criticisms cited watery scrambled eggs, aged vegetables and a lack of fresh fruit and meat options. Some guests described the breakfast as disappointing, very average and even awful, suggesting a need for improvement in both the variety and quality offered.
In conclusion, while some guests enjoyed their breakfast at the hotel, finding it satisfactory and value for money, a significant portion expressed the need for greater variety and freshness. The breakfast at Premiere Classe Casablanca Centre Ville could benefit from enhancements to meet the expectations of all its guests.
Rooms
At Premiere Classe Casablanca Centre Ville, room sizes tend to be on the smaller side, often described as narrow or cramped. Despite this, many guests find the rooms well-organized and functional, suitable for short stays or those looking for a convenient place to sleep. The overall cleanliness receives mixed reviews with some visitors praising the 'super clean' and 'very clean rooms', while others note issues such as sticky floors, general dirtiness and occasional pest problems.
The comfort level of the rooms also varies; some guests find the rooms 'comfortable', while others have issues with the beds being too hard or the pillows too soft. Several reviews mention that although the rooms are small, they are 'modern' and 'nicely decorated', reminiscent of the Ibis chain.
Bathroom facilities appear to need improvement with complaints about small sizes, non-functional showers and general maintenance issues. Some guests also note the lack of amenities like hairdryers, hand towels, drying space and glassware for drinking.
On a positive note, the hotel provides ample free parking and the rooms are often equipped with air conditioning. Additionally, despite some issues with cleanliness and maintenance, many guests appreciate the value for money, finding the rooms adeqate for a short stay and applauding the daily room service that maintains a level of tidiness.
For travelers prioritizing budget and proximity over spaciousness and luxury, Premiere Classe Casablanca Centre Ville offers a practical and functional stay, particularly for those planning to spend most of their time exploring the city rather than staying indoors.
Beds
At Premiere Classe Casablanca Centre Ville, guests had mixed feelings about the beds. Many guests found the beds to be comfortable, praising them for providing a restful night's sleep. Common remarks included "comfortable beds" and "bed was comfortable." Some guests noted that the bedding was excellent and described the rooms as clean and tidy.
However, a significant number of guests reported the beds as being too hard or firm, stating "hard bed" and "very hard bed" quite frequently. Additionally, a few reviews mentioned issues with bed cleanliness and the bed sheets not being changed regularly, although they were usually remade. There were also remarks about the pillows not being tight enough, which may detract from the overall comfort for some visitors.
Overall, while many guests experienced a satisfactory and comfortable sleep on the beds at Premiere Classe Casablanca Centre Ville, others found them a bit too firm for their liking or had concerns about cleanliness and room size. The hotel appears to have polarized opinions when it comes to bed comfort, suggesting personal preferences play a significant role in guest satisfaction.
Cleanliness
Premiere Classe Casablanca Centre Ville presents a somewhat mixed experience when it comes to cleanliness. Many guests commend the hotel for its overall cleanliness, mentioning clean rooms, well-maintained premises and spotless bedding. Rooms are often described as very clean with daily cleaning services ensuring a tidy environment. Guests appreciate the hotel's effort in maintaining a clean and comfortable atmosphere, highlighting that the cleanliness level is often unbelievable and commendable.
However, there are several recurring issues that detract from this positive impression. Some guests complained about dirty floors, sticky surfaces and unclean bathrooms. Reports of dust, old stains and smelly carpets in the hallways add to the concerns. A few reviewers mentioned specific instances of dirt, including mold in rooms and bathrooms, clogged sinks and traces of animals. The level of cleanliness in certain areas such as the entrance, lobby mat and corridors was sometimes noted as needing better attention.
Despite these issues, the hotel's effort to maintain cleanliness is evident in the positive feedback, although there are clear areas where improvements can be made. The general consensus is that while many parts of the hotel are well-maintained, consistent high standards of cleanliness across all areas are necessary to enhance the guest experience.
Staff
At Premiere Classe Casablanca Centre Ville, the overall sentiment towards the staff is overwhelmingly positive, spotlighting their polite, friendly and professional demeanor. Guests frequently mention the kindness and helpfulness of the reception staff, including notable mentions of employees like Soumia, Mrs. Soumanya, Dounia, Driss, Yassmine and Samir, who are praised for their dedication and big smiles. The staff's willingness to assist, even when faced with language barriers, stands out as a significant strength.
The reception team, in particular, receives high marks for their warm welcome and excellent service, contributing to a positive first impression upon arrival. Many reviewers highlight the professionalism and responsiveness of the staff, noting their attentive and respectful demeanor. Additionally, the housekeeping and breakfast teams are acknowledged for their courteous and trustworthy service.
However, there are occasional mentions of less favorable experiences, such as instances where the staff were perceived as not responsive or friendly initially, although these instances often improved over time. Some guests also noted instances of uncooperative or less flexible staff members, suggesting room for improvement in consistency.
Despite these occasional drawbacks, the overall impression of the staff at Premiere Classe Casablanca Centre Ville is one of a dedicated team striving to provide excellent service and making guests feel welcomed and well-cared for during their stay.
Wi-Fi
Premiere Classe Casablanca Centre Ville receives mixed feedback regarding its WiFi service. Many guests appreciate its good and excellent WiFi, noting stable and fast internet connections. It's particularly praised for catering to all devices and providing good coverage throughout the building. However, several guests highlight significant issues, including poor signals, areas with no WiFi and occasional instability, especially in the rooms. While some visitors find the Wi-Fi sufficient, others feel it needs substantial improvement to ensure a reliable connection across all areas.
Parking
Premiere Classe Casablanca Centre Ville offers a range of parking options that have left many guests satisfied. The hotel provides ample, secure parking, including an indoor garage and underground spaces, all of which are under 24-hour surveillance. Many reviews highlight the convenience of parking with guests experiencing no issues finding a spot upon arrival, even during the evening hours. The free parking service is appreciated with dedicated spaces available right in front of the hotel entrance. Motorcyclists will find specialized, secure spots for their vehicles, ensuring peace of mind. Overall, the parking facilities are spacious, well-guarded and exceptionally convenient for travelers.
Business
Premiere Classe Casablanca Centre Ville is highly regarded for its suitability for business travelers. It boasts a modern style and provides comfortable accommodations with functional amenities, including work desks. The hotel’s location offers a good balance between cost and convenience, being relatively close to a tram station, which can be a time-saver for those needing to commute.
Many guests have praised the reliable internet connection and the prompt, timely responses from the reception staff, which can be essential for business purposes. The hotel also acknowledges the need for proper documentation by efficiently issuing invoices for business trips.
While some noted that the breakfast service can be inconsistent, there are good value alternatives nearby for a satisfactory morning meal. Overall, it is deemed suitable for short stays or business trips and its cost-benefit ratio is appreciated by travelers. The positive attributes have earned the hotel loyalty from repeat guests, making it a favorable choice for work-related stays in Casablanca.
Accessible
Premiere Classe Casablanca Centre Ville offers notable accessibility features that make it an attractive option for travelers, including those with disabilities. Guests have highlighted its easy access to nearby amenities, such as BİM stores and mini marts and its convenient proximity to public transport, including the tram, which is not too far and provides straightforward access to various destinations. Accessible parking is well-reviewed with many mentioning secure underground parking, two-hour free parking at the marina and the overall availability and serenity of parking spaces.
The hotel's location near prominent points of interest, including the Casa Voyageurs train station, restaurants, supermarkets and laundry services, is another key advantage, allowing guests to conveniently explore the area either by foot or via public transport. Many visitors found the hotel's positioning close to the mosque, sea and other tourist attractions particularly appealing.
Additionally, the presence of a private elevator adds to the overall accessibility, ensuring ease of movement within the premises. The combination of affordability, accessibility and great value has left a positive impression on many guests, marking this hotel as a reliable choice in Casablanca.
No, Premiere Classe Casablanca Centre Ville doesn't have any pool.
No, a spa isn't available at Premiere Classe Casablanca Centre Ville.
No, Premiere Classe Casablanca Centre Ville doesn't allow dogs.
Yes, parking facilities are available at Premiere Classe Casablanca Centre Ville.
No, Premiere Classe Casablanca Centre Ville doesn't have a gym.