Fili Hotel at Nustar Cebu
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Summary of reviewsFili Hotel at Nustar Cebu is praised for its strategic location, modern design, and excellent service. Nestled within a casino and mall, it provides convenient access to attractions such as the ocean park and SM Seaside, making it a favored choice for event-goers, especially during the Cebu marathon. Despite being some distance from Cebu City’s center, its proximity to various attractions is appreciated. Guests highlight the clean rooms, diverse dining options, and picturesque views that make the hotel a striking addition to the city. While minor noise complaints are noted due to construction, the hotel's ambiance is elegant and spacious.
The breakfast experience at Fili Hotel is celebrated for its impressive variety and quality, featuring a buffet that caters to diverse palates with both local and international cuisine. Although occasional slow refilling has been mentioned during peak times, the buffet remains a highlight, with sumptuous offerings and excellent service making it highly recommended.
Guests enjoy spacious, beautifully designed rooms with modern amenities, consistently appreciating the hotel's cleanliness. The comfortable beds, stylish bathrooms, and stunning sea views enhance the experience, complemented by an attentive and friendly staff. Though minor issues like odors and cooling have been noted, the overall room experience is positive and contributes to a comfortable visit.
Cleanliness is a standout feature, with guests commendably noting the immaculate and modern environment. The friendly and helpful staff significantly contribute to the welcoming atmosphere, despite minor remarks about paint and dust from ongoing construction. The hotel’s additional facilities, such as the pools and fitness center, further enhance the guest experience with a touch of luxury.
The staff at Fili Hotel receive consistent praise for their exceptional service, professionalism, and friendliness. Specific employees like Earl, Duane, Edward, and Jan are highlighted for their efficiency, making the guest experience enjoyable despite some language challenges.
The hotel’s pool complex is well-received, particularly the infinity pool offering stunning views. Despite concerns about overcrowding and limited pool hours, the attentive staff ensure guest safety, enhancing the overall experience.
The beds are described as very comfortable, contributing to the overall room comfort. The spacious and modern rooms and large bathrooms make for a relaxing stay.
While Fili Hotel presents itself as a five-star destination, there are occasional shortcomings in service and amenities. However, the excellent breakfast offerings and the prospect of the mall opening nearby are anticipated to enhance the hotel’s appeal. The warmth and genuine care from the staff add a unique charm.
Overall, Fili Hotel at Nustar Cebu delivers a truly luxurious experience with elegantly spacious rooms, opulent amenities, and exceptional service. Its comprehensive luxury extends beyond the rooms, featuring a casino and upscale dining options, reaffirming its five-star status.
Categories
The breakfast experience at Fili Hotel is celebrated for its impressive variety and quality, featuring a buffet that caters to diverse palates with both local and international cuisine. Although occasional slow refilling has been mentioned during peak times, the buffet remains a highlight, with sumptuous offerings and excellent service making it highly recommended.
Guests enjoy spacious, beautifully designed rooms with modern amenities, consistently appreciating the hotel's cleanliness. The comfortable beds, stylish bathrooms, and stunning sea views enhance the experience, complemented by an attentive and friendly staff. Though minor issues like odors and cooling have been noted, the overall room experience is positive and contributes to a comfortable visit.
Cleanliness is a standout feature, with guests commendably noting the immaculate and modern environment. The friendly and helpful staff significantly contribute to the welcoming atmosphere, despite minor remarks about paint and dust from ongoing construction. The hotel’s additional facilities, such as the pools and fitness center, further enhance the guest experience with a touch of luxury.
The staff at Fili Hotel receive consistent praise for their exceptional service, professionalism, and friendliness. Specific employees like Earl, Duane, Edward, and Jan are highlighted for their efficiency, making the guest experience enjoyable despite some language challenges.
The hotel’s pool complex is well-received, particularly the infinity pool offering stunning views. Despite concerns about overcrowding and limited pool hours, the attentive staff ensure guest safety, enhancing the overall experience.
The beds are described as very comfortable, contributing to the overall room comfort. The spacious and modern rooms and large bathrooms make for a relaxing stay.
While Fili Hotel presents itself as a five-star destination, there are occasional shortcomings in service and amenities. However, the excellent breakfast offerings and the prospect of the mall opening nearby are anticipated to enhance the hotel’s appeal. The warmth and genuine care from the staff add a unique charm.
Overall, Fili Hotel at Nustar Cebu delivers a truly luxurious experience with elegantly spacious rooms, opulent amenities, and exceptional service. Its comprehensive luxury extends beyond the rooms, featuring a casino and upscale dining options, reaffirming its five-star status.
Luxury Hotel
As the first authentic 5-star Filipino hospitality brand, this hotel offers luxurious rooms and suites with contemporary Filipino interiors and views of the sea or city. It provides exclusive access to premium features including The Executive Club and has a serene infinity pool overlooking the Mactan Strait.
Family Friendly Hotel
Features luxurious accommodations and amenities suitable for families, including a pool and multiple dining options. The hotel provides a high-end experience with family-friendly services.
Hotel with Swimming Pool
Fili Hotel at Nustar Cebu offers luxurious accommodations and boasts excellent pool facilities. It is one of the best hotels in Cebu City, providing a high-end experience for guests seeking relaxation and recreation by the pool.
Outdoor Pool
Hotel with Parking
Guests at this hotel can benefit from free self-parking available directly on-site. It is also recognized as a hotel with parking in the area.
Accessible Hotel
Fili Hotel at Nustar Cebu offers rooms and facilities for disabled guests and is wheelchair accessible. The hotel is equipped with elevators for guest use.
5-Star Hotel
Fili Hotel at Nustar Cebu is part of the Nustar Resort and Casino complex. It offers modern rooms, high-end dining options, and access to the casino and other entertainment facilities. The hotel provides a luxurious experience with impeccable service.
Hotel with Outdoor Pool
Fili Hotel at Nustar Cebu offers a luxurious 5-star experience. It features well-appointed rooms and a stunning outdoor pool area, providing guests with a relaxing and visually appealing environment.
Guest Reviews
Fili Hotel at Nustar Cebu boasts a strategically placed location that garners praise from guests for its modern and clean design, alongside excellent service and amenities. Nestled beautifully at a casino within a mall, the hotel offers convenience for visitors looking to explore nearby attractions such as the ocean park, SM Seaside, and event facilities. This location has been particularly favored by guests attending specific events such as the Cebu marathon, providing easy accessibility while avoiding overcrowding. Although some reviews mention its distance from Cebu City’s center and shopping areas, guests appreciate the hotel’s proximity to a variety of fascinating attractions. The ambiance within is described as elegant and spacious, contributing to its position as a striking addition to the city. Despite minor noise complaints due to construction, visitors enjoy clean rooms, diverse dining options, and picturesque views, making Fili Hotel a delightful choice for both leisure and event-driven stays.
The breakfast experience at Fili Hotel at Nustar Cebu has garnered rave reviews for its impressive variety and quality. Guests frequently praise the breakfast buffet as outstanding, luxurious, and offering a wide array of choices that cater to diverse palates. The spread includes both local Filipino and international cuisine, making it a delightful gastronomic journey for all. The buffet is noted for being abundant and consistently refreshed, although there are occasional mentions of slow refilling during peak times. Overall, the breakfast stands out as a highlight of the hotel stay, with visitors recommending it highly for its sumptuous, delicious offerings and excellent service.
Fili Hotel at Nustar Cebu offers guests an impressive experience with its spacious and beautifully designed rooms. Visitors repeatedly highlight the generous size, which provides comfort and convenience, especially for families or those desiring extra room to relax. Many reviews praise the modern amenities and clean environments, ensuring a comfortable stay.
Several guests were delighted by the comfortable beds and the stylish, large bathrooms, some featuring a luxurious big bathtub, enhancing the relaxation experience. Cleanliness is consistently appreciated, with many noting the rooms are exceptionally tidy and cozy. The stunning views from higher floors add a memorable touch to the stay, offering picturesque sea views for a truly exceptional panorama.
Despite occasional mentions of unpleasant odors or insufficient cooling in certain rooms, the majority of experiences are positive, supported by the hotel's attentive and friendly staff. Their helpfulness contributes notably to guest satisfaction. The ambiance throughout the hotel complements the room experience, promising a pleasant and comfortable visit overall at Fili Hotel.
The beds at Fili Hotel at Nustar Cebu receive consistently positive feedback from guests. Described as amazing and very comfortable, the beds are highlighted as a key aspect of the room's comfort. Guests frequently mention enjoying the comfort provided not only by the beds but also by the pillows and couches. In addition to the sleeping arrangements, the spacious and modern rooms with their large bathrooms also contribute to an overall comfortable stay. The welcoming atmosphere of the bedrooms, paired with good quality beds, ensures guests can relax and unwind during their visit.
At Fili Hotel at Nustar Cebu, cleanliness is a consistent highlight among guest experiences. The hotel is commended for its immaculate rooms and well-maintained facilities, providing a comfortable and modern environment for visitors. Guests appreciate the organized setup and the spaciousness of the rooms, which come equipped with modern amenities and often offer stunning sea views. The staff at the hotel receive high praise for their friendliness, helpfulness, and respectfulness, ensuring that guests feel welcomed and well-catered to during their stay. There are some minor remarks regarding the fresh smell of paint and dust due to ongoing construction, but overall, the newness of the hotel adds to its appeal. Additional facilities such as the pools and fitness center enhance the guest experience, offering a touch of luxury and relaxation. With its combination of cleanliness, excellent service, and top-notch amenities, the hotel provides a spotless retreat for all its visitors.
At Fili Hotel at Nustar Cebu, guests regularly praise the establishment's staff for their exceptional service. The team is recognized for their friendliness, professionalism, and courteous behavior, creating a welcoming and helpful atmosphere throughout the hotel. Earl, Duane, Edward, and Jan have been specifically highlighted for their accommodating nature and efficiency, leaving a positive impression on visitors. The staff's enthusiasm and great attitude significantly enhance the overall ambiance of the hotel, making stays more enjoyable and smooth. Whether it's room service, house cleaning, or front office assistance, the staff consistently demonstrate attentiveness and a willingness to assist at every turn. Though some challenges with language communication are mentioned, the staff's super friendly, polite, and helpful demeanor seem to overshadow these minor shortcomings, ensuring a pleasant experience for all guests.
Fili Hotel at Nustar Cebu boasts an impressive pool complex, garnering widespread praise from guests for the variety of pools available. Guests have highlighted the infinity pool as particularly lovely, offering a stunning view that enhances the experience. The pool area is described as great, with ample space to unwind, though there are some concerns about overcrowding, especially given the hotel's size. Despite the high demand, the pool facilities have been well-received, along with the hotel's excellent gym and fitness center. However, some practical aspects, such as pool hours, have been noted as limiting, closing early at 7:00 PM, which restricts opportunities for evening relaxation. Additionally, there are comments regarding the safety of the tiles in the pool area, especially after rain, but the attentive staff have been proactive in ensuring guest safety. While some expected amenities remain unavailable, the overall pool experience is accented with positive observations.
Fili Hotel at Nustar Cebu presents itself as a five-star destination, yet it appears to struggle in consistently delivering the expected level of service and amenities. Guests have noted shortcomings such as slow service and limited availability of certain luxuries, which can diminish the overall five-star experience. Despite these concerns, there are highlights that stand out, particularly the excellent breakfast offerings which some guests felt were truly five-star quality. There is optimism that the hotel's appeal will be further enhanced once the nearby mall opens, potentially elevating convenience and variety for guests. While there are areas needing improvement, the warmth and genuine care displayed by some staff members add a unique charm to the guest experience.
Fili Hotel at Nustar Cebu offers a truly luxurious experience, evident from the elegantly spacious rooms and opulent amenities. Guests consistently praise the hotel's executive lounge, highlighting the exceptional staff and a notably wonderful manager. The rooms exude an air of grandeur with luxury bathroom equipment that enhances the overall stay. Culinary delights continue with an exceptional and decadent buffet breakfast that leaves a lasting impression. Guests appreciate the comprehensive luxury that extends beyond the rooms, including a casino, high-end brand stores, and upscale dining options, which add to the sense of exclusivity and opulence. The hotel successfully delivers a five-star experience, combining beauty, comfort, and attentive service in what many describe as the epitome of luxury.
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Location
Breakfast
Rooms
Several guests were delighted by the comfortable beds and the stylish, large bathrooms, some featuring a luxurious big bathtub, enhancing the relaxation experience. Cleanliness is consistently appreciated, with many noting the rooms are exceptionally tidy and cozy. The stunning views from higher floors add a memorable touch to the stay, offering picturesque sea views for a truly exceptional panorama.
Despite occasional mentions of unpleasant odors or insufficient cooling in certain rooms, the majority of experiences are positive, supported by the hotel's attentive and friendly staff. Their helpfulness contributes notably to guest satisfaction. The ambiance throughout the hotel complements the room experience, promising a pleasant and comfortable visit overall at Fili Hotel.
Beds
Cleanliness
Staff
Pool
5 Star
Luxury
Yes, Fili Hotel at Nustar Cebu has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Fili Hotel at Nustar Cebu.
No, Fili Hotel at Nustar Cebu doesn't allow dogs.
Yes, parking facilities are available at Fili Hotel at Nustar Cebu.
No, Fili Hotel at Nustar Cebu doesn't have a gym.
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