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Summary of reviewsHotel Cinco Tierras excels in multiple areas, making it a highly favored choice for travelers. The location is frequently praised for its convenience and cleanliness, situated on a quiet street yet close to the main square, restaurants and markets. Its proximity to Route 5 allows for easy access whether heading south from Santiago or taking a restful break on the way to Osorno. Despite its central location, guests enjoy peace away from the downtown noise, enhanced by beautifully decorated common areas.
The breakfast experience at the hotel is generally positive. Guests appreciate the delicious and plentiful offerings, noting the quality and freshness of the food. The variety includes fresh coffee beans and fruit with friendly, attentive service and the convenience of room service being a notable plus. Some guests, however, suggest adding healthier options and expanding the variety to include more fruits and items like scrambled eggs.
Rooms at Hotel Cinco Tierras are described as modern, clean and spacious. Guests often highlight the new furnishings and the overall modern aesthetic, which contribute to a comfortable and restful experience. While a few mention that the rooms could be on the smaller side, the excellent beds and comprehensive amenities more than compensate, ensuring a pleasant stay. The tasteful design and new facilities reinforce the hotel's commitment to guest comfort.
Cleanliness is a standout feature with many reviews noting the impeccable condition of rooms and facilities. The hotel maintains a well-organized and pleasurable atmosphere, bolstered by the efficient and attentive service of the staff. This commitment to cleanliness and maintenance adds to the overall positive guest experience.
The staff at Hotel Cinco Tierras consistently receive high praise for their friendliness and attentiveness. Guests commend the helpful reception team and often mention individuals like Don Mauricio, who make lasting positive impressions. The staff's commitment to safety, especially regarding COVID regulations, enhances the sense of care and professionalism, making guests feel welcomed and secure.
Parking facilities are another high point with guests appreciating the availability of secure and ample on-site parking. The presence of security cameras and options for both outdoor and indoor parking adds to the convenience and peace of mind for travelers, especially those with larger vehicles.
Lastly, the beds at Hotel Cinco Tierras are remarkably well-reviewed, often noted for their comfort, spaciousness and the quality of the mattresses. Spacious rooms and great heating further contribute to a restful night’s sleep, making the accommodations highly recommended for those in search of comfort.
In summary, Hotel Cinco Tierras provides a well-rounded, highly satisfactory experience with its excellent location, modern and clean rooms, delicious breakfast, exceptional staff, reliable parking and notably comfortable beds.
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